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Concentrix
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  • Must have an active resident license to sell Property & Casualty insu... Read More

    Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual

    The Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish/English) - Remote works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)

    A NEW CAREER POWERED BY YOU

    Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Insurance Agent (Licensed Personal Lines, P&C) - Remote position at Concentrix is just the right place for you!

    As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&C), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

    CAREER GROWTH AND PERSONAL DEVELOPMENT

    This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

    WHAT YOU WILL DO IN THIS ROLE

    As a Bilingual Insurance Agent (Licensed Personal Lines, P&C) working from home, you will:

    Be efficient in navigating multiple systems. Demonstrate a strong reading and comprehension of program materials. Actively listen and ask questions to identify customer needs. Advise on plan options, coverages, and pricing. Process new and/or amended enrollments. Ensure our clients' customers enjoy authentic experiences. Deliver expert customer experiences with a smile.

    YOUR QUALIFICATIONS

    Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&C) - Remote role include:

    You must be at least 18 years of age Verifiable High school diploma or GED 1 + years of customer service experience Active resident license to sell P&C insurance Strong computer navigation skills and PC knowledge Strong communication skills in both verbal and written format Proficiency in fast-paced multi-tasking with strong problem-solving skills High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) Must reside in the United States or have a valid U.S. address for residence

    WHAT'S IN IT FOR YOU

    One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

    The base salary range for this position is $18-20/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. Paid training (Classroom: 7 Weeks and Transition: 7 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits

    REIMAGINE THE BEST VERSION OF YOU!

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

    JOB AVAILABILITY

    We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

    Physical and Mental Requirements

    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    English Spanish

    Accommodation

    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence

    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .

    Read Less
  • Customer Service & Sales Support Rep (Remote)  

    - Not Specified
    JOB DESCRIPTION The Customer Service & Sales Support Rep (Remote) is a... Read More
    JOB DESCRIPTION

    The Customer Service & Sales Support Rep (Remote) is a seasonal position and is the welcoming first contact for online tech product shoppers. You'll provide exceptional service and sales support throughout the buying journey by addressing customer product inquiries and providing product and accessory solutions, when appropriate, to drive results. (Military veterans are encouraged to apply.)

    A NEW CAREER POWERED BY YOU

    Are you looking for a "work from home" seasonal opportunity with a forward-thinking organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service & Sales Support position at Concentrix is the right place for you!

    As a Customer Service & Sales Support Rep working from home, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and wellbeing, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.

    CAREER GROWTH AND PERSONAL DEVELOPMENT

    This is a great seasonal "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!

    WHAT YOU WILL DO IN THIS ROLE

    As a Customer Service & Sales Support Rep working from home, you'll: Provide inbound call support to understand customer needs and offer applicable product/service options accordingly Hold authentic, free-flowing conversations with customers to provide order support and complete purchases Ask probing questions to ensure customers are purchasing the right products and services for their needs Identify and recommend additional accessories and protection services that fit the customers' needs Use product knowledge, build client relationships, and find new ways to assist customers in getting the correct product and accessories to meet their needs Track, document, and retrieve information in databases Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred Offer additional products and/or services Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS

    Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for this Customer Service & Sales Support Rep role include: A high school diploma or GED equivalent 6+ months of soft sales experience, with the ability to recommend tech products and accessories 6+ months of retail experience is a big plus Exceptional relationship-building skills, driven by positive, high-energy customer interactions A basic knowledge in probing techniques, persuasion, and advising customers to drive sales results Flexible availability to support various shifts and business needs A quiet, distraction-free environment to work from in your home Tech and Home Office Needs: Dedicated workspace: A quiet, professional environment free from distractions. Multi-tasking proficiency: Ability to navigate fast-paced scenarios with a passion to learn new technologies. Computer literacy: Strong computer navigation skills and general PC knowledge. Pre-hire testing: Access to a desktop or laptop to complete initial computer and internet assessments (a company-issued computer to be provided upon hire). Reliable connectivity: High-speed, hardwired internet (no Wi-Fi, hotspots, or satellite) and a smartphone. Residency: Must reside in the United States with a valid U.S. residential address. WHAT'S IN IT FOR YOU

    One of our company's Culture Beliefs says, "We champion our people." That's why we continually invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Base salary + performance incentives! The base salary for this position is $17.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Performance incentives are paid monthly and based on achievement to stated goals. Our most successful people in this role today earn an average of an extra $200 per month in performance incentives! Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. Paid training and performance-based incentives Lucrative employee referral bonus opportunities Free business, leadership, and wellness education programs designed to set you on your way to the kind of career you've always envisioned. DailyPay enrollment option to access your pay "early," when you want it. Health and wellness programs with trained partners to help promote a healthy you. Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more Mentorship programs that support your rewarding career journey. Programs and events that support equity, belonging, and inclusion, as well as global citizenship, sustainability, and community support. REIMAGINE THE BEST VERSION OF YOU!

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

    JOB AVAILABILITY

    We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

    Physical and Mental Requirements:

    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity:



    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    English

    Spanish

    Accommodation:



    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence:



    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization:

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

    Read Less
  • Customer Service Representative - Healthcare (On-Site)  

    - Laredo
    A NEW CAREER POWERED BY YOUAre you looking for a career change with a... Read More

    A NEW CAREER POWERED BY YOU

    Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!

    As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

    CAREER GROWTH AND PERSONAL DEVELOPMENT
    This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

    WHAT YOU WILL DO IN THIS ROLE

    As a Customer Service Representative, you will:

    Provide inbound customer support.

    Help customers resolve technical issues.

    Assist in correcting billing concerns.

    Deliver expert customer experiences with a smile.

    YOUR QUALIFICATIONS

    Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

    Minimum 6 Months of Customer Service experience

    Empathy

    Proficiency in fast-paced multi-tasking

    Eagerness to learn new technologies

    Bilingual not required, but encouraged to apply.

    Must reside in the United States or have a valid U.S. address for residence

    WHAT'S IN IT FOR YOU

    One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

    The base salary range for this position is $15- $16/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.

    DailyPay enrollment option to access pay "early," when you want it

    Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more

    Health and wellness programs with trained partners to help promote a healthy you

    Mentorship programs that support your rewarding career journey

    A modern, state-of-the-art office setting with advanced technologies and a great team

    Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

    Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more

    REIMAGINE THE BEST VERSION OF YOU!

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."


    Physical and Mental Requirements:

    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity:

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    English

    Spanish

    Accommodation:

    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence:

    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization:

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

    Read Less
  • Customer Service Advisor (On-Site)  

    - Lake Mary
    The Customer Service position interfaces with customers via inbound ca... Read More
    The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. (Military veterans are encouraged to apply.) **A NEW CAREER POWERED BY YOU** Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. **CAREER GROWTH AND PERSONAL DEVELOPMENT** This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **WHAT YOU WILL DO IN THIS ROLE** As a Customer Service Representative, you will: + Provide inbound customer support. + Help customers resolve technical issues. + Assist in correcting billing concerns. + Ensure the appropriateness of social media content. + Deliver expert customer experiences...with a smile. **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Must have a high school diploma or equivalent + 2 years of customer service experience required + Preferred experience with financial support including knowledge of different card types (prepaid, debit & credit) + Demonstrate experience & ability to uncover the right solution by asking probing questions + Demonstrate experience & ability to utilize resources and/or articles to provide correct information + Must reside in the United States and have a valid U.S. address for residence **WHAT'S IN IT FOR YOU** One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: + The base salary range for this position is $17.00 - $19.96/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. + DailyPay enrollment option to access pay "early," when you want it + Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more + Health and wellness programs with trained partners to help promote a healthy you + Mentorship programs that support your rewarding career journey + A modern, state-of-the-art office setting with advanced technologies and a great team + Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more + A range of other perks and benefits **REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **JOB AVAILABILITY** We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: + English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) + Spanish **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please click** HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/) **.** Read Less
  • Customer Service Representative (On-Site)  

    - Valdosta
    The Customer Service Representative engages with customers through inb... Read More
    The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.) **A NEW CAREER POWERED BY YOU** Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. **CAREER GROWTH AND PERSONAL DEVELOPMENT** This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **WHAT YOU WILL DO IN THIS ROLE** As Customer Service Representative, you will: + Provide inbound customer support. + Help customers resolve technical issues. + Assist in correcting billing concerns. + Ensure the appropriateness of social media content. + Deliver expert customer experiences...with a smile. **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + High School Diploma + 1 year customer service of experience preferred + Live within 40-Mile radius of our Valdosta site + Proficiency in fast-paced multi-tasking + Strong PC knowlege andcomputer navigation skills + The ability to work various shifts as needed **WHAT'S IN IT FOR YOU** One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: + The base salary range for this position is $17.00- $19.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. + DailyPay enrollment option to access pay "early," when you want it + Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more + Health and wellness programs with trained partners to help promote a healthy you + Mentorship programs that support your rewarding career journey + A modern, state-of-the-art office setting with advanced technologies and a great team + Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more + A range of other perks and benefits **REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **JOB AVAILABILITY** We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: + English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) + Spanish **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please click** HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/) **.** Read Less
  • **A NEW CAREER POWERED BY YOU** Are you looking for a career change w... Read More
    **A NEW CAREER POWERED BY YOU** Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. **CAREER GROWTH AND PERSONAL DEVELOPMENT** This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **WHAT YOU WILL DO IN THIS ROLE** As a Customer Service Representative, you will: + Provide inbound customer support. + Help customers resolve technical issues. + Assist in correcting billing concerns. + Deliver expert customer experiences...with a smile. **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Minimum 6 Months of Customer Service experience + Empathy + Proficiency in fast-paced multi-tasking + Eagerness to learn new technologies + Bilingual not required, but encouraged to apply. + Must reside in the United States or have a valid U.S. address for residence **WHAT'S IN IT FOR YOU** One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: + The base salary range for this position is $15- $16/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. + DailyPay enrollment option to access pay "early," when you want it + Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more + Health and wellness programs with trained partners to help promote a healthy you + Mentorship programs that support your rewarding career journey + A modern, state-of-the-art office setting with advanced technologies and a great team + Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **Physical & Mental Requirements** : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here (https://www.concentrix.com/advisor-positions/) . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: + English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) + Spanish To request a reasonable accommodation please click here (https://www.concentrix.com/reasonable-accommodation/) . If you wish to review the Affirmative Action Plan, please click here (https://www.concentrix.com/affirmative-action/) . Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany