Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients.
The Ophthalmic Technician performs a range of duties which includes preparing the patient to see Attending Physician (preliminary exam, medical history, & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures.
Duties/Responsibilities:
Obtain medical and eye history from patient and document information using the EHR systemPrepare examination and treatment roomsPerform screening and testing (will train) to prepare the patient for doctor's exam including visual acuity, color vision testing, auto-lensometry, autorefraction, tonometry, Amsler grid, pupil evaluation, and other testing as neededAdminister eye medicationsMay assist physicians during minor surgical proceduresWill train to maintain and calibrate ophthalmic and surgical instrumentsMust have a clear understanding of company policies including the company manualYou will be required to travel to other location for business needs.Required Skills/Abilities:
Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs. Strives to exceed customer expectationsProactive- Keep others informed. Ask for help when needed, brings service challenges to the supervisorDrive for Results – Strives for improving the delivery of services with a commitment to continuous improvementFocus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectivenessTeamwork- Participates as a team member and establishes strong working relationships with teammates and across the organizationCelebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.Driving independently to other facilitiesEducation and Experience:
High School Diploma or equivalent requiredWe are willing to provide training.Medical experience preferred but not required.Physical Requirements:
Sitting, Standing, Bending, Reaching, Stooping, Walking and LiftingAbility to see, hear, and speak with sufficient capability to perform assigned tasksDriving independently to other facilitiesWorking Conditions:
Travel to other locations is necessary.Occupational Exposure - Category Ill exposure to blood-borne pathogens and may encounter chemical hazards.
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients.
The Ophthalmic Technician performs a range of duties which includes preparing the patient to see Attending Physician (preliminary exam, medical history, & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures.
Duties/Responsibilities:
Obtain medical and eye history from patient and document information using the EHR systemPrepare examination and treatment roomsPerform screening and testing (will train) to prepare the patient for doctor's exam including visual acuity, color vision testing, auto-lensometry, autorefraction, tonometry, Amsler grid, pupil evaluation, and other testing as neededAdminister eye medicationsMay assist physicians during minor surgical proceduresWill train to maintain and calibrate ophthalmic and surgical instrumentsMust have a clear understanding of company policies including the company manualYou will be required to travel to other location for business needs.Required Skills/Abilities:
Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs. Strives to exceed customer expectationsProactive- Keep others informed. Ask for help when needed, brings service challenges to the supervisorDrive for Results – Strives for improving the delivery of services with a commitment to continuous improvementFocus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectivenessTeamwork- Participates as a team member and establishes strong working relationships with teammates and across the organizationCelebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.Driving independently to other facilitiesEducation and Experience:
High School Diploma or equivalent requiredWe are willing to provide training.Medical experience preferred but not required.Physical Requirements:
Sitting, Standing, Bending, Reaching, Stooping, Walking and LiftingAbility to see, hear, and speak with sufficient capability to perform assigned tasksDriving independently to other facilitiesWorking Conditions:
Travel to other locations is necessary.Occupational Exposure - Category Ill exposure to blood-borne pathogens and may encounter chemical hazards.
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Eye Health Vision Centers have been proudly providing the Dartmouth, Fairhaven, Fall River, Taunton MA and Middletown RI communities with advanced technology and eye care services for over four decades.
We are currently expanding our team and are looking for a PSR - Medical Receptionist to join our busy practice. This role includes, but is not limited to the following tasks:
Duties and Responsibilities:
Patient registration, scheduling, data entry and processing.Educates patients regarding benefits and collects patient payments, at point of service.Complete and accurate management of patient data in practice management system.Verify health insurances and obtain referrals.Organize and maintain medical records.Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.Must have a clear understanding of company policies including the company manualKnowledge, Skills, and Abilities:
Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs and strives to exceed their expectations.Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor.Drive for Results – Strives for improving the delivery of services with a commitment to continuous improvement.Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.Willing and able to travel to other locations for business needs.
Education:
Typical Physical Demands:
Sitting, Standing, Bending, Reaching, Stooping, Walking and LiftingAbility to see, hear, and speak with sufficient capability to perform assigned tasksDriving independently to other facilitiesWe are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Claris Vision, LLC, is seeking a Patient Billing and Financial Services Specialist to join our company. The Patient Billing & Financial Services Specialist serves as the primary point of contact for patients regarding questions about account balances, insurance billing, statements, payment options, and financial responsibilities. This position helps patients understand their bills, resolves account inquiries, coordinates with insurance and billing teams, and promotes a positive patient experience while supporting organizational revenue cycle goals.
The position is located onsite in Dartmouth, MA, or Warwick, RI.
Essential Duties and Responsibilities
Answer inbound patient calls regarding account balances, insurance claims, payments, refunds, and billing statements.Explain patient financial responsibility, including copayments, deductibles, coinsurance, and non-covered services.Research and resolve patient billing inquiries by reviewing claims, payments, adjustments, and account activity.Work collaboratively with insurance follow-up, coding, collections, and front-office teams to resolve patient concerns.Assist patients with payment arrangements and available financial assistance programs, as applicable.Process payments received by phone and document all patient interactions accurately in the practice management system.Identify billing errors or account discrepancies and escalate complex issues as appropriate.Educate patients regarding insurance benefits and billing processes while maintaining a professional and empathetic approach.Review returned mail, statement issues, and account demographics to ensure accurate patient information.Maintain compliance with HIPAA and all applicable privacy and billing regulations.Meet established quality, productivity, customer service, and collection performance standards.Perform other duties as assigned.Knowledge, Skills, and Abilities
Strong customer service and communication skills.Ability to explain complex billing and insurance concepts in a clear, patient-friendly manner.Knowledge of medical billing, insurance claims, and patient collections required.Ability to de-escalate challenging conversations and maintain professionalism under pressure.Strong attention to detail and problem-solving skills.Proficiency with electronic medical records, practice management systems, and Microsoft Office applications.Ability to maintain confidentiality and handle sensitive financial information.Qualifications
Required
High school diploma or equivalent.Minimum of one (1) year of customer service experience.Strong verbal and written communication skills.One (1) or more years of medical billing, healthcare customer service, or revenue cycle experience.Knowledge of Medicare, Medicaid, commercial insurance plans, and patient responsibility calculations.Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making and wield exceptional inter-personal communication skills with diverse populations.Preferred
Experience in ophthalmology, ambulatory surgery center, healthcare or physician practice settings.Physical Requirements
Ability to sit for extended periods.Frequent use of computers, telephones, and office equipment.Ability to communicate effectively with patients, providers, and staff.Performance Metrics
Patient satisfaction scores.Call quality and responsiveness.Resolution of patient inquiries within established timeframes.Collection of patient balances and payment plan adherence.Accuracy of account documentation.Compliance with organizational policies and procedures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Read LessClaris Vision, LLC, is seeking a Patient Billing and Financial Services Specialist to join our company. The Patient Billing & Financial Services Specialist serves as the primary point of contact for patients regarding questions about account balances, insurance billing, statements, payment options, and financial responsibilities. This position helps patients understand their bills, resolves account inquiries, coordinates with insurance and billing teams, and promotes a positive patient experience while supporting organizational revenue cycle goals.
The position is located onsite in Dartmouth, MA, or Warwick, RI.
Essential Duties and Responsibilities
Answer inbound patient calls regarding account balances, insurance claims, payments, refunds, and billing statements.Explain patient financial responsibility, including copayments, deductibles, coinsurance, and non-covered services.Research and resolve patient billing inquiries by reviewing claims, payments, adjustments, and account activity.Work collaboratively with insurance follow-up, coding, collections, and front-office teams to resolve patient concerns.Assist patients with payment arrangements and available financial assistance programs, as applicable.Process payments received by phone and document all patient interactions accurately in the practice management system.Identify billing errors or account discrepancies and escalate complex issues as appropriate.Educate patients regarding insurance benefits and billing processes while maintaining a professional and empathetic approach.Review returned mail, statement issues, and account demographics to ensure accurate patient information.Maintain compliance with HIPAA and all applicable privacy and billing regulations.Meet established quality, productivity, customer service, and collection performance standards.Perform other duties as assigned.Knowledge, Skills, and Abilities
Strong customer service and communication skills.Ability to explain complex billing and insurance concepts in a clear, patient-friendly manner.Knowledge of medical billing, insurance claims, and patient collections required.Ability to de-escalate challenging conversations and maintain professionalism under pressure.Strong attention to detail and problem-solving skills.Proficiency with electronic medical records, practice management systems, and Microsoft Office applications.Ability to maintain confidentiality and handle sensitive financial information.Qualifications
Required
High school diploma or equivalent.Minimum of one (1) year of customer service experience.Strong verbal and written communication skills.One (1) or more years of medical billing, healthcare customer service, or revenue cycle experience.Knowledge of Medicare, Medicaid, commercial insurance plans, and patient responsibility calculations.Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making and wield exceptional inter-personal communication skills with diverse populations.Preferred
Experience in ophthalmology, ambulatory surgery center, healthcare or physician practice settings.Physical Requirements
Ability to sit for extended periods.Frequent use of computers, telephones, and office equipment.Ability to communicate effectively with patients, providers, and staff.Performance Metrics
Patient satisfaction scores.Call quality and responsiveness.Resolution of patient inquiries within established timeframes.Collection of patient balances and payment plan adherence.Accuracy of account documentation.Compliance with organizational policies and procedures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Read LessThe Greater New Bedford Surgical and Laser Center was opened in 1986 with the express purpose of rendering high quality, state-of-the-art eye surgery to patients of all ages, especially those with cataracts, glaucoma, retinal disease, or corneal disease. We also do oculoplastic procedures. The center is designed specifically with the needs of the patient and their family in mind, and the entire process, from initial examination in our clinics in the Eye Health Vision Centers upstairs to the final surgical outcome, is conducted in a pleasant and comfortable environment.
Licensed Practical Nurses provide general and routine care to patients. They monitor the health of patients and look for signs that indicate whether their health is deteriorating or improving. An LPN also offers comfort and support to patients and their family and friends. Licensed Practical Nurses may also complete some administrative tasks such as answering or making phone calls, as well as inputting data or information into the computer.
Duties/Responsibilities:
Records a patient’s medical history accurately.Takes and records measurements of blood pressure, temperature, heart rate, etc.Observes patients under treatment to identify progress, side-effects of medications etc.Monitors patients’ condition during fluid intake and output and compose patient charts.Assists ailing patients in daily necessary activities.Administers injections, prescribed medications, enemas, etc. cleans and dresses wounds and assists with other basic medical care tasks.Collects samples for lab testing as assigned.Provides emotional and psychological support when needed.Communicates with patients’ family or friends to provide advice, comfort, and release instructionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Skills/Abilities:
Proven experience as an LPN or similar roleAbility to undertake a variety of diverse care tasks and work in a multidisciplinary teamFamiliarity with hospital health, safety, and sanitation standards and proceduresUnderstanding of confidentiality obligations and nursing practicesExcellent knowledge of medical and hospital terminologyGood knowledge of MS Office and data entryPerfect physical condition and staminaExcellent communication and interpersonal skillsCompassionate and able to handle stressSuccessful completion of LPN license program is a mustMust possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.Education and Experience:
High School Diploma or equivalentCertification from an accredited LPN programPhysical Requirements:
Sitting, Standing, Bending, Reaching, Stooping, Walking and LiftingAbility to see, hear, and speak with sufficient capability to perform assigned tasksDriving independently to other facilitiesAbility to lift up to 10 poundsClose vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusWorking Conditions:
Travel to other locations is necessary at times.Occupational Exposure - Category Ill exposure to blood-borne pathogens and may encounter chemical hazards.
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
