Hospitality Assistant Manager
A Hotel Assistant Manager is responsible for supporting the General Manager with the daily operations and services. A Hotel assistant manager plays a very important role in the functioning of a hotel. In addition to managing the duties of hotel manager in his absence, the assistant manager is responsible for a lot of aspects like accommodation.
Duties and Responsibilities
Hotel assistant manager takes on the comprehensive management and monitoring duties of all the departments of the hotel.Supervising the daily activities of all departmentsMonitoring the budget of daily operationsMaking decisions, along with the manager, regarding various operations of hotelPerforming duties of general manager in his absenceEnsuring that the hotel is well stocked and not short of anythingPlaying a very important part in recruiting new staff and their trainingEnsuring that the customers are happy with services of the hotelEvaluating performance of staff and servicesMaking regular reports to the general manager of the hotel regarding operations, budgets and performance of the hotelAssist in all departments as neededPerform other work related duties as requested by General ManagerSkills and Specifications
Excellent management skillsA keen eye for detailExcellent time management abilitiesAbility to work precisely and accuratelyExcellent multitasking abilityExcellent communication skillsExcellent analytical and observation skillsA sound knowledge about operations of the hotel industry and financial mattersGood leadership abilitiesExcellent troubleshooting, problem solving and decision making skillsExcellent customer service ethicsAbility to work long and flexible hoursIncludes Weekends, Holidays, available to cover all shifts as neededRequirements
Background in Customer ServiceManagement Experience preferredFlexible ScheduleOn call 24/7 to all employeesWeekends and Holidays requiredMay need to cover any and all shiftsCash Handling and Credit Card Handling ExperienceSales Experience preferredWillingly assist in all departments as neededJob Type: Full-time
Benefits:
Employee discountPaid training
Shift:
8 hour shiftDay shiftEvening shiftNight shift
Experience:
Customer Service: 1 year (Preferred)Manager: 1 year (Preferred)
License/Certification:
Driver's License (Preferred)
Shift availability:
Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred) Read Less
Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to
Customer ServiceSalesChecking guests in/outPromoting company programsMaintaining guest recordsRunning nightly reportsCash handlingHandling customer issues in professional mannerMay be asked to perform duties of other departments if necessary such as laundry.Required to wear a uniformRequires multitaskingAny other task deemed necessary by ManagementShifts will be: 7am-3pm, 3pm-11pm
Holidays and weekends are required.
Customer Service experience preferred but not required.
Send resume or apply in person at the Comfort Inn Marion, 256 James Way Marion, Ohio.
Please no phone calls and serious inquiries only.
Job Types: Full-time, Part-time
Benefits:
Application Question(s):
Education:
Experience:
Shift availability:
Work Location: In person
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