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Chicos FAS Inc.
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  • Assistant Store ManagerJoin our fashion-obsessed team, dedicated to a... Read More
    Assistant Store Manager

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

    Position Objective

    The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional Responsibilities

    Performance Culture

    Analyzes sales reports and KPIs to determine the needs of the business; in partnership with Store Manager, executes in store business and sales strategies.Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.Controls payroll and supply budget.Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.Ensures visual presentation, organization, and facility maintenance are representative of the Brand.Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.Trains, coaches and assists with locate fulfillment and selling.

    Building High Performing Teams

    Motivates and inspires store team, developing a shared vision while modeling core values.Promotes an inclusive, collaborative approach to problem solving.Communicates with store teams and Store Manager to effectively lead positive change.Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

    Customer Experience

    Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

    Talent

    Assists in recruiting, hiring and developing a high performing team.Supports, implements, and provides follow-up for all training programs, seminars, etc.Assesses and coaches store team on performance.In partnership with the SM, resolves human resources issues in a timely and effective manner.Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.Ensures that store team adheres to all employment practices and policies.

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    QualificationsHigh School diploma or equivalent2+ years of retail management experience preferredMust be 18 years of age or olderExcellent communication, verbal, and written skillsAble to learn or adapt to technology provided by the companyProven excellent customer service skills with statistical track record in all areas of sales and leadershipStrong organizational skills and ability to multi-task in a fast-paced environmentStrong leadership qualities, training and team building skillsKnowledge of administrative aspects of store operationsAble to communicate with customers and staffRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPhysical RequirementsConstant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

    Read Less
  • Sales Associate - Chico's  

    - Chattanooga
    Sales AssociateJoin our chic team, dedicated to a styling and social e... Read More
    Sales Associate

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

    POSITION OBJECTIVE:

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    FUNCTIONAL RESPONSIBILITIES:

    Drive for Results

    Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Maintains knowledge of current sales and promotions; maintains pricing and visual standards.Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.Participates in visual directives including monthly store sets and zone maintenance.

    Customer Experience

    Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.Signs up clients for reward program.Builds and maintains a solid customer following through clienteling and wardrobing.Knows current product fit and style assortment offerings in store and on line.Maintains consistent client communication through utilization of customer book.

    Operational Excellence

    Supports replenishment activities that keep the store full and abundant.Assists with locate fulfillment.Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.Assist with boutique cleanliness and organization

    Teamwork and Growth

    Promotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    QUALIFICATIONS:

    High School diploma or equivalentRetail or sales experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsAble to learn or adapt to technology provided by the companyStrong organizational skills and ability to multi-task in a fast-paced environmentAble to communicate with customers, Associates, and ManagementRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

    PHYSICAL REQUIREMENTS:

    Constant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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  • Sales Associate - Chico's  

    - Carmel
    Join Our Chic TeamJoin our chic team, dedicated to a styling and socia... Read More
    Join Our Chic Team

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

    Position Objective

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional Responsibilities

    Drive for Results

    Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Maintains knowledge of current sales and promotions; maintains pricing and visual standards.Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.Participates in visual directives including monthly store sets and zone maintenance.

    Customer Experience

    Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.Signs up clients for reward program.Builds and maintains a solid customer following through clienteling and wardrobing.Knows current product fit and style assortment offerings in store and on line.Maintains consistent client communication through utilization of customer book.

    Operational Excellence

    Supports replenishment activities that keep the store full and abundant.Assists with locate fulfillment.Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.Assist with boutique cleanliness and organization

    Teamwork and Growth

    Promotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    QualificationsHigh School diploma or equivalentRetail or sales experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsAble to learn or adapt to technology provided by the companyStrong organizational skills and ability to multi-task in a fast-paced environmentAble to communicate with customers, Associates, and ManagementRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPhysical RequirementsConstant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

    Read Less
  • Support Associate - Chico's  

    - Wichita
    Support AssociateJoin our chic team, dedicated to a styling and social... Read More
    Support Associate

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

    Position Objective:

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional Responsibilities:

    Operational Excellence:

    Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.Ensures new products are properly merchandised and represented in a timely manner.Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.Participates in pricing changes and markdowns.Alerts store management to cash supply needs.Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.Assists with boutique cleanliness and organization

    Customer Experience:

    Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

    Teamwork and Growth:

    Promotes an inclusive, collaborative approach to problem solvingSeeks personal developmental opportunities and readily solicits feedback

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    Qualifications:

    Previous stock or cashier experience preferredMust be 16 years of age or olderExcellent communication skillsExcellent customer service skillsStrong organizational skills and ability to multi-task in a fast-paced environmentAble to learn or adapt to technology provided by the companyMust be able to work the majority of the shift standingAbility to work quickly and within strict timelinesAbility to demonstrate teamworkExposure to visual merchandising and product placement techniques desiredCommunicate with customers, Associates, and Management; wear / communicate with headsetRegular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

    Physical Requirements:

    Constant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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  • Sales Lead - Soma  

    - Fresno
    Associate LeadThe Associate Lead is primarily responsible for supporti... Read More
    Associate Lead

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

    Functional ResponsibilitiesPromotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.Supports and administers receipt and dispatch of inventory and supplies according to company policy.Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Builds and maintains a solid customer following through clienteling and wardrobing.Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    CompetenciesCulture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.Courage Stepping up to address difficult issues, saying what needs to be said.QualificationsHigh School diploma or equivalentMust be 18 years old or olderMinimum 2 years prior retail or sales management experience preferredExcellent communication, verbal, and written skillsAble to travel to stores throughout the districtExcellent customer service skillsKnowledge of administrative aspects of store operationsCommunicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pullingRegular attendance is essential to this position in order to ensure adequate coverage to meet company objectivesAbility to work a flexible work schedule, including nights, weekends, and holidays is required

    The wage range for this position is $17.90 - $22.35. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

    Read Less
  • Assistant Store ManagerJoin our fashion-obsessed team, dedicated to a... Read More
    Assistant Store Manager

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

    The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional ResponsibilitiesAnalyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.Controls payroll and supply budget.Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.Ensures visual presentation, organization, and facility maintenance are representative of the Brand.Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.Trains, coaches and assists with locate fulfillment and selling.Building High Performing TeamsMotivates and inspires store team, developing a shared vision while modeling core values.Promotes an inclusive, collaborative approach to problem solving.Communicates with store teams and Store Manager to effectively lead positive change.Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.Customer ExperienceModels, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.TalentAssists in recruiting, hiring and developing a high performing team.Supports, implements, and provides follow-up for all training programs, seminars, etc.Assesses and coaches store team on performance.In partnership with the SM, resolves human resources issues in a timely and effective manner.Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.Ensures that store team adheres to all employment practices and policies.

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    QualificationsHigh School diploma or equivalent2+ years of retail management experience preferredMust be 18 years of age or olderExcellent communication, verbal, and written skillsAble to learn or adapt to technology provided by the companyProven excellent customer service skills with statistical track record in all areas of sales and leadershipStrong organizational skills and ability to multi-task in a fast-paced environmentStrong leadership qualities, training and team building skillsKnowledge of administrative aspects of store operationsAble to communicate with customers and staffRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPhysical RequirementsConstant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

    Read Less
  • Support Associate - Chico's  

    - Los Gatos
    Support AssociateThe Support Associate is responsible for supporting a... Read More
    Support Associate

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional ResponsibilitiesProcesses merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.Ensures new products are properly merchandised and represented in a timely manner.Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.Participates in pricing changes and markdowns.Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.Promotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.Other duties as assigned.Assists with boutique cleanliness and organization.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    Competencies include:

    Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.Courage - Stepping up to address difficult issues, saying what needs to be said.

    Qualifications include:

    High school diploma or equivalentPrevious stock or cashier experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsStrong organizational skills and ability to multi-task in a fast-paced environmentAble to learn or adapt to technology provided by the companyMust be able to work the majority of the shift standingAbility to work quickly and within strict timelinesAbility to demonstrate teamworkExposure to visual merchandising and product placement techniques desiredCommunicate with customers, Associates, and Management; wear / communicate with headsetRegular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

    Physical requirements include:

    Constant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    The wage range for this position is $16.90 - $21.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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  • Sales Associate - Soma  

    - Collegeville
    Sales AssociateWe are customer obsessed, innovative, and have the best... Read More
    Sales Associate

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

    Position Objective:

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional Responsibilities:

    Drive for Results:

    Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Maintains knowledge of current sales and promotions; maintains pricing and visual standards.Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.Participates in visual directives including monthly store sets and zone maintenance.

    Customer Experience:

    Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.Signs up clients for reward program.Builds and maintains a solid customer following through clienteling and wardrobing.Knows current product fit and style assortment offerings in store and on line.Maintains consistent client communication through utilization of customer book.

    Operational Excellence:

    Supports replenishment activities that keep the store full and abundant.Assists with locate fulfillment.Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.Assist with boutique cleanliness and organization

    Teamwork and Growth:

    Promotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    Qualifications:

    High School diploma or equivalentRetail or sales experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsAble to learn or adapt to technology provided by the companyStrong organizational skills and ability to multi-task in a fast-paced environmentAble to communicate with customers, Associates, and ManagementRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

    Physical Requirements:

    Constant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5427 Providence Town Center

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

    Read Less
  • Support Associate - Soma  

    - Torrance
    Support AssociateThe Support Associate is responsible for supporting a... Read More
    Support Associate

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional Responsibilities

    Operational Excellence

    Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.Ensures new products are properly merchandised and represented in a timely manner.Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.Participates in pricing changes and markdowns.Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

    Customer Experience

    Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

    Teamwork and Growth

    Promotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.Other duties as assigned.Assists with boutique cleanliness and organization.CompetenciesCulture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.Courage - Stepping up to address difficult issues, saying what needs to be said.QualificationsHigh school diploma or equivalentPrevious stock or cashier experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsStrong organizational skills and ability to multi-task in a fast-paced environmentAble to learn or adapt to technology provided by the companyMust be able to work the majority of the shift standingAbility to work quickly and within strict timelinesAbility to demonstrate teamworkExposure to visual merchandising and product placement techniques desiredCommunicate with customers, Associates, and Management; wear / communicate with headsetRegular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.Physical RequirementsConstant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    The wage range for this position is $16.90 - $21.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

    5483 - Del Amo Fashion Center

    Read Less
  • Sales AssociateJoin our fashion-obsessed team, dedicated to a styling... Read More
    Sales Associate

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

    Functional ResponsibilitiesDrive for ResultsMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.Maintains knowledge of current sales and promotions; maintains pricing and visual standards.Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.Participates in visual directives including monthly store sets and zone maintenance.Customer ExperienceModels and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.Ensures prompt resolution of customer concerns.Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.Signs up clients for reward program.Builds and maintains a solid customer following through clienteling and wardrobing.Knows current product fit and style assortment offerings in store and on line.Maintains consistent client communication through utilization of customer book.Operational ExcellenceSupports replenishment activities that keep the store full and abundant.Assists with locate fulfillment.Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.Assist with boutique cleanliness and organizationTeamwork and GrowthPromotes an inclusive, collaborative approach to problem solving.Seeks personal developmental opportunities and readily solicits feedback.

    Other duties as assigned.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    QualificationsHigh School diploma or equivalentRetail or sales experience preferredMust be 18 years of age or olderExcellent communication skillsExcellent customer service skillsAble to learn or adapt to technology provided by the companyStrong organizational skills and ability to multi-task in a fast-paced environmentAble to communicate with customers, Associates, and ManagementRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPhysical RequirementsConstant Walking/Standing- 67-100% of 8-hour shiftOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shiftFrequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany