## Job Summary
We are seeking a dedicated Medical Receptionist to join our Practice. The ideal candidate will be responsible for providing exceptional front desk and administrative support in a medical setting. Tavelling to satelite location maybe required.
## Duties
- Greet and assist patients in a courteous and professional manner
- Schedule patient appointments and maintain appointment calendars
- Verify insurance coverage
- Collect patient copays and balances
- Answer phones and check voicemail, as well as sort faxes and schedule any patients referred via fax.
- Direct patient calls to correct clinical staff and providers.
-Create to-do’s for appropriate staff/providers. Messages must be detailed and concise.
- Handle patient inquiries and provide excellent customer service
- Assist with medical administrative support tasks as needed
## Skills
- Experience working at the front desk of a hospital, dental office, or similar healthcare setting
- Proficiency in patient service and interacting with diverse patient populations
- Knowledge of medical terminology, Modernizing Medicine, and other medical systems is a plus
- Ability to perform insurance verification procedures accurately
- Advanced telephone, computer and multitasking skills when working with inbound and out bound calls.
- Must exhibit, demonstrate and maintain outstanding customer service skills.
- Completes all other assigned tasks to ensure efficient department function and work flow.
- Escalates any billing/coding issues to billing department/Practice Manager.
- Accurate understanding and application of client manual information to daily assignments.
- Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies.
- Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned.
- Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct.
- Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.
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