Job Description
The Leasing Agent plays a vital role in supporting the mission of providing stable, supportive housing to vulnerable populations, including individuals experiencing homelessness or with behavioral health needs. This position involves managing leasing activities, maintaining positive tenant relationships, and ensuring compliance with all federal, state, and local housing regulations. The ideal candidate will demonstrate exceptional customer service, strong organizational skills, and a commitment to fostering a welcoming and inclusive environment.
Requirements:
Key Duties and Responsibilities
? Facilitate the application and leasing process for prospective residents, ensuring a seamless and supportive experience.
? Conduct property tours and explain housing options, eligibility criteria, and program guidelines.
? Review and process applications, verify eligibility documentation, and coordinate with service providers as necessary.
? Prepare, execute, and manage lease agreements in compliance with applicable laws and funding requirements.
? Build strong, respectful relationships with residents while maintaining professional boundaries.
? Assist residents with move-ins and provide orientation to their new homes and community resources.
? Serve as the first point of contact for resident inquiries and concerns related to leasing and tenancy.
? Ensure all documentation is accurate, complete, and compliant with HUD, LIHTC, or other regulatory guidelines.
? Maintain thorough records of tenant interactions, lease files, and required reports. ? Stay informed on Fair Housing Laws and ensure leasing practices comply with all relevant regulations.
? Work closely with case managers, property managers, and service coordinators to address residents' needs and promote housing stability.
? Coordinate with maintenance staff to ensure timely unit readiness and address resident repair requests related to leasing issues.
? Attend team meetings and contribute to the development of property management strategies and initiatives.
? Develop and maintain positive relationships with referral partners and local organizations.
? Assist in marketing efforts to ensure units are filled promptly, focusing on outreach to eligible populations.
Minimum Qualification
? High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
? Ideally 1 year of experience in property management, leasing, or affordable housing, preferably within permanent supportive housing.
? Strong understanding of Fair Housing Laws and HUD or LIHTC regulations. ? Excellent communication, interpersonal, and conflict-resolution skills. ? Empathy, patience, and the ability to interact with diverse populations in a compassionate manner.
? Proficiency in property management software (e.g., AppFolio, Yardi) and Microsoft Office Suite.
? Ability to handle confidential information with discretion.
Required Skills and Abilities
? Ability to walk, stand, and sit for extended periods.
? Occasional lifting of up to 20 pounds.
? Ability to travel locally to properties as needed.
? A proactive approach to resolving tenant concerns and addressing issues effectively and compassionately.
? Demonstrated ability to work effectively with a diverse group of staff, service providers, and residents in a collaborative environment.
Compensation details: 17-19 Hourly Wage
PI9bb38fb7906c-3750
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The Leasing Agent plays a vital role in supporting the mission of providing stable, supportive housing to vulnerable populations, including individuals experiencing homelessness or with behavioral health needs. This position involves managing leasing activities, maintaining positive tenant relationships, and ensuring compliance with all federal, state, and local housing regulations. The ideal candidate will demonstrate exceptional customer service, strong organizational skills, and a commitment to fostering a welcoming and inclusive environment.
Key Duties and Responsibilities
? Facilitate the application and leasing process for prospective residents, ensuring a seamless and supportive experience.
? Conduct property tours and explain housing options, eligibility criteria, and program guidelines.
? Review and process applications, verify eligibility documentation, and coordinate with service providers as necessary.
? Prepare, execute, and manage lease agreements in compliance with applicable laws and funding requirements.
? Build strong, respectful relationships with residents while maintaining professional boundaries.
? Assist residents with move-ins and provide orientation to their new homes and community resources.
? Serve as the first point of contact for resident inquiries and concerns related to leasing and tenancy.
? Ensure all documentation is accurate, complete, and compliant with HUD, LIHTC, or other regulatory guidelines.
? Maintain thorough records of tenant interactions, lease files, and required reports.
? Stay informed on Fair Housing Laws and ensure leasing practices comply with all relevant regulations.
? Work closely with case managers, property managers, and service coordinators to address residents' needs and promote housing stability.
? Coordinate with maintenance staff to ensure timely unit readiness and address resident repair requests related to leasing issues.
? Attend team meetings and contribute to the development of property management strategies and initiatives.
? Develop and maintain positive relationships with referral partners and local organizations.
? Assist in marketing efforts to ensure units are filled promptly, focusing on outreach to eligible populations.
Minimum Qualification
? High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
? Ideally 1 year of experience in property management, leasing, or affordable housing, preferably within permanent supportive housing.
? Strong understanding of Fair Housing Laws and HUD or LIHTC regulations. ? Excellent communication, interpersonal, and conflict-resolution skills. ? Empathy, patience, and the ability to interact with diverse populations in a compassionate manner.
? Proficiency in property management software (e.g., AppFolio, Yardi) and Microsoft Office Suite.
? Ability to handle confidential information with discretion.
Required Skills and Abilities
? Ability to walk, stand, and sit for extended periods.
? Occasional lifting of up to 20 pounds.
? Ability to travel locally to properties as needed.
? A proactive approach to resolving tenant concerns and addressing issues effectively and compassionately.
? Demonstrated ability to work effectively with a diverse group of staff, service providers, and residents in a collaborative environment.
Compensation details: 18-20 Hourly Wage
PI4a98da4d44fa-8677
Read LessThe Property Manager is totally accountable for all property operations. All units are income
restricted and further restricted to persons living with disabilities who can benefit from the
services offered at the site. The duty of the Property Manager is to effectively manage the
Community Holdings development in accordance with the management agreement and
regulatory agreement governing the project. The Property manager is responsible for all
collections, managing and coordinating staff duties and responsibilities, and generating site
operations and activity reports. The Property Manager is responsible for coordinating tenant
relations and community activities both internally and within the larger community. The manager
is tasked with maximizing available resources to accomplish property objectives as set forth by
the Property Owner.
Key Duties and Responsibilities
? Conduct all business in accordance with Community Holdings, LLC policies and
procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining
to apartments.
? Implement Blended Management systems by collaborating with and maintaining ongoing
communications with the Service Coordinator and Service Providers onsite.
? Provide written reports documenting meetings/communications with services to include
but are not limited to site activities, systems in place to encourage tenant lease
compliance and foster resident responsibility.
? Implement scheduled meetings with the Service Contractors regarding tenant lease
compliance, work request and inspections, and compliance with their service plan.
? Manage additional site staff including maintenance-janitor, community builder, etc.
? Host and coordinate tenant meeting and activities to foster an environment of community;
attends community meetings and trainings to assist in creating a healthy community for
PSH tenants.
? Under supervision of the Regional Supervisor or Director, the Property Manager will
draft annual budgets for each upcoming calendar year and be responsible for staying
within the established budget guidelines throughout the year.
? Review Age Receivables and work with tenants and services to reduce them. Ensure the
tenant ledgers are updated and all adjustments are submitted monthly.
? Ensure property remains fully occupied and that vacancies are filled in a timely manner,
including engaging rental assistance administrators and referral sources required for unit
mix compliance.
? Work with Compliance Manager to ensure tenant files remain in compliance with
governing documents. Insure annual recerts are conducted timely.
? Prepare for annual inspections and coordinate with maintenance/services to ensure units
pass inspections with oversight and funding agencies.
? Coordinate with maintenance and make-ready all units after move-out, and monitor all
onsite maintenance activities.
? Ensure that all rents are collected when due and posted in a timely manner. Make sure
that all bank deposits are made immediately and are reported in Skyline on a daily basis.
? Ensure delinquency notices are administered monthly and upon the expiration date on the
notice, the delinquent tenants are submitted to the Attorney for eviction.
? Report all liability and property incidents to the Corporate Office immediately. Ensure
that all workers compensation claims are reported and proper paperwork is completed.
? Performs any additional duties as assigned by the Regional Supervisor and Director.
Accredited Resident Manager or Resident Housing Manager designations preferred or a
bachelor's degree in Social Work, with a mandatory minimum of 3 years of experience in the
management of site operations.
Must be certified in; Tax Credits, Certified Occupancy Specialist, or preferred Blended
Occupancy Specialist. Strong writing skills, Processing/On-Site Rental System/Spreadsheet
(Must be proficient with a calculator)
Compensation details: 27-29 Hourly Wage
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Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.
The Regional Property Manager is solely accountable for all property operations within one of the Community Holdings regional portfolios. This Regional Manager will be overseeing operating plans, staffing and lease up of several new affordable housing developments. This portfolio is anticipated to grow to over 600 units in the coming years. The portfolio will have diverse affordable and supportive housing regulatory commitments including Low Income Housing Tax Credits ("LIHTC"), HOME, AHP, Project-Based Section 8, California's No Place Like Home and others, serving a diverse population including individuals with special needs, those experiencing homelessness and low-income families. Many of the properties within the portfolio have a service enrichment component to enhance the quality of life for all who wish to access the services and close collaboration and reporting is needed amongst service partners. The primary duty of the Regional Manager is to ensure the properties within the portfolio are staffed appropriately, leased efficiently and that properties are managed to the highest level of professionalism and quality across all property indicators. The Regional Property Manager must ensure the properties adhere to all operational plans and compliance requirements governing them. This includes but is not limited to property operations including collections, occupancy, annual budgeting, staff oversight, and report submissions to the oversight agencies. The Regional Property Management Supervisor is responsible for coordinating amongst site managers and executive management as needed in preparation for annual inspections or capital improvements being made. The Regional Property Manager will be responsible to develop and maintain relationships in the community and amongst stakeholders to ensure Community Holdings is viewed as a good neighbor and excellent owner and manager.
Develop systems to motivate and establish performance goals for the managers and their direct reports to reduce vacancies. Document meetings/communications with community-based agencies and stakeholders to assist in creating resources and support for the residents residing in your property.Document meetings with the managers to track positive activities, disciplinary issues, and ensure they are submitted to HR. Provide weekly reports documenting site activities, systems in place to ensure site compliance is being maintained. Implement monthly/quarterly meetings with the Director of Operations, Director of Compliance, and Director of Asset Management to keep abreast of policy changes, ownership concerns, or requests, and communicate important information to and from the property level.Provide oversight in annual budget development and ongoing review of income/expenses as it relates to tenant accounting.Maintain ongoing communication with the Asset Manager and Site Manager to implement budget adjustments as needed to ensure properties are staying within the established budget guidelines throughout the year. Attend resident/community meetings, ownership, and partnership meetings as directed. Maintain a professional appearance and work ethic, display a positive attitude and foster an environment of "team" that values everyone and does not single out anyone.Keep Director of Operations and Director of Compliance abreast of all significant operational issues impacting the ownership's interest or liability; any actions that may impede the compliance governing the projects.Perform any additional duties as assigned.
Minimum Qualification
Accredited Resident Manager or Resident Housing Manager designations preferred a mandatory minimum of 5 years of experience in the supervision of affordable housing site operations. Must have experience in working with Housing Finance Agencies and understand the purpose of MSA and regulatory agreements. Must be certified in Tax Credits, Certified Occupancy Specialist, Fair Housing, and preferred Blended Occupancy Specialist.
Required Skills and AbilitiesStrong verbal, writing skills, conflict resolutions, and problem-solving. Be attentive to detail, have good writing skills, and ability to effectively communicate and resolve conflict.
Compensation details: 0 Yearly Salary
PIbf608144b72e-0390
Read LessDescription
The Maintenance Technician is responsible for performing repairs and maintenance for work orders such as plumbing, painting, carpentry, electrical, and other general maintenance. This position will also perform building, grounds, and amenities upkeep. This position must be on call to respond to after hours emergency work requests.
Key Duties and Responsibilities
Respond to and execute work orders as directed by building management in a timely and efficient manner.Troubleshoot issues to determine necessary repairs and communicate what additional service or tool is needed.Perform general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, electrical, plumbing, and repairing doors and other building fixtures.Inspect work performed by contractors, vendors and other service providers.Perform routine upkeep on buildings, amenities, and grounds to maintain curb appeal.Rake, sweep, shovel, mow, and maintain lawn for weather-related needs.Clean and ensure vacancies are move-in ready for new residents.Requirements Minimum QualificationHigh School Diploma or GED required. Trade certificates or licensures are a plus. Minimum of 2 years experience in a maintenance or handyman position. Must have experience working with power tolls, hand tools, and equipment such as lawn mowers is required. Must have a valid driver's license, clean driver record, and ability to travel between work locations.Required Skills and AbilitiesRespond to and execute work orders as directed by building management in a timely and efficient manner. Troubleshoot issues to determine necessary repairs and communicate what additional service or tool is needed. Perform general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, electrical, plumbing, and repairing doors and other building fixtures. Inspect work performed by contractors, vendors, and other service providers. Perform routine upkeep on buildings, amenities, and grounds to maintain curb appeal. Rake, sweep, shovel, mow, and maintain lawn for weather-related needs. Clean and ensure vacancies are move-in ready for new residents.Physical DemandsAbility to lift, push, pull, and carry heavy objects weighing up to 50 pounds.Stamina and endurance for prolonged periods of physical labor, including walking, standing, bending, kneeling, climbing ladders, and reaching.Manual dexterity and hand-eye coordination for operating tools and equipment.Ability to work in various weather conditions, including exposure to heat, cold, and humidity.Drive personal vehicle between worksites as needed.
Compensation details: 25-28 Hourly Wage
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