A fast-growing kitchen, bath, and interior design company is looking for a talented Design Center Coordinator to join our team immediately. This is an exciting opportunity for someone who is passionate about design, enjoys working directly with clients, and wants to grow with a dynamic and expanding company.
We are seeking an executive-minded design professional to captain our department—someone who pairs a sharp eye for beautiful, functional spaces with the leadership skill to mentor a team and deliver an unforgettable homebuyer experience.
Part time opportunity is also available.
Key Responsibilities
Department Leadership: Take full accountability for the Design Center’s daily operations, processes, and performance metrics.
Team Mentorship: Lead, coach, and inspire our team of designers. Set clear expectations, provide ongoing training, and foster a collaborative, high-energy environment.
The Ultimate Customer Experience: Define and execute a world-class customer service standard. Ensure every homebuyer receives personalized, attentive, and stress-free guidance through their selection process.
Reputation Management: Actively monitor customer satisfaction. Your success will be directly tied to the "excellent" reviews and high Net Promoter Scores (NPS) our homebuyers leave for our growing company.
Cross-Functional Collaboration: Serve as the bridge between the design team, sales, and construction to ensure selections are accurate, uploaded on time, and seamlessly executed in the field.
Trend & Inventory Management: Keep the Design Center ahead of market trends, managing vendor relationships to ensure our offerings are both current and profitable.
What We Are Looking For
The Leader: Minimum of 3 years of experience managing a team, preferably within a homebuilding design center, luxury retail, or high-end interior design firm.
The Customer Champion: A proven track record of elevating customer service standards. You genuinely care about the client journey and know how to turn a standard appointment into a memorable experience.
The Strategist: A problem-solver who can handle high-pressure situations with grace, resolve client concerns effortlessly, and optimize department workflows.
The Communicator: Exceptional interpersonal skills—you can connect equally well with an anxious first-time homebuyer, a seasoned subcontractor, and executive leadership.
Personal skills
Passionate about design and client experienceSelf-motivated and proactiveProfessional and dependableExcited to grow with our companyReady to make an impact immediatelyJob Summary
Meet with clients during design sessions and help bring their vision to lifeDesign kitchens, bathrooms, and custom cabinetry layouts using 2020 Design softwareAssist clients with materials, cabinets, countertops, and finish selectionsProvide knowledgeable guidance regarding construction, layouts, and functionalityCollaborate with our team to support the continued growth of the design centerMaintain organized project files, selections, and client communicationsDeliver excellent customer service from concept through completionCreate presentations based on customer selectionsCreate construction documents and installation packagesMeet with builders, project managers, vendors and installersTake onsite measurements when neededPlace cabinet ordersQualifications
Experience with 2020 Cabinet Design Software Bilingual English - SpanishStrong construction knowledgeStrong kitchen and bath design experienceStrong understanding of interior design concepts including color theory and space planning along with a great eye for detail and aestheticsUnderstanding of new construction and remodeling processesSales-oriented mindset with enthusiasm for helping clientsOrganized, responsible, proactive, and punctualStrong communication and problem-solving skillsExcellent communication skills to effectively present ideas to clients and collaborate with team members.Ability to think quickly and adapt in a fast-paced environmentPositive attitude and team-player mentalityProven experience in kitchen and bath design with strong skills in drafting, CAD (including AutoCAD), SketchUp, Revit, Rhino 3D, Adobe Photoshop, and Adobe Creative Suite.Knowledge of lighting, flooring, countertops, millwork sales and designFamiliarity with Bluebeam for take offs, prices and estimatesExperience negotiating contracts and working within budgets while delivering exceptional customer service.Ability to manage multiple projects simultaneously with excellent project management skillsImmediate hiring — looking to fill this position within the next two weeks.
If you are passionate about kitchen and bath design and want to be part of a growing team, we would love to hear from you!
Please send your resume, portfolio, and any relevant experience with 2020 Design software.
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