Pay: $26+ per hour
Benefits: Health insurance, SIMPLE IRA Match, Paid Vacation
Job type: Full-time
We are looking for a Drive-Thru Assistant Director to join our team. The primary objective of the drive-thru leader is to provide 'An experience that is quick and accurate, but never rushed." You will be tasked with accomplishing this and other goals while managing a team, in close coordination with our Director team.
Overview
BenefitsHealth Insurance3 weeks of paid vacation3% SIMPLE IRA Match1-on-1 Development Opportunities2x Monthly with Managing PartnerWeekly with Front of House DirectorProfessional business coaching through Uncommon InfluenceUniform provided at no additional chargeFree meals on breakOpportunities for growthSundays offCollege Scholarship OpportunitiesProfile of ideal candidateCollege graduate or qualifying experienceInterested in career growth with Chick-fil-AWanting to learn and master business skills, soft skills and people skillsAble to work 42-45 hours per week and available Saturdays--Sundays guaranteed off.Shows self-awareness, emotional intelligence and strong communication skills.Bilingual is a competitive advantage*Someone who is humble, hungry and smartTreats others with kindness and respect, no matter the pressure or circumstancesValues teamwork and loves Serving and Helping OthersPrior experience is preferred but not requiredResponsibilities and Expectations:Lead a team and accomplish the followingAssist the leadership team in accomplishing the organization's goalsGuest experience scores at or above the top 20% for all Chick-fil-A'sDevelop and lead a team of drive-thru leadershipMaintain all drive-thru systems and technologyAchieve a Chick-fil-A drive-thru ranking of 50 or better (out of 2,500 restaurants)Takes ownership of all drive-thru guest experiencesHelps with new and ongoing training of all front-of-house team membersHelps with guest issue resolution and careHelps create and manage staff schedules and daily shift setupsEnsures regulatory compliance for the organizationBalances labor and sales objectives while meeting speed of service targets and guest experience metricsMust be able to demonstrate and coach others on our service requirements, including the Core 4 (Sharing a smile, speaking with a friendly tone, making eye contact and saying My Pleasure)Company DescriptionIn 1967, S. Truett Cathy opened the first Chick-fil-A restaurant and created a partnership with Doris Williams, who became the first Chick-fil-A Operator. From there, the Chick-fil-A franchise business model was born. Today, most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who are devoted to their communities and Team Members.