Under the direction and guidance of the Director, CE + Experience, the Senior Analyst, CE Quality & QA serves as the operational lead for CFP Board’s Continuing Education (CE) quality, compliance and integrity framework. This role will assist in the design and implementation of a comprehensive, risk-based oversight model that ensures consistency, credibility, and adherence to CFP Board standards, while strengthening trust across the CE ecosystem.
Additionally, this role identifies systemic risks, informs CE policy evolution, and enhances the experience and effectiveness of CE Sponsors through clear guidance, proactive communication, and continuous improvement.
This position requires cross-functional collaboration to uphold CE program integrity, drive policy alignment, and deliver measurable impact. The Senior Analyst serves as the central point of accountability for CE quality and compliance, ensuring consistency and effectiveness across all related initiatives. This role operates as a highly collaborative partner across Certification, Education, Legal, and Technology functions, ensuring alignment of CE standards, processes, and systems with CFP Board’s broader certification strategy.
Key Responsibilities:
CE Quality & Compliance Strategy
Ensure alignment of CE quality and compliance framework with organizational priorities and industry standards. Identify systemic risks and gaps across CE program design, delivery, and reporting; recommend solutions to strengthen program integrity. Translate audit findings and stakeholder feedback into actionable insights to inform CE policy, standards, and operational improvements. Partner cross-functionally to align CE compliance practices with broader content and certification strategies.Compliance Program Management & Audit Execution
Implement and lead a formal CE audit program within a broader quality and compliance framework, ensuring a risk-based, consistent, and defensible approach.Establish and maintain audit protocols, including sample sizes, frequency, documentation standards, and escalation procedures.Manage standardized audit tools, templates, and sponsor communication workflows.Oversee the full lifecycle of the CE compliance program, from planning and implementation through monitoring and continuous improvement.Review and refine audit methodologies to balance rigor, efficiency, and the CE Sponsor experience.Process and Policy Design
Documentation audit, workflows, and quality benchmarks to support consistent and defensible outcomes.Collaborate with Legal, Education, and Technology teams to integrate compliance processes into systems and policies.Maintain a centralized, trackable compliance history to support trend analysis, reporting, and enforcement decisions.Evaluate existing CE policies to improve clarity, consistency, and alignment with organizational priorities. Provide data-driven recommendations to leadership on CE policy enhancements based on audit outcomes, industry trends, and stakeholder feedback.Compliance Monitoring & Quality Assurance
Ensure CE programs adhere to NCCA accreditation standards and CFP Board policies and guidelines.Maintain full audit coverage of non-registered, self-reported CE activities.Track audit results, issue findings, and recommend corrective actions or enforcement as appropriate.Identify recurring compliance issues and trends; recommend updates to policies, guidance and quality standards.Implement measurable quality assurance standards to ensure consistency, objectivity and a clear, predictable Sponsor experience.Advisory Group Management
Manage a peer-based CE Advisory Group to support content quality review and re-review of complex or high-impact programs under the leadership of the Director, Continuing Education and Experience.Facilitate ongoing engagement to ensure diverse professional perspectives inform audit decisions and quality thresholds.Integrate Advisory Group insights into CE and experience quality standards, audit criteria, and policy interpretation.Stakeholder Engagement & Support
Lead training and guidance for CE Sponsors on compliance expectations, audit readiness, and best practices.Serve as a subject matter expert on CE policy interpretation, audit findings, and trends.Act as the primary contact for audit-related inquiries from internal and external stakeholders.Develop proactive communication and education strategies to improve Sponsor understanding and compliance. Enhance the CE Sponsor experience through greater clarity, transparency, and consistency in expectations and processes.Collaborate with internal teams across Professional Practice, Education, Legal, and Technology to ensure consistent interpretation, application, and execution of CE standards and policies.Establish feedback loops to identify Sponsors’ pain points and inform continuous improvement efforts.Reporting & Continuous Program Improvement
Deliver regular reporting on audit outcomes, trends, and policy impact for internal leadership and accreditation bodies.Define and track key performance indicators (KPIs) related to CE quality, compliance, and Sponsor performance. Use data and insights to inform strategic decisions, improve CE program effectiveness, and support leadership reporting.Monitor industry trends and best practices to ensure CFP Board’s approach remains proactive, effective, and credible.Lead initiatives to refine audit methodologies, address emerging risks, and strengthen overall program performance.Synthesize insights across functions to inform enterprise-level decisions related to CE quality, policy, and program design.Qualifications & Experience
Bachelor’s degree in education, public policy, business administration, compliance, or a related field.4+ years of progressive experience in compliance auditing, program evaluation, or continuing education operations, preferably within a credentialing or regulated environment.Demonstrated experience designing and implementing compliance systems, processes, or oversight functions.Proven ability to manage compliance programs, including audit processes and quality standards.Strong understanding of continuing education, adult learning principles, and accreditation standards (e.g., NCCA or ANSI).Excellent project management, organizational, and analytical skills with the ability to manage multiple priorities independently.Effective written and verbal communication skills with experience engaging diverse stakeholders.Ability to operate effectively in a cross-functional environment and contribute to long-term strategy and outcomes.Preferred
Background and experience working in and with associationsExperience managing advisory groups or peer review processes Familiarity with CFP® certification and CE requirements Experience with compliance tracking systems, data analysis tools, or LMS platforms Experience within a certification or licensing organizationAbout CFP Board
CFP Board is the professional body for personal financial planners in the U.S. CFP Board consists of two affiliated organizations focused on advancing the financial planning profession for the public’s benefit. CFP Board of Standards (501(c)(6)) sets and upholds standards for financial planning and administers the prestigious CERTIFIED FINANCIAL PLANNERTM certification — widely recognized by the public, advisors and firms as the standard for financial planners — so that the public has access to the benefits of competent and ethical financial planning.
CFP® certification is held by more than 107,000 people in the U.S. CFP Board Center for Financial Planning (501(c)(3)) addresses diversity and workforce development challenges and conducts and publishes research that adds to the financial planning profession’s body of knowledge.
This position is part of the 501(c)(6).
This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time.
CFP Board believes that diversity of experience and perspective are strengths and seeks to continue to grow a highly committed, skilled, and collaborative staff.
CFP Board is an Equal Opportunity Employer. The applicable starting annual base salary is anticipated to be in the range of $80,500.00 to $95,000.00. In addition to base salary, total compensation includes incentive compensation for which employees are eligible based on completion of individual goals.
Read LessThe Administrator performs a wide range of projects and assigned tasks in support of the functions of Finance, Facilities Management, Accounting and IT. Reporting to the CFO and Head of Technology, the Administrator assists in planning and executing the activities that align with the departmental goals supporting both the Finance and IT departments.
Essential Functions:
Drive the activities that impact the sustainability of the organization including budgeting and business analysis under the direction of the CFO, Director of Finance and Head of Technology.Create and edit presentations and materials using PowerPoint and Excel to be viewed by CEO and Board of Directors Organize meetings of Audit & Risk Committee and Finance & Investment Committee of the Board of Directors as directed by the CFO to include schedules, logistics and agendasDraft memos, letters, minutes, policies, and instructions Allocate corporate credit card expenses to the proper cost centers Coordinate Facilities management functions regarding office repairs, office renovation projects and communication with the landlord Assist and take lead in certain areas of the organizational budget as directed by the CFOUtilize the financial reporting tool for budget management and cost analysisCoordinate with budget owners on implementing the shared service arrangements between the organization’s two legal entities Schedule and plan departmental meetings, events, and celebrations Help the departments and personnel operate efficiently and identify areas of improvement in “getting things done” Update and maintain office floor plansSupervise contractors and vendors as needed. Manage contracts with vendors by assigning tasks and communicating expected deliverablesServe as a POC for teams when multiple units are assigned to the same project to ensure team actions remain in synergyPerform quality control on the project throughout development to maintain the standards expectedPerforms other duties as assignedBackground/Skills/Abilities Preferred:
Bachelor’s degree or equivalent experience in business, education, or communications requiredMinimum 2 years’ experience in office operations, office administration or facilitiesIntermediate to Advanced skills in PowerPoint and Excel with a desire to continually improve skills in those two software Ability to Learn and the organization’s financial reporting tool for budget management and cost analysisAbility to define problems and manage toward solution Detail oriented, creative problem solver with a natural curiosity to challenge ways of thinkingEffective interpersonal communication skillsAbility to prioritize and manage multiple projects and people simultaneously, and follow through on issues in a timely mannerAbility to work and collaborate as a part of a motivated, driven teamAbility to communicate effectively with multiple levels within the corporate community, including but not limited to CFO and C-suite officials, HR directorates, and operations managersAbility to make sound business decisions based upon dataHigh level of professionalism and ability to work well with all levels of internal management and staffDemonstrated self-starter with high energy and the ability to work independently, accurately and on scheduleExceptional customer services skills and ability to operate effectively in a service orientation – no job is too big or too smallAbout CFP Board
CFP Board is the professional body for personal financial planners in the U.S. CFP Board consists of two affiliated organizations focused on advancing the financial planning profession for the public’s benefit. CFP Board of Standards (501(c)(6)) sets and upholds standards for financial planning and administers the prestigious CERTIFIED FINANCIAL PLANNERTM certification — widely recognized by the public, advisors and firms as the standard for financial planners — so that the public has access to the benefits of competent and ethical financial planning.
CFP® certification is held by more than 107,000 people in the U.S. CFP Board Center for Financial Planning (501(c)(3)) addresses diversity and workforce development challenges and conducts and publishes research that adds to the financial planning profession’s body of knowledge.
This position works on programs which are part of the 501 (c)(3) and 501 (c)(6).
This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time.
CFP Board believes that diversity of experience and perspective are strengths and seeks to continue to grow a highly committed, skilled, and collaborative staff.
CFP Board is an Equal Opportunity Employer. The applicable starting annual base salary is anticipated to be in the range of $55,000.00 to $65,000.00. In addition to base salary, total compensation includes incentive compensation for which employees are eligible based on completion of individual goals.
Read LessUnder limited supervision, the Senior Account Manager for Corporate Growth is responsible for CFP Board’s relations with firms, focused on both the growth of CFP® professionals in assigned firms and development outreach to other financial industry firms to support CFP Board’s strategic initiatives and organizational goals.
Essential Functions:
Partners with firms to increase financial service firm preference for and investment in CFP® certificationCreates business development plans, strategies, segmentation, procedures, and metrics for developing broader and deeper relationships with financial service firmsEngages with assigned firms to partner on development opportunities to support CFP Board’s mission and workforce objectivesOversees stewardship development and implementation for assigned sponsors and ensures timely, periodic meetings with firms to provide progress reports, track invoice delivery, and prepare for renewal discussionsServes as primary contact for key leadership in assigned financial service firms; initiates and grows the number and quality of relationships within assigned firmsCollaborates with CFP Board staff to develop research, collateral and programs that help increase awareness, preference, and CFP® professional growth among firmsPromotes to have CFP Board deliver webinars and in-person conference session presentations to drive more CFP® certificant growthSupports needs of firms, enlists support of CFP Board staff, as necessary, for productive partnerships and relations with firmsSupports the development of themes, plans, and program content/agenda and speakers/presenters, for firm content of CFP Board Conference and the Financial Advice Working group that attracts and increases attendance from financial services firms aligned with annual goalsProvides strategic input to organization to further mission and achieve goalsCollaborates with colleagues across the CFP Board to identify and co-create scholarship and philanthropic partnership opportunities aligned with firm engagement strategiesOversees and refines Corp Growth protocols for assigned firms, ensuring timely fulfillment of benefits, personalized progress reporting, and regular engagement touchpoints to reinforce long-term relationshipsServes as a central connector across CFP Board departments—including Workforce, Program Development, Development, and Marketing & Communications—to ensure a coordinated and strategic approach to firm relationship managementFacilitates cross-functional planning and information sharing to align firm partnership efforts with workforce pipeline initiatives, research outputs, and campaign messagingPerform other duties as assignedBackground/Skills/Abilities Preferred
Bachelor’s degree, preferably in business or related field CFP® professional in good standing and 8+ years relevant experience in the financial services industryDemonstrated ability to build and maintain quality relationships and collaborate with senior-level stakeholders (internal and external) and strategic partnersKnowledge of industry channels and business models preferredRelationship builder with the flexibility and finesse to ‘manage by influence’Ability to use data to build consensus, get strategic partners on board, and to show resultsBudget management experienceExemplary verbal, presentation, and written communication skills, including the ability to communicate with precision and effectiveness across all levels and functionsExcellent implementation skills including the ability to set and achieve goals, prioritize, and manage multiple initiatives simultaneouslyAbility to think strategically, tactically, and creativelyProven experience developing and implementing marketing and sales plans, strategies, procedures, and measurement systemsSuccessful record of understanding sensitivities to organizational structures and politics and identifying anchors and brackets within firm personnel Strong sense of the organization’s mission and position in financial services marketplaceAbility to take personal responsibility and ownership for delivering on organizational commitmentsStrong organizational and prioritization skills, ability to multi-task, work collaboratively across the organization, and meet critical deadlinesModels high ethical standards and demonstrates an appropriate executive presence which instills confidenceAbility to travel (estimated 30%-40%)About CFP Board
CFP Board is the professional body for personal financial planners in the U.S. CFP Board consists of two affiliated organizations focused on advancing the financial planning profession for the public’s benefit. CFP Board of Standards (501(c)(6)) sets and upholds standards for financial planning and administers the prestigious CERTIFIED FINANCIAL PLANNERTM certification — widely recognized by the public, advisors and firms as the standard for financial planners — so that the public has access to the benefits of competent and ethical financial planning.
CFP® certification is held by more than 107,000 people in the U.S. CFP Board Center for Financial Planning (501(c)(3)) addresses diversity and workforce development challenges and conducts and publishes research that adds to the financial planning profession’s body of knowledge.
This position works on programs which are part of the 501 (c)(6).
This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time.
CFP Board believes that diversity of experience and perspective are strengths and seeks to continue to grow a highly committed, skilled, and collaborative staff.
CFP Board is an Equal Opportunity Employer. The applicable starting annual base salary is anticipated to be in the range of $110,000.00 to $130,000.00. In addition to base salary, total compensation includes incentive compensation for which employees are eligible based on completion of individual goals.
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