Job DescriptionJob DescriptionBenefits:
Paid HolidaysCompetitive salaryEmployee discountsFree food & snacksOpportunity for advancementPaid time offTraining & development
OFFICE MANAGER / DISPATCH COORDINATOR
Cazares Electric LLC – Tucson, Arizona
Cazares Electric LLC is seeking a motivated, organized, and professional Office Manager / Dispatch Coordinator to join our growing electrical contracting company. This position is ideal for someone who can manage multiple responsibilities in a fast-paced office environment while helping support daily field operations, customer communication, scheduling, and administrative tasks.
We are looking for someone dependable, detail-oriented, computer confident, and capable of helping our company stay organized and efficient while providing excellent customer service.
POSITION OVERVIEW
The Office Manager / Dispatch Coordinator will assist with daily office operations including answering phones, customer communication, scheduling, dispatching technicians, organizing files and records, assisting with invoicing and estimates, maintaining office cleanliness and organization, and helping coordinate day-to-day operations between the office and field employees.
This role requires strong communication skills, professionalism, multitasking ability, and a willingness to learn construction and electrical office procedures.
PREFERRED EXPERIENCE & QUALIFICATIONS
Previous office administration or office management experience preferredExperience with dispatching or scheduling employees is a plusExperience with contractor software such as ServiceTitan, Housecall Pro, QuickBooks, Buildertrend, or similar platforms highly preferredStrong computer skills and ability to learn new software systems quicklyAbility to answer phones professionally and communicate clearly with customersExperience organizing digital records, paperwork, and filing systemsStrong organizational and multitasking skillsAbility to maintain office cleanliness, tidiness, and organizationExperience assisting with invoices, estimates, work orders, and customer follow-up is preferredComfortable coordinating schedules and helping manage calendars and appointmentsAbility to communicate professionally with customers, vendors, inspectors, and employeesMust be dependable, punctual, and self-motivatedStrong attention to detail and follow-throughAbility to work independently and solve problems efficientlyValid driver’s license and reliable transportation preferredAbility to occasionally assist with light errands, supply pickups, or parts running if neededConstruction or electrical industry experience is a major plus, but not required
JOB RESPONSIBILITIES
Answer incoming phone calls and assist customers professionallySchedule appointments, estimates, service calls, and project coordinationAssist with dispatching field electricians using ServiceTitan softwareHelp maintain technician schedules and dispatch board organizationAssist with customer communication, updates, and follow-up callsHelp prepare invoices, estimates, and work ordersOrganize paperwork, permits, receipts, and digital/customer filesMaintain office cleanliness, organization, and filing systemsCoordinate communication between office staff and field employeesAssist with tracking materials, deliveries, and occasional supply pickupsSupport company operations with general administrative tasks as needed
DESIRED CHARACTER TRAITS
Strong work ethicPositive attitude and professionalismExcellent communication skillsOrganized and detail-oriented mindsetAbility to multitask in a fast-paced environmentTeam player with willingness to help wherever neededHonest, dependable, and trustworthyStrong customer service mindsetProblem-solving ability and initiative
BENEFITS & PERKS
Paid holidaysOpportunity for advancement and long-term growthFamily-oriented work environmentSteady year-round workHands-on experience in the electrical and construction industryWork with a respected and growing electrical contractor in Southern Arizona
COMPENSATION
Pay depends on experience, qualifications, and software knowledge.
Experience with ServiceTitan or similar contractor software may qualify for higher starting pay.
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