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Center For Urban Famlies
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  • Job DescriptionJob DescriptionAbout CFUFThe Center for Urban Families... Read More
    Job DescriptionJob DescriptionAbout CFUF

    The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered individuals and families in Baltimore’s most underserved communities to overcome barriers, break the cycle of poverty, and build thriving futures.

    Our members (the term we use for those we serve) face complex challenges—many experience housing instability, justice system involvement, and limited access to education and employment opportunities. Through our work, we are committed to advancing equity, strengthening families, and creating pathways to long-term economic success.

    Through our All In strategy, CFUF accelerates social and economic opportunity by combining personal accountability, person-centered case management, supportive networks, workforce training, education, and civic engagement. This approach drives lasting impact for individuals, families, and communities.

    With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, mission-driven environment where passionate team members are empowered to make a difference.


    The Opportunity

    The Business Services Lead is a mid-level leadership role responsible for designing and executing CFUF’s employer engagement strategy while overseeing the Business Services Representative (BSR) team. This role serves as the primary architect of CFUF’s employer ecosystem, building strategic partnerships that create pipelines to employment, apprenticeships, occupational skills training, and long-term career pathways for CFUF members.

    This position blends strategic leadership, external relationship management, and team development. The Business Services Lead ensures CFUF is positioned as a trusted workforce partner across Baltimore’s public, private, and nonprofit sectors, while driving measurable outcomes in job placement, retention, and employer satisfaction.

    Additionally, this position’s broader responsibilities include:

    Leading and developing a high-performing Business Services team focused on employer engagement and workforce outcomesBuilding and maintaining executive-level relationships with employer partners across priority industriesDriving alignment between employer needs and internal workforce training programs to ensure strong job placement outcomesOverseeing performance metrics and ensuring accountability for job leads, placements, retention, and employer satisfactionCollaborating cross-functionally to support member success, career advancement, and long-term economic mobility
    What to Expect from This OpportunityDevelop and implement CFUF’s employer engagement strategy, identifying priority industries, growth sectors, and high-impact employer partners across the Baltimore Metropolitan region.Lead and guide the Business Services Representative (BSR) team in cultivating employer relationships that generate quality job opportunities and long-term workforce partnerships.Set, monitor, and drive performance against key metrics, including job leads, placements, retention rates, and employer engagement benchmarks.Oversee employer-facing activities, including mock interviews, hiring events, job fairs, site visits, and workforce engagement initiatives aligned with training cycles.Ensure strong collaboration between BSRs and Mobility Coaches to align candidate readiness, skills matching, and retention strategies.Build and maintain executive-level relationships with employer partners, ensuring high-quality placements and sustained engagement.Oversee data integrity and reporting, ensuring accurate documentation of placements, retention activities, and employer interactions within CFUF systems.Lead the development of career pathway partnerships that promote advancement, wage growth, and long-term career opportunities for CFUF members.Cultivate partnerships with private, local, state, and federal workforce entities to strengthen CFUF’s position within the regional workforce ecosystem.Facilitate employer convenings, roundtables, and the Employer Advisory Board to gather insights and inform program strategy.Monitor labor market trends and translate insights into actionable workforce strategies and program improvements.Support the development of apprenticeship programs, occupational skills training, and earn-and-learn models in partnership with employers.Plan and execute employer engagement initiatives, including annual appreciation events and networking opportunities.Lead internal workforce strategy discussions to improve job placement outcomes, retention, and wage progression.Supervise, coach, and develop BSR team members, including performance management and professional development.Perform other duties as assigned.
    Schedule

    Monday through Friday, 9 AM to 5 PM—this position may require occasional evening or off-site events


    QualificationsBachelor’s degree required; degree in Sales, Marketing, Business, or a related field preferred. Master’s degree preferred.Minimum of 5+ years of experience in employer engagement, sales, workforce development, or business partnerships.Minimum of 2+ years of experience in team leadership or people management.Proven track record of building external partnerships and achieving performance targets.Experience working in fast-paced, results-driven environments with multiple stakeholders.Strong analytical and strategic thinking skills, with the ability to translate labor market data into actionable plans.Ability and willingness to travel and attend meetings and/or appointments required.
    What Sets You ApartExcellent written and verbal communication, interpersonal, problem-solving, presentation, and organizational skills; attention to detail required.Proficiency with sales management software and CRM systems.Strong ability to balance persuasion with professionalism in building and managing employer relationships.Compassionate and invested in working with disadvantaged individuals, families, and communities.Demonstrated ability to build and maintain relationships across corporate, public, and community-based organizations.Strong leadership skills with the ability to coach, develop, and motivate team members.Strong executive presence, with advanced networking and stakeholder engagement skills.Strong data management and data entry skills, with a focus on accuracy and accountability.Knowledge of electronic databases (e.g., ETO, Apricot, or similar systems) preferred.Must work effectively in both independent and collaborative team environments.Must have a valid driver’s license and reliable transportation.Ability and willingness to travel and attend meetings and/or appointments required.Must be resourceful, resilient, and tenacious with a high level of personal integrity and passion for CFUF’s mission to accelerate social and economic opportunities and advocate for policies that promote equity and racial justice.
    Applying for a Career Opportunity & Our Commitment to Diversity

    Please apply to this posting to be considered for future job opportunities with CFUF. Additionally, make sure to submit your resume via our talent pool. If there is a specific job you are interested in, you may apply directly to that opportunity and complete your application. Our Talent team truly appreciates your interest and hope to contact you for a future opportunity.

    CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

    If you are a person with a disability needing assistance with the application process, please reach out to hr@cfuf.org.

    Note: We review applications on a rolling basis and will close the posting once the position is filled.

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  • Intake & Outreach Coordinator  

    - Baltimore
    Job DescriptionJob DescriptionAbout CFUFThe Center for Urban Families... Read More
    Job DescriptionJob DescriptionAbout CFUF

    The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered Baltimore’s underserved residents to overcome barriers, break the cycle of poverty, and build thriving futures. Through our All In strategy, we combine personal accountability, holistic case management, and workforce training to drive lasting impact for individuals, families, and communities. With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, high-energy environment where bold ideas and passionate people thrive.


    The Opportunity

    The Intake and Outreach Coordinator plays a critical, front-facing role in connecting individuals to opportunity at CFUF. This position leads applicant engagement, intake, and community outreach efforts, ensuring prospective members are informed, supported, and successfully enrolled into CFUF programs.

    Serving as both a relationship-builder and systems navigator, the Coordinator works to remove barriers to participation, maintain consistent engagement with applicants and alumni, and strengthen CFUF’s presence across the community. This role blends outreach, case coordination, data management, and cross-team collaboration to drive member enrollment and retention.

    Additionally, this position’s broader responsibilities include:

    Leading intake and applicant engagement processes from initial contact through enrollmentConducting community outreach to build awareness and expand CFUF’s reachSupporting retention strategies by maintaining consistent follow-up and engagementManaging applicant data, outreach tracking, and reporting to support program outcomesCollaborating across teams to align outreach, enrollment, and member engagement efforts
    What to Expect from This OpportunityEngage, recruit, and inform prospective applicants about CFUF programs through outreach and direct engagementConduct timely intake assessments (within 24 hours of initial contact) and ensure accurate documentation in CFUF systemsMaintain consistent follow-up with applicants to confirm interest, address barriers, and support enrollmentPlan and execute outreach activities, including street outreach, community events, and presentations (including occasional evenings or weekends)Represent CFUF at resource fairs, partner events, and community engagements while building strong referral pipelinesTrack outreach efforts, including locations covered, engagement metrics, and new leads generatedRecruit and coordinate alumni participation in outreach efforts, including tracking and stipend processingMaintain accurate, up-to-date records of applicant information, outreach activities, and case notesCompile weekly outreach and engagement reports to support performance tracking and grant reportingSupport marketing efforts through social media engagement and virtual presentations using platforms such as Zoom and PowerPointCollaborate with program teams to align recruitment strategies and improve member engagement and retentionAssist in planning and executing outreach events, including logistics, setup, and follow-upSupport reengagement strategies for alumni participation in CFUF programs and servicesEnsure outreach materials, supplies, and resources are prepared and available for all activitiesMaintain outreach equipment (including the outreach van) in alignment with safety and cleanliness standardsRepresent CFUF professionally with members, partners, funders, and community stakeholdersPerform other duties as assigned to support outreach, engagement, and organizational goals

    Schedule: Monday through Friday, 9 AM to 5 PM—this position may require occasional evenings, weekends, and off-site community events


    QualificationsBachelor’s degree preferred; equivalent experience in community engagement, workforce development, or a related field will be considered2+ years of experience in outreach, intake coordination, case management, or community-based engagementExperience working with underserved or historically marginalized populations strongly preferredStrong organizational skills with the ability to manage multiple priorities and deadlinesExperience with data entry and case management systems (e.g., ETO, Apricot, or similar platforms) preferredAbility and willingness to travel locally for outreach and community engagement activitiesValid driver’s license and reliable transportation required
    What Sets You ApartStrong interpersonal and communication skills, with the ability to build trust and rapport quicklyPassion for community engagement and supporting individuals in overcoming barriers to successAbility to work both independently and collaboratively in a fast-paced, mission-driven environmentDetail-oriented with strong data management and documentation skillsComfortable engaging diverse audiences through both in-person and virtual platformsResourceful, proactive, and solutions-oriented in addressing challengesHigh level of professionalism, accountability, and commitment to CFUF’s missionExperience using social media as a tool for outreach and engagement preferred
    Applying for a Career Opportunity & Our Commitment to Diversity

    Please apply to this posting to be considered for this opportunity with CFUF. Our Talent team truly appreciates your interest and looks forward to reviewing your application.

    CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal—to create stronger communities and expand economic opportunity. Qualified applicants receive consideration for employment without regard to any protected status under applicable law.

    If you are a person with a disability needing assistance with the application process, please reach out to hr@cfuf.org.

    Note: We review applications on a rolling basis and will close the posting once the position is filled.

    Read Less
  • Clean Corps Crew Member  

    - Baltimore
    Job DescriptionJob DescriptionAbout CFUFThe Center for Urban Families... Read More
    Job DescriptionJob DescriptionAbout CFUF

    The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered individuals and families in Baltimore’s most underserved communities to overcome barriers, break the cycle of poverty, and build thriving futures.

    Our members (the term we use for those we serve) face complex challenges—many experience housing instability, justice system involvement, and limited access to education and employment opportunities. Through our work, we are committed to advancing equity, strengthening families, and creating pathways to long-term economic success.

    Through our All In strategy, CFUF accelerates social and economic opportunity by combining personal accountability, person-centered case management, supportive networks, workforce training, education, and civic engagement. This approach drives lasting impact for individuals, families, and communities.

    With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, mission-driven environment where passionate team members are empowered to make a difference.


    About the Role:

    The Clean Corps Crew Member plays a vital role in enhancing community well-being by maintaining clean, safe, and welcoming public spaces. This position involves hands-on work to remove litter, manage waste, and support environmental beautification efforts within the community. The role contributes directly to public health and safety by preventing hazards associated with waste accumulation and promoting a positive community image. Crew members collaborate with local organizations and residents to foster a culture of cleanliness and environmental responsibility. Ultimately, this position helps create a healthier, more attractive environment that benefits all community members.


    Minimum Qualifications:

    Ability to perform physical tasks including lifting, bending, and standing for extended periods.Basic understanding of safety procedures related to waste handling and public space maintenance.Reliable attendance and punctuality.Ability to follow instructions and work both independently and as part of a team.Legal authorization to work in the location specified.

    Preferred Qualifications:

    Previous experience in community service, environmental cleanup, or related fields.Familiarity with local environmental regulations and waste management practices.Strong communication skills to interact effectively with community members and team members.Certification in first aid or basic safety training.Demonstrated commitment to community improvement and environmental stewardship.

    Responsibilities:

    Collect and properly dispose of litter and debris in designated public areas.Assist in the maintenance and upkeep of parks, sidewalks, and other communal spaces.Operate basic cleaning tools and equipment safely and effectively.Report any hazards, maintenance needs, or safety concerns to supervisors promptly.Engage respectfully with community members to promote awareness of cleanliness initiatives.


    Skills:

    The Clean Corps Crew Member utilizes physical stamina and attention to detail daily to ensure thorough cleaning and maintenance of public spaces. Effective communication skills are essential for coordinating with team members and engaging with the community to encourage participation in cleanliness efforts. Problem-solving abilities help address unexpected challenges such as hazardous waste or equipment issues promptly and safely. Time management skills ensure that assigned areas are maintained efficiently within scheduled shifts. Additionally, knowledge of safety protocols is applied consistently to protect oneself and others during all cleaning activities.


    Pay Rate: The starting hourly pay for this role is $15.00. After 90 days of employment, the hourly pay will increase to $17.00.


    Applying for a Career Opportunity & Our Commitment to Diversity

    Please apply to this posting to be considered for future job opportunities with CFUF. Additionally, make sure to submit your resume via our talent pool. If there is a specific job you are interested in, you may apply directly to that opportunity and complete your application. Our Talent team truly appreciates your interest and hope to contact you for a future opportunity.

    CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

    If you are a person with a disability needing assistance with the application process, please reach out to hr@cfuf.org.

    Read Less

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