About the Role:
We are seeking a highly skilled and detail-oriented Phlebotomist to join our team at Community Health Center of Fort Dodge, Inc. As a Phlebotomist, you will be responsible for drawing blood, venipuncture, phlebotomy, blood drawing, specimen process, specimen collection, blood collection. Your primary goal will be to ensure the accurate and timely collection of samples from patients, while maintaining a high level of professionalism and patient care.
Minimum Qualifications:
High school diploma or equivalentCompletion of an accredited phlebotomy training programValid certification in phlebotomyAt least 1 year of experience in a clinical laboratory settingExcellent communication and interpersonal skillsPreferred Qualifications:
Associate's or Bachelor's degree in a related fieldExperience with electronic medical records (EMR) systemsBilingual in English and SpanishResponsibilities:
Perform venipuncture and capillary puncture to collect blood samples from patientsPrepare and process specimens for laboratory testingMaintain accurate records of patient information and test resultsEnsure compliance with all safety and infection control proceduresProvide excellent patient care and customer serviceSkills:
As a Phlebotomist, you will utilize your skills in drawing blood, venipuncture, phlebotomy, blood drawing, specimen process, specimen collection, blood collection, and plasma processing techniques on a daily basis. You will also need to have excellent communication and interpersonal skills to provide exceptional patient care and customer service. Additionally, proficiency in electronic medical records (EMR) systems and fluency in English and Spanish are preferred but not required.
Read LessAssume clinical responsibility for clinical practice and overall supervision of nursing support staff. Responsible for CHCFD compliance with all clinical medical policies, directives, rules, and clinical performance standards of the state and federal governments. Regularly meets with nursing support staff and provides oversight and guidance to them. Along with Medical Director is responsible for leading the Quality Improvement Committee.
Performs related work including but not limited to the job responsibilities listed below:
Completes intake interview and obtain all vital signs according to established procedureProvide clinical and supervisory oversight of clinical support staff, which includes weekly and monthly staffing schedules, performance evaluation and delegation of dutiesProvide clinical training and oversight of clinical support staff as necessary and evaluate skills.Lead clinical support staff huddles and clinical support staff meetings.Provide orientation and training to new and existing clinical support staff.Part of the Quality Assurance/ Improvement committee and leads discussion, takes minutes and provides documentation to CEO.Assists with making and revising new clinical policies and proceduresMakes sure that clinical support staff provide care within the approved policies and procedures of CHCFDOversight of the Vaccine for Children (VFC) programHandles clinical patient complaints and if unable to resolve can be escalated to the CEOProvides consultation to the CEO to assess and provide clinical training for clinical support staff as needed.Work in conjunction with the Clinical Informatics Manager in using quality and quantitative reports to determine statistical measuresOther duties assigned by the CEO and Medical DirectorTravel as necessaryQualifications:
Graduate of a Registered Nursing (RN) programAssociates (ADN) or bachelor’s degree of Nursing (BSN) requiredTwo-five years of experience is preferred along with supervisory experience Read LessAre you looking for flexibility, work/life balance and a great team? We are seeking a full time Registered Dental Hygienist at our Fort Dodge, Mason City, Spencer, Eagle Grove and Clarion, IA clinics. Dental Hygienist conduct initial patient screenings, cleaning teeth (e.g., removing plaque) and advising patients on oral health and preventative care. You will also help dentists decide treatments for teeth or gum diseases and handle dental emergencies. Helping dentist chair side as they preform skilled dental procedures.
Duties include but are not limited to:
Assists in the oral health management of all clinic patients.Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.Provides oral health education and appropriate individual counseling for all center dental patients.Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the center’s clinical protocols.Integration of appropriate patient dental hygiene care with other heal care professionals involved in the patient’s health care management.Assists in the provision of technical assistance and health education in the community as requested.Performs independent procedures as delegated and directed by a dentist in accordance with state regulations and law as well as Dental Department protocol and directive.Assists in the maintenance of all Dental Department areas in compliance withDental Department directive and policies as well as center policies and procedures relative to infection control, exposure control and safety issues.Assists with various clinical and administrative functions of the center as appropriate and time permits.Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive and center policy as well as state federal regulations(s).Education, Training, and Skills
High School Diploma or GED.Graduate of an accredited Dental Hygiene program.Basic computer and data entry skills.Experience and Knowledge
Clinical office experience preferred.Ability to complete competency assessment.Must have ability to handle confidential information on a need-to-know basis as defined by CHC.Are you looking for flexibility, work/life balance and a great team? We are seeking a full time Registered Dental Hygienist at our Fort Dodge, Mason City, Spencer, Eagle Grove and Clarion, IA clinics. Dental Hygienist conduct initial patient screenings, cleaning teeth (e.g., removing plaque) and advising patients on oral health and preventative care. You will also help dentists decide treatments for teeth or gum diseases and handle dental emergencies. Helping dentist chair side as they preform skilled dental procedures.
Duties include but are not limited to:
Assists in the oral health management of all clinic patients.Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.Provides oral health education and appropriate individual counseling for all center dental patients.Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the center’s clinical protocols.Integration of appropriate patient dental hygiene care with other heal care professionals involved in the patient’s health care management.Assists in the provision of technical assistance and health education in the community as requested.Performs independent procedures as delegated and directed by a dentist in accordance with state regulations and law as well as Dental Department protocol and directive.Assists in the maintenance of all Dental Department areas in compliance withDental Department directive and policies as well as center policies and procedures relative to infection control, exposure control and safety issues.Assists with various clinical and administrative functions of the center as appropriate and time permits.Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive and center policy as well as state federal regulations(s).Education, Training, and Skills
High School Diploma or GED.Graduate of an accredited Dental Hygiene program.Basic computer and data entry skills.Experience and Knowledge
Clinical office experience preferred.Ability to complete competency assessment.Must have ability to handle confidential information on a need-to-know basis as defined by CHC.Are you looking for flexibility, work/life balance and a great team? We are seeking a full time Registered Dental Hygienist at our Fort Dodge, Mason City, Spencer, Eagle Grove and Clarion, IA clinics. Dental Hygienist conduct initial patient screenings, cleaning teeth (e.g., removing plaque) and advising patients on oral health and preventative care. You will also help dentists decide treatments for teeth or gum diseases and handle dental emergencies. Helping dentist chair side as they preform skilled dental procedures.
Duties include but are not limited to:
Assists in the oral health management of all clinic patients.Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.Provides oral health education and appropriate individual counseling for all center dental patients.Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the center’s clinical protocols.Integration of appropriate patient dental hygiene care with other heal care professionals involved in the patient’s health care management.Assists in the provision of technical assistance and health education in the community as requested.Performs independent procedures as delegated and directed by a dentist in accordance with state regulations and law as well as Dental Department protocol and directive.Assists in the maintenance of all Dental Department areas in compliance withDental Department directive and policies as well as center policies and procedures relative to infection control, exposure control and safety issues.Assists with various clinical and administrative functions of the center as appropriate and time permits.Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive and center policy as well as state federal regulations(s).Education, Training, and Skills
High School Diploma or GED.Graduate of an accredited Dental Hygiene program.Basic computer and data entry skills.Experience and Knowledge
Clinical office experience preferred.Ability to complete competency assessment.Must have ability to handle confidential information on a need-to-know basis as defined by CHC.Are you looking for flexibility, work/life balance and a great team? We are seeking a full time Registered Dental Hygienist at our Fort Dodge, Mason City, Spencer, Eagle Grove and Clarion, IA clinics. Dental Hygienist conduct initial patient screenings, cleaning teeth (e.g., removing plaque) and advising patients on oral health and preventative care. You will also help dentists decide treatments for teeth or gum diseases and handle dental emergencies. Helping dentist chair side as they preform skilled dental procedures.
Duties include but are not limited to:
Assists in the oral health management of all clinic patients.Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.Provides oral health education and appropriate individual counseling for all center dental patients.Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the center’s clinical protocols.Integration of appropriate patient dental hygiene care with other heal care professionals involved in the patient’s health care management.Assists in the provision of technical assistance and health education in the community as requested.Performs independent procedures as delegated and directed by a dentist in accordance with state regulations and law as well as Dental Department protocol and directive.Assists in the maintenance of all Dental Department areas in compliance withDental Department directive and policies as well as center policies and procedures relative to infection control, exposure control and safety issues.Assists with various clinical and administrative functions of the center as appropriate and time permits.Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive and center policy as well as state federal regulations(s).Education, Training, and Skills
High School Diploma or GED.Graduate of an accredited Dental Hygiene program.Basic computer and data entry skills.Experience and Knowledge
Clinical office experience preferred.Ability to complete competency assessment.Must have ability to handle confidential information on a need-to-know basis as defined by CHC.Are you looking for flexibility, work/life balance and a great team? We are seeking a full time Registered Dental Hygienist at our Fort Dodge, Mason City, Spencer, Eagle Grove and Clarion, IA clinics. Dental Hygienist conduct initial patient screenings, cleaning teeth (e.g., removing plaque) and advising patients on oral health and preventative care. You will also help dentists decide treatments for teeth or gum diseases and handle dental emergencies. Helping dentist chair side as they preform skilled dental procedures.
Duties include but are not limited to:
Assists in the oral health management of all clinic patients.Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.Provides oral health education and appropriate individual counseling for all center dental patients.Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the center’s clinical protocols.Integration of appropriate patient dental hygiene care with other heal care professionals involved in the patient’s health care management.Assists in the provision of technical assistance and health education in the community as requested.Performs independent procedures as delegated and directed by a dentist in accordance with state regulations and law as well as Dental Department protocol and directive.Assists in the maintenance of all Dental Department areas in compliance withDental Department directive and policies as well as center policies and procedures relative to infection control, exposure control and safety issues.Assists with various clinical and administrative functions of the center as appropriate and time permits.Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive and center policy as well as state federal regulations(s).Education, Training, and Skills
High School Diploma or GED.Graduate of an accredited Dental Hygiene program.Basic computer and data entry skills.Experience and Knowledge
Clinical office experience preferred.Ability to complete competency assessment.Must have ability to handle confidential information on a need-to-know basis as defined by CHC.The Optical Technician supports the delivery of high-quality vision care services by operating and maintaining all diagnostic equipment used in Digital Optometrics Virtual Eye Exams. This role ensures seamless patient flow through pre-testing, assists with virtual visits, handles prescription printing, contact lens fittings, and is responsible for accurately entering and billing all codes related to provider visits. The technician serves as a key liaison between patients, providers, and the billing team to ensure an efficient and positive patient experience.
Key ResponsibilitiesPatient Care & Pre-TestingWelcome and prepare patients for virtual eye exams with a friendly and professional demeanor.
Operate and maintain all pre-testing and diagnostic machines (e.g., autorefractor, tonometer, visual field analyzer, retinal camera, OCT, etc.).
Accurately perform and document all required tests as directed by the optometrist.
Ensure all equipment is calibrated and functioning properly, reporting any issues promptly.
Virtual Exam SupportConnect patients to the Digital Optometrics virtual provider platform and ensure smooth communication throughout the exam.
Assist the provider during virtual exams by following instructions for machine operation or patient positioning.
Print and provide finalized eyeglass or contact lens prescriptions to patients.
Explain exam procedures and address basic patient questions regarding testing or next steps.
Billing & DocumentationEnter all billing codes for provider services accurately and in a timely manner.
Submit charges and bill out codes to ensure compliant and efficient revenue capture.
Coordinate with the billing department to resolve discrepancies or denials.
Maintain patient confidentiality in compliance with HIPAA regulations.
Contact Lens & Optical SupportAssist patients with contact lens insertion, removal, and trial fittings.
Provide basic education for contact lens care, wear schedule, and follow-up requirements.
Support frame selection, prescription verification, and adjustments as needed.
Administrative & Team SupportMaintain a clean, organized, and fully stocked optical testing area.
Assist with inventory management for lenses, contact lens trials, and other supplies.
Participate in staff meetings, training sessions, and quality improvement initiatives.
Demonstrate flexibility by assisting with front desk or other optical duties as needed.
QualificationsEducation & ExperienceHigh school diploma or equivalent required; post-secondary coursework in optometry or medical assisting preferred.
Prior experience as an optical technician, ophthalmic assistant, or medical assistant in a vision care setting preferred.
Knowledge of optometric testing procedures and medical billing practices strongly preferred.
Skills & CompetenciesStrong technical skills to operate diagnostic equipment and virtual exam technology.
Excellent attention to detail with strong data entry and billing accuracy.
Outstanding communication and customer service skills with a patient-centered approach.
Ability to multitask effectively in a fast-paced environment.
Proficient with electronic health records (Epic preferred) and Microsoft Office.
CertificationsCPR certification (or willingness to obtain within 90 days of hire).
COA, COT, or CPO certifications are desirable but not required.
Physical & Work RequirementsAbility to stand or sit for extended periods.
Frequent use of hands and fingers to operate instruments and equipment.
Must be able to lift up to 25 pounds occasionally.
Work performed primarily in a clinical optical environment.
Core CompetenciesPatient-Centered Care & Service Excellence
Teamwork & Collaboration
Technical and Clinical Proficiency
Compliance & Ethical Standards
Attention to Detail & Accuracy
Communication & Interpersonal Skills
Read LessJob Description:
Responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities. To be successful as a patient representative you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Duties include but are not limited to:
• Greet and direct patients as they enter the clinic.
• Perform administrative and clerical duties, such as filing paperwork, when necessary.
• Answer inbound calls when needed, routing calls to the appropriate department.
• Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member.
• Make appointments as requested by patients.
• Perform timely and accurate registration, sign-in/check-in functionality notification of patient arrival of all patient types
• Assist patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
• Obtain patients’ addresses, contact details, insurance information.
• Preform insurance verification, and enter it in their EMR
• Receive and process cash and credit card payments for medical services rendered.
• Review patient accounts, identify delinquent accounts, and collect overdue payments.
• Keep a balanced money drawer.
• Accept deliveries made through the front door and distribute accordingly
• Maintain confidentiality at all times.
Qualifications:
• High School Diploma or GED.
• Basic computer and data entry skills.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Bilingual Preferred
Read LessBehavioral Health Counselor Job Description:
We are seeking someone who will be able to provide services for children on up. Provides psychosocial assessments of patients and families to identify emotional, social, and environmental strength and problems related to their diagnosis, illness, treatment, and/or life situation. Formulates, develops, and implements a comprehensive psychosocial treatment plan utilizing appropriate clinical social work treatments and interventions. Interventions may include crisis intervention, brief and long-term individual, marital, or family therapies. Provides therapeutic crisis intervention and emergency services as required. Participates in periodic staff conferences to present case histories: confer with internal/external members of therapy teams to develop comprehensive evaluations or plan pertinent therapy programs to provide maximum benefits for each patient. Prepares and maintains a case record for each patient to describe the nature of social problems and services suggested or provided. Provides education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment, and/or life situation. Maintains working knowledge of and liaison with community agencies and resources. Provides consultative services to health care team members within scope of care definitions as needed. Documents assessment plan, interactions, and interventions according to the Community Health Center of Fort Dodge's guidelines and standards. Maintains confidentiality around patient and family information. Maintains records and statistics in accordance as required by legal agencies and the Community Health Center.
Some travel may be required.
Qualifications: • Master’s degree in Behavioral Science or other related discipline • LMHC, tLMHC, LMSW or LISW licensure in the state of Iowa
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