Community Medical Group is seeking an experienced, results-driven, and collaborative IT Project Manager to join our Technology team.
As an IT Project Manager, you will lead enterprise technology initiatives across Infrastructure, Application Services, Data & Analytics, and DevOps. You will work closely with technical teams, business stakeholders, and leadership to deliver strategic projects that improve operational efficiency, enhance healthcare technology platforms, and support organizational growth. This role is ideal for a project management professional who excels in Agile environments and enjoys driving complex technology initiatives from planning through implementation.
BenefitsEligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
• Lead end-to-end project management for IT, Data & Analytics, Infrastructure, and DevOps initiatives
• Manage the implementation, configuration, and rollout of Electronic Health Record (EHR) systems and third-party technology integrations
• Coordinate technical integration projects, including HL7/FHIR interfaces and healthcare data exchanges
• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
• Manage project scope, timelines, budgets, risks, dependencies, and resource allocation using Agile methodologies
• Maintain and manage Jira boards, epics, user stories, sprint plans, and project backlogs
• Ensure projects are delivered on time and aligned with business objectives and organizational priorities
• Oversee a portfolio of Data & Analytics initiatives from planning through execution
• Partner with data engineers, analysts, and business stakeholders to prioritize and deliver analytics solutions
• Monitor project performance, milestones, and key success metrics
• Collaborate with DevOps teams to support CI/CD pipelines, release planning, and deployment activities
• Coordinate environment readiness, change management activities, and production releases
• Foster collaboration across development, QA, infrastructure, operations, and business teams
• Serve as the primary liaison between IT leadership and business stakeholders
• Translate business requirements into actionable technical deliverables and project plans
• Provide regular project updates, status reports, and executive-level communications
• Gather, document, and validate business and functional requirements
• Develop user stories, acceptance criteria, and process documentation
• Identify opportunities for process improvement and operational efficiency
• Perform additional duties as assigned
• Bachelor's degree in Information Technology, Business Administration, or a related field required
• 4+ years of IT Project Management experience required
• Strong experience managing projects using Agile frameworks and methodologies
• Advanced proficiency with Jira and Agile project tracking tools
• Experience managing Data & Analytics initiatives and cross-functional technology projects
• Knowledge of DevOps practices, CI/CD pipelines, and release management processes
• Experience gathering and documenting business and technical requirements
• Strong stakeholder management, communication, and relationship-building skills
• Excellent organizational, planning, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong presentation skills with experience providing updates to senior leadership
• Healthcare industry experience and knowledge of HIPAA regulations preferred
• Experience with Power BI, SQL, cloud platforms, or data technologies preferred
• PMP, Agile, Scrum Master, or related certifications preferred
Community Medical Group is seeking a motivated, analytical, and customer-focused Application Analyst to join our Information Technology team.
As an Application Analyst, you will play a critical role in supporting, maintaining, and optimizing the enterprise applications that drive our business operations. You will work closely with end users, vendors, and IT teams to troubleshoot issues, implement enhancements, improve workflows, and ensure seamless integration between systems. This role is ideal for a technology professional who enjoys problem-solving, collaboration, and delivering exceptional user support in a fast-paced healthcare environment.
BenefitsEligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
• Provide technical support and troubleshooting for enterprise applications and resolve application-related incidents
• Respond to user inquiries and service requests while delivering a high level of customer support
• Configure, maintain, and optimize business applications to align with operational needs and improve performance
• Develop user guides, deliver training sessions, and assist employees in maximizing application functionality
• Ensure seamless integration between applications, databases, APIs, and other IT systems
• Configure and maintain SharePoint sites, permissions, workflows, libraries, and integrations
• Monitor and maintain application security, user access, and compliance standards
• Participate in 24/7 on-call support rotations as required by Corporate IT operations
• Recommend process improvements that enhance the implementation, maintenance, and support of hardware and software solutions
• Collaborate effectively with Service Desk, Technical Services, vendors, and business stakeholders
• Participate in meetings, committees, and continuing education initiatives to support organizational goals
• Document application configurations, support processes, and system changes
• Assist with application upgrades, implementations, testing, and new software deployments
• Perform additional duties as assigned
• Bachelor's degree in Information Technology, Computer Science, or a related field required (or equivalent experience)
• 2-4 years of experience in application support, systems analysis, or IT operations required
• Experience supporting enterprise applications such as SharePoint, EHR, ERP, CRM, HRIS, or SaaS platforms
• Experience with Jira or other IT ticketing systems
• Strong knowledge of SharePoint administration, including workflows, permissions, site management, and integrations
• Experience working with SQL databases, including querying and troubleshooting application data
• Understanding of REST APIs, Power Automate, and third-party system integrations
• Familiarity with Microsoft 365, Azure, AWS, or cloud-based technologies
• Experience with Power Apps, Power Automate, and Power BI preferred
• Basic understanding of ITIL processes and best practices preferred
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent verbal and written communication abilities
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong customer service mindset with a commitment to delivering high-quality support
• Healthcare industry experience preferred
Join a team committed to innovation, collaboration, and excellence in healthcare. At Community Medical Group, you'll have the opportunity to support critical business applications, contribute to meaningful technology initiatives, and help deliver solutions that improve both operational efficiency and patient care.
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Join Community Medical Group
Community Medical Group is seeking a compassionate, dependable, and patient-focused Medical Assistant to join our team.
As a Medical Assistant, you will support providers in delivering high-quality patient care while helping ensure a positive experience for every patient. This role combines both clinical and administrative responsibilities and is ideal for someone who enjoys working as part of a healthcare team and making a meaningful difference in the lives of others.
Benefits
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
Key Responsibilities
• Obtain and document patient medical histories and personal information
• Measure and record vital signs, blood pressure, temperature, and respiration
• Prepare patients for examinations and clinical procedures
• Assist providers during examinations and patient care activities
• Explain physician instructions and treatment plans to patients as directed
• Prepare and administer medications under physician supervision
• Perform venipuncture and specimen collection as needed
• Collect and prepare laboratory specimens for testing
• Monitor vaccine refrigerator temperatures and maintain immunization records
• Ensure medications, vaccines, and sharps are stored according to AHCA regulations
• Monitor medication expiration dates and maintain accurate inventory controls
• Support providers in achieving HEDIS and preventive care measures
• Document patient encounters and maintain accurate records within the Electronic Health Record (EHR) system
• Communicate patient status changes and clinical concerns to providers promptly
• Review referral statuses and ensure referrals are appropriately documented and completed
• Maintain compliance with HIPAA, OSHA, and all patient privacy and safety standards
• Participate in ongoing training and professional development opportunities
• Perform additional duties as assigned
Qualifications
• High school diploma or equivalent required
• Medical Assistant certification from an accredited organization required
• Phlebotomy certification preferred
• Previous experience in a clinical or medical office setting preferred
• Experience using Microsoft Office applications
• Knowledge of Electronic Health Records (EHR) systems preferred
• Strong understanding of medical terminology
• Excellent customer service, communication, and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced clinical environment
• Ability to work independently and collaboratively within a team setting
• Commitment to providing compassionate, patient-centered care
• Bilingual in English and Spanish or English and Creole preferred
Join Our Team
Join a team committed to providing compassionate, accessible healthcare and strengthening the health of the communities we serve. At Community Medical Group, you'll have the opportunity to grow professionally, support patients every day, and make a meaningful impact alongside a dedicated healthcare team.
Join Community Medical Group
Community Medical Group is seeking a compassionate, dependable, and patient-focused Medical Assistant to join our team.
As a Medical Assistant, you will support providers in delivering high-quality patient care while helping ensure a positive experience for every patient. This role combines both clinical and administrative responsibilities and is ideal for someone who enjoys working as part of a healthcare team and making a meaningful difference in the lives of others.
Benefits
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
Key Responsibilities
• Obtain and document patient medical histories and personal information
• Measure and record vital signs, blood pressure, temperature, and respiration
• Prepare patients for examinations and clinical procedures
• Assist providers during examinations and patient care activities
• Explain physician instructions and treatment plans to patients as directed
• Prepare and administer medications under physician supervision
• Perform venipuncture and specimen collection as needed
• Collect and prepare laboratory specimens for testing
• Monitor vaccine refrigerator temperatures and maintain immunization records
• Ensure medications, vaccines, and sharps are stored according to AHCA regulations
• Monitor medication expiration dates and maintain accurate inventory controls
• Support providers in achieving HEDIS and preventive care measures
• Document patient encounters and maintain accurate records within the Electronic Health Record (EHR) system
• Communicate patient status changes and clinical concerns to providers promptly
• Review referral statuses and ensure referrals are appropriately documented and completed
• Maintain compliance with HIPAA, OSHA, and all patient privacy and safety standards
• Participate in ongoing training and professional development opportunities
• Perform additional duties as assigned
Qualifications
• High school diploma or equivalent required
• Medical Assistant certification from an accredited organization required
• Phlebotomy certification preferred
• Previous experience in a clinical or medical office setting preferred
• Experience using Microsoft Office applications
• Knowledge of Electronic Health Records (EHR) systems preferred
• Strong understanding of medical terminology
• Excellent customer service, communication, and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced clinical environment
• Ability to work independently and collaboratively within a team setting
• Commitment to providing compassionate, patient-centered care
• Bilingual in English and Spanish or English and Creole preferred
Join Our Team
Join a team committed to providing compassionate, accessible healthcare and strengthening the health of the communities we serve. At Community Medical Group, you'll have the opportunity to grow professionally, support patients every day, and make a meaningful impact alongside a dedicated healthcare team.
Community Medical Group is seeking a friendly, dependable, and service-driven Patient Services Agent to join our Contact Center team.
In this role, you will be one of the first points of contact for our patients. You will answer incoming calls, schedule appointments, assist with referrals and transportation requests, and help connect patients with the appropriate members of their care team.
This is an excellent opportunity for someone who enjoys helping others, communicating with patients, and working in a fast-paced team environment.
Compensation and Schedule• Starting pay of $17.50 - $18.00 per hour
• Monday through Friday from 8:00 AM to 5:00 PM
• One-hour lunch break
• After training, team members work remotely for one week every three weeks, based on departmental scheduling and performance expectations
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth and development
• Answer incoming patient calls in a friendly, professional, and timely manner
• Schedule, reschedule, and cancel patient appointments
• Help patients connect with their physicians, medical assistants, and other members of the care team
• Send completed referrals to patients and provide basic referral status updates
• Assist Medicare patients with transportation requests when needed
• Transfer calls to the appropriate clinic, department, or team member
• Document patient interactions accurately in the appropriate systems
• Help resolve patient questions while providing an excellent customer service experience
• Protect patient confidentiality and follow all HIPAA requirements
• Work collaboratively with clinic teams to support patient needs
• Fully bilingual in English and Spanish
• Customer service experience
• One year or more of call center experience (preferred)
• Experience working in a medical setting, such as a clinic, hospital, or dental office, (preferred)
• Strong communication and listening skills
• Comfortable using computers and learning new systems
• Ability to manage multiple tasks in a fast-paced environment
• Dependable, patient-focused, and committed to providing excellent service
As a Patient Services Agent, you will play an important role in helping patients access the care, information, and support they need. Every call is an opportunity to provide reassurance, solve a problem, and create a positive patient experience.
Join Community Medical Group and help us continue our mission to strengthen community health.
Read LessJoin Community Medical Group
Community Medical Group is seeking a dedicated, experienced, and team-oriented Medical Assistant Lead to join our growing healthcare team.
As a Medical Assistant Lead, you will play a key role in supporting daily clinical operations, maintaining efficient patient flow, and ensuring the delivery of high-quality patient care. This position serves as a clinical leader within the center, providing guidance, training, and support to Medical Assistants and other clinical staff while working closely with providers and management to drive operational excellence.
This is an excellent opportunity for a healthcare professional who enjoys leadership, teamwork, and making a positive impact on patients and staff.
Benefits
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
Key Responsibilities
• Provide leadership and daily support to the Medical Assistant team while serving as a clinical resource for staff
• Perform all Medical Assistant duties as needed to support patient care and clinic operations
• Assist with training, onboarding, and ongoing development of new and existing staff
• Support clinic leadership in supervising clinical support staff and maintaining workflow efficiency
• Monitor patient flow, wait times, and operational processes to enhance the patient experience
• Collaborate with providers and clinical staff to ensure HEDIS, quality, and preventive care measures are achieved
• Ensure compliance with HIPAA, OSHA, AHCA, and other regulatory requirements
• Coordinate inventory management, ordering, and maintenance of medical supplies and medications
• Monitor medication and vaccine expiration dates and ensure appropriate storage and handling procedures
• Perform phlebotomy duties, specimen collection, and laboratory support as needed
• Review referral statuses and ensure follow-up documentation is completed within the EMR
• Promote a safe, organized, and efficient clinical environment
• Perform additional duties as assigned
Qualifications
• High school diploma or equivalent required
• Medical Assistant certification from an accredited organization required
• Phlebotomy certification preferred
• Previous experience in a clinical or medical office setting required
• Leadership or supervisory experience preferred
• Proficiency with Microsoft Office applications and electronic medical record systems
• Strong knowledge of medical terminology and clinical workflows
• Excellent organizational, communication, and interpersonal skills
• Strong problem-solving skills and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• Bilingual in English and Spanish or English and Creole preferred
Join Our Team
Join a team committed to delivering compassionate, accessible healthcare while supporting the communities we serve. At Community Medical Group, you'll have the opportunity to lead, grow professionally, and make a meaningful difference every day alongside a dedicated team of healthcare professionals.
