Industrial Sales Support Specialist
Coastal Hydraulics is seeking an Industrial Sales Support Specialist. In this role, you will have the opportunity to apply your detail-oriented organizational and sales support skills to aide in meeting our industrial customer’s hydraulic and pneumatic remanufacturing and repair needs.
Primary Duties
· Aide in generating quotes for outside sales and house accounts.
· Serve as a project management resource for outside sales.
· Process quotes and work orders in internal Work Order Management System.
· Create product orders.
· Use Microsoft Office software and the Web to obtain pertinent information for fulfilling customers’ needs.
· Participate in all training, including but not limited to on-site classes, off-site courses and Web-based education to keep up to date on hydraulic and pneumatic product technology.
· Communicate effectively with all departments.
· Assist with the development and implementation of sales process improvements including the use of databases, our internal Work Order Management System, Cougar Mountain accounting software and other technologies.
· Daily processing of incoming and outgoing parts, components, and supplies.
Qualifications
Minimum of three years’ direct customer sales, parts research, quoting and/or ordering experience in mechanical shop operations, parts requisition, or project management functions.Hands-on mechanical experience preferred, but not required.Proven record of effective organizational skills in planning or allocating resources to meet deadlines and create efficiencies.Working experience with customer order processing systems and Microsoft Office applications.Effective listening, verbal and written communication skills to problem solve. Read Less
