SVP OF PROPERTY MANAGEMENT & MAINTENANCE
Department: Property Management & Maintenance
Reports To: Chief Executive Officer
FLSA Status: Exempt
Employment Type: Full-Time Executive Leadership Position
Salary Range
Minimum
Midpoint
Maximum
$92,300
$133,800
$175,400
Hiring Range
$92,300 – $133,800
Eligible employees enjoy a comprehensive benefits package including:
✅ Health Insurance
✅ Dental Insurance
✅ Vision Insurance
✅ Prescription Coverage & Wellness Benefits
✅ Term Life Insurance
✅ Long-Term Disability Insurance
✅ Flexible Spending Accounts (Health & Childcare)
✅ South Carolina State Retirement System
✅ SC Deferred Compensation (401(k) & 457 Plans)
✅ Annual Leave Accrual
✅ Sick Leave Accrual
✅ 13 Paid Holidays
✅ FREE Gym Membership
✅ Alternative Work Schedules (including 4-Day Workweek, where applicable)
✅ Employee Assistance Program
✅ Apprenticeship Opportunities (where applicable)
POSITION SUMMARY
The Senior Vice President of Property Management and Maintenance serves as the executive leader responsible for the strategic oversight, operational performance, regulatory compliance, physical condition, and financial management of Columbia Housing's property management and maintenance operations.
This position provides executive direction for all public housing, affordable housing, RAD, mixed-finance, Project-Based Voucher, and other agency-owned or managed housing assets. The successful candidate will ensure properties are operated safely, efficiently, and in compliance with all applicable federal, state, and local regulations while supporting Columbia Housing's mission and strategic goals.
ESSENTIAL DUTIES & RESPONSIBILITIES
Executive Leadership & Strategic Oversight
Provide executive leadership for all property management and maintenance operations. Develop operational goals, policies, performance standards, and asset management strategies. Advise executive leadership regarding operational risks, compliance issues, staffing needs, and organizational improvements. Lead strategic initiatives focused on occupancy, modernization, resident satisfaction, and operational efficiency. Direct and supervise Regional Property Managers and the Superintendent of Maintenance.Property Management Operations
Oversee leasing, occupancy management, rent collection, recertifications, resident relations, and lease enforcement. Monitor occupancy rates, delinquency trends, vacancy turnaround times, and operational performance. Ensure properties remain safe, secure, attractive, and compliant.Maintenance & Asset Management
Direct agency-wide maintenance operations. Oversee preventive maintenance programs, work order systems, emergency response, and unit turnover. Ensure compliance with NSPIRE, REAC, and applicable building and safety standards. Coordinate maintenance efforts with capital improvement and modernization projects.Compliance & Regulatory Administration
Ensure compliance with HUD regulations, Fair Housing requirements, NSPIRE standards, procurement regulations, and agency policies. Prepare for audits, inspections, reviews, and regulatory assessments. Monitor corrective action plans and operational compliance initiatives.Financial & Budget Administration
Participate in the development and oversight of departmental budgets. Monitor operational expenditures, maintenance costs, contracts, and asset performance. Identify operational efficiencies and cost-saving opportunities.Capital Projects & Vendor Management
Support modernization, redevelopment, rehabilitation, and capital improvement projects. Manage contractor and vendor performance. Assist with RAD conversions and redevelopment initiatives.Personnel Leadership
Supervise leadership staff and establish accountability standards. Evaluate performance, develop staff, and recommend personnel actions. Foster a culture of professionalism, customer service, safety, and operational excellence.Fleet Operations
Oversee vehicle assignments, maintenance schedules, registrations, inspections, and fleet compliance.Executive Reporting
Prepare operational reports, presentations, and performance analyses. Attend Board meetings and provide recommendations to executive leadership.REQUIRED KNOWLEDGE, SKILLS & ABILITIES
The ideal candidate will possess:
Extensive knowledge of HUD public housing, RAD, PBV, affordable housing, and property management programs. Strong knowledge of maintenance operations, asset preservation, and building systems. Knowledge of NSPIRE, REAC, PHAS, procurement regulations, Fair Housing, and local code requirements. Strong leadership, strategic planning, and organizational management skills. Excellent financial management and budget administration abilities. Strong analytical, communication, negotiation, and conflict resolution skills. Proficiency with property management software, maintenance systems, Microsoft Office, and reporting tools. Ability to lead organizational change and manage large-scale housing operations.EDUCATION & EXPERIENCE
Required
Bachelor's Degree in Business Administration, Public Administration, or a related field. Minimum of five (5) years of experience managing housing developments. Minimum of two (2) years of supervisory experience. Equivalent combinations of education and experience may be considered. Valid South Carolina Driver's License with an acceptable driving record.Preferred
Experience with Public Housing, RAD, LIHTC, PBV, or other HUD-assisted housing programs. Public Housing Manager (PHM), Certified Apartment Manager (CAM), Certified Property Manager (CPM), Housing Credit Certified Professional (HCCP), Asset Management Certification, or similar credentials. Ability to obtain Public Housing Manager or Asset Management Certification if not currently certified.BEHAVIORAL COMPETENCIES
Successful candidates will demonstrate:
Leadership Job Knowledge Commitment to Results Customer Service Excellence Effective Communication Initiative Responsiveness & Accountability Teamwork and CollaborationPHYSICAL REQUIREMENTS
Ability to travel regularly between Columbia Housing properties and offices. Ability to inspect residential units, buildings, maintenance operations, and construction activities. Ability to sit, stand, walk, climb stairs, bend, and operate office equipment. Ability to occasionally lift up to 25 pounds.WORK ENVIRONMENT
This position operates in a combination of office, residential property, and field environments and may require evening, weekend, or emergency response availability. The position frequently interacts with residents, contractors, vendors, government officials, and community stakeholders.
Columbia Housing is an Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, political affiliation, marital status or veteran status.
Reports To: Affordable Housing Operations Manager
Salary: $18.00 - $26.00 hourly ($37,440 - $54,080 annually)
Position Range: D
Position Overview:
This position is responsible for responding to affordable housing assistance inquiries, providing community outreach for CHA affordable housing programs, reviewing low-income housing assistance applications, and determining eligibility through established screening procedures; maintaining waiting lists; and coordinating monthly applicant orientation meetings. This position requires ability to learn federal regulations relating to admission to the public housing program.
Key Responsibilities:
• Respond to inquiries regarding CHA's housing programs
• Conduct outreach for housing programs administered by CHA including information on unit availability, the application process, and eligibility guidelines.
• Represent CHA at the Project Homeless Connect effort.
• Create materials to promote CHA's housing programs as appropriate.
• Coordinate orientation to CHA housing programs.
• Review applications and determine the eligibility of applicants under CHA's Administrative Plan including the initial determination of family composition, income eligibility, and the qualification for any preferences.
• Perform landlord reference checks, criminal background reviews, and income verification for CHA housing programs.
• Request and retrieve criminal history checks from local and state law enforcement agencies.
• Monitor arrest reports and safety reports for information on applicants.
• Monitor vacancies
• Process requests to add to lease and transfer requests as needed.
• Maintain the applicant waiting list and intake status report for affordable housing and Housing Choice Voucher in accordance with federal regulations and the CHA ACOP and Administrative Plan.
• Responsible for the preparation of orientation packets for all housing program applicants
Required Knowledge, Skills & Abilities:
• Significant knowledge of, or ability to learn, federal regulations relating to admissions for CHA housing programs.
• Must be able to obtain Housing Specialist or Occupancy Specialist certification within one year of hiring.
• Ability to exercise considerable judgment, tact, and confidentiality in working with applicants and the public.
• Ability to manage multiple projects in a timely and effective manner.
• Ability to establish and maintain effective working relationships with superiors, associates, administrators, and the public, as well as the ability to work with a diverse population that includes individuals, families, the elderly, limited English proficiency persons, and persons with disabilities.
Education and Experience:
• High school diploma or its equivalent.
• Bachelor's degree in social service, business or public administration or a related field is preferred.
• Minimum of two years' experience and/or training in public administration, business or general or property management preferred.
• Experience with computers and software systems.
For full job description please visit https://columbiaha.com/job-bid-opportunities
Read LessPosition: Housing Choice Voucher Specialist
Reports To: Director of Housing Choice Voucher Operations
Salary: $20.00 - $28.00 hourly ($41,600 - $58,240 annually)
Position Range: E
Position Summary: This is a position responsible for providing assistance in obtaining
affordable housing for low-income families through a tenant based rental assistance program
utilizing Housing Choice vouchers. Responsible to provide direct contact with HCV participants
and Landlords in the provision of information and the assurance that the responsibilities outlined
in the Federal regulations and local administrative plan are met by all parties. Major work
activities include (1) interviewing applicants and tenants participating in the HCV Program (2)
participating in the operations of CHA's rental assistance programs including leasing and tenant
services; and (3) performing quality work to achieve high performance designation for the
Housing Choice Voucher Program.
This position provides assistance in obtaining affordable housing for
low-income families through a tenant based rental assistance program utilizing vouchers. It
involves direct contact with HCV participants and landlords in the provision of information and
the assurance that responsibilities outlined in the federal regulations and local administrative
plan are met by all parties.
For full job description: HCV-Specialist
Read Less