Job DescriptionJob DescriptionSalary: $65,000/yr
Position Summary:The Program Manager for the Level 2 Foster Care Program is responsible for the operational oversight and regulatory compliance of our foster care program. This role focuses on supporting recruitment, retention and ensuring foster home licensing, adherence to state requirements, staff supervision, and program performance. The Program Manager will be the primary liaison between the agency, foster families, licensing entities, and placement agencies.Key Responsibilities:Provides oversight of the day-to-day licensing operations for Level 2-5 foster homes in accordance with state and federal regulations, contract requirements and agency policies.Support recruitment, training and retention of Level 2-5 foster homes.Attend scheduled staffing meetings with foster home review committees to assess if potential foster parents should proceed with licensure.Utilize databases available and/or develop tracking if needed to monitor timely licensing records, providing monthly reports and data when requested.Develop and implement policies, workflows, and quality assurance measures to ensure program effectiveness and regulatory compliance.Coordinating and meeting with stakeholders, internal staff, foster parents and other community partners to address any concerns.Development and implementation of new processes as needed.Using data to continuously improve program operations, service delivery, and program efficiencies.Review/attestation of licensing files as needed.Other duties as assigned.Staff Supervision & Training: Supervise and support, licensing supervisors and specialistsProvide ongoing training and development opportunities to ensure staff are knowledgeable about state and federal regulations, licensing requirements, and agency policies.Conduct regular performance evaluations and provide coaching for professional growth.Stakeholder Engagement:Act as one of the program’s points of contact for foster parents, licensing, and internal departments.Support foster parents and stakeholders by addressing licensing questions, compliance issues, and facilitating problem resolution.Qualifications:Bachelor’s degree in Social Work, Human Services, Public Administration, or a related field.Minimum 3 years of experience in child welfare, foster care, or licensing; at least 1–2 years in a supervisory or management role.Strong understanding of state foster care licensing standards, safety regulations, and documentation requirements.Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines.High attention to detail and comfort working in a compliance-driven environment.Proficient in Microsoft Office and electronic record-keeping systems.Valid driver's license and reliable transportation; ability to travel locally for home visits and inspections. Preferred:Experience working with foster care.Knowledge of trauma-informed practices and behavioral support models (not in a clinical role).Working Conditions:Standard office hours with flexibility for evening/weekend foster parent support.Local travel is required for home visits, licensing inspections, and agency meetings.On-call rotation, 3rd tier.Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.
