Comfort Keepers provides in-home care that makes a difference in the lives of seniors and other adults. Since 2003 clients and their families have entrusted their care to us in local communities.
We are currently seeking a Client Care Coordinator to join our team! This position requires some background in working with seniors.
Client Care Coordinator
Position Summary
The Client Care Coordinator serves as the primary connection between clients, families, referral partners, and Comfort Keepers. This role is responsible for coordinating client care services, maintaining strong client relationships, ensuring satisfaction with care delivery, and supporting business growth through community outreach and referral development. The position plays a vital role in delivering a high-quality client experience while promoting the company’s mission of “elevating the human spirit.”
Compensation & Benefits
$24–$27 per hour, depending on experience
Bonus potential based on performance and business growth opportunities.
Retirement Plan with Employer Match
Paid vacation time
Paid sick time
Mileage reimbursement for approved business travel
Key Responsibilities
Serve as the first point of contact for prospective and current clients, assessing needs and coordinating appropriate care services.
Build and maintain strong relationships with clients, families, caregivers, referral sources, and community partners.
Conduct client assessments, reassessments, and quality assurance visits to ensure client satisfaction and continuity of care.
Coordinate communication between clients, caregivers, office staff, and clinical team members to support effective service delivery.
Assist with scheduling coordination to ensure caregiver qualifications and availability align with client needs.
Support business development efforts through networking, community events, and relationship-building with hospitals, case managers, and referral partners.
Document client information and maintain compliance with company policies and regulatory requirements.
Address client concerns promptly and professionally to ensure a platinum-level customer experience.
Participate in on-call rotation and perform additional administrative duties as assigned.
Qualifications
Excellent communication, customer service, and relationship-building skills.
Strong organizational and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience in healthcare, home care, customer service, or community relations preferred.
Proficiency with scheduling and documentation systems preferred.
Work Relationships
This position works closely with office staff, caregivers, clients and families, healthcare providers, hospitals, insurance companies, and community organizations to ensure exceptional care and service delivery.
Job Type: Full-time
Benefits:
Dental insuranceFlexible scheduleLife insurancePaid time offRetirement planVision insuranceWork Location: In person
Requirements:Comfort Keepers provides in-home care that makes a difference in the lives of seniors and other adults. Since 2003 clients and their families have entrusted their care to us in local communities.
We are currently seeking a Client Care Coordinator to join our team! This position requires some background in working with seniors.
Client Care Coordinator
Position Summary
The Client Care Coordinator serves as the primary connection between clients, families, referral partners, and Comfort Keepers. This role is responsible for coordinating client care services, maintaining strong client relationships, ensuring satisfaction with care delivery, and supporting business growth through community outreach and referral development. The position plays a vital role in delivering a high-quality client experience while promoting the company’s mission of “elevating the human spirit.”
Compensation & Benefits
$24–$27 per hour, depending on experience
Bonus potential based on performance and business growth opportunities.
Retirement Plan with Employer Match
Paid vacation time
Paid sick time
Mileage reimbursement for approved business travel
Key Responsibilities
Serve as the first point of contact for prospective and current clients, assessing needs and coordinating appropriate care services.
Build and maintain strong relationships with clients, families, caregivers, referral sources, and community partners.
Conduct client assessments, reassessments, and quality assurance visits to ensure client satisfaction and continuity of care.
Coordinate communication between clients, caregivers, office staff, and clinical team members to support effective service delivery.
Assist with scheduling coordination to ensure caregiver qualifications and availability align with client needs.
Support business development efforts through networking, community events, and relationship-building with hospitals, case managers, and referral partners.
Document client information and maintain compliance with company policies and regulatory requirements.
Address client concerns promptly and professionally to ensure a platinum-level customer experience.
Participate in on-call rotation and perform additional administrative duties as assigned.
Qualifications
Excellent communication, customer service, and relationship-building skills.
Strong organizational and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience in healthcare, home care, customer service, or community relations preferred.
Proficiency with scheduling and documentation systems preferred.
Work Relationships
This position works closely with office staff, caregivers, clients and families, healthcare providers, hospitals, insurance companies, and community organizations to ensure exceptional care and service delivery.
Job Type: Full-time
Benefits:
Dental insuranceFlexible scheduleLife insurancePaid time offRetirement planVision insuranceWork Location: In person
Requirements:Part Time and Full Time CNA Home Health Aide Caregiver to join our team! You will be working 20-40 hrs per week. You will work alongside fellow caregivers to provide high quality patient care.
Responsibilities:
Provide patient care under direction of nursing staffAdminister prescribed medications to patientsSterilize and prepare medical tools and equipmentAssist in the transport of patientsProvide companionship and basic care to patientsMaintain a clean and healthy environmentQualifications:
Previous experience in nursing, patient care, or other related fieldsAbility to build rapport with patientsCompassionate and caring demeanorFamiliarity with medical terminologyAbility to work well in teamsCompany DescriptionNations Number 1 In-Home Senior Care Company. Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance. Our work allows seniors and disabled individuals to live independently and as comfortably as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible.Company DescriptionNations Number 1 In-Home Senior Care Company. Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance. Our work allows seniors and disabled individuals to live independently and as comfortably as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible. Read LessEmployer: CK Mid-Cities Inc. (a licensed home care agency) DBA Comfort Keepers
Position Title: Community Liaison/Territory Manager (i.e. External Business Development or Marketing Representative)
Reports to: General Manager (with overall direction from the owner and sales coach/trainer)
Classification: Salaried
(will have typical 90 days as a probationary period, when we will revisit progress & initial results)
Base: Per offer letter.
Variable Compensation: 1.75% commission on collected revenues from referrals
Expected Hours: 35hrs. + per week, mostly out in the field (Note: this is not a set “9-5p” role)
Office Location(s): 3; Hurst/Euless/Bedford, TX (covering territories #919, 108) and Southlake/Trophy Club, TX (covering territory #1123, 654), 1-2 stop-in’s per week, adding Grapevine in Q4
Territories: 4; multiple zip codes in Northwest and Northwest Tarrant County/”Mid-Cities” (as noted above)
Role Type: Administrative/Office or Clerical, but in an ‘outside’ Sales & Marketing capacity
Job Summary: Comfort Keepers Home Care is seeking an energetic, relationship-driven Community Liaison/Business Development Representative. Responsible for business development in N. Texas, specifically multiple northern franchised territories, the role involves networking, building referral relationships, expanding Comfort Keepers’ presence & brand both north/northwest of Ft. Worth (a rapidly growing city of 1 million) and within the “Mid-Cities”, generating referrals, which create leads and prospect/intake calls, ultimately landing assessments and new clients and thus increasing our census and billable hours. Will be substantial focus on finding new referral sources for private pay home care, building a larger base of relationships and recurring cases. If you're passionate about serving others, enjoy building meaningful relationships, and thrive in a results-oriented environment, we'd love to have you join our team!
Company Background: Comfort Keepers Home Care is a provider of uplifting in-home care services. We are a trusted partner for families across the DFW Metroplex dedicated to helping seniors, veterans and disabled adults live safely, independently, and with dignity in the comfort of their own homes. We strive to “Elevate the Human Spirit” in help those older individuals live at the highest quality of life that is achievable. Our agency is driven by a shared commitment to six core values: positive, caring, honest, responsive, collaborative and professional. CK Mid-Cities, Inc. is a wholly-owned subsidiary of Human Spirit Holdings, Inc., which owns 3 separate, licensed agencies. CK Mid-Cities Inc. is a licensed personal assistance services (PAS) per TXHHS and credentialed with the Veterans Administration (VA) and part of its Community Care Network; it holds a contract with Tri-West. The business was founded almost 25 years ago in Euless, acquired 2.5 yrs. ago by the current owner and is being rebuilt and re-organized for growth. It will have tripled in sales in ’26 from ’23, but is still capable of more given the stellar demographics in its 4 territories and the growth of the DFW MSA overall. Comfort Keepers is part of a large, national franchise network, but locally owned and operated.
Position Summary:
The Community Liaison/BD Rep is responsible for creating new business opportunities for the agency, ensuring achievement of the business’ revenue objectives for territory #1123 (Roanoke/Southlake/Trophy Club), #654 (Colleyville/Keller), #108 (Hurst/Euless/Bedford), #919 (incl. Haltom City/NRH). The business’ goal is to grow 10-25% per annum across all four of those northern ‘regions.’ Proudly serving Northeast and Northwest Tarrant County and Denton County, we partner with families, healthcare professionals, and community organizations to deliver compassionate, uplifting care that enhances quality of life through our unique Interactive CaregivingTM approach.
The Community Liaison will network, educate, inform, generate awareness & interest, create partnerships, build referral sources, AND SELL through a variety of regular or routine (weekly/monthly) activities: networking with personnel in other home-based healthcare businesses - hospice, home health and private duty nursing (PDN) agencies; meeting with physicians and clinics; joining the owner in meetings with non-profit groups such as the TAGS, AARP, Alzheimer’s Assoc., American Heart Assoc.; relationship building with key area facilities focused on seniors (independent living, assisted living, memory care); interaction with others in the community that cater to the elderly (insurance brokers, placement agents, attorneys, financial advisors); work will involve cold calling, email marketing and social media usage; attending conferences, fairs, seminars & local events to maintain & build new relationships, extend our brand.
Visits will be required in both medical (hospitals, rehabs, dr. offices, primary care centers), and non-medical environments (churches, senior centers, retirement communities, YMCA, veteran’s groups, even country clubs in residential neighborhoods). Person will be responsible for reporting their activities, progress, results (# referrals, prospects, new contacts, starts, new clients), pipeline to supervisor on a weekly basis; person will have 2-4 internal meetings per month - that discussion will cover successes, challenges, and opportunities, review of schedule/calendar, results; and
BD Rep will develop an ‘annual plan’ (each fall with the owner and GM), revisiting that plan quarterly.
Co-marketing should be limited to 10-20% of your efforts. Will be a monthly budget after 90-day evaluation. Educational events, in-service activities and small gatherings would be expected regularly.
Specific Duties:
Achieve revenue objectives for the assigned territories (1123, 654, 108) with the primary goal of bringing in new business, developing new relationships (referral sources) to increase our “census” (# active clients at month end and served over the month), overall number of billable hours, annual revenues and market share in Tarrant and Denton counties via in-person meetings, lunches, seminars, local events, gatherings in the community. Target A accounts include, but are not limited to: family/internal medicine/primary care, geriatric & neurological physicians; nurses, social workers, and other personnel at home health, private duty, hospice agencies; directors at independent & assisted living facilities; discharge planners & case managers at nursing homes & rehab centers, adult day care centers, etc.Target B accounts include attorneys, guardians, brokers, bankers, advisors, funeral homes, etc.C will be at your discretion.Targets will be ranked based on number of historic & potential referrals/clientsRankings (1,2,3) will drive frequency of contact, type of contact and spending.Performs all phases of sales & BD activities for assigned territories (1123, 654, 108), including qualifying, prospecting, follow up with referrals and prospects, analysis of client needs, presentations of services, potentially attending in-home assessments, re-assessments/POC visits with existing customer accounts when there are changes in condition, and follow-up as necessary. Distribute collateral materials and CK-approved content monthly via email, social mediaVisit with all new clients within 60 days and assist operations with customer service / QA matters as neededWorks closely with CCCs on communication back to physician and HHA, i.e. “care coordination”.Plan and execute various events, campaigns to broaden our reach, grow our brand, e.g. National Day of Joy, Feed Seniors Now, Walk to End Alzheimer’s, Veteran’s Day, Parkinson’s Foundation.Establishes an annual plan and actively uses it as a working tool, which is revisited quarterlyUse checklists and tools for tracking activity / meetingsUse log for mileage & expensesTracks all referrers, activities & notes (FTF contact) in a CRM system - Welcome Home - and within Wellsky (operations/scheduling/care coordination software). Ensures data is reliable usable, understandable and thus results measurable.Participates in all scheduled quarterly staff meetings.Participated in ongoing professional development and sales training.
Special Projects:
- CRM implementation
- Ongoing market research
- Email list & distribution of “News You Can Use” to referrers (with Angel Mitchel)
Routine / Goals:
Plan week, set appointmentsConducts at least 30-35 in-person (or Zoom) visits per week (5-8 accounts per business day).Q3 2026 should involve lots of introductory meetingsNurture 20-25 key referral sources monthlyThree “lunch and learns” with key accounts per monthOne educational in-service/community Q&A session per monthFour networking or after-hours events per month (e.g. Linked Network)Two tagged social media posts per weekSend notes, emails and texts with updates and thank – you’sOrganize and participate in monthly community events around holidays and industry events such as Mother’s Day, Thanksgiving, Veteran’s Day, Nurses Week, Social Workers Week, Brain Health month, etc.Build base of NEW referral sources and contacts in the senior community (add 3-5 per month initially)GENERATE 8-10 referrals per month!
Note: This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable, office-related duties as assigned given size of the business.
Knowledge, Skills, Abilities:
High energy level. Effort. Preparation.Excellent interpersonal skills.Strong relationship builder.Exceptional customer service skills.High integrity and able to maintain high level of confidentiality.Knowledge of home care and where/how it fits within broader healthcare industry, local market (senior services, facilities, even competition)Effective written communication (will be heavy use of email/text).Effective time management skills.Good organizational skills.Basic computer skills in a Microsoft Outlook / Teams environment.
Key Success Factors:
Maintain positive, upbeat, professional, business image. Presentable.Knowledge of our services, scheduling, operations, and billing... our differentiation (uplifting care). Ability to effectively influence others and ask for the business!Ability to listen actively, consult and connect with clients & families, and/or their doctors, advisors.Ability to clearly communicate information and ideas in-person / verbally or in writing.Sustained effort and focus on results. Persistent.
Company DescriptionThe Comfort Keepers story began in 1998 when Kristina Butler, a registered nurse working in home health care in Dayton, Ohio discovered firsthand the need for someone to assist her patients with their non-medical needs. As a nurse, she was only allowed to tend to their medical, or skilled care, needs. Kristina brainstormed with her family to find a phrase that captured the emotion and sentiment of their future business. Kristina's daughter suggested “Comfort Keepers” based on the company's goal: to keep clients comfortably at home as an alternative to expensive nursing homes and senior facilities. And Comfort Keepers was born! Since 1998, the company has flourished from a dream to 700+ locations worldwide. Today, Comfort Keepers is the solution for uplifting in-home care services to thousands of seniors every day. Comfort Keepers is available in 13 countries through independently owned and operated locations that make a difference in the lives of seniors and other adults in their community.Company DescriptionThe Comfort Keepers story began in 1998 when Kristina Butler, a registered nurse working in home health care in Dayton, Ohio discovered firsthand the need for someone to assist her patients with their non-medical needs. As a nurse, she was only allowed to tend to their medical, or skilled care, needs. Kristina brainstormed with her family to find a phrase that captured the emotion and sentiment of their future business. Kristina's daughter suggested “Comfort Keepers” based on the company's goal: to keep clients comfortably at home as an alternative to expensive nursing homes and senior facilities. And Comfort Keepers was born! Since 1998, the company has flourished from a dream to 700+ locations worldwide. Today, Comfort Keepers is the solution for uplifting in-home care services to thousands of seniors every day. Comfort Keepers is available in 13 countries through independently owned and operated locations that make a difference in the lives of seniors and other adults in their community. Read Less
Do you want a rewarding career helping others while receiving competitive pay, flexible work shifts and a generous benefits package? We’ve got the job for you!
Comfort Keepers is looking for a caregiver to join our team. At Comfort Keepers, we provide uplifting in-home care for seniors and other adults who require a helping hand, a supportive companion, and day-to-day assistance in their homes. As a caregiver, you will have the opportunity to deliver one-on-one care that enhances quality of life and brings hope and joy to clients and their families.
Caregiver Job Benefits:
Competitive payFlexible schedule to fit your lifestyleWork near your homeOngoing paid trainingSupportive and Rewarding Work EnvironmentGrowing Company with opportunity for developmentCaregiver Responsibilities:
Provides friendly companionship and assistance with daily activities including dressing guidance, grooming, meal preparation, medication reminders, running errands, laundry and light housekeepingPersonal Care including bathing, dressing, mobility, incontinence care, feeding and other servicesProvides transportation to doctor’s appointments, beauty shops, etc.Caregiver Requirements:
Companionship and/or Personal Care experienceA passion for the job and genuine desire to help othersAccess to reliable transportation with a willingness to travel within the surrounding cities/countiesUp-to-date car insurance in your name, registration and valid Florida Driver’s LicenseAbility to pass background checks and work related referencesMust pass drug testingApply Today!
Comfort Keepers is strongly considering candidates with previous experience as a Caregiver, CNA, Home Health Aide, Personal Care Aide/Assistant, or similar positions.
An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Read Less JOB SUMMARY
All Hours are available part time and full time - for non-medical, in-home support services which provide for the comfort, safety, and general supervision of clients. Provides companionship to those individuals requiring socialization and/or minimum guidance to assure a safe, protected, clean, and orderly environment. Duties include medication reminders, errands, laundry, meal prep., light housekeeping, companionship.
SALARY- Hourly rate $19.00 to $22.00 + Depening on Availabilty
$$$$ SIGNING BONUS AFTER 3 MONTHS OF BEING PART OF THE TEAM!!!!! $$$$
BENEFITS - Dental Insurance, Health Insurance, Vision, Paid Time Off, Mileage Reimbursement, Travel Time, Paid Orientation & Training, "Surprise Perks" & Bonuses
QUALIFICATIONS
High school diploma or GED preferred. Must demonstrate satisfactory completion of any stated mandated training. CNA's, HHA's, PCA's are encouraged to apply, although certification is not required.
Must satisfactorily complete Comfort Keepers training and orientation program. Must accept responsibility for learning and adhering to Comfort Keepers policies and procedures, be able to function in the home setting with minimal direct supervision and maintain satisfactory relationships with administrative staff, clients, and family members. Must be genuinely concerned about helping people and have high standards of honesty and integrity.
Applicants must be able to provide a valid license, proof of auto insurance.
ESSENTIAL FUNCTIONS
Performs duties as assigned on the plan of care.Assists caregivers on the case as needed to support plan of careWorks with family and administrative staff regarding plan of careAssists with updating plan of care and supporting caregiversProvides for a clean, safe, and healthy environment for clients and family members.Provides light housekeeping tasks including laundering of client’s garments and linens and changing the bed.Assists in meeting nutritional needs by providing meal planning, meal preparation, grocery shopping, dishes, and kitchen clean-up.Observes and reports any changes in the client’s mental, physical, or emotional condition or home situation to immediate supervisor in a timely manner.Establishes and maintains effective communication and a professional relationship with clients, family members, and co-workers.Participates in in-service and continuing education programs, staff meetings, and client conferences as requested by immediate supervisor.Completed required documentation of services delivered and submits to office in a timely manner according to policy.Maintains confidentiality regarding client information.Other reasonable related duties as assigned.KNOWLEDGE, SKILLS, & ABILITIES
Must be able to follow verbal and written instructions and document services provided.Ability to speak clearly so others can understand.Excellent interpersonal abilities by being able to give full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Evidence of the practice of a high level of confidentiality.Actively looks for ways to help others.Strong organizational skills and adjusting actions in relations to others.Must be able to stay on extra shift when working on continuous 24/7 care caseWORK ENVIRONMENT
Client home setting and automobile. Contact with blood or other body fluids may pose a risk for exposure to blood borne pathogens and infectious diseases.
POSITION PHYSICAL DEMANDS
The work requires moderate physical exertion on a regular and recurring basis, such as driving, and light housekeeping. Regularly required to stand, sit, walk, talk, hear, see, reach, kneel, and crouch. Lifting only up to 25 pounds is permitted and may be required.
Company DescriptionProvide care to seniors in their homes.Company DescriptionProvide care to seniors in their homes. Read Less
