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Charlotte Hornets
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  • Senior Director of Live Production  

    - Charlotte
    The Charlotte Hornets are seeking a technical and creative leader to o... Read More
    The Charlotte Hornets are seeking a technical and creative leader to oversee the execution and visual integrity of all in-arena video and digital display content at Spectrum Center. Reporting to the SVP, Fan Experience & Live Production, this role serves as the control room director for all Hornets home games and major events, ensuring seamless, broadcast-quality execution across all live productions. This position is responsible for leading day-to-day production operations, managing game day technical crews, and overseeing all show preparation and execution. The Senior Director will collaborate closely with Game Presentation, Creative, Brand, Content, and Technical Operations teams to bring innovative concepts to life through dynamic video, motion graphics, and live storytelling. The ideal candidate combines elite-level live production expertise with strong creative instincts, operational leadership, and the ability to perform effectively in high-pressure live event environments., and the ability to perform effectively in high-pressure live event environments. Core Values The Charlotte Hornets organization embodies the following core values * Integrity * Teamwork * Competitiveness * Candor * Accountability * Resilience Essential Duties and Responsibilities * Own the execution and visual integrity of all in-arena video board and digital display content, ensuring a consistent, broadcast-quality presentation across all assets and events. * Serve as control room director for all Hornets home games and major live events, overseeing seamless real-time execution. * Lead the hiring, training, scheduling, and performance management of game day production staff, including technical crew members, freelancers, and control room personnel. * Conceptualize, script, oversee shoots, and edit video content that enhances the Hornets in-arena entertainment experience. * Create and manage video production project lists, shot sheets, scripts, timelines, and editorial workflows. * Oversee the Motion Design team, ensuring creative output aligns with organizational brand standards, storytelling objectives, and technical specifications. * Manage end-to-end content ingestion workflows, including loading, testing, quality control, playback verification, and troubleshooting. * Collaborate with Creative, Brand, Content, and Marketing teams to translate concepts into engaging in-arena video, graphics, and digital display elements. * Work closely and collaboratively with the Director of Game Presentation & Entertainment to align game programming, scripting, and live execution. * Partner with IT and Technical Operations teams to evaluate, implement, maintain, and optimize control room systems, playback servers, LED systems, and emerging production technologies. * Oversee rehearsals and technical run-throughs, including lighting, audio, timing, queueing, and show coordination. * Establish and enforce production standards, operational workflows, show documentation, and control room protocols. * Develop and maintain detailed run-of-show documents, production rundowns, technical cue sheets, and operational procedures. * Troubleshoot and resolve real-time technical and operational issues during live events while implementing contingency plans as needed. * Mentor and develop production staff while fostering a collaborative, innovative, and solutions-oriented team environment. * Support additional live production and organizational initiatives as assigned. Required Skills, Experience and Abilities To perform the job successfully, you will have or demonstrate the following skills and abilities: * Bachelor's degree in Broadcast Production, Communications, Media Production, Film, or related field preferred. * Minimum of 10 years of live sports, broadcast, or large-scale event production experience, including significant control room directing experience. * Deep understanding of live production systems including switchers, replay systems, graphics engines, LED control systems, playback servers, communications systems, and show control technologies. * Proven leadership experience managing technical teams and executing productions in high-pressure live environments. * Strong operational planning, organizational, and execution skills with exceptional attention to detail. * Experience managing production workflows, asset management systems, and end-to-end content delivery processes. * Strong creative instincts and ability to collaborate effectively with creative, production, and business teams. * Ability to maintain ownership and accountability for executional outcomes while working cross-functionally across departments. * Excellent communication, leadership, and interpersonal skills. * Calm, decisive, and solutions-oriented decision-making under live-event pressure. * Ability to manage multiple projects and competing priorities simultaneously in a fast-paced environment. * Proficiency with industry-standard live production and editing software platforms preferred. * Willingness to work extended hours, including nights, weekends, holidays, and all Hornets home games and events. Additional Information This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered Read Less
  • Hornets Sports & Entertainment is in an exciting new phase, with new l... Read More
    Hornets Sports & Entertainment is in an exciting new phase, with new leadership in both basketball and business, and a renewed commitment to elevating our franchise. Building on a strong foundation, we are focused on becoming a premier NBA organization-one that sets the standard both on and off the court. The Hornets are about much more than just basketball. We are about the energy of live sports and entertainment-an experience that is truly unmatched. Beyond Hornets basketball, Spectrum Center serves as a premier destination for world-class concerts, family shows and marquee sporting events, bringing unforgettable experiences to Charlotte year-round. We are deeply committed to our community, using our platform to create meaningful impact and drive positive change. We proudly represent the city of Charlotte, embracing its diversity, culture and unwavering spirit. As an organization, we strive to elevate our city by connecting people through the power of basketball and live entertainment, building something special for our fans, employees and community. Position Overview The Account Executive, Premium Sales & Hospitality is responsible for generating revenue through the sale of premium seating products, including luxury suites, club seats, and VIP hospitality packages for Hornets home basketball games and Spectrum Center events and concerts. This position is ideal for high-performing sales professionals with a proven track record of selling to high-net-worth individuals and corporate decision-makers. This role is responsible for selling new premium seat accounts and suite leases through face-to-face meetings, networking and outbound prospecting efforts. This role requires a strong sales mindset, exceptional relationship-building skills and the ability to close high-value deals in a competitive marketplace. You will work closely with the premium sales leadership team to execute strategic sales initiatives and maximize revenue opportunities. Core Values HSE embodies the following core values: * Integrity * Teamwork * Competitiveness * Candor * Accountability * Resilience Essential Duties and Responsibilities * Develop and implement a proactive sales strategy to generate new revenue from premium seating products, including suites, club seats and VIP experiences. * Identify and cultivate new business opportunities through cold calling, prospecting, networking, referrals and in-person meetings. * Build and maintain strong relationships with C-level executives, corporate partners and high-net-worth individuals to drive premium sales. * Conduct face-to-face and virtual sales presentations, tailoring premium seating options to meet the specific needs of each prospect. * Manage the entire sales process from lead generation to contract execution, ensuring a seamless and professional customer experience. * Consistently meet or exceed individual and team sales goals, including new business revenue targets and retention benchmarks. * Maintain an updated pipeline of potential buyers in the CRM system, accurately tracking interactions, follow-ups and deal progress. * Collaborate with the premium service team to ensure a high level of customer satisfaction and long-term client retention. * Attend networking events, client meetings and industry functions to build brand awareness and generate leads. * Work game days and special events to engage with premium clients, host prospects and provide top-tier service. * Perform other duties and responsibilities as assigned to support the overall sales strategy. Required Skills, Experience and Abilities To perform the job successfully, you will have or demonstrate the following skills and abilities: * Bachelor's degree from an accredited college or university, preferred. * Minimum of 2-3 years of premium sales experience in professional sports, entertainment or hospitality industries. * Proven ability to sell high-end hospitality packages, luxury suites or premium seating products with a strong closing record. * Exceptional interpersonal and relationship-building skills with the ability to engage high-level executives and business leaders. * High-energy, competitive and self-motivated sales professional with a passion for driving revenue. * Strong negotiation skills and the ability to articulate the value of premium experiences. * Ability to work independently while also collaborating with the sales and service teams to maximize revenue potential. * Excellent verbal and written communication skills with the ability to deliver dynamic sales presentations. * Professional demeanor with the ability to engage with all levels of the organization and external stakeholders. * Detail-oriented with strong organizational and time-management skills. * Proficiency in CRM software (Salesforce, Archtics or similar) for managing client information and tracking interactions. * Ability to work non-traditional hours, including nights, weekends and holidays, as required by the game and event schedule. Additional Information This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered. Read Less
  • Event Security (Part Time)  

    - Charlotte
    Position Overview As an Event Security Officer at Spectrum Center, yo... Read More
    Position Overview As an Event Security Officer at Spectrum Center, you will be responsible for ensuring a safe and secure environment for all guests, staff, and media during events. This role focuses on game days, concerts, and other large-scale events, requiring strong awareness, communication, and customer service skills. This is a part-time position. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Essential Duties and Responsibilities * Greet and direct all guests to their assigned seating/location * Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area * Maintain open and smooth access routes in the concourses and throughout the seating area * Identify and resolve issues in a timely manner * Respond to guests' request for service and assistance * Monitor your assigned area * Enforce and uphold integrity of the facility and the event * Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Spectrum Center. * Ability to proactively identify and address offensive behavior * Attend and participate in pre-event meetings * Receive and act on complaints from guests, clients and employees according to established policies and procedures * Enforce policies and procedures throughout the facility on a 24hr 7day a week basis * Follow all rules and regulations as outlined in the policies and the procedures manual * Aid in direction of orderly evacuation of building * Monitors and maintains access control * Other duties as assigned by Manager Essential Guest Service Functions: * Guest service oriented * Respond to requests for service and assistance * Anticipates and respond to the guests' needs in a timely manner * Treat all guests in a kind and courteous manner Required Skills, Experience and Abilities To perform the job successfully, you should demonstrate the following competencies: * High school diploma/or equivalent * Must be able to work a minimum of 85% of Hornets games and 75% of all other events * Available to work evenings, weekends and holidays * The ability to maneuver throughout the arena * The ability to stand and walk for extended periods * The ability to bend, and lift at least 50 pounds and push 70 pounds * The ability to work effectively at high altitudes * Strive to maintain a safe work environment for self and others * Must be able to pass background check * Proficient with the internet, E-mail, and Microsoft Excel and Word * Possess excellent communication skills, oral and written * Guest services and Security experience preferred * Ability to handle multiple tasks simultaneously * Must be able to work independently and use sound judgment * Demonstrates neat and professional appearance at all times * Proactively enforces security policies and procedures Read Less

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