Compensation Salary Range: $49.63 - $74.79 per hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs Responsibilities Position Overview: As a Senior Member of the Information System team, this position provides leadership, experience, knowledge and expertise towards the implementation of new applications and the support and optimizations of existing applications. Qualifications Required: Five (5) years Health Information Technology experience Experience in an analyst role providing application support, debugging, clinical or business workflows, and problem solving, and standard project management tools Three (3) years of experience leading teams and managing small to medium sized projects Two (2) years of experience managing vendor relationships Two (2) years of experience in workflow analysis, including the use of modeling software (e.g., Visio). Proficient in two (2) or more areas of core clinical or business information systems Preferred: Bachelor's Degree Previous experience supporting pharmacy systems Experience with ServiceNow, and Citrix Project Management Certification (PMP) Two (2) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above) Fluency with Microsoft Office 365 Clinical experience/license/certification Essential Functions and Responsibilities: Manages small- to medium-sized projects as directed by Information Systems management. Participates as a lead or primary support analyst for Information Systems projects. Responsible for the completion and coordination of related tasks. Demonstrates sound judgment, critical thinking, and collaborative relationship-building skills. Assists the manager with supervisory-related tasks as directed. Functions as a resource for Level I and Level II analysts. Acts independently and/or within a team environment to achieve project, department, or organizational objectives while remaining open to management and end-user input. Leads and/or participates in various interdepartmental work groups or committees as an application subject matter expert. Provides operational support for applications, including troubleshooting, maintenance, training, and vendor interaction. Impartially analyzes new and/or potential software enhancements, identifying present and future business needs. Works with end-users to ensure modifications are appropriate and consistent with Information Systems standards. Provides clear and concise training and documentation on applications and operational processes. Meets with internal and external end-users, ensuring documentation is clear and understood. Analyzes, identifies, evaluates, and documents end-user needs. Assesses current applications to determine whether system requirements, regulatory requirements, and daily operational requirements are met. Analyzes current processes and programs for enhancements to improve data integrity, workflow efficiency, and end-user satisfaction. Assists end-users in satisfying both ad hoc and ongoing information needs. Demonstrates a detailed level of knowledge of applications relating to assigned business areas. Responsible for timely and accurate problem resolution. Utilizes standard documentation and the help desk system as daily tools. Escalates problems to appropriate resources (e.g., colleagues, vendors, and/or Information Systems management) when required to ensure timely resolution. Advises and consults with end-users on the functional capabilities of various Community Memorial Healthcare applications to enhance productivity and support essential job functions. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Maintains awareness of current technologies, including other related areas of information services. Assists in the development and implementation of departmental policies and procedures. Performs other duties as assigned. Overview When it comes to quality, we're 5 Star! Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve. Community Memorial Hospital - Ventura has been awarded a prestigious five-star rating by the Centers for Medicare
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