Mission:
The TUDOR Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of TUDOR at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know TUDOR's history, products and partnerships as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to global TUDOR visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Salary Range: $20+/hour
Read Less
Mission:
The OMEGA Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of OMEGA at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know OMEGA's history, products and partnerships as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to global OMEGA visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Salary Range: $20+/hour
Read LessAbout CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories, while providing a welcoming and comfortable shopping experience in Westfield Valley Fair and Stanford Shopping Center locations.
Special Events Manager Responsibilities:
· The Special Events Manager is responsible for organizing in store activations, pop-ups, and offsite events.
· Partner with boutique management and brand partners to conceptualize and execute the best in class events for our clients and ensure that the brands’ and CH Premier Jewelers’ standards and guidelines are met.
· Work cross functionally to develop and manage project plans, ensuring the project team is clear on deliverables, timelines and roles and responsibilities.
· Maintain detailed budgets across events and collaborate with brand partners and the accounting team to settle event expenses.
· Perform ad hoc duties as needed
Qualifications:
· Bachelor's degree
· 5+ years of experience planning events
· Outstanding creative skills with a forward-thinking and innovative approach
· Strong drive for outstanding and magnificent execution and attention to details
· Proactive attitude and comfortable navigating through uncertainty
· Excellent written and verbal communication skills
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Mission:
The Hublot Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Hublot at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know Hublot's history, products and partnerships as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to global Hublot visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Salary Range: $20+/Hour
Read LessWe are looking for candidates that can meet the following criteria:
- Review and report daily inventory adjustments and changes.
- Prepare monthly and annual summaries related to inventory/sales accuracy.
- Ability to prioritize and multi-task.
- Excellent communication skills: spoken and written.
- Strong computer skills, proficient in Microsoft Office.
- Bilingual is a plus.
Salary Range: $20+/hour
Read LessAbout CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford Shopping Center.
Mission:
The Client Specialist is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of CH Premier. He/she needs to act as an ambassador of CH Premier at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know the history, products and partnerships of each brand, as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Salary Range: $20+/hour
Read Less
About CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford Shopping Center.
Mission:
The Client Specialist is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of CH Premier. He/she needs to act as an ambassador of CH Premier at all times with client satisfaction being his/her utmost goal.
Responsibilities:
Hosting clients and other stakeholders with the ability to provide personalized customer experience
Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
Find ever new and creative means to exceed client’s expectations
Establish strong personal relationships with clients from different backgrounds.
Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
Handle customer service requests and respective processes.
Know the history, products and partnerships of each brand, as well as the watch and luxury industries.
Deliver outstanding client service and treatment to make a clear difference vs. competition.
Act as a brand ambassador in and out of the boutique.
Organize and execute all operational tasks in detail and with care.
Maintain the boutique according to visual merchandising standards.
Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
Profile:
1-2 years of experience in sales or hospitality
High emotional intelligence and general education
Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
Result-oriented and driven
Strong selling skills
Able to handle large diversity of tasks in a timely manner
Able to adapt approach individually to respective client
Open and outgoing personality
Has perfect manners and can maintain a conversation elegantly
Creative, curious and versatile
Strong team player with good interpersonal competences and empathetic
Excellent communicator with ability to develop strong networks
Fluent in local language and English and ideally one more relevant tourist language
Applicants with background in Sales or Hospitality preferred
Salary Range: $20+/hour
Read LessCH Premier Jewelers is the leading watch and jewelry retailer in Silicon Valley.
We are looking for candidates that can meet the following criteria for the Marketing Manager position.
Responsible for marketing budget allocation in various print publications and digital advertising.Responsible for driving customer acquisition across mix of digital channels: paid search and social, SEO, email campaigns, sponsored posts.Responsible for analyzing detailed data and analytic reports.Responsible for collaborating and leading the marketing team to deliver high quality content.Responsible for planning and promoting for in-store events and off-site parties.Requirements:
- Bachelor's Degree
- Excellent verbal and written communication.
- Ability to work autonomously and collaboratively with team members
- Proficient in Microsoft Office
- HTML/CCS knowledge and Photoshop is a plus
- 3 years of marketing experience is a plus
- Bilingual (English and Chinese) is a plus
Read LessAbout CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories, while providing a welcoming and comfortable shopping experience in Westfield Valley Fair and Stanford Shopping Center locations.
Merchandising & Inventory Specialist Responsibilities:
Maintain master inventory across multiple locations for all categoriesManage all inbound and outbound inventory movements, including merchandise handling, entry, and transfersAccurately processes and prepares merchandise for the sales floorPartner with Store Managers to manage the annual inventory and resolve discrepanciesGenerate monthly reports for Senior Management and vendors
Merchandising & Inventory Specialist Requirements:
Associate's or Bachelor's degree in retail management or similar preferred.Fast learner, curious, adaptablePromotes a culture of honesty and integrity; maintaining confidentialityExcellent organizational, interpersonal, and communication skills.Background in watch, jewelry, and luxury preferred
Salary Range: $20+/hour
Read LessAbout CH Premier Jewelers:
CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories, while providing a welcoming and comfortable shopping experience in Westfield Valley Fair and Stanford Shopping Center locations.
Operations Specialist Responsibilities:
Ensure daily inventory counts are performed and assist in discrepancy reconciliations.Facilitate movement of all products, including shipments from external brands, internal transfers, and movement throughout the store, are handled in compliance with quality controls and in a timely mannerManage e-commerce orders and after sales services. Fulfill and ship e-commerce orders. Communicate with Client Specialists and clients to provide response to inquiries, product information, and delivery estimates.Close out daily batches and complete daily bookkeeping procedures. Ensure proper procedures are followed regarding cash, tax exemptions, wires, financing, etc.Constantly review and improve operational flow and give recommendations to enhance, create tools to improve operational efficiency and productivity.Implements store policies, procedures and guidelines, and champion compliance among the store teamPartner with Client Specialists and management to optimize sales opportunities. Assist in sales processes to support seamless client experienceAssist in managing in-store events and activations in collaboration with Marketing and store managementResponsible for back office and administration of the store. Order store supplies & maintenance needsReviewing all visual elements in the store and communicate missing or damaged pieces to store leadershipReport and track KPIs and perform business reviews with store management and brandsPerform ad hoc duties as needed
Qualifications
Minimum 3 years retail, hospitality, and/or operations experienceAbility to work in a fast-paced, changing environment.Understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviorAble to handle large diversity of tasks in a timely mannerStrong team player with good interpersonal competencies and empatheticWeekends and holidays may be required.Graduate gemologist degree or previous Gemological Institute of America (GIA) course work preferred Read Less