Facility: Trinity Multi-Specialty Alden Shift: Shift 1 Status: Part Time w/Benefits FTE: 0.800000 Bargaining Unit: Trinity Medical Exempt from Overtime: Exempt: No Work Schedule: Days Hours: Tuesday-Thursday 9am-5pm, with the ability to work some Mondays as needed. Summary: The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate. Responsibilities: EDUCATION High School diploma or GED required EXPERIENCE Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks KNOWLEDGE, SKILL AND ABILITY Strong customer service and telephone skills General knowledge of medical insurance, health maintenance organizations and other health care related topics General knowledge of medical office procedures and terminology including ICD-10 and CPT coding. Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email Desire and skill to meet the needs of the patient Possesses organization, communication (written and verbal) and time management skills Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances. Possesses basic mathematical and analytical abilities Working knowledge of Electronic Health Record (EHR) Highly motivated and willing to contribute skills and ideas for the overall improvement of the department Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care) WORKING CONDITIONS: ENVIRONMENT Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices Normal heat, light space, and safe working environment; typical of most office jobs. Intermittent exposure to a few unpleasant physical conditions.
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