Behind every spotless facility is someone who made sure it all ran smoothly — even when no one was watching. At City Wide Facility Solutions, that someone is our Second Shift Supervisor, also known internally as the Account Compliance Manager (ACM). If you’re organized, people-savvy, and thrive in fast-paced environments, this role is your opportunity to lead operations, support our crews, and ensure quality behind the scenes.
You’ll be the after hours eyes and ears in the field — visiting client sites, checking work, addressing concerns, and making sure independent contractors meet our gold standard. You’ll work closely with our Operations team to handle everything from new account starts to service escalations — and you’ll do it with confidence, urgency, and professionalism.
What You'll Do
Act as the key on-site contact during evening operations, building relationships with Independent Contractors (ICs) and ensuring service quality.Conduct inspections, respond to customer requests and complaints, and coordinate seamless start-ups for new clients.Monitor account performance and ensure ICs are meeting expectations — recommending adjustments or changes as needed.Communicate proactively with the Facility Solutions Manager on nightly activities, site issues, or escalations.Uphold City Wide policies and ensure all work complies with client procedures and safety standards.Adapt across environments — you might oversee services in an office one night and a warehouse the next.
Schedule:
4pm-1am
Monday-Friday
What You'll Bring
3+ years of experience in multi-site supervision, operations, or janitorial services management.Ability to lead and influence independent workers.Great attention to detail, follow-up, and organizational skills.Strong written and verbal communication — you can hold others accountable while keeping relationships strong.A high school diploma (or equivalent experience); knowledge of Microsoft Office and mobile tech tools.Reliable transportation, valid driver’s license, and a clean driving record — this is a field-based role.
Compensation:
Up to $44,000 Yearly Salary$450 Monthly Vehicle Allowance
Why City Wide?
We’re not just in the building maintenance business — we’re in the relationship business. Our team is dependable, positive, and committed to making things better every day. As a three-time nominee of the Best Places to Work award in Cincinnati and Dayton, and a recipient of the BBB Torch Award for Ethics, we invest in people who care deeply about their work.
What You'll Gain
Benefit-rich package: medical, dental, vision, 120 hours of PTO, six paid holidays along with two paid floating holidays, Simple IRA with match, plus mileage reimbursementDaily visibility and collaboration with senior leadership — your voice matters.Real room to advance. Read LessAre you a business-builder at heart — relentless, ambitious, and ready to own your territory? Beyond your hustle, you want a team that values your dedication and a culture that genuinely supports you. At City Wide, we offer both: the autonomy to thrive and the environment to belong.
This isn’t your typical sales role. We’re not just giving you a script and sending you out the door — we’re giving you real ownership. You’ll be the face of a well-respected brand, backed by a responsive, engaged local team and the strength of a national network. You’ll help business leaders solve real operational problems — and you’ll do it with services that make a difference. We’ll give you the tools, the guidance, and the recognition you deserve.
Your Role-
Own a full B2B sales cycle: prospecting, pitching, negotiating, and closing.Prospect each week — fueled by strategy, not scripts.Cultivate relationships with decision-makers and build a Top 100 target list.Track efforts deliberately in our CRM, and collaborate across teams to ensure delivery meets promise.
What You Bring to the Table
2–3 years of B2B “hunter” sales experience, backed by a strong track record.Sharp communication, negotiation, and objection-handling skills.Self-driven, disciplined, and organized — CRM-savvy.High school diploma required; Bachelor’s degree preferred.Valid driver’s license and clean record.
What Makes City Wide Special
We’re a team that shows up.
We’re flexible, supportive, and treat each other like family — celebrating personal and professional wins and hosting laid‐back gatherings for everyone to enjoy.We believe in recognition and reward — making the 2024 Chairman’s Club meant a trip to Riviera Maya for our top performers.We grow people: internal promotions and framing your success as our success are part of our DNA.We’re community-minded — sponsoring local golf events, Chamber of Commerce involvement, and supporting multiple different community causes.We blend high energy with life balance — rigorous yet rewarding, fast‐paced but family‐friendly.
What You’ll Gain
Competitive compensation with strong uncapped commission.Benefit-rich package: medical, dental, vision, 120 hours of PTO, six paid holidays along with two paid floating holidays, Simple IRA with match, plus mileage reimbursement.Free dry cleaning included — a small perk that makes a big difference.Daily visibility and collaboration with senior leadership — your voice matters.Real room to advance — see the path from Sales Executive to senior roles.
If you’re ready to OWN your book of business, drive meaningful results, and join a team that celebrates your wins and works with heart—let’s connect.
Apply now to bring your ambition home.
City Wide is an Equal Opportunity Employer.
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