CNS Construction Inc. is a rapidly expanding General Contractor based in Brooklyn, NY, specializing in residential construction and home renovations. We exceed our clients' expectations by providing them with a team of skilled staff and subcontractors who possess the expertise and craftsmanship needed to bring their renovation visions to life. Our objective is not only to construct beautiful homes but also to ensure that our clients are thrilled with the bespoke products that seamlessly integrate into their individual lifestyles. We are currently in search of a Bilingual Construction Operations Associate. This position is well-suited for recent graduates in architecture or individuals eager to embark on a career in design, construction, and remodeling. The ideal candidate will assume a pivotal role in all facets of the customer journey. DUTIES: Establish and nurture strong relationships with clients, contractors, architects, designers, and vendors. Conduct thorough client consultations to grasp project scope, budget, timeline, and design preferences. Schedule client appointments, consultations, site visits, and follow-up meetings. Create and deliver comprehensive project proposals, estimates, and sales presentations. Collaborate with project managers, estimators, and field teams to ensure precise project planning and execution. Oversee the entire sales cycle from initial contact to contract signing and project finalization. Follow up with potential and existing clients to uphold customer satisfaction and foster repeat business. Negotiate pricing, contracts, and project terms while upholding company profitability objectives. Maintain accurate records of customer interactions, sales activities, contracts, and project progress. Work closely with the operations and production teams to guarantee project schedules and client expectations are met. Assist clients in selecting products, materials, finishes, and design recommendations as needed. Address customer concerns and promptly resolve issues to uphold positive client relationships and the company's reputation. Promote the company's construction and remodeling services with professionalism, integrity, and extensive industry knowledge. Skills Outstanding communication and interpersonal skills. Proficiency in construction, remodeling, and home improvement processes. Ability to interpret blueprints, drawings, and project specifications. Strong customer service and relationship management abilities. Experience in preparing estimates, proposals, and contracts. Project coordination and time management skills. Keen attention to detail and strong organizational skills. Capability to manage multiple projects and deadlines concurrently. Preference for bilingual communication skills (English/Spanish). Salary: Compensation will be determined based on experience, qualifications, and industry knowledge. Schedule Full-time position. Monday to Friday. Hours: 8:00am - 4:30pm. Work Location In-person/Field-based. Employment Type: Full Time Bonus/Commission: No
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