Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthlyThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QualificationsEducation Level: Vocational/Technical/Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)Job-Related Experience
Customarily has at least six months or more of medical assistant experienceKnowledge of medical procedures and medical terminologyWorking knowledge of occupational medicine requirements (state specific) preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional DataThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthlyQualificationsEducation Level: Vocational/Technical/Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)Job-Related Experience
Customarily has at least six months or more of medical assistant experienceKnowledge of medical procedures and medical terminologyWorking knowledge of occupational medicine requirements (state specific) preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional Data401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis position is eligible to earn a base compensation rate in the state range of $21.09 to $27.42 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer including disability/veterans Read LessAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthlyThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QualificationsEducation Level: Vocational/Technical/Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)Job-Related Experience
Customarily has at least six months or more of medical assistant experienceKnowledge of medical procedures and medical terminologyWorking knowledge of occupational medicine requirements (state specific) preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional Data401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessConcentra's market specific rate/range will be provided during the interview process. Do you want to apply your skills and knowledge of operations, healthcare, etc. to help improve the health of America's workforce? With a national footprint of more than 500 medical centers and more than 130 onsite clinics nationwide, Concentra colleagues are fueled by our drive to provide an exceptional experience for our customers and exceptional care for their employees. The Driver transports visitors and/or documents and ensures that every visitor, customer, and colleague is treated with quality, welcoming, and respectful customer service. The Medical Support Specialist (MSS) performs routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesDrives motor vehicle to transport office personnel, visitors, or documents Use good judgement and safe driving skills while being courteous to customers Communicate with the COD and/or ACOD to report any problems or delays Perform miscellaneous errands such as carrying mail to or from post office Maintain vehicles appearance and notify the COD and/or ACOD if the vehicle requires servicing Record all transports with mileage. Complete daily and monthly vehicle checklists Perform lite vehicle maintenance. Maintain appropriate communication and good interpersonal skills with supervisors, staff, and patients to ensure coordinated efforts and provision of high-quality service. Respect patients' rights to privacy and confidentiality Maintain an orderly and professional working/driving atmosphere Assist with additional tasks to support clinic operations, including but not limited to, results reporting, drug screening, and rooming patients. Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing. Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit. Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation. Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules. Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility. Complete any applicable training including but not limited to clinical competency training that occurs monthly.
QualificationsMust have a valid license to operate motor vehicle as well as a clean driving record. Must meet licensing requirements of work state. Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations
Additional Data401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessConcentra is a national health care company focused on improving America's workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
Concentra is now hiring a PRN physical therapy assistant. Compassion and interpersonal skills come first in this position as hundreds of concerned patients will seek out your assistance to ease their pain each year. As a Concentra Physical Therapist Assistant, you will be personally rewarded as you assist your patients in conquering their injuries.
Under the direct supervision of a licensed Physical Therapist, performs client treatment programs and activities as prescribed and provide technical assistance regarding therapeutic programs, methods, and equipment, in accordance with Concentra Medical Centers Injury Process Management and philosophy of rehabilitation in occupational medicine.
Graduate of an accredited Physical Therapist Assistant program with an Associate's degree
Licensure/registration requirements of the state of jurisdiction
401(k) Retirement Plan with Employer Match
Colleague Referral Bonus Program
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessConcentra has an opening for a Medical Support Specialist. When you build your career with Concentra, you will utilize your Medical Assistant training to learn and grow alongside a dedicated team, making a positive impact on our patient experience, their quality of care and happiness.
As a Medical Assistant you will:
Work one-on-one with patients as a health care providerMonitor the flow of onboarding patients and delivering routine medical careHandle blood draws, injections, EKGs, vitals, drug screens, rooming patients and much more.ResponsibilitiesOur Medical Assistant greet our patients, obtain their medical histories and verify patient informationPrepares patients for physical examinations, including taking vital signs and performing all required testingProvide assistance during examinations and treatmentPerform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to PFT, EKG, injections, audiograms, blood draws, etc.) and as certifiedPerforms DOT and Non-DOT drug and alcohol testingIn addition to Medical Assistant duties, you will be cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc.QualificationsHigh school graduate or equivalentGraduate of an accredited Medical Assistant program, training as a medical assistant, or military medical specialist with current credentials in the state of employmentAbility to work effectively in a dynamic, clinical office environmentCertified Medical Assistant (CMA, RMA) preferred but not requiredThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Be part of a committed team that's growing fast and making a difference. At many locations, you'll enjoy a M-F schedule and work with leading edge technologies that continuously advance your knowledge and skills.
This position is eligible to earn a base compensation rate in the state range of $21.00 to $25.79 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
Concentra is an Equal Opportunity Employer, including disability/veterans
Read LessAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthlyThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QualificationsEducation Level: Vocational/Technical/Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)Job-Related Experience
Customarily has at least six months or more of medical assistant experienceKnowledge of medical procedures and medical terminologyWorking knowledge of occupational medicine requirements (state specific) preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional Data401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessOverview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Responsibilities
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: Vocational/Technical/Business School
* Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience
* Knowledge of medical procedures and medical terminology
* Working knowledge of occupational medicine requirements (state specific) preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessSchedule: Mon 8am - 4pm, Tues 7am - 2pm and Wed 8am - 4pm!
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
ResponsibilitiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthlyThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QualificationsEducation Level: Vocational/Technical/Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)Job-Related Experience
Customarily has at least six months or more of medical assistant experienceKnowledge of medical procedures and medical terminologyWorking knowledge of occupational medicine requirements (state specific) preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional DataBENEFITS SUMMARY:
401(k) with Employer MatchThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Read LessOverview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Responsibilities
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Education Level: Vocational/Technical/Business School
* Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience
* Knowledge of medical procedures and medical terminology
* Working knowledge of occupational medicine requirements (state specific) preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
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