Join the Lakes at Town Center Apartments, a Chandler Residential Community in Hampton, Virginia as Our Next Maintenance Supervisor!
Lead with Expertise. Maintain with Excellence. Make a Lasting Impact.
Are you a seasoned maintenance professional ready to step into a leadership role where your expertise truly matters? We’re looking for a hands-on Maintenance Supervisor to oversee the physical integrity of our community and deliver the highest level of service to our residents.
In this role, you won’t just manage repairs, you’ll set the tone for quality, safety, and excellence across the entire property. If you take pride in problem-solving, motivating others, and creating a safe, beautiful living environment, this is your opportunity to lead with purpose. This is a working supervisor position.
What You’ll Do:
Lead daily maintenance operations, ensuring the property looks great and runs smoothly
Diagnose and repair HVAC, plumbing, electrical, appliances, and general property systems
Manage service requests from start to finish with clear communication and follow-up
Oversee the make-ready process to ensure vacant units are market-ready within 5 days
Maintain curb appeal through daily upkeep of buildings, grounds, and common areas
Coordinate vendor work, obtain bids, and control inventory to stay within budget
Respond to emergency maintenance requests after hours as scheduled
Ensure safety compliance with OSHA, local codes, and internal policies
Supervise maintenance staff and outside contractors to meet quality standards
Keep accurate records, logs, and updates in the maintenance tracking system
What You Bring:
Proven experience in apartment or multifamily property maintenance
Strong knowledge of HVAC, plumbing, electrical, and appliance repair, CPO certification a plus
Excellent leadership and organizational skills
Customer-focused mindset and strong communication abilities
Ability to work under pressure and manage deadlines effectively
Working knowledge of maintenance software (OneSite a plus)
Reliable transportation and valid driver’s license with proof of insurance
Willingness to be on-call 24/7 as scheduled
Bonus Skills:
Familiarity with Microsoft Outlook and Teams, or OneSite.Trade school or vocational certification.Requirements
High school diploma or GED.Valid driver’s license and reliable transportation with liability insurance.Pass pre-employment maintenance skills assessment, background check, and drug screening.Work Hours:
Monday–Friday, 8:00 AM – 6:00 PM (flexibility required) On-call hours as scheduledWhy Chandler?
At Chandler Residential, we know great communities start with great service, and that begins with you. As a Service Manager, you’ll have the chance to showcase your skills, solve problems, and make a real difference for residents every day. We offer competitive pay, monthly and quarterly bonuses, and a clear path for growth within a company that promotes from within. You’ll gain hands-on experience across multiple trades, work with a supportive team, and enjoy the satisfaction of seeing your work make an immediate impact.
If you’re dependable, skilled, and ready to take pride in what you do, Chandler gives you the tools, training, and opportunities to build a career, not just a job.
JOB PERFORMANCE STANDARD –Service Technician
SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge, heating and cooling system experience, basic computer skills, knowledge of safety procedures, safety conscious, steady and dependable, ability to work with pressure of deadlines, and ability to flex your work schedule to accommodate after hour and weekend emergencies. Must be able to deliver a high level of customer service.
SUMMARY OF FUNCTIONS: Responsible for assisting in maintaining the physical condition and appearance of the property. Efficient and quality completion of service requests. Completing make-readies at an acceptable quality. Communicating with the Service Manager on all aspects of the property. Required to be “on call” 24 hours.
ESSENTIAL FUNCTIONS: Duties may include, but are not limited to: 1) Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Avoid hiring outside contractors to complete repairs. Consult the Service Manager if there are any issues with completing the task yourself. If contractor is necessary, the Community Manager must approve the expense. Assure all service requests given to you by the Service Manager are completed on a daily basis and communicate to supervisor and resident if a service request cannot be completed. 2) Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors and other employees through the Elevate Your Life culture. Always maintain professionalism. Attendance required at all resident events unless the absence was approved in advance by the Community Manager. 3) Complete assigned make-ready units in an efficient time and at a high-quality set by Service Manager and Community Manager. Communicate with supervisor any issues in the turn process. Communicate status of make readies with Service Manager. 4) Complete special projects as may be assigned and prioritized by the Service Manager. 5) Inspect exterior of the property. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter, debris and pet waste at all times. Breezeways should be kept clean by pressure washing routinely, removing cobwebs, and bugs/debris out of light fixtures. 6) Assist with ensuring vacant unit thermostats are set at the proper setting for a vacant unit. 7) Complete preventative maintenance according to the guidelines set forth in the MOM Manual. Maintain accurate records and provide resident training as required. 8) Communicate with the Service Manager to assist with maintaining inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance. 9) Perform effective emergency maintenance (after hours) as required and in accordance to the MOM Manual. 10) Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and MOM Manual. 11) Perform work area clean-up on a weekly basis. 12) Pass initial, annual, and required Gracehill courses by deadlines.
ORGANIZATIONAL RELATIONSHIP: Reports directly to the Maintenance Supervisor, who has the primary authority to determine the exact “day-to-day” duties of the technician. This determination will take into consideration the technician’s skills, experience and career goals, and how they best fit into the operational needs of the property.
OTHER REQUIREMENTS: Hours of Work: 8:30/9:00a.m. to 5:30pm/6:00p.m., Monday through Friday. Must be “on call” 24 hours per day, when scheduled. Respond to after hour calls by addressing the issues and stating arrival time to address (i.e. MOM Manual).
Transportation: Must have reliable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same.
Valid Driver’s License.
AMOUNT OF OVERTIME: As needed for emergencies.
PHYSICAL DEMANDS Extensive mobility and good physical condition. The ability to lift 100 lbs. for the installation and removal of appliances. The ability to operate all required hand tools to make repairs. The ability to walk, stand, sit, kneel, squat, bend, stoop, push, pull, twist, climb stairs, climb ladders, grasp, squeeze, and reach including overhead items in need of repairs. The ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary.
TOOLS: Must provide own basic tools or be willing to obtain the required hand tools (see “Minimum Required Hand Tools” list located in the Chandler Residential MOM manual).
SPECIFIC SKILLS: Must be knowledgeable and skilled in the safe use and maintenance of the following:
Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammer, snips, post hole diggers, saws, etc.
Power Tools: Wrenches, grinder, sander, drill, saws, etc
Moving & Job Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders etc.
Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered augers, etc.
Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. Occasional exposure to bedbugs or pests that is common in the multifamily industry. May need to work outdoors in the climate of the region the property is located.
EDUCATION AND EXPERIENCE: High school diploma or GED or trade school certification required. HVAC required. CPO Certification preferred.
LANGUAGE SKILLS: Ability to read, write and verbally communicate in English.
COMMUNICATION: Must be able to communicate effectively with residents, staff, managers and vendors.
REASONING ABILITY: Has the ability to apply common sense understanding to carry out basic written or 3 oral instructions.
MATHEMATICAL SKILLS: The ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. The ability to perform these operations using units of American money and weight measurement, volume and distance.
COMPUTER SKILLS: Microsoft Word, Microsoft Outlook, Microsoft Excel and OneSite knowledge preferred.
PRE-EMPLOYMENT TESTING: Must complete the Maintenance Skills Exam obtaining the minimum score of at least 80%. Pass drug test and background check requirements.
RESIDENCY: Must meet the qualifications for residency in the community for the employee applies.
PERSONAL APPEARANCE: Dress, grooming and personal cleanliness standards contributes to the business image of Chandler Residential. During business hours or when representing the company, you are expected to present a clean, neat and tasteful appearance. Refer to Employee Handbook for complete Personal Appearance Guidelines: Chandler Residential uniforms will be issued to all resident service personnel (shirt, jacket, and cap). Uniforms must be freshly washed and neat. Uniform shirts must be tucked in. Uniforms must be worn when responding to on call emergencies. Name badge with picture will be issued and must be worn at all times, including responding to on call emergencies.
Read LessJOB PERFORMANCE STANDARD –Service Technician
SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge, heating and cooling system experience, basic computer skills, knowledge of safety procedures, safety conscious, steady and dependable, ability to work with pressure of deadlines, and ability to flex your work schedule to accommodate after hour and weekend emergencies. Must be able to deliver a high level of customer service.
SUMMARY OF FUNCTIONS: Responsible for assisting in maintaining the physical condition and appearance of the property. Efficient and quality completion of service requests. Completing make-readies at an acceptable quality. Communicating with the Service Manager on all aspects of the property. Required to be “on call” 24 hours.
ESSENTIAL FUNCTIONS: Duties may include, but are not limited to: 1) Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Avoid hiring outside contractors to complete repairs. Consult the Service Manager if there are any issues with completing the task yourself. If contractor is necessary, the Community Manager must approve the expense. Assure all service requests given to you by the Service Manager are completed on a daily basis and communicate to supervisor and resident if a service request cannot be completed. 2) Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors and other employees through the Elevate Your Life culture. Always maintain professionalism. Attendance required at all resident events unless the absence was approved in advance by the Community Manager. 3) Complete assigned make-ready units in an efficient time and at a high-quality set by Service Manager and Community Manager. Communicate with supervisor any issues in the turn process. Communicate status of make readies with Service Manager. 4) Complete special projects as may be assigned and prioritized by the Service Manager. 5) Inspect exterior of the property. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter, debris and pet waste at all times. Breezeways should be kept clean by pressure washing routinely, removing cobwebs, and bugs/debris out of light fixtures. 6) Assist with ensuring vacant unit thermostats are set at the proper setting for a vacant unit. 7) Complete preventative maintenance according to the guidelines set forth in the MOM Manual. Maintain accurate records and provide resident training as required. 8) Communicate with the Service Manager to assist with maintaining inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance. 9) Perform effective emergency maintenance (after hours) as required and in accordance to the MOM Manual. 10) Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and MOM Manual. 11) Perform work area clean-up on a weekly basis. 12) Pass initial, annual, and required Gracehill courses by deadlines.
ORGANIZATIONAL RELATIONSHIP: Reports directly to the Maintenance Supervisor, who has the primary authority to determine the exact “day-to-day” duties of the technician. This determination will take into consideration the technician’s skills, experience and career goals, and how they best fit into the operational needs of the property.
OTHER REQUIREMENTS: Hours of Work: 8:30/9:00a.m. to 5:30pm/6:00p.m., Monday through Friday. Must be “on call” 24 hours per day, when scheduled. Respond to after hour calls by addressing the issues and stating arrival time to address (i.e. MOM Manual).
Transportation: Must have reliable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same.
Valid Driver’s License.
AMOUNT OF OVERTIME: As needed for emergencies.
PHYSICAL DEMANDS Extensive mobility and good physical condition. The ability to lift 100 lbs. for the installation and removal of appliances. The ability to operate all required hand tools to make repairs. The ability to walk, stand, sit, kneel, squat, bend, stoop, push, pull, twist, climb stairs, climb ladders, grasp, squeeze, and reach including overhead items in need of repairs. The ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary.
TOOLS: Must provide own basic tools or be willing to obtain the required hand tools (see “Minimum Required Hand Tools” list located in the Chandler Residential MOM manual).
SPECIFIC SKILLS: Must be knowledgeable and skilled in the safe use and maintenance of the following:
Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammer, snips, post hole diggers, saws, etc.
Power Tools: Wrenches, grinder, sander, drill, saws, etc
Moving & Job Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders etc.
Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered augers, etc.
Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. Occasional exposure to bedbugs or pests that is common in the multifamily industry. May need to work outdoors in the climate of the region the property is located.
EDUCATION AND EXPERIENCE: High school diploma or GED or trade school certification required. HVAC required. CPO Certification preferred.
LANGUAGE SKILLS: Ability to read, write and verbally communicate in English.
COMMUNICATION: Must be able to communicate effectively with residents, staff, managers and vendors.
REASONING ABILITY: Has the ability to apply common sense understanding to carry out basic written or 3 oral instructions.
MATHEMATICAL SKILLS: The ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. The ability to perform these operations using units of American money and weight measurement, volume and distance.
COMPUTER SKILLS: Microsoft Word, Microsoft Outlook, Microsoft Excel and OneSite knowledge preferred.
PRE-EMPLOYMENT TESTING: Must complete the Maintenance Skills Exam obtaining the minimum score of at least 80%. Pass drug test and background check requirements.
RESIDENCY: Must meet the qualifications for residency in the community for the employee applies.
PERSONAL APPEARANCE: Dress, grooming and personal cleanliness standards contributes to the business image of Chandler Residential. During business hours or when representing the company, you are expected to present a clean, neat and tasteful appearance. Refer to Employee Handbook for complete Personal Appearance Guidelines: Chandler Residential uniforms will be issued to all resident service personnel (shirt, jacket, and cap). Uniforms must be freshly washed and neat. Uniform shirts must be tucked in. Uniforms must be worn when responding to on call emergencies. Name badge with picture will be issued and must be worn at all times, including responding to on call emergencies.
Read LessBridgewater at Town Center Apartments - Hampton Virginia
Be the Hero Your Community Needs.
Are you ready to roll up your sleeves, take on new challenges, and become the go-to problem solver for residents? Chandler Residential is looking for a dependable and driven Service Technician to join our team at the Bridgewater at Town Center Apartments in Hampton, Virginia. If you take pride in fixing things, enjoy working with your hands, and know how to keep cool under pressure, this is the role for you.
What You’ll DoHandle maintenance requests like a pro—plumbing, electrical, carpentry, appliance repairs, HVAC, and more.Prepare apartment homes for move-in with quality and efficiency.Maintain the property’s appearance and functionality—from pressure-washing breezeways to ensuring lights are shining bright.Participate in a rotating on-call schedule for after-hours emergencies.Keep safety top-of-mind, stay organized, and deliver top-notch customer service as part of a team.What You BringExperience in general apartment maintenance or similar trades.HVAC certification required; CPO certification a plus.Strong work ethic and flexibility with scheduling.Friendly, professional demeanor. Residents should smile when they see you coming.Ability to lift up to 100 lbs., climb ladders, and work indoors and outdoors in all weather.Basic toolset (or willingness to acquire one).Bonus Skills:
Familiarity with Microsoft Outlook and Teams, or OneSite.Bilingual communication skills.Trade school or vocational certification.RequirementsHigh school diploma or GED.Valid driver’s license and reliable transportation with liability insurance.Pass pre-employment maintenance skills assessment, background check, and drug screening.Work Hours:
Monday–Friday, 8:00 AM – 6:00 PM (flexibility required)
On-call hours as scheduled
At Chandler Residential, we know great communities start with great service, and that begins with you. As a Service Technician, you’ll have the chance to showcase your skills, solve problems, and make a real difference for residents every day. We offer competitive pay, monthly bonuses, and a clear path for growth within a company that promotes from within. You’ll gain hands-on experience across multiple trades, work with a supportive team, and enjoy the satisfaction of seeing your work make an immediate impact.
If you’re dependable, skilled, and ready to take pride in what you do, Chandler gives you the tools, training, and opportunities to build a career, not just a job.
Ready to Make an Impact?Lakes at Town Center Apartments - Hampton Virginia
Be the Hero Your Community Needs.
Are you ready to roll up your sleeves, take on new challenges, and become the go-to problem solver for residents? Chandler Residential is looking for a dependable and driven Service Technician to join our team at the Lakes at Town Center Apartments in Hampton, Virginia. If you take pride in fixing things, enjoy working with your hands, and know how to keep cool under pressure, this is the role for you.
What You’ll DoHandle maintenance requests like a pro—plumbing, electrical, carpentry, appliance repairs, HVAC, and more.Prepare apartment homes for move-in with quality and efficiency.Maintain the property’s appearance and functionality—from pressure-washing breezeways to ensuring lights are shining bright.Participate in a rotating on-call schedule for after-hours emergencies.Keep safety top-of-mind, stay organized, and deliver top-notch customer service as part of a team.What You BringExperience in general apartment maintenance or similar trades.HVAC certification required; CPO certification a plus.Strong work ethic and flexibility with scheduling.Friendly, professional demeanor. Residents should smile when they see you coming.Ability to lift up to 100 lbs., climb ladders, and work indoors and outdoors in all weather.Basic toolset (or willingness to acquire one).Bonus Skills:
Familiarity with Microsoft Outlook and Teams, or OneSite.Bilingual communication skills.Trade school or vocational certification.RequirementsHigh school diploma or GED.Valid driver’s license and reliable transportation with liability insurance.Pass pre-employment maintenance skills assessment, background check, and drug screening.Work Hours:
Monday–Friday, 8:00 AM – 6:00 PM (flexibility required)
On-call hours as scheduled
At Chandler Residential, we know great communities start with great service, and that begins with you. As a Service Technician, you’ll have the chance to showcase your skills, solve problems, and make a real difference for residents every day. We offer competitive pay, monthly bonuses, and a clear path for growth within a company that promotes from within. You’ll gain hands-on experience across multiple trades, work with a supportive team, and enjoy the satisfaction of seeing your work make an immediate impact.
If you’re dependable, skilled, and ready to take pride in what you do, Chandler gives you the tools, training, and opportunities to build a career, not just a job.
Ready to Make an Impact?