Location: Boston (Hybrid)
Organization Summary:Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
This position will be housed under our subsidiary organization of C3, Community Technology Cooperative, LLC (CTC). CTC is looking for an experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical Manager, the Technical Analyst will be responsible for delivering excellent customer service while resolving technical issues for our clients. The ideal candidate will have experience in:
Hardware supportNetwork troubleshootingBasic PowerShell ScriptingBasic Command Line experienceOkta Admin supportActive Directory User ManagementSharePoint Management and SupportCustomer ServiceCreating Technical guides for non-technical folksEffectively running Technical Meetings and taking detailed notesScheduling Meetings and Calendar Management using OutlookAzure and Entra Management and SupportBiscom Faxing set up and supportOnBase troubleshootingMDM deployment and supportMultitasking in a fast-paced environment** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: MA, On-site
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.
Job Responsibilities:
Supports pharmacy services by stocking, preparing, and distributing medicationsHelps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacistMaintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicableMaintains a safe and clean pharmacy by complying with procedures, rules, and regulationsProtects patients and employees by adhering to infection-control policies and protocolsPrepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantitiesRequired Skills:
Previous experience in a pharmacy, retail, medical, or customer service settingPrevious experience as a Pharmacy Technician (1-3 years)Experience managing multiple competing priorities; excellent prioritization skillsStrong analytical and organizational skills, including ability to analyze data to identify trends and communicate them through effective reporting methodsStrong attention to detailExcellent oral, written, and verbal communication skills including experience presenting complex information to senior leadersSkilled in exercising initiative, judgement, discretion, and decision making to achieve objectivesQuick learner with customer service mindsetPhysical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the pharmacy and health centerDesired Other Skills:
Familiarity with 340B programFamiliarity with adherence packaging and home deliveryFamiliarity with the MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
High School diploma, GED, or equivalentPrevious experience in a pharmacy, retail, medical, or customer service settingState licensure/registration** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: Lawrence/Fitchburg MA (Hybrid)
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
As an integral member of the care management team the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in-person in a variety of potential settings such as but not limited to, the community, home, facility, or health center.
Responsibilities:
Works under the guidance of the Licensed Care Manager or Program Leaders (Leads, Supervisor, Manager or Director)Conducts initial outreach calls to encourage member/representative and caregivers to participate in care management programsDevelop and implement outreach plans in collaboration with team colleagues, based on individual, family, and community needs, strengths and resourcesIdentify and share appropriate information, referrals, and other resources to help individuals, families, groups and the primary care team meet their needsGather and combine information from different sources to better understand clients, their families and communitiesInitiate and sustain trusting relationships with individuals, families, social networks and primary care teamUse a range of outreach methods to engage individuals and groups in diverse settingsShare community assessment results with colleagues and community partners to inform planning and health improvement effortsUse effective communication skillsAct as a cultural mediator by educating and supporting providers in working with clients from diverse cultures and help clients and community members interact effectively with professionals to promote health, improve services, and reduce health care disparitiesAddresses language and cultural barriers to careCoaches and guides members/representatives to meet both personal and clinical goalsAssists in scheduling appointments on behalf of member/representativeWork with individuals, family, community members, primary CM and primary care team to address issues that may limit opportunities for healthy behavior. This includes completing Social Drivers of Health (SDOH) screen and other tactics to obtain barriers to careProvide care coordination, which may include but not limited to facilitating care transitions, supporting the completion of referrals, and providing or confirming appropriate follow-upHelp bridge cultural, linguistic, knowledge and literacy differences among individuals, families, communities, and providersHelps member/representative access community and government-based service agencies including completing paperwork for the memberHelps teach the member/representative and/or care giver about symptom response plansParticipates in the integrated care team meetings and rounds as requiredComplies with reporting, record keeping, and documentation requirements in one’s work.Use appropriate technology, such as computers, for work-based communication according to C3 and health center requirementsCreates and maintains a comprehensive inventory of local community resources, improving accessibility for patients and providers, and linking patients with the appropriate support servicesEstablishes relationships with community agencies, resources and supports that are relevant to a Medicaid PopulationAssist with Medicaid applications, food, and nutrition benefits, housing applications, coordinating and transportationTravel throughout assigned area and engage members at their homes/ hospitals/community-based locations and or accompany members to appointments as appropriateAs needed, cover other areas in person or via telephonic supportOther duties as assignedRequired Skills:
Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Nurses, Social Workers, and other health care teamsBi-lingual (preferred)Experience working with patients with chronic medical and behavioral health needsMust be flexible and adaptable to changeDemonstrate the ability to work independentlyMust demonstrate excellent interpersonal communication skillsDesired Skills:
Additional desirable qualities include enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow’ mentalityExperience using appropriate technology, such as computers, for work-based communication, according to organizational requirementsExperience and proficiency with Microsoft Office and online record keepingQualifications:
Experience within the ACOs member population preferred including Medicare/MedicaidMedical Assistant, Engagement Specialist or Community Health Worker CertificationExperience working with Medicare, Medicaid and/or Special Needs populationsA valid driver's license and provision of a working vehicleExperience with anti-racism activities, and/or lived experience with racism is highly preferred** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: Outer Cape, MA(Onsite)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Community Health Pharmacist is responsible for overseeing the distribution of medications to patients. Their duties include communicating with health center physicians to determine the type of medication and dosage for a patient, taking inventory of pharmaceutical drugs to reorder them based on local demand and interacting with pharmacy patients/customers to give them their prescriptions and answer medication questions. The Pharmacist will control medications by monitoring drug therapies and advising interventions.
Additionally, completing pharmacy operational requirements by organizing and directing technicians’ workflow,
verifying their preparation and labeling of pharmaceuticals, and verifying order entries, charges, and inspections.
Responsibilities:
Provides pharmacy information by answering questions and requests of health care professionals and counseling patients on drug therapiesDevelops clinic staff’s pharmacy knowledge by participating in clinical programs and training pharmacy staff, students, interns, residents, and health care professionalsPerforms medication reconciliation and comprehensive medication review based on organizational/patient specific needsIdentifies patient-specific barriers to adherence and develops plan to improve medication -taking behavior (ex. prepackaged medication packs, delivery, med synchronization, referral to PA/enrollment team)Complies with state and federal drug laws and regulationsMaintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventoryMaintains a separate 340B drug inventory as appropriateSupervises the work results of support personnelMaintains current registrationProtects patients and technicians by adhering to infection-control protocolsMaintains safe and clean working environment by complying with procedures, rules, and regulationsContributes to team effort by accomplishing related results as neededOther duties and responsibilities as assigned and necessary to successfully oversee Pharmacy ServicesPhysical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objectsRequired Skills:
Ensure safe prescribing and dispensing of medicationKnowledge of FDA, BOP and all applicable regulationsAbility to manage processes and develop implementation strategiesKnowledge of retail pharmacy legal complianceFamiliarity with adherence packaging and home deliveryPrevious experience in a pharmacy, retail, medical, or customer service settingStrong analytical and organizational skills, including ability to analyze data to identify trends and communicate them through effective reporting methodsStrong attention to detailExcellent oral, written, and verbal communication skills including experience presenting complex information to senior leadersSkilled in exercising a high degree of initiative, judgement, discretion, and decision making to achieve objectivesDesired Other Skills:
Familiarity with 340B programFamiliarity with the MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
Graduate degree from an accredited pharmacy college recognized by the American Council of Pharmaceutical Education (ACPE)Valid state pharmacist licenseCPR or CPR/AED certificateMTM certification preferredBachelor of pharmacy or Doctor of Pharmacy degree** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: Boston (Hybrid)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit multi-service organization governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We fulfill two primary business functions for the FQHCs we work with. First, we are an FQHC-led accountable care organization (ACO); second, we are a Management Services Organization (MSO) for FQHCs.
As an ACO, we negotiate value-based payor contracts on behalf of our FQHCs, hold and operate those contracts (including fulfilling many compliance, financial management, and population health management functions), and maximize the return to FQHCs of any incentive dollars earned. We are proud to be the market leader in the MassHealth ACO Program. We are the largest Medicaid ACO in Massachusetts, and we operate a variety of business offerings nationwide.
As an MSO, we (along with our subsidiary companies, which are also FQHC-led non-profits) provide several financial, operational, and technological services to groups of FQHCs. These services include Epic EHR licensing and implementation; pharmacy operations consulting as well as the building and direct operation of on-site retail pharmacies; billing and credentialing; employer-sponsored insurance; and others.
We are a fast-growing, dynamic organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. We have won “Best Places to Work” recognition from the Boston Globe for the last several years.
Job Summary:
The Chief Financial Officer (CFO) has primary responsibility for ensuring the financial success of the organization and sustainability under adverse conditions. The full scope of the CFO’s finance responsibilities are described below. As a member of the executive team, the CFO works collaboratively to support the vision and mission of the organization. In conjunction with the Executive Team, the CFO participates in the development and implementation of the mission, vision, and values of the organization, including successfully stewarding the organization’s strategic plan. The CFO serves as an organizational leader in support of all of the organization’s strategic goals, directly or as a supportive team member. This might include leading or supporting regular or ad hoc organizational efforts, and/or representing the organization with external stakeholders.
Responsibilities:
Leads actuarial work to understand, monitor, and recommend action with respect to ACO performance on total cost of care (claim cost)The CFO works with a dedicated contracted/partnered actuarial resource, and as appropriate with other actuaries (e.g. EOHHS’s actuary Mercer)Drills down on cost and utilization concerns as needed to diagnose issues, identify potential solutions and develop action plansDevelops, explains, reports on, and ensures accountability for funds flow to and from the organization and member health centers, including DSRIP funding and other administrative payments, and performance payments resulting from the ACO’s Internal Financial Architecture (IFA)The CFO forecasts and explains the potential implications of changes in administrative funding s availability and total cost of care performance on operationsLeads analysis of the impact of potential changes in the IFA and member health center risk tier elections on enterprise risk and regulatory complianceCollaborates with health center CFOs on other issues related to the overall success of health centersLeads budgeting, forecasting, reporting, and analytics process, and supports planning and execution of all aspects of ACO operations from a finance perspectiveThis includes an annual budgeting process for the administrative functions of the ACO, and annual (and more often as needed) analysis and planning around initiatives to reduce total cost of care or improve quality scores. This also includes monthly monitoring of administrative spending against the Board- approved administrative budgetEnsures regulatory compliance in all tax and finance-related matters. This includes C3’s 501(c)(3) status and 990 filing, Risk-Bearing Provider Organization (RBPO) certificate, HPC ACO certification requirements and EOHHS contractually required repayment mechanism. This includes developing and maintaining an appropriate capital structure, including procurement of insurance against to adequately protect against adverse performance on total cost of careWorking with other members of senior team, manages all performance-based contracts including the performance of any and all of the company’s contracted vendors/partnersOversees finance operations, including payroll, accounts payable, accounts receivable, and ensures appropriate controls. Procures insurance to limit the organization’s exposure to adverse events (e.g. cyber/privacy insurance)Develop and implement strategic growth opportunities including but not limited value- based services for C3Supports CEO in evaluating and negotiating government contracts and changes in policy and payment that may impact the ACO or its member health centersCollaborates with health center CFOs to gather information related to these issues and represents policy concerns to EOHHS in coordination with CEOServe as primary executive for the Board Finance, Audit and Investment CommitteesDevelops and presents content for the Finance Committee of the Board of Directors and/or the Executive Committee, working with the Chair of the Finance Committee. Documents board decisions related to financial matters including the development of policiesServes as President of C3 subsidiaries as neededOther duties and projects as assignedRequired Skills:
CFO must possess strong financial acumen, be a versatile leader, synthesize and communicate complex information verbally and in writingLeadership ability, especially related to program design and implementation demonstrating financial acumenStrong analytical skills and experience translating a strategic vision into an operational modelRecord of managing a team of direct and/or indirect senior-level administrators; engaging and developing staffSkilled in exercising a high degree of initiative, judgement, discretion and decision making to achieve objectivesRecord of work in multidisciplinary teams that share and leverage the strengths of its membersEight-plus years of full-time professional/managerial experience during which major duties included financial planning, oversight and managementDesired Other Skills:
Familiarity with the MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
Master’s Degree in Business Administration or related field** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessTitle: Pharmacy Technician I-III
Location: MA, On-site
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.
Job Responsibilities:
Supports pharmacy services by stocking, preparing, and distributing medicationsHelps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacistMaintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicableMaintains a safe and clean pharmacy by complying with procedures, rules, and regulationsProtects patients and employees by adhering to infection-control policies and protocolsPrepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantitiesRequired Skills:
Previous experience in a pharmacy, retail, medical, or customer service settingPrevious experience as a Pharmacy Technician (1-3 years)Experience managing multiple competing priorities; excellent prioritization skillsStrong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methodsStrong attention to detailExcellent oral, written, and verbal communication skills including experience presenting complex information to senior leadersSkilled in exercising initiative, judgement, discretion, and decision making to achieve objectivesQuick learner with customer service mindsetPhysical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the pharmacy and health centerDesired Other Skills:
Familiarity with 340B programFamiliarity with adherence packaging and home deliveryFamiliarity with the MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
High School diploma, GED, or equivalentPrevious experience in a pharmacy, retail, medical, or customer service settingState licensure/registration** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: Outer Cape, MA(Onsite)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Community Health Pharmacist is responsible for overseeing the distribution of medications to patients. Their duties include communicating with health center physicians to determine the type of medication and dosage for a patient, taking inventory of pharmaceutical drugs to reorder them based on local demand and interacting with pharmacy patients/customers to give them their prescriptions and answer medication questions. The Pharmacist will control medications by monitoring drug therapies and advising interventions.
Additionally, completing pharmacy operational requirements by organizing and directing technicians’ workflow,
verifying their preparation and labeling of pharmaceuticals, and verifying order entries, charges, and inspections.
Responsibilities:
Provides pharmacy information by answering questions and requests of health care professionals and counseling patients on drug therapiesDevelops clinic staff’s pharmacy knowledge by participating in clinical programs and training pharmacy staff, students, interns, residents, and health care professionalsPerforms medication reconciliation and comprehensive medication review based on organizational/patient specific needsIdentifies patient-specific barriers to adherence and develops plan to improve medication -taking behavior (ex. prepackaged medication packs, delivery, med synchronization, referral to PA/enrollment team)Complies with state and federal drug laws and regulationsMaintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventoryMaintains a separate 340B drug inventory as appropriateSupervises the work results of support personnelMaintains current registrationProtects patients and technicians by adhering to infection-control protocolsMaintains safe and clean working environment by complying with procedures, rules, and regulationsContributes to team effort by accomplishing related results as neededOther duties and responsibilities as assigned and necessary to successfully oversee Pharmacy ServicesPhysical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objectsRequired Skills:
Ensure safe prescribing and dispensing of medicationKnowledge of FDA, BOP and all applicable regulationsAbility to manage processes and develop implementation strategiesKnowledge of retail pharmacy legal complianceFamiliarity with adherence packaging and home deliveryPrevious experience in a pharmacy, retail, medical, or customer service settingStrong analytical and organizational skills, including ability to analyze data to identify trends and communicate them through effective reporting methodsStrong attention to detailExcellent oral, written, and verbal communication skills including experience presenting complex information to senior leadersSkilled in exercising a high degree of initiative, judgement, discretion, and decision making to achieve objectivesDesired Other Skills:
Familiarity with 340B programFamiliarity with the MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
Graduate degree from an accredited pharmacy college recognized by the American Council of Pharmaceutical Education (ACPE)Valid state pharmacist licenseCPR or CPR/AED certificateMTM certification preferredBachelor of pharmacy or Doctor of Pharmacy degree** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessLocation: Boston (Hybrid)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary
The Senior Healthcare Analyst plays a critical role in supporting the organization’s ACO and value-based care initiatives by delivering actionable insights from healthcare data. As a key member of the Analytics team, this role partners closely with senior leadership as well as clinical and operational stakeholders to evaluate performance under value-based contracts. The Analyst focuses on analyzing healthcare claims, quality measures, utilization patterns, and population health data to identify trends, performance gaps, and opportunities to improve outcomes while reducing total cost of care. Through advanced analytics, reporting, and data-driven insights, this role informs strategic decision-making, supports continuous improvement, and helps ensure success in risk-based and shared savings arrangements. Strong collaboration across internal teams and external partners is essential to advancing the organization’s mission and long-term value-based care strategy.
Responsibilities:
Analyze the performance of Value-Based Care (VBC) contracts, develop financial models to assess impact, and identify opportunities for improvement and cost containmentEvaluate cost, utilization, and quality data to identify trends, cost drivers, and areas for performance improvement across lines of business (e.g., Medicaid and Medicare)Support strategic initiatives and performance improvement efforts through data-driven insights and actionable recommendationsTranslate complex analytical findings into clear, concise, and actionable summaries tailored to various audiencesDevelop and maintain dashboards, scorecards, and executive-level reports to support internal leadership and external partnersPrepare supporting materials for risk-based contracts to be presented to internal leadership and governance committees, including the Finance Committee and Board of DirectorsEnsure timely and accurate production of reports in compliance with regulatory and contractual requirementsCollaborate with data and IT teams to resolve data quality issues and enhance the reporting infrastructureQuery and analyze large datasets to generate production and ad hoc reports for internal and external stakeholders; support data validation and data preparation effortsManage internal data requests by clarifying stakeholder needs, conducting analyses, and effectively communicating results to end usersPerform other duties and contribute to projects as assigned to support team and organizational goalsMay supervise or play lead role with lower level or less experienced analystsIf serving as direct supervisor, carries out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws. Provides direction and support to staff to ensure departmental effectiveness and efficiencyResponsibilities as a supervisor will include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problemsOther duties as assignedRequired Skills:
Experience working with large datasets. Proficiency in SQL and or SAS is requiredStrong proficiency in financial modeling, forecasting, and scenario analysis, with advanced knowledge of Excel and experience using financial planning tools with a proven ability to develop dynamic models that support strategic decision making, ROI evaluation and forecasting in a complex business environment Skilled at conducting online research on healthcare-related topics, including industry trends, policy updates, and competitor activity, and summarizing key insights in a clear, useful formatKnowledge of claims-based healthcare data and payment methodologies, including experience with MassHealth or other Medicaid/Medicare datasetsDemonstrated ability to take initiative and apply sound judgment, discretion, and decision-making to achieve objectives with minimal supervisionWorks effectively with others, values diverse perspectives, and contributes to a collaborative environment to get the job doneComfortable managing multiple tasks and priorities in a dynamic work environmentProduces accurate, high-quality work with strong attention to detail, especially in the completion of final deliverables to internal and external stakeholdersDesired Other Skills:
Familiarity with clinical and administrative data available in Electronic Health Records (EHRs); understanding how to leverage this data for analysis is highly desirableExperience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications
Bachelor’s degree required; graduate degree in business, economics, statistics, public health, or related fields strongly preferredSeven or more years of experience in health care or analytics is required. Prior experience in a supervisory or lead role preferred** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
Read LessOrganization Summary:
Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
As an integral member of the health center management team the Site Director of Pharmacy, Health Center Pharmacy, is responsible for direct day to day oversight of the health center pharmacy and serves as the Pharmacist in Charge (PIC). The Site Director will oversee daily operations and financial management of the health center pharmacy, managing to plan. The Site Director will be part of the Community Pharmacy Cooperative (CPC) Pharmacy Management Team and assist with the development of Pharmacy goals and objectives for the health center pharmacy programs. The Site, Director of Pharmacy, Health Center Pharmacy reports directly to the Director of Pharmacy Operations, CPC and has a matrix relationship to Health Center Site leadership.
Responsibilities:
Manage the day-to-day pharmacy/clinical/business operations of the Health Center Pharmacy.Oversee PBM and third-party agreements and monitoring with adherence criteria.Supervises and coaches the pharmacists and the pharmacy technicians to maintain a competent staff to manage the daily workflow of the health pharmacy.Oversees purchasing of the outpatient pharmacies inventories in order to control costs while meeting outpatient pharmacy dispensing needs.Oversees the health center’s 340B program with purchasing and management. Works with CPC & C3 as well as Health Center Leadership as a resource for the program for the covered site entity.Develops Policy and Procedures and manages the health center pharmacy in line rules and regulations of the appropriate regulatory bodies for retail pharmacy services.Works with finance personnel to develop and oversee monthly accounting reports for health center pharmacy.Will present health center pharmacy service line reports to the Director and CPC pharmacy meetings as applicable.Works with health center and leadership of the health center to meet pharmacy needs of both the health center and the patients in a patient centric approach.Maintains strict adherence to the Confidentiality policy.Incorporates C3/CPC, Mission Statement and Goals into daily activities.Complies with all Policies and behavioral expectations of the department and health center.Maintains courteous and effective interactions with colleagues and patients.Demonstrates an understanding of the job description, performance expectations, and competency assessment.Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.Participates in departmental and/or interdepartmental quality improvement activities.Participates in and successfully completes Mandatory Education.Performs all other duties as needed or directed to meet the needs of the department.Required Skills:
Minimum of 5 years of retail/outpatient pharmacy experience as a supervisor or manager.Requires strong interpersonal skills to work effectively with the health center staff in making recommendations, assisting in resolving problems concerning the provisions of health center pharmacy services, supervising, training, and motivating staff to excel.Desired Other Skills:
Experience working with a Medicaid population is strongly preferredExperience working with Federally Qualified Health Centers is strongly preferredDemonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Social Workers, Community Health Workers and other health care teams.Clinical, business and analytical skillsDirect experience in working Medicaid and Medicare programs and PBM and Third-Party insurance groupsKnowledge and experience with 340B programs and oversightKnowledge of regulatory bodies such as but not limited to the Washington Board of Pharmacy and Department of Public Health and DEARequires strong computer proficiency and experience with Microsoft based office tools (Excel, Word, Power Point etc.)Bi-lingual preferredExperience with working on healthcare inequity & social justice with at risk populations is preferred Must be flexible and adaptable to changeDemonstrate the ability to work independently exemplifying a high level of problem solving/decision making skill setsMust demonstrate excellent interpersonal communication skillsPossess ability to understand and communicate multifaceted verbal information to providers, health center staff, patients, and familiesAdditional qualities that would be a good fit for our team include: enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow’ mentalityExperience using appropriate technology for work-based communication Qualifications:Current, active WA Pharmacist license is requiredBachelor's degree in pharmacy (RPh) or Pharmacy doctoral degree (PharmD) form an accredited Pharmacy College or University is required.Qualifications:
Current, active WA Pharmacist license is requiredBachelor's degree in pharmacy (RPh) or Pharmacy doctoral degree (PharmD) form an accredited Pharmacy College or University is required. Read LessLocation: Provincetown (On-site)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Pharmacy Cashier is responsible for greeting customers when they arrive, answering questions they may have, and completing their transactions efficiently. When the pharmacy is not busy, the cashier will assist the technician supervisor with returning stock and combining orders. The primary goal is to provide excellent customer service to all of our patrons.
Responsibilities:
Greet customers when they arrive Complete their purchase transactions quickly and efficiently Assistmanagement with various front store tasks during downtimeRequired Skills:
Bilingual preferred Good interpersonal skills and friendly demeanor Customer service or retail experience preferred Excellent communication skills Schedule flexibilityPhysical Nature of the Job:
Light work: Exerting up to 20 pounds of forcefrequentlyto move objects. Some elements of the job are sedentary, but the employee willbe requiredto stand for periods of time or move throughout the pharmacy and health centerDesired Other Skills:
Familiarity with the MassHealth ACO program Familiarity with Federally Qualified Health Centers Experience with anti-racism activities, and/or lived experience with racism is highly preferredQualifications:
High school diploma or equivalent** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
