We are looking for a candidate who has the attention to detail to review and prepare accurate invoices and provide superior customer and vendor business-to-business basis, by phone! We pride our company on providing excellent customer service and we're looking for individuals who are already looking for success and the potential of a long-term career opportunity with our company! Most of our promotions are from within!!
We are located in Freeport, New York.
To be considered, the following is required: experience working in an office, basic computer knowledge, professional and courteous phone skills to work in our fast-paced environment. Prior invoicing/billing and customer service and/or in-bound call center experience (1-2 years) is a plus. Also includes call center responsibilities that can be discussed that may have different work hours than the invoicing position, which is from 9:00 a.m. to 6:00 p.m. in the Freeport, Long Island, New York office.
*Located near the Long Island Railroad, Busses, and the Meadowbrook Parkway*
Essential Job Duties and Expectations of Various Jobs:
Verify/Process invoicesPreparing invoices for customers and vendorsResolve customer service inquiries and concernsRecognize, document and alert managers with escalated calls/issuesReceive and dispatch service callsTaking resolutions from vendors and entering them into multiple computer systemsOther duties as assignedJob Requirements:
Prepared billing in professional officesAttention to detail--comparing work completed to invoicesExcellent telephone communication skillsAbility to work in a fast-paced environment, multi-task and make sound decisionsUse proper discretion in evaluating/elevating customer issuesGood defusing techniques for difficult situationsPassion for delivering great customer serviceExcellent work history/ job longevity (2+ or more years in each position is ideal)Benefits Include: Medical, Dental, Vision, Life Insurance, Vacation Days, Personal and Sick Days, Parental Leave, 401(k) & Profit Sharing Plan, parties, and more!
Schedules: 40 hours per week
*Be sure to apply for an opportunity to build your career here!*
We consider applicants for all positions without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other Federal, State or local legally-protected status. We are an equal opportunity employer.
Company DescriptionWe are a service company in business for over 50 years.Company DescriptionWe are a service company in business for over 50 years. Read Less
