OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience. Read Less
Reports to: General Manager
Front Desk:
Job Summary
The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join during the first few staffed hours of CLUB4 Fitness facilities during the week.
Responsibilities of Front Desk Associate
FRONT DESK OPENER Schedule: (5 am to 11 am)
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all front desk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience. Read LessOVERVIEW:
The General Manager will lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service. The function of the General Manager (GM) position is to manage and control the day to day operations of the club according to set policies and procedures and business practices.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Managers and MODs, regular Front Desk employees, Childcare Director and Associates, Lifeguards, Tennis Professionals, and Club Attendants, if applicable to their Club facility.Sales duties to include making phone calls to prospective members that have been to the club or have shown interest in joining via online communications. Strong sales background helpful. Responsible for the overall sales numbers at the location.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Provide support to the staff so they can achieve growth in while also providing them the opportunity to develop their skills.Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.Promote a superior customer experience within the clubActively promote Club4Fitness within local communities.Performance Requirements of the GM include:To grow the business in regards to sales profit, and to motivate staff to achieve this same goal.Ensure accurate and timely daily deposits.Ensure and monitor compliance with all policies, procedures and standards.Monitor performance and effectiveness of staff to meet or exceed revenue goals. OperationsMonitor inventory in the club, ensuring there are adequate supplies. Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.Responsible for keeping the facility clean and able to pass inspections.Responsible for completing monthly and weekly paperworkEnsure the accuracy of club documentation.· Maintain strict confidentiality of all information acquired at all times.
· Manage all team members to ensure strong communication with the goal of developing effective working relationships and provide regular feedback to assist with motivation, performance management and continued support.
· Responsible for being up to date with current company policies and procedures and adhere to them.
· To undertake any additionally duties or assignments within the overall scope of this position
Other duties as assigned by Regional Manager or Managing Partner**Of special note: All department directors, front desk, personal trainers, group exercise instructors and childcare workers assigned to the respective club report directly to the General Manager.**
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the executive in charge of club operations or an assigned Regional Manager.
Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience. Read Less
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
· Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
· Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
OVERVIEW:
The General Manager will lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service. The function of the General Manager (GM) position is to manage and control the day to day operations of the club according to set policies and procedures and business practices.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Managers and MODs, regular Front Desk employees, Childcare Director and Associates, Lifeguards, Tennis Professionals, and Club Attendants, if applicable to their Club facility.Sales duties to include making phone calls to prospective members that have been to the club or have shown interest in joining via online communications. Strong sales background helpful. Responsible for the overall sales numbers at the location.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Provide support to the staff so they can achieve growth in while also providing them the opportunity to develop their skills.Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.Promote a superior customer experience within the clubActively promote Club4Fitness within local communities.Performance Requirements of the GM include:To grow the business in regards to sales profit, and to motivate staff to achieve this same goal.Ensure accurate and timely daily deposits.Ensure and monitor compliance with all policies, procedures and standards.Monitor performance and effectiveness of staff to meet or exceed revenue goals. OperationsMonitor inventory in the club, ensuring there are adequate supplies. Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.Responsible for keeping the facility clean and able to pass inspections.Responsible for completing monthly and weekly paperworkEnsure the accuracy of club documentation.· Maintain strict confidentiality of all information acquired at all times.
· Manage all team members to ensure strong communication with the goal of developing effective working relationships and provide regular feedback to assist with motivation, performance management and continued support.
· Responsible for being up to date with current company policies and procedures and adhere to them.
· To undertake any additionally duties or assignments within the overall scope of this position
Other duties as assigned by Regional Manager or Managing Partner**Of special note: All department directors, front desk, personal trainers, group exercise instructors and childcare workers assigned to the respective club report directly to the General Manager.**
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the executive in charge of club operations or an assigned Regional Manager.
Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience. Read Less
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
· Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
OVERVIEW:
The General Manager will lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service. The function of the General Manager (GM) position is to manage and control the day to day operations of the club according to set policies and procedures and business practices.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Managers and MODs, regular Front Desk employees, Childcare Director and Associates, Lifeguards, Tennis Professionals, and Club Attendants, if applicable to their Club facility.Sales duties to include making phone calls to prospective members that have been to the club or have shown interest in joining via online communications. Strong sales background helpful. Responsible for the overall sales numbers at the location.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.Provide support to the staff so they can achieve growth in while also providing them the opportunity to develop their skills.Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.Promote a superior customer experience within the clubActively promote Club4Fitness within local communities.Performance Requirements of the GM include:To grow the business in regards to sales profit, and to motivate staff to achieve this same goal.Ensure accurate and timely daily deposits.Ensure and monitor compliance with all policies, procedures and standards.Monitor performance and effectiveness of staff to meet or exceed revenue goals. OperationsMonitor inventory in the club, ensuring there are adequate supplies. Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.Responsible for keeping the facility clean and able to pass inspections.Responsible for completing monthly and weekly paperworkEnsure the accuracy of club documentation.· Maintain strict confidentiality of all information acquired at all times.
· Manage all team members to ensure strong communication with the goal of developing effective working relationships and provide regular feedback to assist with motivation, performance management and continued support.
· Responsible for being up to date with current company policies and procedures and adhere to them.
· To undertake any additionally duties or assignments within the overall scope of this position
Other duties as assigned by Regional Manager or Managing Partner**Of special note: All department directors, front desk, personal trainers, group exercise instructors and childcare workers assigned to the respective club report directly to the General Manager.**
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the executive in charge of club operations or an assigned Regional Manager.
Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.Company DescriptionCLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience. Read Less
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
· Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
OVERVIEW:
The Assistant General Manager will support the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. The Assistant General Manager is an extension of the General Manager and will oversee all operations when the General Manager is not in the facility, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales, and also in hiring, then coaching/mentoring and developing a full staff within the established operational budgets..
The Assistant General Manager is responsible for helping in achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. S/he will be accountable for the successful management, administration, and daily operations of the gym. CLUB4 seeks a future leader who is results-oriented and committed to quality service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Reliable service as scheduled; significant organizational skills; an ability to lead others in the absence of the General Manager.
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the General Manager in charge of CLUB operations under the direction of an assigned Regional Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
· Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBoth detail and results-oriented with high degree of professionalism and organizational skillsStrong communication, problem-solving, time management and analytical skillsStrong time management skills, ability to effectively manage multiple priorities in a rapidly changing environmentDemonstrated ability to work both autonomously and collaboratively within teamsPossess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to membersMust be computer proficient and well versed in Microsoft Office Suite.Strong track record of successfully executing on tasks and duties assigned by General ManagerDesire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General ManagerAbility to travel to other clubs as needed2) Minimum certifications/education/experience level:
· Some supervisory or leadership experience in a high-level customer service industry, preferred
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree or four years of supervisory experience is preferredMust be CPR/AED certifiedReasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
· Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
