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Coloplast Corp
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  • Inside Sales Representative (Hybrid) Location: New Berlin, US Job Fami... Read More
    Inside Sales Representative (Hybrid) Location: New Berlin, US Job Family: Consumer Country/Region: United States Inside Sales (Customer Support) Representative | Atos Medical | New Berlin, WI Join us and give people a voice! About Atos Medical Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That's why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users. The Inside Sales (Customer Support) Representative is responsible for building and nurturing relationships with laryngectomy patients within a designated territory. This role involves direct engagement with patients to provide product information, support, and education, ultimately guiding them to make informed purchasing decisions. The Inside Sales Representative will act as a trusted advisor, offering compassionate, patient-centered service while meeting sales objectives. This role also requires managing the territory to optimize outreach efforts, maintaining up-to-date patient records, and collaborating with cross-functional teams to ensure an exceptional customer experience. Success in this position requires empathy, strong communication skills, and a commitment to supporting the unique needs of the laryngectomy community. Main job responsibilities: Develop and manage sales leads through the sales cycle Develop and implement Direct to Consumer (DTC) Marketing plans Work with Territory Sales Managers to plan and organize patient meetings and courses Complete customer outreach and contact potential new customers referred by outside leads, doctors' orders, insurance info, web shop inquiries, etc. Proactively contact all customers that have not placed an order in the last month to sell customer new products Contact customers with up-selling, cross selling and consultative selling opportunities Contact new customers after first order Work with outside sales reps on DTC activities Increase HME sales through customer follow-up Follow-up on all sample distributions to patients Solicit new customers through direct leads and cold calls Respond to every voicemail, email, or internal customer within four hours Act as a backup to team members when they are out of the office Process existing customer sales orders according to department instructions and quality procedures Maintain departmental standards for one-call resolutions and minimal calls to voicemail Basic Qualifications: 2 + years of experience of sales experience. HS Diploma or GED Preferred Qualifications: Bachelor Degree Inside Sales experience strongly preferred. Experience in Healthcare or medical device industry preferred but not required Competencies: Ability to recognize prospects, present products, and close sales. Excellent customer service skills and a professional attitude. Strong communication skills/phone etiquette. Ability to work in a team environment a must. Ability to manage multiple tasks, prioritize them and pay attention to detail. Demonstrated PC and keyboarding skills along with experience in Microsoft Office. We offer: You will be part of an ambitious work environment in which teams work together to continuously grow and develop the business. You will have great opportunities to learn and develop, and you will be offered a competitive salary package and benefits. Additional benefits for Inside Sales (Customer Support) Representative: Competitive Pay Health Care Plan (Medical, Dental Read Less
  • Territory Manager (Continence Care) - Nashville  

    - Davidson County
    Territory Manager (Continence Care) - Nashville Location: Nashville, T... Read More
    Territory Manager (Continence Care) - Nashville Location: Nashville, TN, US Job Family: Sales Country/Region: United States The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth. The Territory Manager will target key customers by selling and servicing Coloplast's portfolio of Continence Care products. Major Areas of Accountability: Business Acumen: Effectively engage all targeted accounts as well as develop and execute a clear and logical plan to achieve overall territory sales objectives Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory For all targeted accounts, understands customer's environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast Ensures timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments Understands Financial Business Models and conducts cost/benefit analysis Selling Skills: Demonstrates consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact Plans daily call routine to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. Utilize all available tools to maximize sales growth including, but not limited to GPO and IDN contracts, marketing directives, sales reports and educational materials Knowledgeable of competitive activity and sales volume in each targeted account Relationship Building: Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies Develop and maintain long-term relationships that lead to increasing use of products within target accounts Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization Clinical Knowledge and Self Development: Clear understanding of clinical and technical product knowledge Strong understanding of competitive activity and products as well as knowing current market trends and industry information As required, attends industry related meetings/events for business development opportunities i.e. UOA meetings, trade shows, WOCN meetings Administrative: Organize and manage information utilizing CRM tool as directed Maintains current records and administrative duties, including sales reporting and expense management Essential Qualifications: Bachelor's degree is highly preferred with 3+ years of med tech sales experience, OR 2-year associate degree with 5+ years of med tech sales experience, OR 7+ years of med tech sales experience Willingness and ability to travel, including overnight -- 25% - 50% Must possess a valid driver's license as driving will be required for this position Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies Required Knowledge, Skills and Abilities: Strong Interpersonal and relationship building skills High attention for detail and follow through Exceptional listening skills Proficient in Microsoft Office applications including Word, Excel and PowerPoint Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities Personifies Coloplast Mission and Values At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Read Less
  • Territory Manager (Continence Care) - Albuquerque, NM Location: Albuqu... Read More
    Territory Manager (Continence Care) - Albuquerque, NM Location: Albuquerque, NM, US Job Family: Sales Country/Region: United States The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth. The Territory Manager will target key customers by selling and servicing Coloplast's portfolio of Continence Care products. Candidates also residing in El Paso, Texas will be considered. Major Areas of Accountability: Business Acumen: Effectively engage all targeted accounts as well as develop and execute a clear and logical plan to achieve overall territory sales objectives. Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory. For all targeted accounts, understands customer's environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast. Ensures timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments. Understands Financial Business Models and conducts cost/benefit analysis. Selling Skills: Demonstrates consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact. Plans daily call routine to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. Utilize all available tools to maximize sales growth including, but not limited to GPO and IDN contracts, marketing directives, sales reports and educational materials. Knowledgeable of competitive activity and sales volume in each targeted account. Relationship Building: Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies. Develop and maintain long-term relationships that lead to increasing use of products within target accounts. Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization. Clinical Knowledge and Self Development: Clear understanding of clinical and technical product knowledge. Strong understanding of competitive activity and products as well as knowing current market trends and industry information. As required, attends industry related meetings/events for business development opportunities i.e. UOA meetings, trade shows, WOCN meetings. Administrative: Organize and manage information utilizing CRM tool as directed. Maintains current records and administrative duties, including sales reporting and expense management. Essential Qualifications: Bachelor's degree is highly preferred with 3+ years of med tech sales experience, OR 2-year associate degree with 5+ years of med tech sales experience, OR 7+ years of med tech sales experience. Willingness and ability to travel, including overnight -- 25% - 50%. Must possess a valid driver's license as driving will be required for this position. Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Required Knowledge, Skills and Abilities: Strong Interpersonal and relationship building skills. High attention for detail and follow through. Exceptional listening skills. Proficient in Microsoft Office applications including Word, Excel and PowerPoint. Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities. Personifies Coloplast Mission and Values. At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. Competitive Compensation: The compensation range for this position is $140,000 - $160,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. Read Less
  • Peristeen Coordinator  

    - Broward County
    Peristeen Coordinator Location: Coral Springs, FL, US Job Family: Sale... Read More
    Peristeen Coordinator Location: Coral Springs, FL, US Job Family: Sales Country/Region: United States To service customers via inbound and outbound calls; including new customers on products and services, handling new patient enrollment and repeat order opportunities in a courteous, professional manner. Responsible for processing referrals from HCPs and other referral sources into CM database for order confirmations and shipment. Responsible for interacting with medical facilities and providers in an effort to collect medical record documentation; management of medical files, and scanning into customer accounts within the database along with verifying patients' insurance benefits and documenting accounts accordingly. Major Areas of Accountability: Process leads from external departments to complete the necessary documentation within CM database Complete inbound and outbound telephone calls in response to the referral/customer inquiries as documented on the correspondence or HCP referral Organize and update customer records by reviewing and validating relevant information received about customers and loading it into the database Responsible for timely verification of medical insurance benefits for new and existing patients; existing customers with changes in insurance, and reactivated patients Note in each account a brief and clear summary of insurance information received from the insurance carrier. Review each medical record received for missing documentation; check physician's notes for appropriate diagnosis to justify Comfort Medical's service; verify that the correct person has signed all paperwork such as physician's orders, and other documentation requiring signature. Ensure the correction of deficient documentation, and documentation requiring signature are received, and filed in the required period. Ensure accuracy of components within the files and scanning into the system when applicable. Research and resolve issues regarding a customer's order; communicating with HCPs and insurance to gather relevant information and communicating the outcome to various stake holders where appropriate Complete and/or update all pertinent records in company database using Corporate Compliance Guidelines Establish and maintain effective knowledge of policies, procedures, and skills required to complete job duties Exceed Quality and Quantity Performance Standards Sets a positive example for co-workers by observing and adhering to all Departmental and Corporate Policies and/or Procedures Establish and maintain effective working relationships with customers and/or co-workers Skilled typing ability and knowledge of personal computers, hardware, software (ex. Microsoft Office Suite), and related applications and systems. Support the Department's Leadership Team in achieving departmental goals by completion of tasks, continued training, etc. Available and flexible in scheduling to meet the changing business requirements of the position Responsible for following good housekeeping and quality procedures Follows and observes all safety practices Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Other job duties as assigned Basic Qualifications: High school diploma or equivalent. DME Experience Minimum of one-year experience in a contact center. Willingness to engage in telephone direct sales. Ability to take initiative and work independently. Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Preferred Qualifications: English/Spanish bilingual preferred. Ability to interpret instructions and guidelines to make decisions and take necessary actions. Ability to follow complex instructions and guidelines to specific problems arising in the work area. Ability to navigate between different computer systems. Ability to apply instructions and/or guidelines as appropriate in the performance of duties. Ability to maintain composure during stressful situations occurring because of workloads and/or deadlines. Ability to communicate effectively (verbal and written). Ability to determine work priorities. Ability to work on one's own initiative to achieve established goals and objectives. At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. Competitive Compensation: The starting hourly rate for this position is $26.31. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation! Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61563 #LI-CM #LI-REMOTE Read Less

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