Position Purpose:
The Senior Mortgage Lender originates first mortgage loans, promotes the Bank and its lending services to the real estate community referral partners, and helps to identify and serve the community's financial needs. Demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities, and Expectations:
Travel to solicit first mortgage and home equity loans through referral partners such as realtor, builders, financial planner, insurance agents and attorneys, as well as through community activities and organizations.Meet with customers and prospective customers at various locations.Complete each loan application and all pre-processing functions to include but not limited to obtaining all necessary documentation from prospective clients as determined by bank policy and underwriting guidelines.Inform prospective clients of the bank's underwriting guidelines and applicable government regulations.Screen loan requests based on bank policies and on types of loans offered by the institution.Propose and review various loan options with prospective clients.Research new legislation and regulations that may affect the Bank's residential lending policies. Ensures compliance with new rules by advising senior management and implementing appropriate changes.Answer incoming phone calls and schedule appointments. Communicate complex approvals or denials to the borrower, real estate agent or builder.Distributes market data, rate flyers and general loan information to the real estate community as directed by bank management.Promotes and participates in the bank's special credit programs and other CRA programs. Actively participates in local business and community activities and maintains close contact with local builders, real estate brokers and agents, customers, and prospects. All other duties as assigned and any activities that support the key accountabilities.Qualifications, Knowledge and Skills:
Five + years Mortgage Lending experience in a financial institution or loan office setting.Bachelor's Degree in Business or Finance or three years equivalent work experience.Above average knowledge of banking industry practices, policies, regulations, and laws as it pertains to the mortgage lending area.Solid working knowledge of bank compliance requirements, as well as knowledge and adherence to Fair Lending laws and regulations.Solid computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheet and creating formulas. Ability to become proficient in use of specific software required for position.A high level of initiative, thoroughness, accuracy and organizational skills required.Detail oriented with strong analytical skills.High level of confidentiality required.Solid oral and written communication skills.Ability to manage multiple priorities/projects with varied deadlines.Job Requirements:
This position requires the Senior Mortgage Lender to be customarily and regularly engaged away from Civista Bank in order to obtain sales.Work involves eye strain due to the frequent use of computer screens, reading of reports, completing documents, and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving loan files of up to 15 lbs.Work involves some travel to attend meetings, trainings, real estate office visits, and so forth.EEO - Race/Sex/Disability/Veteran
PI840eb3ecac1f-4564
Read LessPosition Purpose:
The Senior Mortgage Lender originates first mortgage loans, promotes the Bank and its lending services to the real estate community referral partners, and helps to identify and serve the community's financial needs. Demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities, and Expectations:
Travel to solicit first mortgage and home equity loans through referral partners such as realtor, builders, financial planner, insurance agents and attorneys, as well as through community activities and organizations.Meet with customers and prospective customers at various locations.Complete each loan application and all pre-processing functions to include but not limited to obtaining all necessary documentation from prospective clients as determined by bank policy and underwriting guidelines.Inform prospective clients of the bank's underwriting guidelines and applicable government regulations.Screen loan requests based on bank policies and on types of loans offered by the institution.Propose and review various loan options with prospective clients.Research new legislation and regulations that may affect the Bank's residential lending policies. Ensures compliance with new rules by advising senior management and implementing appropriate changes.Answer incoming phone calls and schedule appointments. Communicate complex approvals or denials to the borrower, real estate agent or builder.Distributes market data, rate flyers and general loan information to the real estate community as directed by bank management.Promotes and participates in the bank's special credit programs and other CRA programs. Actively participates in local business and community activities and maintains close contact with local builders, real estate brokers and agents, customers, and prospects. All other duties as assigned and any activities that support the key accountabilities.Qualifications, Knowledge and Skills:
Five + years Mortgage Lending experience in a financial institution or loan office setting.Bachelor's Degree in Business or Finance or three years equivalent work experience.Above average knowledge of banking industry practices, policies, regulations, and laws as it pertains to the mortgage lending area.Solid working knowledge of bank compliance requirements, as well as knowledge and adherence to Fair Lending laws and regulations.Solid computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheet and creating formulas. Ability to become proficient in use of specific software required for position.A high level of initiative, thoroughness, accuracy and organizational skills required.Detail oriented with strong analytical skills.High level of confidentiality required.Solid oral and written communication skills.Ability to manage multiple priorities/projects with varied deadlines.Job Requirements:
This position requires the Senior Mortgage Lender to be customarily and regularly engaged away from Civista Bank in order to obtain sales.Work involves eye strain due to the frequent use of computer screens, reading of reports, completing documents, and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving loan files of up to 15 lbs.Work involves some travel to attend meetings, trainings, real estate office visits, and so forth.EEO - Race/Sex/Disability/Veteran
PI840eb3ecac1f-4564
Read LessPosition Purpose:
The Senior Mortgage Lender originates first mortgage loans, promotes the Bank and its lending services to the real estate community referral partners, and helps to identify and serve the community's financial needs. Demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities, and Expectations:
Travel to solicit first mortgage and home equity loans through referral partners such as realtor, builders, financial planner, insurance agents and attorneys, as well as through community activities and organizations.Meet with customers and prospective customers at various locations.Complete each loan application and all pre-processing functions to include but not limited to obtaining all necessary documentation from prospective clients as determined by bank policy and underwriting guidelines.Inform prospective clients of the bank's underwriting guidelines and applicable government regulations.Screen loan requests based on bank policies and on types of loans offered by the institution.Propose and review various loan options with prospective clients.Research new legislation and regulations that may affect the Bank's residential lending policies. Ensures compliance with new rules by advising senior management and implementing appropriate changes.Answer incoming phone calls and schedule appointments. Communicate complex approvals or denials to the borrower, real estate agent or builder.Distributes market data, rate flyers and general loan information to the real estate community as directed by bank management.Promotes and participates in the bank's special credit programs and other CRA programs. Actively participates in local business and community activities and maintains close contact with local builders, real estate brokers and agents, customers, and prospects. All other duties as assigned and any activities that support the key accountabilities.Qualifications, Knowledge and Skills:
Five + years Mortgage Lending experience in a financial institution or loan office setting.Bachelor's Degree in Business or Finance or three years equivalent work experience.Above average knowledge of banking industry practices, policies, regulations, and laws as it pertains to the mortgage lending area.Solid working knowledge of bank compliance requirements, as well as knowledge and adherence to Fair Lending laws and regulations.Solid computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheet and creating formulas. Ability to become proficient in use of specific software required for position.A high level of initiative, thoroughness, accuracy and organizational skills required.Detail oriented with strong analytical skills.High level of confidentiality required.Solid oral and written communication skills.Ability to manage multiple priorities/projects with varied deadlines.Job Requirements:
This position requires the Senior Mortgage Lender to be customarily and regularly engaged away from Civista Bank in order to obtain sales.Work involves eye strain due to the frequent use of computer screens, reading of reports, completing documents, and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving loan files of up to 15 lbs.Work involves some travel to attend meetings, trainings, real estate office visits, and so forth.EEO - Race/Sex/Disability/Veteran
PI840eb3ecac1f-4564
Read LessPosition Purpose:
A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Develop an expansive knowledge of products and services to fulfill customer needs; open new accounts, perform maintenance, meet cross sell goals and solve problems daily. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.Ensuring operational tasks are followed & completed daily.Execute customer requests with speed and accuracy.Maintain cash levels and outages within the parameters of the established guidelines.Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.Qualifications, Knowledge and Skills:
2-3 years of previous teller experience required.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.High School diploma or equivalent required.Above average knowledge of technology and willingness to adapt to new software technologies.Ability to work under deadlines with frequent interruption.Physical Requirements:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PIf12393dbd2-
Read LessPosition Purpose:
A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Develop an expansive knowledge of products and services to fulfill customer needs; open new accounts, perform maintenance, meet cross sell goals and solve problems daily. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.Ensuring operational tasks are followed & completed daily.Execute customer requests with speed and accuracy.Maintain cash levels and outages within the parameters of the established guidelines.Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.Qualifications, Knowledge and Skills:
2-3 years of previous teller experience required.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.High School diploma or equivalent required.Above average knowledge of technology and willingness to adapt to new software technologies.Ability to work under deadlines with frequent interruption.Physical Requirements:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PIf12393dbd2-
Read LessPosition Purpose:
A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Develop an expansive knowledge of products and services to fulfill customer needs; open new accounts, perform maintenance, meet cross sell goals and solve problems daily. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.Ensuring operational tasks are followed & completed daily.Execute customer requests with speed and accuracy.Maintain cash levels and outages within the parameters of the established guidelines.Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.Qualifications, Knowledge and Skills:
2-3 years of previous teller experience required.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.High School diploma or equivalent required.Above average knowledge of technology and willingness to adapt to new software technologies.Ability to work under deadlines with frequent interruption.Physical Requirements:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PIf12393dbd2-
Read LessPosition Purpose:
A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Develop an expansive knowledge of products and services to fulfill customer needs; open new accounts, perform maintenance, meet cross sell goals and solve problems daily. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.Ensuring operational tasks are followed & completed daily.Execute customer requests with speed and accuracy.Maintain cash levels and outages within the parameters of the established guidelines.Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.Qualifications, Knowledge and Skills:
2-3 years of previous teller experience required.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.High School diploma or equivalent required.Above average knowledge of technology and willingness to adapt to new software technologies.Ability to work under deadlines with frequent interruption.Physical Requirements:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PIf12393dbd2-
Read LessPOSITION PURPOSE:
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy.Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.Associate's Degree preferred.High School diploma or equivalent required.PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI7183e979bc16-4252
Read LessPOSITION PURPOSE:
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy.Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.Associate's Degree preferred.High School diploma or equivalent required.PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI7183e979bc16-4252
Read LessPOSITION PURPOSE:
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy.Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.Excellent oral, written and presentation skillsDetail oriented with the ability to work under deadlines with frequent interruptions.Associate's Degree preferred.High School diploma or equivalent required.PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving objects up to 50 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.Work involves some travel to attend meetings, training, and so forth.EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI7183e979bc16-4252
Read Less