Community Association Management Professionals (CAMP) is looking for a friendly and efficient Front Desk Attendant to work part-time at the front desk of a luxury condominium in Annapolis, Maryland.
Schedule: Rotating shifts between two concierges. Team members alternate between morning and evening shifts as follows:
Saturdays & Sundays, 9:00 AM – 2:30 PM & 2:30 PM – 8:00 PM
Responsibilities include:
Telephone Management: Answer incoming phone calls promptly and courteously, screen and direct calls appropriately, take accurate messages, and provide general information.Access Control: Monitor and control access to the property and maintain visitor logs.Package Handling: Receive, log, and distribute incoming packages and deliveries to residents in an organized and timely manner. Notify residents of perishable package arrivals. (Must be physically capable of handling packages of reasonable weight.)Resident Assistance: Address questions, concerns, and requests in a professional and helpful manner. Escalate complex issues to management as needed.Forms: Provide residents with necessary forms, including architectural request forms and lounge reservation forms, and explain the submission process.Communication with Management: Communicate effectively and professionally with management regarding resident issues, security concerns, maintenance requests, and any other relevant information.Additional duties as assigned.We work as a team, in a fast-paced environment, a calm demeanor and organized work habits are essential for success.
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