* We are offering a $1500.00 retention bonus for any licensed technicians we hire. The bonus will be paid out after 6 months of employment provided the employee is in good standing.
Purpose
Deliver high-quality, route-based pest control services by inspecting customer properties, identifying pest issues, applying approved treatments, and ensuring safe, compliant, and timely service that protects customers, strengthens retention, and supports branch production goals.
Key Contributions
Execute assigned service routes efficiently and professionally, ensuring all scheduled services are completed to company standardsInspect, diagnose, and treat pest activity using approved methods and Integrated Pest Management (IPM) practicesFollow all safety, PPE, product label, and regulatory requirements during service deliveryMaintain service vehicles, tools, and equipment in safe, route-ready conditionDeliver a positive customer experience through clear communication and professional interaction.Participate in required training meetings and take ownership of any certification requirementsSupport branch operations through additional service tasks, inspections, and busy months initiatives as needed.Success Metrics
Complete =98% of scheduled service stops, as assigned.Maintain =90% accuracy in service documentation and application compliance.Achieve =90% positive customer satisfaction scores on post-service surveys.Submit or sell a minimum of 8 qualified technician leads per month.Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.Maintain zero preventable safety or driving incidents.Growth Impact
Strengthens customer retention by delivering reliable, high-quality pest control services.Supports branch revenue goals by maintaining production levels, generating leads, and resolving service issues promptly.Enhances operational efficiency through accurate documentation, equipment upkeep, and route management.Protects regulatory and safety compliance through consistent adherence to licensing, product handling, and PPE protocols.Capabilities & Strengths
Strong communication skills with ability to build customer trust and clearly explain service needs and treatment plans.Sound judgment and problem-solving skills for diagnosing pest activity and selecting effective treatment strategies.Ability to adopt and use emerging AI technologies (e.g., pest identification apps, smart wearables, or automated reporting tools) to enhance service quality and efficiency.Tech-forward mindset with comfort using AI tools that support problem-solving, route efficiency, and improved customer communication.Requirements:Required Qualifications
High school diploma or equivalent with at least 5 years of proven driving experience.Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.Ability to meet state regulatory requirements for pest control licensing and complete all associated company training programs.Preferred Qualifications
Previous experience in pest control, route-based service, or customer-facing technical roles.Prior licensure in general household pest/rodent control.Experience working independently in field-based, high-demand service environments. Read LessTalent Acquisition Specialist – Contracted - Blue Collar
Who We Are
Certus Home Services is one of the fastest-growing home services companies in the country, bringing together industry-leading pest and pool service brands under one organization. Our mission is simple: Help people care for what matters most by delivering exceptional service and creating outstanding customer experiences.
If you're a recruiter who thrives on finding top sales talent, building relationships, and making an impact in a high-growth organization, we'd love to meet you.
Job Summary
We're seeking an experienced Talent Acquisition Specialist to lead recruiting efforts for sales and field positions across multiple markets. This role is heavily focused on proactive sourcing, building talent pipelines, and identifying high-performing sales professionals before the competition.
The ideal candidate enjoys hunting for passive talent, leveraging multiple sourcing channels, developing recruiting strategies, and partnering with hiring leaders to deliver exceptional talent quickly. Must be able to manage a full requisition load, and produce 4-6 hires per week.
What You'll Do
Source, identify, and engage active and passive candidates using Indeed, LinkedIn, social media, networking, referrals, and other recruiting tools.Recruit for a variety of sales and field positions while managing the full recruitment lifecycle.Build and maintain robust talent pipelines for current and future hiring needs.Conduct phone screens, behavioral interviews, and candidate assessments.Partner with hiring managers to understand hiring needs and develop effective recruiting strategies.Track recruiting metrics, analyze sourcing effectiveness, and recommend process improvements to reduce time-to-fill and improve candidate quality.Deliver an outstanding candidate experience from first contact through onboarding.What We're Looking For
High school diploma or equivalent required.2+ years of full-cycle recruiting and sourcing experience.Experience recruiting sales professionals is strongly preferred.Proven ability to source passive candidates using multiple recruiting platforms.Strong interviewing, relationship-building, and communication skills.Ability to manage multiple requisitions in a fast-paced, high-volume environment.Experience using applicant tracking systems (ATS) (Paylocity) and sourcing tools such as Indeed Recruiter, LinkedIn Recruiter, or similar platforms is preferred.Ability to pass a criminal background check and drug screening.Why Join Certus Home Services?
At Certus Home Services, recruiting isn't just filling jobs—it's helping build the teams that drive our continued growth across the country. Your work will directly impact our ability to attract exceptional sales talent, support our branch operations, and shape the future of our organization.
If you're energized by sourcing hard-to-find talent, building relationships, and helping people launch rewarding careers, we encourage you to apply today.
Requirements:Talent Acquisition Specialist – Contracted - Blue Collar
Who We Are
Certus Home Services is one of the fastest-growing home services companies in the country, bringing together industry-leading pest and pool service brands under one organization. Our mission is simple: Help people care for what matters most by delivering exceptional service and creating outstanding customer experiences.
If you're a recruiter who thrives on finding top sales talent, building relationships, and making an impact in a high-growth organization, we'd love to meet you.
Job Summary
We're seeking an experienced Talent Acquisition Specialist to lead recruiting efforts for sales and field positions across multiple markets. This role is heavily focused on proactive sourcing, building talent pipelines, and identifying high-performing sales professionals before the competition.
The ideal candidate enjoys hunting for passive talent, leveraging multiple sourcing channels, developing recruiting strategies, and partnering with hiring leaders to deliver exceptional talent quickly. Must be able to manage a full requisition load, and produce 4-6 hires per week.
What You'll Do
Source, identify, and engage active and passive candidates using Indeed, LinkedIn, social media, networking, referrals, and other recruiting tools.Recruit for a variety of sales and field positions while managing the full recruitment lifecycle.Build and maintain robust talent pipelines for current and future hiring needs.Conduct phone screens, behavioral interviews, and candidate assessments.Partner with hiring managers to understand hiring needs and develop effective recruiting strategies.Track recruiting metrics, analyze sourcing effectiveness, and recommend process improvements to reduce time-to-fill and improve candidate quality.Deliver an outstanding candidate experience from first contact through onboarding.What We're Looking For
High school diploma or equivalent required.2+ years of full-cycle recruiting and sourcing experience.Experience recruiting sales professionals is strongly preferred.Proven ability to source passive candidates using multiple recruiting platforms.Strong interviewing, relationship-building, and communication skills.Ability to manage multiple requisitions in a fast-paced, high-volume environment.Experience using applicant tracking systems (ATS) (Paylocity) and sourcing tools such as Indeed Recruiter, LinkedIn Recruiter, or similar platforms is preferred.Ability to pass a criminal background check and drug screening.Why Join Certus Home Services?
At Certus Home Services, recruiting isn't just filling jobs—it's helping build the teams that drive our continued growth across the country. Your work will directly impact our ability to attract exceptional sales talent, support our branch operations, and shape the future of our organization.
If you're energized by sourcing hard-to-find talent, building relationships, and helping people launch rewarding careers, we encourage you to apply today.
Requirements:Vice President, Contact Center Sales & Operations
Tampa, FL - In Office · Full-Time · PE-Backed Home Services Platform · Pest Control & Pool Services
About The Role
We run the revenue engine of a fast-growing, multi-state home services business. Every inbound call, every outbound dial, every booked job, every recurring service plan, and every customer interaction flows through our contact center.
We are hiring a Vice President, Contact Center Sales & Operations to own that engine and make it grow.
This is not a seat for a caretaker. It is built for a growth-minded operator who thinks like a technologist, leads like a coach, and reads data like a detective. You will lead Inside Sales, Customer Care, Retention, Scheduling, Workforce Management, and Quality as one integrated organization, turning conversation data, modern AI tooling, disciplined coaching, and operational excellence into measurable revenue growth.
You will lead a team of more than 80 contact center professionals supporting leading pest control and pool service brands across multiple states. If you get energized by owning a number, deploying the right technology to move it, and uncovering insights others miss, we want to talk.
What You'll Own
• The Revenue Number. Booking rate, outbound conversion, recurring service plan growth, retention, revenue per call, and customer lifetime value as hard, reported targets.
• The Growth Engine. Aggressive outbound and win-back motions across lapsed customers, unsold estimates, missed-call recovery, canceled accounts, seasonal campaigns, and customer re-engagement initiatives.
• The Insight. Mining call recordings, transcripts, lost-call data, sentiment trends, and operational metrics for patterns competitors never see, then turning them into action through pricing tests, script improvements, staffing optimization, and process enhancements.
• The Experience. Inbound care, scheduling, retention, and sales operating as one seamless customer journey, with automation handling volume so your people can focus on value.
• The Technology. Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms.
• The Team. Building and leading a high-performance, multi-state organization that combines accountability, coaching, operational discipline, customer obsession, and sales excellence.
The Tech You'll Command
CRM & Field Service: FieldRoutes, PestPac, ServiceTitan, or comparable
Telephony & Dialer: Five9, NICE CXone, Genesys, Convoso
Conversation Intelligence: Gong, Balto, Observe.AI Call Tracking & Attribution: CallRail, Invoca
Operations: IVR, WFM, QA, agent-assist, and automation platforms
Requirements:What You Bring
• 10+ years leading contact center operations with responsibility for sales, customer care, retention, scheduling, and operational performance.
• Home services contact center leadership experience required, including pest control, pool services, HVAC, plumbing, electrical, lawn care, or similar recurring-service businesses.
• Pest control contact center experience strongly preferred and will receive priority consideration.
• A documented track record of improving conversion rates, revenue per call, recurring revenue, customer retention, and customer satisfaction.
• Experience leading large, multi-layer teams across managers, supervisors, QA, WFM, training, and frontline agents.
• Hands-on command of modern CRM, field service, telephony, workforce management, QA, call attribution, automation, and AI conversation-intelligence platforms.
• A proven record of implementing automation or AI initiatives that produced measurable business results.
• Experience operating in private equity-backed, multi-brand, acquisitive, or high-growth organizations is highly desirable.
Bonus Points
• Direct pest control contact center experience.
• Experience supporting both pest control and pool service operations.
• Direct experience with FieldRoutes, PestPac, ServiceTitan, or comparable field-service platforms.
• Background scaling inside sales and customer care organizations across multiple brands and markets.
• Experience presenting performance results and technology initiatives to executive leadership, boards, or private equity stakeholders.
How To Apply
Ready to own the engine? Submit your resume and a short note describing a contact center metric you materially improved, how you improved it, and the measurable business impact delivered.
Read LessOutside Sales Professional Outside Sales Representative – Uncapped Commission | $60K–$120K+ OTE | Company Vehicle |
About PURCOR
PURCOR is growing fast—and we’re hiring Outside Sales Representatives who want to earn big, move fast, and grow their careers. If you’re competitive, driven, and motivated by uncapped earnings, this is your opportunity to take control of your income in a high-demand industry.
* This is NOT a neighborhood canvassing position!
Why You’ll Want This Job
What You’ll Do
Generate new business through prospecting, referrals, and territory development Conduct property inspections and identify pest control needs Build and present customized service proposals to homeowners and businesses Close deals and own the full sales cycle from lead to service start Upsell additional services to maximize customer value and your commission Follow up on leads quickly and consistently to win business Partner with operations to ensure smooth service delivery and customer satisfactionWhat Success Looks Like
Hit and exceed monthly and quarterly sales targets Respond to 95%+ of leads within 24 hours Maintain 98%+ accuracy in proposals and contracts Consistently drive new revenue through prospecting and upselling Resolve customer issues quickly with zero repeat escalationsWhat Success Looks Like
Hit and exceed monthly and quarterly sales targets Respond to 95%+ of leads within 24 hours Maintain 98%+ accuracy in proposals and contracts Consistently drive new revenue through prospecting and upselling Resolve customer issues quickly with zero repeat escalationsWhat You’ll Bring
Valid driver’s license with 5+ years of driving experience Ability to pass background check and drug screening Strong communication and closing skills Self-motivated with a hunter mentality Comfortable working independently in a field-based rolePreferred:
Previous outside sales or commission-based experience Experience in home services, pest control, or route-based industriesPurpose
Drive regional wildlife and pest control service execution by ensuring wildlife traps are inspected, exclusion services are delivered, and customers’ properties are protected through effective pest management and exclusion strategies. Support operational excellence by maintaining service schedules, communicating with customers, and ensuring compliance with safety and company standards.
Key Contributions
Inspect, service, and maintain wildlife traps and control systems on assigned routes.Conduct property inspections to identify wildlife activity and determine appropriate control and exclusion strategiesPerform wildlife exclusion and repair work, including sealing entry points and installing preventative materials.Maintain service schedules and communicate proactively with operations and customers regarding findings, progress, and next steps.Complete accurate service documentation and maintain assigned vehicle, tools, and equipment.Adhere to all company policies, safety standards, and regulatory requirements.Participate in required training, support collections efforts, and contribute to lead generation initiatives.Success Metrics
Complete =98% of scheduled service calls, as assigned.Maintain =90% accuracy in service documentation and compliance with control and exclusion standards.Achieve =70% positive customer satisfaction scores on post-service surveys.Submit or sell a minimum of 8 qualified technician leads per month.Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.Maintain zero preventable safety or driving incidents.Growth Impact
Accelerates revenue capture by reducing the cost of open territories and call center gaps.Protects compliance through accurate background checks and adherence to hiring and safety standards.Drives scalability by building repeatable, efficient service processes for high-volume frontline roles.Strengthens culture and retention by ensuring service quality and responsiveness that reinforce trust in CERTUS leadership and systems.Capabilities & Strengths
Collaboration and communication: Effectively partner with customers, Exclusion Specialists, and sales staff to meet client expectations and resolve issues.Problem-solving and judgment: Employ sound pest control strategies, troubleshoot wildlife traps, and make decisions to maintain a pest-free environment.Leadership behaviors and cultural alignment: Demonstrate reliability, safety awareness, and responsiveness in all service activities.Required Qualifications
High School diploma or equivalent with 5 years of proven driving experience.Successful completion of 30-day initial training (classroom and field) and earning minimum of two CEUs annually.Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.Preferred Qualifications
Experience in pest control, wildlife management, or related field.Experience working in multi-state, high-growth, or field-based environments.Advanced certifications or specialized knowledge in pest management (if applicable).Purpose
Deliver route-based lawn and ornamental services to customers by implementing agronomic programs, diagnosing issues, and providing expert recommendations. This role ensures healthy lawns and ornamentals through timely service, technical expertise, and outstanding customer communication.
Key Contributions
Execute daily production routes to deliver scheduled lawn and ornamental services.Inspect properties to identify turf, weeds, ornamentals, and diagnose service needs.Apply products safely and in compliance with label instructions, PPE requirements, and company standards.Communicate clearly with customers to explain services, address questions, and build trust.Partner with sales and operations teams to support customer expectations and lead generation.Monitor post-treatment results and communicate outcomes to customers and management.Complete accurate, timely service documentation and records.Maintain assigned vehicle, equipment, and tools in safe, clean, and working condition.Participate in required training and remain current on technical practices and regulations.Comply with all driving laws, safety standards, and regulatory requirements.Support additional operational projects as assigned.Success Metrics
Complete =98% of scheduled service stops, as assigned.Maintain =90% accuracy in service documentation and application compliance.Achieve =90% positive customer satisfaction scores on post-service surveys.Submit or sell a minimum of 8 qualified technician leads per month.Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.Maintain zero preventable safety or driving incidents.Growth Impact
Drives customer retention and satisfaction through expert service and communication.Supports company growth by generating qualified leads and participating in collections efforts.Protects compliance and safety through proper application, documentation, and adherence to regulations.Enhances operational efficiency by maintaining equipment and following best practices.Capabilities & Strengths
Communication & Customer Service: Builds trust and positive experiences through clear, responsive communication.Technical Expertise & Problem-Solving: Diagnoses issues, applies solutions, and adapts to customer needs.Reliability & Safety: Consistently follows protocols, maintains alertness, and upholds safety standards.Requirements:Required Qualifications
High school diploma or equivalent with at least 5 years of proven driving experience.Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.Ability to meet state regulatory requirements for pest control licensing and complete all associated company training programs.Preferred Qualifications
Lawn and Ornamental license/certification based on regulatory requirements.Experience in lawn care, pest control, or related field.Familiarity with commercial lawn service vehicles and application equipment.Purpose
Deliver route-based pest control services to customers by inspecting properties, identifying pest problems, applying professional products, and designing effective control strategies. Ensure operational excellence through timely service, clear communication, and adherence to safety and compliance standards
Key Contributions
Execute assigned service routes and complete scheduled services.Inspect properties, identify pest activity, and apply appropriate treatment methods.Communicate with operations and customers to explain services, assess needs, and provide follow-up.Apply products safely and in compliance with labels, PPE requirements, and company standards.Monitor treatment effectiveness and communicate results to customers and management.Complete accurate, timely service documentation and system updates.Maintain assigned vehicle, equipment, and tools in safe, clean, working condition.Participate in required training and comply with driving, safety, and regulatory requirements.Support additional operational projects as assigned.Success Metrics
Complete =98% of scheduled service stops, as assigned.Maintain =90% accuracy in service documentation and application compliance.Achieve =70% positive customer satisfaction scores on post-service surveys.Submit or sell a minimum of 8 qualified technician leads per month.Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.Maintain zero preventable safety or driving incidents.Growth Impact
Accelerates revenue capture by reducing the cost of open territories and call center gaps.Protects compliance through accurate background checks and adherence to hiring and safety standards.Drives scalability by building repeatable, efficient service processes for high-volume frontline roles.Strengthens culture and retention by ensuring service quality and responsiveness that reinforce trust in CERTUS leadership and systems.Capabilities & Strengths
Collaboration and communication: Effectively partner with customers, team members, and managers to meet client expectations and resolve issues.Problem-solving and judgment: Employ sound pest control strategies, troubleshoot infestations, and make decisions to maintain a pest-free environment.Leadership behaviors and cultural alignment: Demonstrate reliability, safety awareness, and responsiveness in all service activities.Requirements:Required Qualifications
High School diploma or equivalent with 5 years of proven driving experience.Successful completion of 30-day initial training (classroom and field) and earning minimum of two CEUs annually.Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.Preferred Qualifications
General household pest/rodent control license/certification based on regulatory requirements.Experience in pest control, wildlife management, or related field.Experience working in high-growth, or field-based environments.Outside Sales Representative – Uncapped Commission | $60K–$120K+ OTE | Company Vehicle |
About PURCOR
PURCOR is growing fast—and we’re hiring Outside Sales Representatives who want to earn big, move fast, and grow their careers. If you’re competitive, driven, and motivated by uncapped earnings, this is your opportunity to take control of your income in a high-demand industry.
This is NOT a neighborhood canvassing position.
Why You’ll Want This Job
Uncapped Earnings: $60K–$120K+ OTE (top performers exceed this) Base + Commission: Strong earning potential with performance-based upside. Earn up to 20% commission on recurring service sales Earn up to 25% commission through recurring revenue bonus kickers and performance incentives Company Vehicle: Provided for territory travel Leads + Territory: Assigned territory with opportunity to build your own pipeline Paid Training: Learn the industry, products, and proven sales process Career Growth: Clear path into sales leadership or management High Demand Industry: Essential services = consistent opportunity year-roundWhat You’ll Do
Generate new business through prospecting, referrals, and territory development Conduct property inspections and identify pest control needs Build and present customized service proposals to homeowners and businesses Close deals and own the full sales cycle from lead to service start Upsell additional services to maximize customer value and your commission Follow up on leads quickly and consistently to win business Partner with operations to ensure smooth service delivery and customer satisfactionWhat Success Looks Like
Hit and exceed monthly and quarterly sales targets Respond to 95%+ of leads within 24 hours Maintain 98%+ accuracy in proposals and contracts Consistently drive new revenue through prospecting and upselling Resolve customer issues quickly with zero repeat escalationsWhat You’ll Bring
Valid driver’s license with 5+ years of driving experience Ability to pass background check and drug screening Strong communication and closing skills Self-motivated with a hunter mentality Comfortable working independently in a field-based rolePreferred:
Previous outside sales or commission-based experience Experience in home services, pest control, or route-based industriesWhy Join Us – Apply Today
If you’re ready to earn what you’re worth and build a long-term career in sales, apply now. We’re actively hiring and moving fast.
Purpose
Drive revenue growth by converting inbound inquiries and generating outbound sales, while delivering a high-quality customer experience and accurately translating customer needs into scheduled services.
Key Contributions
Execute inbound and outbound sales activities to grow the customer base and increase revenue.Build long-term, trust-based relationships with customers through effective communication and service education.Accurately document customer needs, pricing, and service details to ensure seamless service delivery.Partner with operations and scheduling teams to ensure alignment between sales commitments and service execution.Support business growth through cross-selling services and maintaining high responsiveness to customer inquiries.Success Metrics
Achieve conversion rates aligned to sales targets (inbound and outbound).Maintain = 98% accuracy in customer data entry, scheduling, and sales documentation.Meet response time SLAs (e.g., inbound calls answered promptly, follow-ups completed within 24 hours).Achieve customer satisfaction benchmarks (= 90% positive feedback or equivalent).Maintain consistent productivity (e.g., call volume, sales closed, revenue generated per week/month)Growth Impact
Accelerates revenue growth by converting leads efficiently and maximizing customer lifetime value through cross-selling.Improves operational efficiency by ensuring accurate sales documentation and reducing service errors.Supports scalability by maintaining consistent sales processes and high-volume call handling.Strengthens customer retention by building trust and setting clear service expectations.Capabilities & Strengths
Customer-Centric Communication: Builds trust quickly, explains services clearly, and handles objections with confidence and professionalism.Problem-Solving & Judgment: Uses critical thinking and available resources to resolve customer needs and drive sales outcomes.Collaboration & Accountability: Works effectively with team members and operations partners while managing personal performance and workload.Requirements:Required Qualifications
High school diploma or equivalent.Ability to effectively communicate (verbal and written) and operate in a high-volume call environment.Basic proficiency with computer systems (e.g., Microsoft Word, Excel, CRM/scheduling tools). Local Tampa Metro candidates only. This position requires daily onsite attendance and is not available as a remote or hybrid opportunity.Preferred Qualifications
Prior inside sales or customer service experience.Experience in home services or pest control industry.Familiarity with scheduling systems, routing, or service-based sales environments.