Front Desk Agent | The Lark (FT) Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can't wait to return. Let's start off with the most important part - what's in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay: $22.00 Get Paid Daily (Make any day payday) Paid Time off issues room keys and familiarizes guests with the services and areas of the property. Manages guest issues effectively, keeping in mind both the guest's needs and business objectives. Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members. Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest. What You Bring Previous hospitality or customer service experience preferred. Previous experience in cash handling
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