Part Time and Full Time Opportunities available.
Please apply at clementsferryace.com/job-application
Register Operations
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer daily.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. (Ace Rewards)
• Participate in store and Cashier meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary. • Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Customer Service
• Project a positive representation.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
Company DescriptionWelcome to Clements Ferry Ace Hardware, your go-to source for hardware and home maintenance needs!Part Time and Full Time Opportunities available.
Please apply at clementsferryace.com/job-application
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities Include the following. Other duties may be assigned as needed.
Customer Service:
• Provide a positive representation of Clements Ferry Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor, work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store as requested.
• Provide assistance to Department Specialists including but not limited to price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to Management.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Company DescriptionWelcome to Clements Ferry Ace Hardware, your go-to source for hardware and home maintenance needs!