At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role:We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What Impact You Can Create at CHANEL:Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou Are Energized By:The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat You Will Bring to the Team:Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Logistics:Minimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:The anticipated hourly rate range for this position is $27.50 through $33.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Sustainability:CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation CHANEL:Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.Career and Leadership Development:We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role:We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What Impact You Can Create at CHANEL:Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou Are Energized By:The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat You Will Bring to the Team:Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Logistics:Minimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business resultsWhat Skills You Will Learn:Exposure to multiple boutique business functions and categoriesGrowth in additional business and functional areas of the retail businessOpportunity to collaborate and succeed as a team with colleagues and cross-functionallyFurther grow and develop your skill set with thoughtful career development workshops and self-directed learning modulesCompensation:The anticipated hourly rate range for this position is $27.70 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Sustainability:CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation CHANEL:Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.For more information, please navigate to the Fondation CHANEL website here.Career and Leadership Development:We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor, Watches & Fine Jewelry, who will play a vital role in providing a superior level of service to clients, increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work alongside a diverse sales team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm, and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou are energized by:
The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat you will bring to the team:
Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Logistics:
Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)Ability to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business resultsCompensation:
The anticipated base salary range for this position is $27.70 through $34.00. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community:
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Sustainability:
CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation CHANEL:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.For more information, please navigate to the Fondation CHANEL website here.Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
About the roleWe are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, "generalist" support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.
What Impact You Can Create at ChanelDeliver exceptional customer service based on Chanel's service mantra, including welcoming and greeting all clients, including hostingBe the ultimate brand ambassador by providing continuous sales and service supportSupport the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketingAssisting and supporting Fashion Advisors with packagingSupport opening and closing of registers and assist with handling cash and depositsEffectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional mannerYou Are Energized By:Providing the highest standards of serviceBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionYour curiosity to continuously learn and growWhat You Will Bring to The Team:Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of ChanelPosition Logistics:Minimum 1 year of related experienceAble to lift 15 lbs.Must have flexible schedule with the ability to work late nights, weekends, and some holidaysHeart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client serviceChanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances deemed appropriate.
Compensation:The anticipated hourly rate range for this position is $24.70 through $32.00. Base salary is one component of the total compensation for this position. Other components may/will include additional compensation, benefits, and perks.Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At Chanel, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.Chanel Community:Chanel Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through Chanel Community. Chanel also matches employee donations to select charitable organizations.Sustainability:Chanel Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the Chanel Culture Fund, which supports a select group of leading art culture institutions across the globe, and the Chanel Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation Chanel:Since 2011, Fondation Chanel's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation Chanel is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.Career and Leadership Development:We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou are energized by:
The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat you will bring to the team:
Ability to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Logistics:
Minimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business resultsCompensation:
The anticipated hourly rate range for this position is $27.50 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community:
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Sustainability:
CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation CHANEL:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.For more information, please navigate to the Fondation CHANEL website here.Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, "generalist" support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.
What Impact You Can Create at CHANEL:Deliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting
Be the ultimate brand ambassador by providing continuous sales and service support
Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
Assisting and supporting Fashion Advisors with packaging
Support opening and closing of registers and assist with handling cash and deposits
Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner
You Are Energized By:Providing the highest standards of service
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Your curiosity to continuously learn and grow
What You Will Bring to The Team:Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:Minimum 1 year of related experience
Able to lift 15 lbs.
Must have flexible schedule with the ability to work late nights, weekends, and some holidays
Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service
Compensation:The anticipated hourly rate range for this position is $24.70 through $30.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.
Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the RoleWe are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, "generalist" support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.
What Impact You Can Create at CHANELDeliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting
Be the ultimate brand ambassador by providing continuous sales and service support
Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
Assisting and supporting Fashion Advisors with packaging
Supporting opening and closing of registers and assist with handling cash and deposits
Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner
You Are Energized By:Providing the highest standards of service
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Your curiosity to continuously learn and grow
What You Will Bring to The Team:Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:Minimum 1 year of related experience
Minimum High School Diploma
Able to lift 15 lbs.
Must have flexible schedule with the ability to work late nights, weekends, and some holidays
Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service
Compensation:The anticipated hourly rate range for this position is $24.70 through $28.03. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.
Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation CHANEL website here.
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role:We are looking for a Fashion Advisor, Watches & Fine Jewelry who will play a vital role in providing a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work along-side a diverse sales-team, and report to the Boutique's leadership.
What Impact You Can Create at CHANEL:Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm, and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou Are Energized By:The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryPosition Logistics:Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)Ability to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysHigh School Degree minimumFront of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business resultsWhat Skills You Will Learn:Exposure to multiple boutique business functions and categoriesGrowth in additional business and functional areas of the retail businessOpportunity to collaborate and succeed as a team with colleagues and cross-functionallyFurther grow and develop your skill set with thoughtful career development workshops and self-directed learning modulesCompensation:The anticipated base salary range for this position is $27.70 through $34.80. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.Benefits and Perks:Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & ParkingAdditional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.Sustainability:CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.Fondation CHANEL:Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.For more information, please navigate to the Fondation CHANEL website here.Career and Leadership Development:We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Read LessWe are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Assistant Manager will be responsible for fully owning and driving the business within the Handbags, Small Leather Goods, and Eyewear Categories.
Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
The history and heritage of The House of CHANEL
Building collaborative partnerships and relationships
Fostering a meaningful client experience centered around inclusion and connection
Being comfortable in the middle of complexity and ambiguity
Creativity and innovation by testing, learning, and taking new risks
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Minimum 3 years of related experience
Bachelor's degree (preferred)
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Exposure to multiple boutique business functions and categories
Growth in additional business and functional areas of the retail business
Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
The anticipated base salary range for this position is $70,200 through $95,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability: CHANEL Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL: Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
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