Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Construction Equipment Product Support Sales Representative. This position is base plus commission with unlimited earning potential.
Are you ready to embark on an opportunity that blends your sales experience with strategic thinking? We're seeking a Sales Representative to revolutionize our revenue landscape across PA. As the driving force behind our market share expansion, you'll be well positioned to drive growth through existing customer relationships and carving new paths through new account acquisition.
Position Summary:
Represent Dealer Parts and Service Departments in a sales capacity for the assigned territory to promote and sell parts products, Dealer services, and Product Support solutions as directed and managed by the Product Support Sales Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned.
The PSSR will proactively manage an account base of 50 to 80 customers in an assigned territoryApply good time and territory management practices while implementing a coverage planPerform basic machine inspections to generate opportunity for customer interaction and salesFollow up on sales leadsProspect for new customers and new parts/service revenue sourcesBuild collaborative relationships and ensure business integrity is maintainedSell parts, service, condition monitoring, PM products, customer support agreements (CSAs), MARCs, and other Dealer services to customers within a specified territoryEmploy a "consultative selling" approach to identify and manage customer expectationsKeep customers informed of parts order and service work statusCounsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.Negotiate win-win outcomes to customer issuesUse Dealer Business System information (DBS or ERP) and Product Tracking Opportunity System (PTOS) to manage sales opportunities within a territoryMaintain accurate customer equipment information within DBS or ERP systemIdentify and report on incremental opportunities for future sales both within Product Support as well as other areas of the DealershipReport competitive parts, service, and machine information and activityProvide input/information into planning and budgeting processSupport new product introduction (NPI)Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)Prepare quotes, sales contracts, and related paperwork necessary to close a dealTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or three to four years' related experience and/or training; or equivalent combination of education and experience is acceptable. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, heavy machinery and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend machine ladders. Personal Development: Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The PSSR is expected to complete the Dealership's PSSR training program.
Why Join the Cleveland Brothers Team:
Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.
From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.
Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.
At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals.
Read LessCleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful parts professionals.
Position Summary:
At the direction of the Parts Manager, the Parts Warehouse position will be required to excel in all clerical and warehouse areas of Parts Operations that may include but not limited to:
Maintain a clean safe work environment * Strong customer service skillsSafely and efficiently operate a forklift * Load and unload parts truck and freight deliveriesEfficiently and accurately pick, put away and deliver parts orders to designated shop and will call areasBasic skills in shipping, receiving, freight in bound and out boundAbility to fabricate hoses * Ability to inspect and process cores and warranty accurately and efficientlyAbility to understand the basic principles of inventory controlThe ability to perform tasks with little or no supervision * Accurately complete all paperwork and required documentationCandidate must have effective written and verbal communication skillsMust have mechanical aptitudeIntermediate computer, keyboarding, MS Word and ExcelAbility to learn new software products: Warrtrack, literature/media requests, SIB requests etc.Resolve problems and make sound decisionsOrganized and detail oriented with the ability to effectively handle multiple tasksWork independently & efficiently in a fast paced environmentPerform additional tasks as directedWork regular overtime as requiredFamiliarity with product line a plusResponsible to maintain professional behavior consistent with the Mission, Vision and values of Cleveland BrothersSkills / Knowledge / Qualifications:
High School Diploma or GED requiredAssociates degree in a business discipline or Technical school is preferredStrong customer service support experience in a mechanical / parts environment, demonstrating ability to quickly learn to use various computer systems is strongly preferredAn appropriate combination of education, skills and experience will be consideredWhy Join the Cleveland Brothers Team:
Competitive CompensationPhenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessCleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Truck Driver.
Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.
Position SummaryAs a truck driver you are responsible for the transport of Heavy Equipment to include the loading and unloading of equipment. You are directed by Dispatchers, Transportation Coordinator, and Transportation Manager. As a Truck Driver you are required to work in an industrial environment which includes exposure to significant environmental conditions. Working overtime as a driver is required.
Skills / Knowledge / QualificationsOverall staminaSitting, standing, climbing, walking, lifting, pulling, and/or pushingCarrying, grasping, reaching, stooping, and crouchingListening, and speaking skillsMust have good motor coordination skillsCoordination of eyes, hands, and feetVerbal intelligence, and numerical intelligenceMust meet DOT regulatory & Cleveland Brothers requirements for operating company or related vehiclesExperience with hauling and operating Heavy EquipmentFamiliar with all DOT regulations and truck operationsValid CDL Class A driver's licenseMust sign all documentation to meet DOT regulations and company requirementsMust be minimum of 23 years oldMust be able to lift 50 poundsWhy Join the Cleveland Brothers TeamMarket Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.
From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.
Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.
At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessCleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.
In alignment with management directives, this position is responsible for selling Cat and non-Cat parts, dealer services, and product support solutions to customers within the Data Center segment. Customer accounts, targets, and special projects will be assigned directly by Management. This position requires a willingness and ability to travel as necessary to build and maintain strong customer relationships.
Primary Responsibilities:Apply effective time and account management practices while executing a management-assigned coverage plan.Perform basic inspections on generators, engines, pumps, air compressors, switchgear, automatic transfer switches, UPS systems, or machines to generate customer engagement and sales opportunities.Prospect for incremental parts and service revenue opportunities within assigned accounts and special project initiatives.Follow up thoroughly on sales leads and project inquiries.Build strong, collaborative customer relationships while maintaining the highest level of business integrity.Sell parts, service, rebuild/recondition solutions, PM products, environmental products, Customer Value Agreements (CVAs), and Extended Service Contracts (ESCs).Use a "counselor sales" approach to identify, shape, and manage customer expectations.Advise customers on solutions that maximize uptime and reduce owning/operating costs, especially within mission-critical environments.Maintain accurate customer equipment information within the branch CVA reporting database.Identify and report on incremental support opportunities and future sales potential across both Product Support and other dealership divisions.Monitor and report competitor activity related to parts, service, and equipment performance.Provide input into planning, forecasting, and budgeting as needed.Understand parts, service, and machine performance literature and utilize the Service Information System (SIS).Prepare accurate quotes, sales contracts, and related documentation required to close deals.Work closely with Inside Sales, Service Management, Project Managers, and other internal teams.Fully utilize the company's CRM system for call reporting, opportunity tracking, and account planning.Travel as needed to customer facilities, data centers, project sites, and industry events to strengthen relationships and support customer needs.Skills / Knowledge / Qualifications:Education & ExperienceCollege or technical degree preferred.Minimum requirement: high school diploma or equivalent.Four to five years of related experience and/or training, or an equivalent combination of education and experience.Skills & AbilitiesAbility to interpret safety rules, operating and maintenance instructions, electrical schematics, and procedure manuals.Strong analytical skills, including calculating discounts, interest, proportions, percentages, and volumes.Proficiency with word processing software, spreadsheets, internet applications, and company-specific systems.Strong communication, relationship-building, and customer service skills.Ability and willingness to travel as required by management.Why Join the Cleveland Brothers TeamMarket Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors. From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service. Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals. At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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