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Cinter Career
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  • Job DescriptionJob Description▶︎ Job Details・Job Title: Product Suppo... Read More
    Job DescriptionJob Description▶︎ Job Details
    Job Title: Product Support Specialist - Japanese
    (Banking Application Operations & Maintenance)
    Client: Japanese Financial Institution through IT company 
    Working Location: Remote (Must be able to work in Eastern Time Zone)
    Working Style: Remote
    Employment Type: Long-term / Full-time
    Salary: $52-54
    Benefit: 401K match
    Working Hours: 9:00 AM – 6:00 PM (8 working hours/day)
    Language: Japanese (Business) / English (Business)

    ▶︎ Key Responsibilities:
    ・Perform daily application operations and maintenance on RedHat Linux environments
    ・Serve as a bridge between Application and Infrastructure teams
    ・Respond to incidents involving both infrastructure and applications; identify root cause and coordinate resolution with relevant teams
    ・Support system enhancements and updates as needed
    ・Escalate appropriately while ensuring smooth communication among stakeholders
    ・Handle minor project management tasks (e.g., WBS creation, small process improvement initiatives)
    ・Operate in an enterprise IT environment with a focus on reliability and service continuity
    ・Utilize basic database experience with Oracle or MSSQL Server

    ▶︎ Preferred Qualifications:
    ・Proven experience collaborating with multiple stakeholders across departments
    ・Basic command-line skills in Linux (not necessary to be an advanced user)
    ・Experience in application deployment or understanding of application-infrastructure integration
    ・Project management experience (PMP certification is a plus)
    ・Financial industry experience is nice to have, but not required
     

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  • IT Tech Support Specialist  

    - New York
    Job DescriptionJob Description▶︎ Job Details:• Job Title: IT Tech Supp... Read More
    Job DescriptionJob Description▶︎ Job Details:
    • Job Title: IT Tech Support Specialist
    • Client: Japanese company
    • Working Location: Midtown NY, 10020
    • Employment Type: Non-Exempt
    • Salary: $25 - $33/hour (DOE)
    • Working Hours: Mon–Fri 9:00AM to 5:00PM or 12:00PM – 8:00PM (shift)

    ▶︎ What will you do:
    • Provide IT technical support and user support, including device management using MS Intune for Windows 11, iPhone, and iPad, VDI setup and troubleshooting via VMware Horizon, and user account management over Active Directory.  
    • Support cloud and services such as MS 365 (Email) and Box (cloud storage).  
    • Create and update documentation for technical support, including user manuals.  

    ▶︎ Required Qualifications & Skills:
    • 5+ years of experience in PC technical support and user support.  
    • Knowledge of Windows 10/11, MS Intune, and VMware Horizon, as well as Active Directory functions like adding users and password resets.  
    • Basic knowledge of TCP/IP networking for troubleshooting, including use of PING and TRACEROUTE.  
    • Experience with Windows PC troubleshooting (3 years), Microsoft Intune (2 years), Microsoft 365 (3 years), VDI (2 years), and PowerShell (3 years preferred).  
    • Must be able to commute to New York, NY 10020.

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  • Bilingual Software Developer  

    - Dallas
    Job DescriptionJob Description▶︎ Job Details:• Job Title: Bilingual So... Read More
    Job DescriptionJob Description

    ▶︎ Job Details:
    • Job Title: Bilingual Software Developer
    • Client: Software Engineering Company    
    • Working Location: Dallas, TX    
    • Employment Type: Full-time (40 hours/week)    
    • Salary: $80K – $100K (DOE)    
    • Benefits: Medical, Dental & Vision Insurance, Company Paid and Optional Life Insurance
    • Language: Japanese and English    

    Responsible for overseeing, participating in and performing, but not limited to, the following tasks:

    ▶︎ What will you do:     
    • Software Development for Embedded System for vehicle.
    • Determining amount of effort required for each task.
    • Resolution of open issues.
    • Bug fixing.
    • Communicate with engineers in Japan and North America.
    • Providing technical support to other team members, as necessary.
    • Preparing and presenting reports and participating in-group meetings.

    ▶︎ Required Qualifications & Skills:    

    5 + Years of work experience  Engineering experience in product development Experience in Computer Language (RUST)Japanese/English Bilingual (both speaking and writing)

    ▶︎ Preferred Qualifications:    

    Experience in Automotive industry (Car navigation, car audio, etc.)

    ▶︎ Additional Information:

    Candidates must be able to successfully pass a pre-employment background check and drug screeningCandidates must be able to work for any US employer without requiring sponsorship▶︎Compensation:Medical, Dental & Vision insuranceCompany Paid and Optional Life InsurancePaid Time Off and Holidays

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  • Job DescriptionJob Description▶︎ Job Details:• Job Title: Associate He... Read More
    Job DescriptionJob Description

    ▶︎ Job Details:
    • Job Title: Associate Help Desk Specialist
    • Client: Banking Industry
    • Working Location: New York, NY
    • Working style: On-site
    • Employment Type: Part-time
    • Salary: $30-40/h

     
    ▶︎ Position Overview: 
    There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)
    1st shift:  6AM-3PM
    2nd shift: 4PM-12AM
    3rd shift: 12AM-8AM
    2-3 days/week for 1st shift
    *Up to 30 days/year for 2nd & 3rd shift
    Occasional shift change is expected.
    Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month)
     
    ▶︎ What will you do:

    include, but are not limited to support/management/installation of the following:

    Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and componentsMobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolutionAbility to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.Excellent written and verbal communication skills in EnglishVisibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient mannerScheduling Flexibility: This role needs occasional weekend workPrioritize service requests and assign support tickets as appropriateSupport, coach, and train end-users as well as IT colleaguesOther duties as assigned by managementLinking pin to specialists at 2nd level support, operations, suppliers, etc.Create and update work instructions processes, guidelines & knowledge base articlesInstall and deliver IT hardware, repair equipment, and maintain inventory of sparesCommunicate with different departments and liaise between end-users and IT colleaguesRecognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of servicesProvide phone and hands-on support to Client employeesTroubleshooting and identifying network & server related problems for hands-off  

    ▶︎ Required Qualifications & Skills:

    Education: Information Technology (Associate) degree or equivalent job experienceExperience At least 3-5 years experience with PC and Application Support;Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.Experience working in a Virtualized environment; preferably VMWareStrong PC hardware troubleshooting skillsStrong problem troubleshooting skills. Able to research, diagnose, and resolve complex issuesStrong organizational skillsFamiliarity with Android and iOS Operating systems for Mobile devicesDetail orientation – needed to complete long or detailed tasksScripting Ability HelpfulHelpful: Cisco Telephony (Call Manager, Voicemail, etc.)Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.Excellent written and verbal communication skillsAbility to demonstrate processes, and tasks to end-usersMust work well in a high-pressure environment and keep cool under stressWilling to travel within the US (a few times a year)

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  • Job DescriptionJob Description▶︎ Job Details:• Job Title: Associate He... Read More
    Job DescriptionJob Description

    ▶︎ Job Details:
    • Job Title: Associate Help Desk Specialist
    • Client: Banking Industry
    • Working Location: Houston, TX
    • Working style: On-site
    • Employment Type: Part-time
    • Salary: $30-40/h

     
    ▶︎ Position Overview: 
    There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)
    1st shift:  6AM-3PM
    2nd shift: 4PM-12AM
    3rd shift: 12AM-8AM
    2-3 days/week for 1st shift
    *Up to 30 days/year for 2nd & 3rd shift
    Occasional shift change is expected.
    Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month)

    ▶︎ What will you do:

    include, but are not limited to support/management/installation of the following:

    Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and componentsMobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolutionAbility to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.Excellent written and verbal communication skills in EnglishVisibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient mannerScheduling Flexibility: This role needs occasional weekend workPrioritize service requests and assign support tickets as appropriateSupport, coach, and train end-users as well as IT colleaguesOther duties as assigned by managementLinking pin to specialists at 2nd level support, operations, suppliers, etc.Create and update work instructions processes, guidelines & knowledge base articlesInstall and deliver IT hardware, repair equipment, and maintain inventory of sparesCommunicate with different departments and liaise between end-users and IT colleaguesRecognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of servicesProvide phone and hands-on support to Client employeesTroubleshooting and identifying network & server related problems for hands-off  

    ▶︎ Required Qualifications & Skills:

    Education: Information Technology (Associate) degree or equivalent job experienceExperience At least 3-5 years experience with PC and Application Support;Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.Experience working in a Virtualized environment; preferably VMWareStrong PC hardware troubleshooting skillsStrong problem troubleshooting skills. Able to research, diagnose, and resolve complex issuesStrong organizational skillsFamiliarity with Android and iOS Operating systems for Mobile devicesDetail orientation – needed to complete long or detailed tasksScripting Ability HelpfulHelpful: Cisco Telephony (Call Manager, Voicemail, etc.)Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.Excellent written and verbal communication skillsAbility to demonstrate processes, and tasks to end-usersMust work well in a high-pressure environment and keep cool under stressWilling to travel within the US (a few times a year)

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  • Bilingual IT Project Manager(JP/EN)  

    - New York
    Job DescriptionJob Description▶︎ Job Details:• Job Title: Bilingual IT... Read More
    Job DescriptionJob Description▶︎ Job Details:
    • Job Title: Bilingual IT Project Manager  
    • Client: Japanese Bank  
    • Working Location: New York, NY
    • Working Style: On-site, hybrid, or Remote (must work EST hours)
    • Employment Type: Full-time  
    • Salary: $77K - $94K (DOE)  
    • Language: English (Full professional fluency preferred), Business-level Japanese  

    ▶︎ Position Overview:
    The role involves bridging the gap between U.S.-based users and Japan-based developers, managing project requirements, user support, and system improvements. The ideal candidate should have strong communication skills in English and Japanese, along with a background in system development, business analysis, or IT project management.  

    ▶︎ What will you do:
    • Gather requirements from U.S. users and translate them into specifications for developers in Japan.  
    • Manage multiple projects (7-8 systems), including user support and development tasks.  
    • Lead issue resolution, ensuring smooth collaboration between users and the development team.  
    • Work closely with data-related systems, including ETL processes.  
    • Handle some infrastructure-related troubleshooting (e.g., firewall and access issues).  
    • Support and guide development tasks while coordinating with Tokyo for clarifications.  

    ▶︎ Required Qualifications & Skills:
    • Experience in Project Management (Project Leader experience is also acceptable).  
    • Experience as a Business Analyst (including experience in requirements definition).  
    • Bilingual (Full-fluency in English is expected; Business-level Japanese is acceptable).  
    • Experience in application development projects (understanding of web system architecture and full development lifecycle experience).  
    • Ability to read and write SQL.  
    • Strong communication skills, able to engage smoothly with team members in English.  
    • Ability to identify key discussion points and adjust conversations as needed.  
    • Fast learner with a clear, decisive thought process.  
    • Ability to handle multiple tasks simultaneously.  

    ▶︎ Preferred Qualifications:
    • Experience in Infrastructure (DNS, NAT, Firewall, Azure AD, Entra ID, etc.).  
    • Experience in the Finance Industry.  

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  • Bilingual DX Senior Consultant - Manufacturing Solution  

    - New York
    Job DescriptionJob Description▶︎ Job DetailsJob Title: DX Senior Consu... Read More
    Job DescriptionJob Description

    ▶︎ Job Details

    Job Title: DX Senior Consultant – Manufacturing Solution 

    Client: Japanese IT Company 

    Working Location: NYC

    Working Style: Hybrid 2 days in Office

    Employment Type: Full-time

    Salary: 100-120K DOE

    Benefit: Full Benefit (Insurance, PTO, 401K)

    Visa Support: Not available

    Working Hours: 9AM to 5:30PM

    Language: Business-level Japanese or Spanish and Fluent English

    ▶︎ Key Responsibilities

    Lead and execute DX strategy and implementation projects for Japanese manufacturing companies in the U.S. and Mexico

    Serve as Project Manager, overseeing full-cycle delivery of IT solutions including MES, CMMS, and other manufacturing systems

    Develop and propose customized IT and digital transformation strategies aligned with client operational needs

    Act as Account Manager and Trusted Advisor to key clients, developing long-term relationships with executive stakeholders

    Drive business development by identifying and securing new consulting and implementation opportunities

    Contribute to internal growth through knowledge sharing, methodology development, and scalable solution design for the manufacturing sector

    ▶︎ The right candidate will possess:

    Proven skills in analyzing client challenges and designing effective solutions

    Strong stakeholder management in multilingual, cross-cultural project environments

    Understanding of Japanese manufacturing culture, practices, and communication styles

    Ability to operate independently in English and coordinate across global teams

    High interpersonal, presentation, and client engagement capabilities

    ▶︎ Required Qualifications & Skills

    10+ years of experience in IT planning, consulting, or digital transformation in the manufacturing industry

    Hands-on experience with MES, CMMS, PLM, ERP, SCM, or QMS platforms

    Experience leading DX or IT projects in multicultural or cross-functional teams

    Background in consulting firms or internal IT departments within the manufacturing sector

    Familiarity with enterprise architecture, cloud platforms, AI, automation, and smart manufacturing trends

    Experience managing change across departments or multinational organizations

    Project Management Professional (PMP) certification is preferred

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  • Japanese Bilingual IT Sales Representative  

    - New York
    Job DescriptionJob Description▶︎ Job Details:• Job Title: Japanese Bil... Read More
    Job DescriptionJob Description

    ▶︎ Job Details:
    • Job Title: Japanese Bilingual IT Sales Representative
    • Client: IT Company
    • Working Location: Manhattan, NY
    • Working Style: Hybrid or On-site
    • Employment Type: Full-time
    • Salary: $45 - $75K / (DOE)
    • Working Hours: 9:00AM – 5:00PM (EST) Monday – Friday  
    • Language: Japanese and English (Verbal and written required)  

    ▶︎ Position Overview:
    Develops a high level of product knowledge and market application knowledge in order to effectively increase sales revenue and coordinate sales of network and system solutions.

    ▶︎ What will you do:
    • Identify and respond in a timely and effective manner to competitive and market opportunities, as well as communications from existing and potential customers  
    • Make sales calls, develop the territory, and provide proposals, bids, and other project information to potential customers and influencers  
    • Plan and coordinate the sale and implementation of existing products with Network Operation & Solution and Technical Planning departments  
    • Contact existing customers to understand their needs and explore potential business expansion opportunities  
    • Prepare written presentations, proposals, reports, and price quotations for customers  
    • Maintain sales contracts with existing customers  
    • Maintain industry and market expertise  
    • Conduct sales promotional activities, including visits and phone calls to potential customers  
    • Manage existing customer relationships to maximize satisfaction and cross-sales opportunities  
    • Prepare sales forecasts, annual budgets, and sales plans  
    • Review assigned account information and issue monthly invoices using the internal system  
    • Assist in the collection of past-due payments from assigned accounts as part of account maintenance  
    • Prepare sales promotional materials and perform presentations to customers  
    • Conduct market research  
    • Assist post-sales and provisioning staff in service start-up for customers  

    ▶︎ Required Qualifications & Skills:
    • Strong Japanese and English skills, verbal and written

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  • IT Network Engineer  

    - Houston
    Job DescriptionJob Description▶︎ Job Details:• Job Title: IT Network E... Read More
    Job DescriptionJob Description▶︎ Job Details:
    • Job Title: IT Network Engineer
    • Client: Japanese IT Company
    • Working Location: Houston, TX (Downtown)
    • Working Style: Hybrid (3 days per week at office)
    • Employment Type: Full-time
    • Salary: $100,000 - $110,000/year (DOE)
    • Benefits: Full Benefits (Health, Dental, Vision insurance, 401K, PTO, etc.)
    • Working Hours: 9:00AM - 5:00PM 

    ▶︎ Position Overview: We are seeking an IT Network Engineer to support our Japanese IT client's hybrid team in downtown Houston. The ideal candidate will lead infrastructure-related technological projects, manage network engineering tasks, and maintain both on-prem and cloud-based systems. This role includes project management responsibilities and requires strong system engineering skills across security, networking, data center operations, and telecommunications.

    ▶︎ What will you do:
    • IT Infrastructure System Consultation: Develop and lead IT infrastructure projects for clients. Create and present business proposals. Conduct market research and competitive analysis. Review and analyze client IT data. Ensure client IT infrastructure complies with company standards.  
    • Project Management: Plan and implement network, security, and infrastructure projects. Define scopes, tasks, timelines, and budgets. Manage project teams and resources. Track deliverables, direct team members, and oversee logistics. Present reports to stakeholders and adapt plans as needed. Maintain vendor relationships and ensure project success.  
    • Network Engineering, Management, and Operation: Design and implement product development and manufacturing processes. Lead engineering teams and support product/process improvements. Communicate technical data to stakeholders. Ensure compliance and manage supplier/customer relationships.  
    • Data Center Management and Operation: Maintain colocation services and manage cloud (IaaS/PaaS) systems.  
    • Security System Engineering: Define, design, implement, and manage security systems including firewall, IDS/IPS, MFA, NAC, EDR/MDR, proxies, and anti-virus/malware solutions.  
    • Network System Engineering: Define, design, implement, and manage systems such as routers, switches, firewalls, Wi-Fi, MPLS, SASE, SD-WAN/LAN, VPN, and WAN Optimization tools.  
    • Telephone System Engineering: Manage systems such as on-prem PBX and Cloud PBX services.  
    • Video Conferencing Systems: Select, implement, and maintain video conferencing and digital whiteboard systems.  

    ▶︎ Required Qualifications & Skills:
    • Excellent customer service, written, and oral communication skills  
    • Strong documentation and problem-solving abilities  
    • In-depth understanding of network services, TCP/IP, and system engineering principles  
    • Ability to analyze, plan, and manage technical systems and processes  
    • Familiarity with data center management, data governance, and current tech trends  
    • Experience with PMI project management principles  
    • Team-oriented mindset  
    • Bachelor’s degree preferred  
    • 4–7 years of System Engineering experience and 2–4 years of Project Management experience required

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  • Customer Service and Quality Assurance Coordinator  

    - New York
    Job DescriptionJob Description▶︎ Job Details:• Job Title: Customer Ser... Read More
    Job DescriptionJob Description▶︎ Job Details:
    • Job Title: Customer Service and Quality Assurance Coordinator
    • Working Location: Long Island City, NY
    • Working Style: On-site
    • Employment Type: Full-time, Non-exempt
    • Salary: $48K - $52K / Annual (DOE)
    • Benefits: Insurance
    • Language: English (Business level), Japanese (Business level)

    ▶︎ Position Overview: We are seeking a proactive and detail-oriented professional to take ownership of key responsibilities directly reporting to senior management. This role will be pivotal in enhancing our customer satisfaction, addressing claims, and maintaining effective communication with clients and partners. 

    ▶︎ What will you do:     
    • Client and Supplier Communication: Serve as the main liaison between the company and clients, suppliers, or business partners during the inspection and quality control process.
    • Claims Management and Issue Resolution: Act as the primary point of contact for claims received from overseas customers. 
    • Negotiation and Relationship Building: Act as the primary point of contact for claims received from overseas customers. 
    • Negotiation and Relationship Building: Collaborating with the estimator, negotiate effectively with partners and suppliers to address and resolve concerns while maintaining positive working. 
    • Quality Assurance Support: Collaborate with the operations team to inspect and review incoming goods, ensuring compliance with quality standards.
    • Customer Service and Feedback Management: Follow up with customers' post-delivery to ensure satisfaction and address any concerns or returns. 

    ▶︎ Required Qualifications & Skills:    
    • 2 years of customer service experience preferred.    
    • Exceptional communication and interpersonal skills with an ethical mindset.    
    • Detail-oriented with excellent problem-solving abilities.    
    • Ability to work collaboratively with internal teams and external partners.    
    • Experience in a flexible work environment is a plus.    
    • English and Japanese language skills at a business level.    
    • Strong organization and self-motivation skills.    
    • Ability to communicate effectively and work in a team.    
    • Understanding of collaboration in a fast-paced environment.    
    • Proficiency in using computers and technology for inventory and communication purposes.    

    ▶︎ Preferred Qualifications:    
    • Understanding of supply chain logistics, including common obstacles and practical solutions (not required but a plus).    

    ▶︎ Work Environment:    
    • Full-time, on-site position: Work performed in an office environment, requiring the ability to operate standard office equipment and keyboards, with verbal communication.    

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