Clinical Supervisor
Rockaway PROS – Far Rockaway, NY 11691
When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Personalized Recovery Oriented Services is a mental health recovery and rehabilitation program that helps adults pursue and maintain meaningful life goals. Through group and individual work, participants learn skills to negotiate challenges in work, living, learning or social environments.
Why you will enjoy being part of our team:
1. Competitive Salaries and Benefits
2. Educational Loan Forgiveness
3. Professional Development (CEUs)
4. High Quality Supervision
5. Opportunities for Advancement
STATEMENT OF THE JOB
Under the direction of the Clinical Director for Behavioral Health, the Supervisor has the responsibility for clinical and administrative supervision in CCNS PROS outpatient services. Responsibilities also include supervision of staff in the outpatient programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintain availability to staff for consultation during all program hours of operation.
The Clinical Supervisor will be responsible for overseeing the delivery of care in order to ensure the appropriateness and effectiveness of outpatient services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, productivity, outcomes, staff training and development and staff supervision, compliance with contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives.
• Monitor and oversee all aspects related to the delivery of PROS outpatient services – including program site visits on all staffing work shifts.
• Plan, coordinate, identify and implement program outcomes and evaluation, strategic planning, accreditation efforts and program development.
• Provide and/or oversee supervision of staff and graduate students.
• The position requires the ability to provide coverage and supervision at the programs or in situations which require 24 hour/7 day per week response.
• Facilitate program compliance with fire, safety, and health standards as per licensing and or quality assurance requirements and standards.
• Perform initial interviews, crisis intervention, and on-going therapy with individuals, & children, run groups, work with families, & couples as dictated by the client’s clinical needs.
• Facilitate staff’s understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed.
• Identify and report of Agency inefficiencies that negatively impact on program ability to provide services and function in an efficient and professional manner.
QUALIFICATIONS
• Master’s Degree in Social Work from a nationally accredited institution.
• Valid NYS LCSW required.
• Excellent clinical & supervisory skills along with three years of mental health &/or substance abuse experience.
• Requires a combination of skills in the following areas: operational oversight and evaluation of program services and staff, personnel management, public relations, governmental relations, leadership development and team building skills.
• Time management, organizational, and computer skills.
• Ability to evaluate and intervene in crisis situations.
• Excellent oral and written communication skills.
• Comfortable with public speaking, lobbying and advocacy.
• Flexibility & Creativity.
• Bilingual Spanish speaking preferred.
BENEFITS
We offer competitive salary and excellent benefits including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
Apply Online:
Clinical Director VI
Woodhaven, NY 11421
When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.
Why you will enjoy being part of our team:
1. Competitive Salaries and Benefits
2. Educational Loan Forgiveness
3. Professional Development (CEUs)
4. High Quality Supervision
5. Opportunities for Advancement
STATEMENT OF THE JOB
The Clinical Director VI will be responsible for overseeing the delivery of care in a behavioral health setting for a minimum of 1150 clients, in order to ensure the appropriateness and effectiveness of services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, productivity, outcomes, staff training and development and staff supervision, compliance with contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives. The Clinical Director VI is expected to have regular interactions with other management staff within Integrated Health and Wellness and the other corporations in CCBQ to promote coordinated care and comprehensive service delivery.
• Planning, coordinating, identifying and implementing program outcomes and evaluation, strategic planning, accreditation efforts and program development.
• Provide and/or oversee supervision of staff including ensuring coverage and supervision in situations which require 24 hour/7 day per week response.
• Involvement in the RFP process, CQI initiatives and other grant initiatives as needed.
• Participate in the Agency’s response as it relates to the NYC designation of being a Tier One Response organization.
• Participate in the development of appropriate program budgets and monitoring program adherence.
QUALIFICATIONS
• Master’s Degree in a Human Service-related field from a nationally accredited institution.
• Valid NYS LCSW.
• Upon eligibility, obtain/retain Medicare UPIN credential and Managed Care Provider applications required for programs that bill 3rd party payers for services.
• Three (3) years of supervisory experience
• Experience in providing services to persons with psychiatric or cognitive disabilities or comparable experience.
• The position requires a combination of skills in the following areas; administrative and clinical supervision and practice, design, operational oversight and evaluation of program services and staff, personnel management, budget development and control, property management, public relations, governmental relations, leadership development and team building skills.
• Bilingual Spanish/English; Russian/English; Creole/English; Chinese/English; Korean/English speaking preferred.
• Frequently lifts and/or moves up to 10 pounds.
• Able to travel to multiple locations within the five boroughs as needed.
• Able to work flexible hours and days – including weekends/evenings/holidays according to needs of program.
BENEFITS
We offer competitive salary and excellent benefits including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit * Flexible Spending Account
• Life insurance
• Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
Apply Online:
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Older Adult Centers promote an active life for seniors. The centers aim to assist them to preserve their independence and health by offering various range of activities and services such as serving breakfast, lunch, health screenings, social services, educational workshops, class exercises, discussion groups, games, art classes, lectures, workshops, organized outings, and special events.
STATEMENT OF THE JOB
The Assistant Cook assists the Cook to prepare and distribute congregate meals; cleans kitchen area and appliances; properly stores food items, while maintaining sanitary and heath standards according to DOH and funding source regulations, ensuring the food is stored and served at the proper temperature in accordance with NYC DOHMH regulations. The Assistant Cook will be responsible for oversight of the kitchen inventory and supplies.
Prepare meals under the guidance of the Cook.Clean and maintain kitchen area and related equipment.Maintain sanitary and safety procedures in kitchen and dining areas.Serve food and ensure proper portion control in accordance to USDA’s Dietary Guidelines for Americans, the New York City Food Standards and DFTA guidelines to seniors adhering to NYC DOHMH regulations for food service establishments.In the absence of the Cook, assume responsibility in oversee and maintain the food related areas and equipment in accordance to according to NYC DOHMH Article 81.Oversee safe handling and temperature control of prepared foods.Receive, date and store all food items.Inspect all food deliveries for freshness and correct amount ordered.Develop meals recipes and introduce to seniors, work on nutritional brochures with cooking recipes, conduct culinary classes.QUALIFICATIONS:
High School Diploma or equivalency preferred but not required.Valid Food Handler’s Protection Certificate.Previous experience in a commercial kitchen preferred.Able to prepare nutritious and appealing meals.Able to operate independently in the Cook’s absence.Able to travel to multiple locations within the five boroughs as needed.Frequently lifts and/or moves up to 25 pounds.BENEFITS:
We offer competitive salaries and excellent benefits, including:Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)Medical,DentalVisionRetirement Savings with Agency MatchTransitFlexible Spending AccountLife insurancePublic Loan Forgiveness Qualified EmployerTraining Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
www.ccbq.org EOE/AA.
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Read Less
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Older Adult Centers promote an active life for seniors. The centers aim to assist them to preserve their independence and health by offering various range of activities and services such as serving breakfast, lunch, health screenings, social services, educational workshops, class exercises, discussion groups, games, art classes, lectures, workshops, organized outings, and special events.
STATEMENT OF THE JOB
The Driver will be required to transport older adult clients on regularly scheduled routes to various destinations. Escort and assist infirm clients from their homes to the vehicle and back. Perform clerical functions including data entry, filing, answering phones and distributing mail.
• Transport clients on regularly scheduled routes from their homes to destinations such as senior centers, supermarkets, shopping malls, medical appointments as determined by the Director or other assigned staff.
• Escort and assist the fragile clients from their homes to the vehicle and back, if necessary.
• Ensure the safety of the passengers through the use of seat belts, wheelchair brackets and other safety devices.
QUALIFICATIONS:
• High School Diploma or GED preferred.
• Valid New York State Driver’s License (Class D) and provision of printout of annual Driving Record from Motor Vehicle Bureau.
• Must obtain defensive driving certificate within 6 months of employment.
• One (1) year driving experience with no more than one moving violation within a 24-month period, no driving while intoxicated convictions.
• Knowledge of roadways in the area where program operates.
• Ability to lift to 25lbs.
BENEFITS:
• We offer competitive salaries and excellent benefits, including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
www.ccbq.org
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Older Adult Centers promote an active life of seniors. The centers aim to assist them to preserve their independence and health by offering various range of activities and services such as serving breakfast, lunch, health screenings, social services, educational workshops, class exercises, discussion groups, games, art classes, lectures, workshops, organized outings, and special events.
STATEMENT OF THE JOB
The Program Manager is responsible for day-to-day administration and operation of the Older Adult Center ensuring a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations. Program Manager is to establish strong liaisons with local health providers, NORC and other community organizations in order to ensure continuity of care and implementation of strategy for “aging in place” for seniors of the center.
Create an environment where diversity of all ethnic older adult members is celebrated and respectedEnsure quality programs, services and lunch to participants according to agency and funding source regulationsHolds staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety and health guidelinesEnsure program and staff adherence to agency and contractual regulationsEnsure fiscal accountability of program, including adherence to budgetPrepare periodic written reports for Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent mattersResponsible for site and incident reviews of client and staffRepresent program at agency and community meetings and workshopsQUALIFICATIONS:
Bachelor’s Degree required, plus three years of experience in Human Service or Social Service field, and one year of supervisory /administrative experience preferably with the older adultsMaster’s Degree in Human Services or related field preferredGood written & oral and listening skillsExperience working with the community and advocacyExperience with direct service provision to clientsPrior supervisory or administrative experience requiredAble to occasionally lift and/or move up to 15 poundsAbility to speak in front of large groups of peopleAbility to work flexible hours, according to the needs of program operation.Ability to travel throughout the five boroughs as needed or required.BENEFITS:
We offer competitive salaries and excellent benefits, including:Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)Medical,DentalVisionRetirement Savings with Agency MatchTransitFlexible Spending AccountLife insurancePublic Loan Forgiveness Qualified EmployerTraining Series and other additional voluntary benefits.For more information on our organization, please visit our website at:
www.ccbq.org
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Read LessFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides individuals with serious mental illness, complex medical needs and substance abuse issues with comprehensive care coordination and case management services.
Our Children’s Care Coordination team works with the New York State Health Homes Program to help children and families meet their goals and live well cared for in the community. The program serves children/youth and their families ages 0-21. By helping them gain access to services tailored to their individual needs, we help children and families get the support they need to address healthcare goals and gain access to timely and efficient services within their community of choice.
STATEMENT OF THE JOB
Under the direct supervision of the HH Team Supervisor, the Care Specialist has overall day-to-day responsibility and accountability for coordinating all aspects of care for assigned health home members with complex medical and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical, behavioral health, substance use, social and psychosocial services in the community, in an efficient and effective manner.
Duties of the Care Specialist focus on integration and coordination of physical health, mental health and social service needs. The Care Specialist has to become an active participant in all phases of care transition to assure that members receive all required mental and medical follow up care and services, and must also take action around re-engagement of members who have become lost to care.
The Care Specialist electronically monitors and tracks data regarding health home member and alerts all members of the Care Team when follow-up is required.
DUTIES AND RESPONSIBILITIES
Demonstrates commitment to the vision of Health Home and strategic priorities to ensure their achievement.Accountable for engaging and retaining Queens health home members in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions, and social and community services where appropriate through the creation of an individual plan of care.In collaboration with the health home members, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care.Ensures the availability of priority appointments for health home members to care services including physical, psychiatric, and substance abuse within their health home provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services.Promotes evidence based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources, and other medical services based on individual physical needs and preferences.Tracks and shares health home members’ information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address health home members’ needs.Reassesses needs for Health Home services and reviews health home members’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions).Identifies potential barriers to successful care and resolutions to those barriers.Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files in a requested timely fashion.Checks that health home members receive test results and tracks that patients follow up with medical directions. Prepares and follows-up on a list of health home members who need preventive or metabolic screening, appointment reminders.Outreach via phone to health home members between visits (check on self-care, medication fills, treatment plan, schedules visits, tests/follow-up) Monitors that the health home member completes post-visit follow-up (fill prescriptions, make appointments).Aids the health home members in identifying the primary care physician and multidisciplinary teams of medical, mental health, chemical dependency treatment providers, social workers, nurse’s nutritionists/dieticians, pharmacists, outreach workers including peer specialists and other care providers to assure that enrollees receive needed medical, behavioral, and social services in accordance with a plan of care.Responsible for maintaining the security of all data files and employ approved methods of data encryption to prevent theft of personally identifiable information.Refer Queens health home members to peer supports and coordinate peer supports, support groups, and self-care programs to increase client’s and caregivers knowledge about the individual’s diseases, promote the health home members’ engagement and self-management capabilities, and help the to improve adherence to their prescribed treatment order to allow them to make informed decisions.Assure timely and comprehensive transitional care from an inpatient facility (hospital, rehabilitative, psychiatric, skilled nursing or treatment facility) to follow-up with post discharge interventions in order to prevent health home member’s avoidable readmission after discharge and to ensure proper and timely follow up care.Develops and maintains health home networks with primary medical and specialty practitioners and mental health providers, substance abuse service providers, community based organizations, managed care plans, emergency rooms, hospitals, and residential/rehabilitation settings, community-based services to ensure coordinated, and safe transition in care for its patients who require transfer to/from sites of care.Utilizes regional health information organizations (RHIOs) and other data systems to track and share health home members’ information and care needs across providers, monitor their outcomes, and initiate changes in care as necessary to provide the health home prompt notification of an individual’s admission and/or discharge to/from an emergency room, inpatient, or residential/rehabilitation setting and address immediate needs in order to maximize optimum care and timely treatments, services and referrals.Utilizes and electronically tracks all specialty medical, behavioral, and support service referrals made for health home members, and ensures that the member follows up and receives all of the care they need. Tracks and arranges appointments, educate health home members and coordinate all aspects of the member’s health and community services.Able to utilize technology conferencing tools including audio, video and /or web deployed solutions and accountable for hand-held devices (I Phone, Blackberry, I Pad, Tablets, Laptops, etc.).Makes sure that health home members’ entitlements, insurance and benefits are in place. Provides interpreter services as required.Responsible for direct service provision of services to the consumer based on needs as established and documented in comprehensive assessments and service plans. This will be re-evaluated and adjusted in the care coordination platform every 6 months or as needed (per goal change or change in life event)Work schedule includes holiday coverage to accommodate the coverage needs of the program when required. 24 hours/seven days a week availability to provide information and emergency consultation services and provide escorts to health home members from ER, hospital and other settings to alternative level of care.Reports to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.Cooperates with any and all investigations conducted by the Agency, funding sources and any other authorized agencies/entities.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
Bachelor’s degree in social work, psychology or a related health/human services field with two (2) years of direct work with the target population. OR Degree/certification in Medical and Clinical Assistance or Health professional field.
SPECIFICATIONS FOR EXPERIENCE AND TRAINING
The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skillsAbility in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills.Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential.Excellent computer skills are necessary.Knowledge of the community medical resources and their financial requirements.Good oral and written communication skills.Fluency in second language preferred
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program.Regularly required to talk, hear, walk, stand & sit.Able to lift up to 10 pounds.Able to climb stairs and make home visits.Able to stretch and bend to retrieve files.Able to operate a computer keyboard, mouse, & office equipment.Able to read printed materials and computer screens.Able to write.Able to sit and work on the computer for long periods of time.Able to travel to multiple locations as needed.
BENEFITS:
* We offer competitive salary and excellent benefits including:
* Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
* Medical,
* Dental
* Vision
* Retirement Savings with Agency Match
* Transit
* Flexible Spending Account
* Life insurance
* Public Loan Forgiveness Qualified Employer
* Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Read LessFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Brooklyn Community Living Programs provides services to adults with a severe mental illness, a DSM diagnosis is required for a client to be eligible for services and need of housing. Brooklyn, Queens and Jamaica Programs are scattered site housing and do not have clients living in one building.
STATEMENT OF THE JOB:
Under the direction of the Residential Supervisor, the OMH- Resident Wellness Coordinator is responsible for providing rehabilitation and recovery services to residents of Residential Programs funded by the New York State Office of Mental Health (NYSOMH). The OMH- Resident Wellness Coordinator provides counseling, advocacy and case management services to residents residing in NYSOMH programs. The OMH-Resident Wellness Coordinator ensures that all residents are treated with respect and dignity. The OMH-Resident Wellness Coordinator implements best practices in accordance with the Part 595 Regulations of the New York State Office of Mental Health as well guidelines implemented by the Agency.
The OMH-Resident Wellness Coordinator provides Service Coordination as the agency has embraced the concept of a fully integrated system of care for all consumers of service. This requires that the staff assess the client's needs holistically and see it as their responsibility to connect the client with services needed--internal or external to the agency, regardless of the door to which the consumer enters the system
* Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services for OMH Residential clients.
* Carry out all duties in accordance with NYSOMH regulations.
* Meet with residents a minimum of twice a week for OMH Community Living programs and a minimum of one time per month for OMH Supported Housing Program to discuss and document their progress with specific reference to their service plan goals and go out into the field as directed by program as issues arise.
* Prepare contact notes, incident reports and other documentation as needed in accordance with NYSOMH regulations.
* Develops wellness goals and activities with the input of residents and other staff.
* Make referrals to appropriate community service providers.
* Ensure and assist clients in following program rules and guidelines.
* Accompany clients to scheduled appointments with service providers as needed.
* Actively participate in weekly supervision, case conferences and staff meetings.
* Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
* Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
* Ensure that referrals are made to appropriate internal and external services as required to meet the consumer's families' needs.
* Follow-up on referrals made on behalf of a consumers/family and respond to all referrals made to you or the program.
* Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure.
* Participate in medication monitoring.
* Assist with Crisis Intervention as needed.
* Assist and instruct residents in Activities of Daily Living: bathing, dressing, laundry, housekeeping, shopping and budgeting and meal preparation as needed.
QUALIFICATIONS:
* Bachelor’s degree in social work, psychology or a related health/human services field required.
* Excellent clinical skills with at least two years relevant mental health, substance abuse or human service experience.
* Bi-Lingual Chinese/Korean/Spanish/English Preferred.
* Regularly required to talk, hear, walk, stand, & sit and lift up 10 lbs.
* Able to travel throughout the five boroughs as needed.
BENEFITS:
* We offer competitive salary and excellent benefits including:
* Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
* Medical,
* Dental
* Vision
* Retirement Savings with Agency Match
* Transit
* Flexible Spending Account
* Life insurance
* Public Loan Forgiveness Qualified Employer
* Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Read LessCare Coordinator:
Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Under the NYC Department of Health and Mental Hygiene, our Non-Medicaid Care Coordination Program works with individuals who do not qualify for Medicaid and are living with serious mental illness, to deliver comprehensive, community-based services and ensure clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Coordinators address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports.
RESPONSIBILITIES:
The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of an individuals’ care with complex and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical and psychosocial services in an efficient and effective manner. Individuals are provided care in their home/community at least twice monthly, and more frequently if needed. Duties of the Care Coordinator focus on integration and coordination of physical health, mental health and overall social needs. The Care Coordinator must become an active participant in all phases of care transition to assure that enrollees received all required mental and medical follow up care and services and re-engagement of patients who have become lost to care. The Care Coordinator electronically monitors and tracks data regarding the individual and alerts all members of the Care Team when follow-up is required.
• Accountable for engaging and retaining individuals in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions and social and community services where appropriate through the creation of an individual plan of care.
• In collaboration with the client, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care.
• Ensures the availability of priority appointments for clients to care services including physical, psychiatric, and substance use within their provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services.
• Promotes evidence-based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other medical services based on individual physical needs and preferences.
• Tracks and shares client information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address client needs.
• Reassesses needs for services and reviews clients’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions).
• Identifies potential barriers to successful care and resolutions to those barriers.
• Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files.
The Care Coordinator is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
• Bachelor’s degree in social work, psychology, or a related health/human services field with 2 years of direct work with the target population or Degree/Certification in Medical and Clinical Assistance or Health Professional field.
SPECIFICATIONS FOR EXPERIENCE AND TRAINING
• Combination of skills in the areas of crisis intervention, time management, and psychosocial rehabilitation skills.
• Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).
• Must have excellent communication skills.
• Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential.
• Knowledge of community medical resources and their financial requirements.
• Excellent computer skills.
• Ability to read and write in English
• Knowledge of computer programs (MS Word, Excel, PowerPoint, & Outlook).
• Good communication skills. • Knowledge of the second language is preferred (Spanish, Russian, Creole, Cantonese).
We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA.
For more information on our organization, please visit our website at:
www.ccbq.org
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Read LessFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.
The Handyperson works as an integral member of the on-site maintenance team to ensure a safe work environment is provided and maintained for all occupants and visitors in buildings managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens.. The Handyperson is responsible to perform routine repairs in and around the property while adhering to a standard that meets all outside monitoring requirements to ensure a safe and clean environment. Additionally, the Handyperson is responsible to participate in the duties of the regular cleaning and sanitizing of the property. The Handyperson ensures that required safety standards are met.
* Work closely and cooperatively with the Superintendent to ensure optimum maintenance of the property.
* Complete routine repairs in the building as needed and ensure documentation on a Service Request Order.
* Work closely and cooperatively with the Superintendent, vendors, contractors, building tenants, and monitor all mechanical systems for proper operation.
* Perform cleaning tasks and follow trash removal guidelines as outlined by the NYC Department of Sanitation.
QUALIFICATIONS:
* High School or GED preferred, but may be waived for 2 years related experience.
* FDNY Certificates of Fitness preferred
* Certificate of Fitness from the FDNY as appropriate to the work site is required within 6 months of hire.
* Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred.
* Able to travel to multiple locations within the five boroughs as needed.
* Frequently lifts and/or moves up to 50 pounds.
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.
The Handyperson works as an integral member of the on-site maintenance team to ensure a safe work environment is provided and maintained for all occupants and visitors in buildings managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens.. The Handyperson is responsible to perform routine repairs in and around the property while adhering to a standard that meets all outside monitoring requirements to ensure a safe and clean environment. Additionally, the Handyperson is responsible to participate in the duties of the regular cleaning and sanitizing of the property. The Handyperson ensures that required safety standards are met.
* Work closely and cooperatively with the Superintendent to ensure optimum maintenance of the property.
* Complete routine repairs in the building as needed and ensure documentation on a Service Request Order.
* Work closely and cooperatively with the Superintendent, vendors, contractors, building tenants, and monitor all mechanical systems for proper operation.
* Perform cleaning tasks and follow trash removal guidelines as outlined by the NYC Department of Sanitation.
QUALIFICATIONS:
* High School or GED preferred, but may be waived for 2 years related experience.
* FDNY Certificates of Fitness preferred
* Certificate of Fitness from the FDNY as appropriate to the work site is required within 6 months of hire.
* Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred.
* Able to travel to multiple locations within the five boroughs as needed.
* Frequently lifts and/or moves up to 50 pounds.
