The Role:
The Retail Makeup Artist is responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury’s exceptional makeup artistry technique and service. The Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.
Reporting Relationships: Business Manager
Role Accountabilities:
Sales
Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT).Work collaboratively to achieve and exceed team and counter goals.Create Brand awareness through the sharing and demonstration of your product knowledgeIntroduce new product launchesSeat customers for a makeup serviceDemonstrating entrepreneurial spirit within the parameters of the Company guidelines.Consistently promote the Tilbury Touch to the customers.Customer Service
Lead by example at all times to promote the Tilbury Touch and exceptional customer serviceDeal with customer queries, through the use of sound judgement and achieving positive outcomesSeat customers for a makeup serviceWorking quickly and accurately in time pressured conditionsTake every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines.Teamwork
Assist in the execution of events meeting both booking and sales goals. Demonstrate a positive and cooperative approach towards your work and your colleaguesContribute to individual and team development plans through constructive feedbackMaintain high standards of timekeeping to ensure team efficiencyAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.Recognize and celebrate great performanceOperations
Ensure that the store is ‘customer ready’ from open to close of businessMaintain excellent hygiene standards. Clean display units, tools and testers throughout the dayAssist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customerAdhere to the Company cash loss prevention procedures and security policiesImplement visual merchandising, new launch displays and collateral placement as directed by the management teamComplete administrative tasks in a timely and accurate mannerRaise operational issues for resolution in a timely mannerStore and Retail Partner Relationships
Establish and develop a cooperative and mutually respectful relationship with the store retail colleaguesMaintain the store standards and policies at all timesProactively suggest win-win opportunities to drive sales within store colleaguesContribute to individual and team development plans through constructive feedbackMaintain high standards of timekeeping on counter to ensure team efficiencyAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.Recognize and celebrate great performanceRequirements
Key Selection Criteria:
A strong artistry portfolio.Examples of leading events and masterclassesProven track record of strong sales performanceExperience of managing, developing, and coachingAdditional language proficiency is a plusBenefits
Base Compensation Range: $25-30 hourly
Company Benefits:
Generous staff discount to use on all productsAccess to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema ticketsMedical, dental, and vision benefitsCommuter Benefits (Pre-tax)Flex Spending Account (FSA)Employee Assistance Program (EAP)401(k) with Company matchPaid Time Off**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
Culture of the Team:
We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast-paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.
*OUR MISSION
‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’
The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Coordinator is responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Coordinator is always reflecting the brand values with the Charlotte Tilbury P’s: Professional, Proactive, Passionate, Prescriptive, and Potential. The Sales and Artistry Coordinator is responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry coordinator is also responsible for strategizing future needs while executing with excellence: sales, brand engagement, merchandising, operations, training, and retail relationships. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.
Role Accountabilities
Sales
Drive financial results in store to meet and exceed plan including Key Performance Indicators (KPI’s) – examples; Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking.Determine individual and team sales targets to meet and exceed plan.Communicate agreed targets and work with direct reports to identify and deliver sales objectives.Identify and execute key and incremental Eventing opportunities to bring Tilbury theater to the in-store experience to drive brand awareness and engagement.Inspire and motivate CT door teams to drive sales via the “Tilbury Touch” when Sales & Artistry Coordinator is not in door.Participate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs.Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations.Responsible for being a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines.Think creatively to ensure business growth year over year.Customer Service
Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awareness in door.Identify ways to improve Charlotte Tilbury service extending through retail employees via in store support, training and eventing.Manage customer queries, using sound judgement and a goal of achieving positive outcomes.Work collaboratively with the Education team to provide continuous, relevant, and effective training and development. This ongoing development should be both internal and external to ensure Charlotte Tilbury standards are achieved in areas of service, artistry and product knowledge. Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when appropriate. Proactive use of the Retailer customer database for direct clientele opportunities in the air and on the ground.Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.Lead by example through continuously improving and evolving personal artistry skills.Personally maintain a professional appearance and ensure the team aligns with the CT dress code including both makeup and attire.Team Development
Proactively anticipate staffing and support needs for driving sales.Create a positive, cohesive, cooperative team culture in store.Facilitate high impact trainings that include key in-store Retailer trainings (ie: Sephora Sales + Training visits / Nordstrom Stay and Play).Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings and a collaborative leadership style.Recognize and celebrate great performance.Encourage completion of LMS courses and provide follow-up on retention checks.Attend and participate in Seasonal School and partner with Area Trainer on at counter follow-up plan.Assist Area Trainer with Start of a Dream/CMA new hire onboarding.Operations
Implement door development plans and schedule support to address business growth needs.Ensure that the counter is ‘customer ready’ from open to close of business.Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales.Schedule to optimize coverage according to customer flow and business needs.Control store expenses (i.e. counter consumables) within budget guidelines.Implement visual merchandising, new launch displays, and collateral placement as directed by the Magic office.Maintain excellent counter hygiene standards.Maintain technology on counter, to include screens, iPad and music.Raise operational and VM issues for resolution in a timely manner.Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms.Accountable for completing all administrative assignments by their due date.Store and Retail Partner Relationships
Establish and develop a cooperative and mutually respectful relationship with the entire store team.Maximize ROI by scheduling time in store during peak business hours, including weekends.Build relationships that are meaningful through strong communication, reliability, and partnership.Maintain the store standards and policies at all times.Proactively suggest win-win opportunities to drive sales within store.Reporting Relationships: Reporting to the Sales and Artistry Executive
Location: Preferably based in the Chicago area
Requirements
Key Selection Criteria:
2+ years of Beauty industry experience2+ years of Beauty retail managementIntermediate skills in MS Office including MS Word, Excel, and OutlookExcellent numerical and analytical skillsAbility to influence othersExcellent communicator, both written and oralDemonstrated ability in creating sales strategy and consistently achieving sales planDemonstrated success in developing winning teamsMust possess strong strategic thinking and decision-making skillsMust be able to create winning partnerships with retailersBenefits
Base Salary Range: $70,000.00 - $73,000.00**
Generous staff discount to use on all productsMedical, dental, and vision benefitsCommuter Benefits (Pre-tax)Flex Spending Account (FSA)Employee Assistance Program (EAP)401(k) with Company matchPaid Time OffBirthday PTO Read LessThe Role
We are looking for a driven, passionate superstar to join Team Tilbury as our Temporary Sales & Artistry Executive-North Carolina & South Carolina. The Sales & Artistry Executive is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Executive is also responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Executive is always reflecting the brand values with the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry Executive is also responsible for strategizing future needs while executing with excellence - sales, brand engagement, merchandising, operations, training, retailer relationships, Human Resources and employee development, among other tasks in this position. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.
Location- Preferably based in Charlotte, North Carolina
Reporting Relationships- Reporting to the Area Sales Manager, East
Key Responsibilities
Sales
Drive financial results in store to meet and exceed plan for Free-Standing Store and Partnered Retailers. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS), Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking and product ranking.Determine individual and team sales targets to meet and exceed plan for Free-Standing Store and Partnered Retailers. Communicate agreed targets and work with direct reports to agree sales objectives and deliver themInspire and motivate Free-Standing Store and non-CT payroll door teams to continue to drive sales via the Tilbury Touch when Sales & Artistry Executive is not in door.Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations in Free-Standing Store and our Partnered Retailers. Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.Think creatively to ensure business growth year over year in Free-Standing Store and assigned door set. Consistently promote the Tilbury Touch to the team and customers.Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs for Free-Standing Store and for our Retailers.Customer Service
Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive Brand awareness in door.Identify ways to improve Charlotte Tilbury service extended through retail employees through in store support, training and eventingManage customer queries, through the use of sound judgement and achieving positive outcomesWorking with the Education and Artistry team to ensure continuous training and development to be provided to all accounts to ensure Charlotte Tilbury standards are achieved in both areas of service and artistryTake every opportunity to extend exceptional customer service beyond the in-store experience. For example, Makeup applications, Charlottetilbury.com and proactive use of the customer database for direct clienteling opportunities in line with Company guidelines.Responsible for improving and evolving personal artistry skills as to lead by example in all areasHelp provide an atmosphere that motivates and inspires MAGIC service, both internally and externallyMaintain a professional appearance personally and ensure the team also aligns with the CT dress code with both makeup and attireTeam Development
Proactively anticipate staffing needs at our Free-Standing Store and in assigned market, including sourcing and selecting talent to deliver business objectivesRecruit and hire the best makeup artists and customer service professionals who embody the Charlotte Tilbury brand as a part of the team for Free-Standing Store and assigned market. Facilitate high impact trainings that include key in-store Retailer trainings (ie - Sephora ESV / Ulta on the floor training / Nordstrom Stay and Play)Manage and lead Sales and Artistry Coordinators and Free-Standing Store Manager through ongoing coaching and development. Responsible for the oversight of their performance in their role demonstrated via their retailer relationships and territory sales.Build a bench of candidates for growth through consistent development and investmentCreate a positive, cohesive, cooperative team culture in storeCreate and maintain an atmosphere of open and positive communication, professionalism and creativity at all times through team meetings, trainings and a collaborative leadership styleRecognize and celebrate great performanceOperations
Implement door development plans and schedule support to address business growth needs. Responsible for the scheduling priorities of all Sales and Artistry Coordinators, Free-Standing Store Manager, Freelancers to meet sales objectivesManage Freelance budget and ensure payroll is processed in a timely mannerEnsure that the Free-Standing Store and Retailer counters are ‘customer ready’ from open to close of businessMaintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize salesSchedule to optimize coverage according to customer flow and business needs in Free-Standing Store and Partnered Retailer locations. Control store expenses (i.e. counter consumables) within budget guidelinesEnsure the Company cash loss prevention procedures and security policies are adhered toImplement visual merchandising, new launch displays and collateral placement as directed by the marketing teamMaintain excellent counter hygiene standardsMaintain technology on counter, to include screens, iPad and musicRaise operational issues for resolution in a timely mannerEnsure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset formsAccountable for completing all administrative assignments by their due dateStore and Retail Partner Relationships
Free-Standing in front of storeEstablish and develop a cooperative and mutually respectful relationship with the entire store teamMaximizing ROI by scheduling time in store during peak business hours, including weekends.Build relationships that are meaningful through strong communication, reliability and partnershipMaintain the store standards and policies at all timesProactively suggest win-win opportunities to drive sales within storeSupporting with planned and coordinated in-store events to drive customer engagement, increase brand awareness, and support sales objectives.Requirements
Key Selection Criteria
3+ years of Beauty/Luxury industry experience3+ years of Beauty/Luxury retail managementDemonstrated ability in creating sales strategy and consistently achieving sales plansAbility to travel 75%Must be able to create winning partnerships with retailers.Demonstrated success in developing winning teamsMust possess strong strategic thinking and decision-making skillsAbility to work independently with integrity and efficiently in a productive environmentIntermediate skills in MS Office including MS Word, Excel, and OutlookExcellent communicator, both written and oralBenefits
Base Salary Range $35-40 USD hourly
This is a temporary position via an agency. Benefits will be offered through the employment agency and outlined to candidates accordingly.
**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Read LessAs the fastest growing beauty brand – we are on a mission to disrupt and revolutionize the beauty industry. Our spellbinding products, show-stopping artistry, and world-class emotional connections with customers and colleagues alike set us apart. Our unique culture is fearless and innovative, empowering our people to think outside the box and embrace an entrepreneurial mindset as we expand globally. Are you ready to be part of a magical journey where the sky is the limit? Join us as we grow and transform the beauty landscape.
As a Charlotte Tilbury Retail Artist, you are at the heart of our stores and counters, bringing magic to life. Based on the shop floor at Bloomingdale's Chestnut Hill, your role is to empower customers to be the most beautiful version of themselves by combining expert artistry skills with exceptional product knowledge and genuine passion. You excel at creating lasting emotional connections and adapt your style to meet the diverse needs of every customer.
Key Accountabilities
Work at a fast pace to achieve and exceed KPIs, driven by the thrill of success and a desire to surpass expectations.Build and maintain a book of clients to encourage replenishment and book appointments.Embrace teamwork with a collaborative spirit, supporting managers and colleagues while adapting quickly to change.Champion world-class artistry and deliver an impeccable customer experience as a dedicated Charlotte Tilbury brand ambassador.Maintain company grooming standards and present a polished, professional appearance at all times.Your Skills and Experience
Previous experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG is preferred.Passion for the Charlotte Tilbury brand and a desire to contribute to its disruptive growth in beauty.Experience in makeup application with the ability to tailor your style to various customer needs.Positive, energetic, and limitless thinking that shines through in your work. Read LessCharlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte’s secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.
Requirements
As a Charlotte Tilbury Retail Artist, you are at the heart of our stores and counters, bringing magic to life. Based on the shop floor at Bloomingdale's Short Hills, your role is to empower customers to be the most beautiful version of themselves by combining expert artistry skills with exceptional product knowledge and genuine passion. You excel at creating lasting emotional connections and adapt your style to meet the diverse needs of every customer.
Key Accountabilities
Work at a fast pace to achieve and exceed KPIs, driven by the thrill of success and a desire to surpass expectations.Build and maintain a book of clients to encourage replenishment and book appointments.Embrace teamwork with a collaborative spirit, supporting managers and colleagues while adapting quickly to change.Champion world-class artistry and deliver an impeccable customer experience as a dedicated Charlotte Tilbury brand ambassador.Maintain company grooming standards and present a polished, professional appearance at all times.Your Skills and Experience
Previous experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG is preferred.Passion for the Charlotte Tilbury brand and a desire to contribute to its disruptive growth in beauty.Experience in makeup application with the ability to tailor your style to various customer needs.Positive, energetic, and limitless thinking that shines through in your work.**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
Culture of the Team:
We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast-paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.
*OUR MISSION
‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’
Read LessCharlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte’s secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.
Requirements
The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.
Main Duties:
Sales:Strive to achieve sales goals, and sales per hour target.Create brand awareness through the sharing and demonstration of your product knowledge.Demonstrate entrepreneurial spirit within the parameters of the company guidelines.Customer Service:Lead by example at all times to promote the Tilbury Touch and exceptional customer service.Team Work:Demonstrate a positive and cooperative approach towards your work and your colleaguesAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.Operations:Ensure the counter/gondola is “customer ready” from open to close of businessMaintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day.Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.Assist in hosting and execution of eventsMaintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (AllWork) Read LessCharlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte’s secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.
Requirements
The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.
Main Duties:
Sales:Strive to achieve sales goals, and sales per hour target.Create brand awareness through the sharing and demonstration of your product knowledge.Demonstrate entrepreneurial spirit within the parameters of the company guidelines.Customer Service:Lead by example at all times to promote the Tilbury Touch and exceptional customer service.Team Work:Demonstrate a positive and cooperative approach towards your work and your colleaguesAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.Operations:Ensure the counter/gondola is “customer ready” from open to close of businessMaintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day.Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.Assist in hosting and execution of eventsMaintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (AllWork) Read LessOVERALL PURPOSE OF THE ROLE: Responsible for the effective and efficient operations of the Charlotte Tilbury brand at Nordstrom. An ambassador for the Charlotte Tilbury brand, this position will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Responsibilities also include anticipating needs while executing with excellence the sales, events, merchandising, operations, among other tasks in this position.
MAIN DUTIES AND RESPONSIBILITIES:
SalesDrive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.Customer ServiceTake every opportunity to extend exceptional customer service beyond the in-store experience.Lead by example always to promote the Tilbury Touch and exceptional customer serviceEnsure that the counter is ‘customer ready’ from open to close of businessMaintain the required inventory levels and accurate stock filesImplement visual merchandising, new launch displays and collateral placement as directed by the marketing teamEstablish and develop a cooperative and mutually respectful relationship with the store retail operations teamProactively suggest win-win opportunities to drive sales within storeMaintain excellent counter hygiene standardsOpen availability to work during peak days.Maintain the store standards and policies at all times Read Less