Line Server (Hospital Food Service and other line service)
Position Summary
The Line Server is responsible for serving food to customers, patients, visitors, and staff in a hospital food service environment or other businesses. This role ensures accurate portioning, excellent customer service, food safety compliance, and efficient operation of serving stations. The Line Server works closely with kitchen, production, and dietary teams to provide high-quality meals while maintaining cleanliness, sanitation, and service standards.
Key Responsibilities
Serve food to customers, patients, visitors, and hospital staff in a courteous, professional, and efficient manner.Accurately portion and present menu items according to established serving guidelines and dietary requirements.Maintain food quality, temperature, appearance, and freshness throughout meal service periods.Set up, stock, and replenish serving lines, hot bars, salad stations, grab-and-go displays, and beverage areas.Verify meal selections and dietary restrictions when serving patients and customers as required.Assist customers with menu questions and provide information regarding ingredients, allergens, and meal options.Monitor food levels and communicate replenishment needs to kitchen and production staff.Follow all food safety, sanitation, infection control, and health department regulations.Ensure serving stations, counters, utensils, and equipment remain clean, sanitized, and organized throughout shifts.Assist with packaging and preparation of meals for delivery, patient trays, retail sales, and special events.Maintain accurate records related to meal counts, temperatures, and service requirements as directed.Support cash handling and point-of-sale transactions when assigned.Assist with receiving, stocking, and rotating food and supply inventory following FIFO (First In, First Out) procedures.Respond promptly and professionally to customer concerns and service issues.Work collaboratively with dietary, kitchen, production, and management teams to ensure smooth daily operations.Assist with opening, closing, and cleaning duties at the end of meal service periods.
Qualifications
High school diploma or equivalent preferred.Previous food service, cafeteria, restaurant, hospital, or customer service experience preferred.Knowledge of food safety, sanitation, and proper food handling practices.Ability to follow portion control guidelines and dietary service procedures.Strong customer service and communication skills.Ability to work efficiently in a fast-paced environment.Ability to stand for extended periods and perform repetitive tasks.Food Handler's Card or ServSafe certification preferred or obtainable within the required timeframe.
Key Competencies
Customer Service ExcellenceFood Service OperationsFood Safety and SanitationAttention to DetailPortion ControlCommunication SkillsTeamwork and CollaborationTime ManagementReliability and AccountabilityProblem Solving
Physical Requirements
Ability to stand and walk for extended periods during meal service.Ability to lift, carry, and move up to 30 pounds.Ability to work in kitchen, cafeteria, and food production environments with varying temperatures.Ability to bend, reach, push, and pull food carts, supplies, and equipment as needed.
Work Environment
Hospital cafeteria, patient dining services, retail food stations, and food production areas.Frequent interaction with patients, visitors, healthcare staff, and team members.Fast-paced environment requiring attention to customer service, dietary accuracy, and food safety standards. Read LessPrep Cook
Position Summary
The Prep Cook is responsible for preparing ingredients, assembling food items, and supporting daily production activities for the restaurant, live-food stations, delivery operations, and production facility. This position plays a key role in maintaining food quality, consistency, safety, and efficiency while ensuring products are prepared according to company standards and production schedules.
Key Responsibilities
Prepare and portion ingredients, including washing, cutting, slicing, chopping, mixing, and measuring food items according to recipes and production specifications.Assist with the preparation and assembly of menu items, cold retail products, grab-and-go meals, and catering orders.Support production schedules to ensure adequate product availability for restaurant operations, live-food stations, retail locations, and delivery customers.Package, label, and date food products in accordance with company standards, food safety regulations, and customer requirements.Maintain quality, consistency, and presentation standards for all prepared products.Assist with inventory management by monitoring ingredient levels, rotating stock using FIFO (First In, First Out) procedures, and notifying management of shortages.Receive, inspect, and properly store deliveries of food, packaging materials, and supplies.Prepare products for daily deliveries and assist with order staging and distribution activities as needed.Ensure workstations, equipment, and food preparation areas are clean, organized, and properly sanitized at all times.Follow all food safety, sanitation, HACCP, health department, and company operating procedures.Operate kitchen equipment safely, including slicers, mixers, food processors, ovens, and packaging equipment.Minimize food waste by following proper preparation, storage, and portion control procedures.Assist with menu changes, new product rollouts, and seasonal production initiatives.Work collaboratively with kitchen staff, production teams, delivery personnel, and management to ensure smooth daily operations.Report equipment malfunctions, food quality concerns, inventory shortages, and operational issues to supervisors promptly.Maintain accurate production records, labeling logs, temperature logs, and cleaning schedules as required.Support special events, catering production, and high-volume operational periods as assigned.Qualifications
High school diploma or equivalent preferred.Previous experience in food preparation, restaurant operations, commissary kitchens, catering, or food production environments preferred.Basic knowledge of food safety, sanitation, and proper food handling practices.Ability to follow recipes, production schedules, and written instructions accurately.Strong attention to detail and commitment to product quality.Ability to work efficiently in a fast-paced environment while maintaining safety and cleanliness standards.Strong teamwork and communication skills.Ability to stand for extended periods and lift up to 50 pounds.Flexible schedule, including early mornings, evenings, weekends, and holidays as needed.Key Competencies
Food Preparation and ProductionQuality ControlFood Safety and SanitationInventory ManagementTime ManagementAttention to DetailTeamwork and CollaborationOrganization and CleanlinessAdaptabilityReliability and AccountabilityPhysical Requirements
Ability to stand, walk, bend, and reach for extended periods.Ability to lift, carry, and move up to 50 pounds regularly.Ability to work in refrigerated storage areas and kitchen environments with varying temperature Read LessWe are seeking a reliable Delivery Driver to transport packages efficiently within a local area using a cargo van or light-duty truck. The driver will manage flexible hours and collaborate with staff to load and unload goods, ensuring timely deliveries and excellent service.
Responsibilities
Deliver packages promptly within the local areaOperate a cargo van or light-duty truck safelyManage time effectively to meet delivery schedulesLoad and unload goods with assistance from staffMaintain vehicle cleanliness and basic maintenanceCommunicate with dispatch and customers as needed
Required Qualifications
Valid Driver's License
Preferred Qualifications
Entry-level experience in delivery driving Read Less