Located in:
Rockaway, New Jersey 07866Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.Duties and Responsibilities
The duties include, but are not limited to:
Oversees all aspects of the patient experience. Including, but not limited to, scheduling, registration/check-in, and billing.Responsible for correct posting and reconciliation of time-of-service money.Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed.Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.Manage nonclinical office staff including recruiting/hiring, training, coaching, and counseling, performance, terminations, and payroll.Ensure compliance of Consensus policies, procedures, maintain licensures.Drive practice performance improvement activities, including, but not limited to, increasing patient volume, evaluating expense reduction opportunities, and supporting the integration of various initiatives and technology.Maintain files in accordance with CMG policy and Federal guidelinesAssure the OSHA and HIPAA compliance has been met yearlyAddress, review and ensure proper communication and closure of patient complaintsEnsure proper supply inventory and storage (medical and administrative)Manage buildings, extensions, repairs, decorations, and fixtures in conjunction with other managerial staff in the building.Organize/sort/route all office correspondence, mail, postage.Work with the home office to coordinate marketing and advertising.Assure compliance with all state and federal regulations.Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.Performs miscellaneous job-related duties as assignedQualifications or Education, Training and Experience
High school diploma, or GED requiredFive years of medical assistant experience strongly preferredStrong patient service and management skills requiredKnowledge of computer accounting programs, spreadsheets, and all Microsoft applications.Knowledge of business management and basic accounting principles to direct the business office. Knowledge of medical terminology, coding, and office procedures.Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.Knowledge and Skills/Expected Competencies
Ability to maintain confidential informationAbility to use independent judgment and to manage and impart confidential information.Ability to analyze and solve problems; requires details, data and facts that must be analyzed and challenged prior to making decisionsStrong communication and interpersonal skills.Featured Benefits:
Health, dental, and vision insurance.401K with automatic employer contribution.PTO and Paid Holidays.Company paid Life Insurance.Access to voluntary short and long-term disability insurance.Access to additional life insurance.Access to a variety of Wellness programs.The compensation range for this position is $60,000 - $65,000 annually). Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.
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Jefferson, New Jersey 07438Position SummaryDuties and Responsibilities
The duties include, but are not limited to:
Assist with/complete all Front Desk operations and the use of the PracticeManagement system to ensure efficient patient registration and check out processes.Greeting patients and verifying/inputting demographicinformation into Practice management system.Collecting and inputting all valid licenses and insuranceinformation.Collecting and posting all co-payments and payments made attime of service.Maintaining/organizing patient documents/filesAnswering phones, scheduling appointments, taking messagesReconciling co-pays and time of service payments collecteddailyFiling/labeling/sending outbound and inbound faxesMaintain confidentiality and use discretion when handlingpatient’s medical records and information.May perform charge entry process.Completing referrals for a specialistPrior authorization requests from patients and/or providersFiling any/all paperworkRooming patients when checked in and provider is ready totreat the patientPerforms miscellaneous job-related duties as assignedQualifications or Education, Training and Experience
High School graduate or equivalent. Computer literacy required.1-2 years of previous customer service/data entry, administrative/officemanagement/clerical experience required.Experience of working in the health orother public sector organization helpful, but not necessary.Knowledge and Skills/Expected Competencies
Business office proceduresGrammar, spelling, punctuation, and basic arithmeticMedical insurance and medical billing skillsOperating all office equipmentStrong organizational and leadership skillsAnswering the telephone in a pleasant and helpful manner and using amulti-line telephone system.Establishing and maintaining effective working relationships with patients,employees, and the public.Speak clearly and conciselyRead, understands, and follows oral and written instruction.Exceptional customer service skillsAbility to sort and file materials correctly by alphabetic or numeric systemsAbility and willingness to help patients with check in or check out processWork may require hand dexterity for telephone and office machineoperation.Work may require sitting for long periods of time; also stooping, bendingand stretching for files and supplies.Requires manual dexterity sufficient to operate a keyboard, operate acalculator, telephone, copier and such other office equipment asnecessary.Hearing must be in the normal range for telephone contact.It is necessary to view computer screens for long periods and to work inan environment that may be stressfulFeatured Benefits:
Health, dental, and vision insurance.401K with automatic employer contribution.PTO and Paid Holidays.Company paid Life Insurance.Access to voluntary short and long-term disability insurance.Access to additional life insurance.Access to a variety of Wellness programs.The compensation range for this position is $15.49/hour– $23.00/hour. Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.
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Cherry Hill, New Jersey 08034Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.Duties and Responsibilities
The duties include, but are not limited to:
Assist with/complete all Front Desk operations and the use of the PracticeManagement system to ensure efficient patient registration and check out processes.Greeting patients and verifying/inputting demographicinformation into Practice management system.Collecting and inputting all valid licenses and insuranceinformation.Collecting and posting all co-payments and payments made attime of service.Maintaining/organizing patient documents/filesAnswering phones, scheduling appointments, taking messagesReconciling co-pays and time of service payments collecteddailyFiling/labeling/sending outbound and inbound faxesMaintain confidentiality and use discretion when handlingpatient’s medical records and information.May perform charge entry process.Completing referrals for a specialistPrior authorization requests from patients and/or providersFiling any/all paperRooming patients when checked in and provider is ready totreat the patientPerforms miscellaneous job-related duties as assignedQualifications or Education, Training and Experience
High School graduate or equivalent. Computer literacy required.1-2 years of previous customer service/data entry, administrative/officemanagement/clerical experience required.Experience of working in the health orother public sector organization helpful, but not necessary.Knowledge and Skills/Expected Competencies
Business office proceduresGrammar, spelling, punctuation, and basic arithmeticMedical insurance and medical billing skillsOperating all office equipmentStrong organizational and leadership skillsAnswering the telephone in a pleasant and helpful manner and using amulti-line telephone system.Establishing and maintaining effective working relationships with patients,employees, and the public.Speak clearly and conciselyRead, understands, and follows oral and written instruction.Exceptional customer service skillsAbility to sort and file materials correctly by alphabetic or numeric systemsAbility and willingness to help patients with check in or check out processWork may require hand dexterity for telephone and office machineoperation.Work may require sitting for long periods of time; also stooping, bendingand stretching for files and supplies.Requires manual dexterity sufficient to operate a keyboard, operate acalculator, telephone, copier and such other office equipment asnecessary.Hearing must be in the normal range for telephone contact.It is necessary to view computer screens for long periods and to work inan environment that may be stressfulFeatured Benefits:
Health, dental, and vision insurance.401K with automatic employer contribution.PTO and Paid Holidays.Company paid Life Insurance.Access to voluntary short and long-term disability insurance.Access to additional life insurance.Access to a variety of Wellness programs.The compensation range for this position is $16.00/hour– $23.00/hour. Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data
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