POS Systems & Network Technician
We are seeking a dependable and technically skilled POS Systems & Network Technician to join our growing point-of-sale technology company.
This position is ideal for someone with strong hardware troubleshooting experience, advanced networking knowledge, low-voltage wiring skills, and excellent problem-solving abilities. The technician will install, configure, deploy, and support POS systems for restaurant and retail customers.
Responsibilities
Install, configure, and troubleshoot POS terminals, printers, cash drawers, payment devices, kitchen display systems, and related hardwareDiagnose and resolve hardware, software, network, and connectivity issuesInstall and troubleshoot routers, switches, wireless access points, Ethernet cabling, and network-connected devicesTerminate, test, label, and organize low-voltage network wiringPrepare, stage, configure, and test equipment before customer deploymentPerform onsite and remote technical supportLearn system settings and configuration requirements across multiple POS platformsAssist with new installations, upgrades, conversions, and equipment replacementsSupport Windows, Android, payment terminals, printers, and other connected devicesDocument service calls, equipment configurations, network settings, and issue resolutionsCommunicate clearly and professionally with customers and internal team membersWork independently to identify root causes and develop practical solutionsRequired Qualifications
Strong experience troubleshooting computers, POS equipment, networking equipment, or similar business technologyAdvanced knowledge of TCP/IP networking, DHCP, DNS, static IP addressing, routers, switches, and wireless networksExperience with Ethernet cabling, cable termination, low-voltage wiring, and cable testingStrong analytical and problem-solving skillsAbility to diagnose complex technical issues and work through them methodicallyComfortable learning and supporting multiple POS systemsFamiliarity with Windows and Android devicesStrong communication and customer-service skillsAbility to manage multiple service requests and prioritize urgent issuesValid driver’s license and reliable transportationAbility to lift and carry computer and POS equipmentAbility to work in restaurant, retail, and commercial environmentsPreferred Qualifications
Previous experience installing or supporting restaurant or retail POS systemsExperience with integrated payment terminals and credit card processing equipmentKnowledge of remote-support software and ticketing systemsExperience with surveillance cameras, access points, or other low-voltage systemsExperience documenting networks and technical configurationsIdeal Candidate
The ideal candidate is dependable, curious, organized, and comfortable working through challenging technical problems. We are looking for someone who can investigate an issue, determine the root cause, and explain the solution clearly.
This position requires a willingness to continuously learn as we support multiple POS systems, hardware configurations, payment devices, and customer environments.
Position Details
Full-time positionCombination of onsite and remote supportLocal travel to customer locations is requiredSome evening or weekend work may be required for scheduled installations or emergency supportCompensation is based on experience and technical abilityTo Apply
Please submit your resume and a brief description of your experience with hardware troubleshooting, networking, low-voltage wiring, and POS systems.
Company DescriptionGrowing B to B Technology Company. that provides tech to restaurants and retail stores that includes POS Systems, Payments, Loyalty, and affiliated tech with a high level of personal attention to our clients.Company DescriptionGrowing B to B Technology Company. that provides tech to restaurants and retail stores that includes POS Systems, Payments, Loyalty, and affiliated tech with a high level of personal attention to our clients. Read Less