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CCA Global Partners
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  • Client Experience Coordinator  

    - Saint Louis
    Job DescriptionJob DescriptionAre you passionate about people, entrepr... Read More
    Job DescriptionJob DescriptionAre you passionate about people, entrepreneurship, and community? At CCA Global Partners, we connect independent, family-owned businesses with the scale, resources, and innovation they need to compete in today's big-box world. If this resonates with you, your next great opportunity might be just around the corner!

    We are seeking a highly skilled Client Experience Coordinator in our St. Louis Office who thrives in complex, high-touch customer situations and brings exceptional issue resolution and de-escalation expertise. In this role, you will serve as the frontline point of contact for our members, insurance carrier partners, and policy holders – managing sensitive service issues, navigating claims-related concerns, and turning challenging interactions into positive experiences.

    The ideal candidate is confident handling escalated situations, communicates with empathy and clarity, and has a strong ability to analyze issues, diffuse tension, and drive resolution quickly and effectively.  Experience within the insurance industry or claims environment is highly preferred, as this role regularly supports warranty and workmanship-related cases.

    In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays with some additional remote opportunities for later shifts.

    Our Client Experience Coordinator will:Provide general support to members and carrier partners via phone and email for questions relating to things such as system issues, payment questions and program guidelines.Communicate with members, carrier partners, and policy holders to investigate, identify and resolve customer service issues and low to mid-level workmanship/warranty complaints.Assist with entering and saving claims, reassignments, service area and contact changes, and other department administrative tasks.
    Do our requirements match YOUR background?2-4 years’ experience within customer service support or insurance industry experience.Ability to easily learn new complex software programs or gain a general familiarity of the programs offered by our technology partners such as Xactware, Mica, Symbility, and ITEL.Requires basic math knowledge and the ability to conceptualize dimensions.  Intermediate computer skills in Microsoft Office, Word, Excel, Access, and Outlook as well as proficient keyboard skills.Excellent verbal and written communication as well as customer service skills.Strong interpersonal and de-escalation skills.
    How we take care of YOUWe provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.We recognize YOU for your accomplishments and contributions through development, growth and compensation!We care about you AND your family.  We want to make your life better and easier.  Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.

    Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.

    Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
    #LI-HYBRID #ZR

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    Company DescriptionWE ARE ON A MISSION
    At CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.

    WE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER
    At CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.

    We are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States.

    The superior benefits that CCA Global delivers include:
    - Lower buying & operating costs
    - Powerful & fully supported tech solutions
    - Expert marketing programs
    - National advertising & PR support
    - Exclusive profitability tools
    - Award winning training programs

    BUILDING A BETTER WORLD
    Because we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.

    Today, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies.Company DescriptionWE ARE ON A MISSION\r\nAt CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.\r\n\r\n \r\nWE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER\r\nAt CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.\r\n\r\nWe are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States. \r\n\r\nThe superior benefits that CCA Global delivers include:\r\n- Lower buying & operating costs\r\n- Powerful & fully supported tech solutions\r\n- Expert marketing programs\r\n- National advertising & PR support\r\n- Exclusive profitability tools\r\n- Award winning training programs\r\n\r\n \r\nBUILDING A BETTER WORLD\r\nBecause we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.\r\n\r\nToday, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies. Read Less
  • Part-Time Member Engagement Coordinator  

    - Manchester
    Job DescriptionJob DescriptionAt CCA Global Partners, we're dedica... Read More
    Job DescriptionJob DescriptionAt CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Ready to be part of our journey?

    We are seeking an enthusiastic and customer-focused professional to join our Savings4Members division as a Part-Time Member Engagement Coordinator in our Manchester, NH office. In this role, you will help grow vendor program participation by proactively engaging members, building relationships, and delivering exceptional service that drives business success.

    Enjoy a part-time schedule with flexible 4-hour shifts between 8AM-5PM, Monday-Friday.  No nights or weekends, plus hybrid remote options on Mondays and Fridays once trained.  Earn $20 per hour with opportunities for bonuses, company-paid holidays, PTO, and a 401(k) program, plus wellness incentives.

    Our Member Engagement Coordinator will:Proactively engage with members through outbound outreach to increase participation in Savings4Members programs Clearly communicate program offerings and educate members on opportunities to improve their business Partner with internal teams and vendors to resolve issues and enhance member experience Develop and support onboarding strategies to drive program adoption Consult with members to identify areas of opportunity and recommend solutions Maintain accurate records and track engagement activity within CRM systems Analyze results and contribute insights to improve future outreach and program success Provide high-quality customer service support to assigned members
    Do our requirements match YOUR background?1–2 years of experience in inside sales, telemarketing, or customer service Strong communication skills (verbal and written) with the ability to engage effectively with members Comfortable managing high call volumes (inbound and outbound) Highly organized with the ability to prioritize, follow up, and respond quickly Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) Experience with CRM systems (Salesforce, HubSpot, etc.) is a plus
    How We Take Care of You:Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!We recognize YOU for your accomplishments and contributions through development, growth and compensation!We care about you AND your family.  We want to make your life better and easier.  Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
    What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.

    Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.

    Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
    #ZR

    Powered by JazzHR

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    Company DescriptionWE ARE ON A MISSION
    At CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.

    WE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER
    At CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.

    We are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States.

    The superior benefits that CCA Global delivers include:
    - Lower buying & operating costs
    - Powerful & fully supported tech solutions
    - Expert marketing programs
    - National advertising & PR support
    - Exclusive profitability tools
    - Award winning training programs

    BUILDING A BETTER WORLD
    Because we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.

    Today, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies.Company DescriptionWE ARE ON A MISSION\r\nAt CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.\r\n\r\n \r\nWE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER\r\nAt CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.\r\n\r\nWe are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States. \r\n\r\nThe superior benefits that CCA Global delivers include:\r\n- Lower buying & operating costs\r\n- Powerful & fully supported tech solutions\r\n- Expert marketing programs\r\n- National advertising & PR support\r\n- Exclusive profitability tools\r\n- Award winning training programs\r\n\r\n \r\nBUILDING A BETTER WORLD\r\nBecause we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.\r\n\r\nToday, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies. Read Less
  • Estimate Reviewer Specialist  

    - Saint Louis
    Job DescriptionJob DescriptionAt CCA Global Partners, we're dedica... Read More
    Job DescriptionJob DescriptionAt CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Ready to be part of our journey?

    Landing that perfect dream job could be right under your nose as a Estimate Reviewer Specialist in our St. Louis office for our Strategic Partners Group division. We are seeking a motivated, detail oriented and customer service driven property claims adjuster to conduct detailed technical reviews of property insurance estimates related to flooring, water mitigation, roofing, and general construction repairs. This role ensures accuracy, compliance, and consistency across estimates submitted by contractors and vendors.  Working in a high-volume, quality-focused environment, the QA Reviewer Specialist evaluates scope, pricing, and line-item detail using advanced estimating software, providing actionable feedback and corrections to support claim resolution and customer satisfaction.

    In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.

    Our Estimate Reviewer Specialist will:Review, analyze, and revise estimates for medium to large property loss claims using estimating software (e.g., Xactimate or similar).  Validate scope, pricing, labor, materials, and accuracy of diagrams and floor plans.  Provide clear, technical review notes and corrections.Manage assigned queue of estimates to ensure timely reviews in alignment with service level agreements (SLAs), productivity targets, and cycle time expectations.Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies, resolve estimate issues, and ensure alignment on claim requirements.Provide guidance to contractors and vendors on proper estimating practices, software usage, and correction requirements to improve estimate quality and reduce rework.
    Do our requirements match YOUR background?High school diploma (Associates Degree preferred) plus 3-5 years experience in insurance property claims estimating along with advanced proficiency in estimating software such as Xactimate or similar platforms.Active Insurance Adjuster License preferredStrong understanding of flooring systems, water mitigation processes, roofing, and general construction practices, along with the ability to interpret sketches, diagrams, and detailed scopes of work.Strong analytical and problem-solving skills, with a high level of attention to detail and accuracy.Must demonstrate solid math skills and spatial reasoning, including the ability to conceptualize dimensions and layouts.  Effective written and verbal communication skills are critical, as the position involves regular interaction with contractors, vendors, and insurance representatives to resolve discrepancies and provide guidance.
    How we take care of YOU:We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.We recognize YOU for your accomplishments and contributions through development, growth and compensation!We care about you AND your family.  We want to make your life better and easier.  Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.

    Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.

    Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
    #LI-HYBRID #ZR

    Powered by JazzHR

    6DQsGKZN5A

    Company DescriptionWE ARE ON A MISSION
    At CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.

    WE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER
    At CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.

    We are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States.

    The superior benefits that CCA Global delivers include:
    - Lower buying & operating costs
    - Powerful & fully supported tech solutions
    - Expert marketing programs
    - National advertising & PR support
    - Exclusive profitability tools
    - Award winning training programs

    BUILDING A BETTER WORLD
    Because we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.

    Today, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies.Company DescriptionWE ARE ON A MISSION\r\nAt CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.\r\n\r\n \r\nWE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER\r\nAt CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.\r\n\r\nWe are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States. \r\n\r\nThe superior benefits that CCA Global delivers include:\r\n- Lower buying & operating costs\r\n- Powerful & fully supported tech solutions\r\n- Expert marketing programs\r\n- National advertising & PR support\r\n- Exclusive profitability tools\r\n- Award winning training programs\r\n\r\n \r\nBUILDING A BETTER WORLD\r\nBecause we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.\r\n\r\nToday, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany