Job Summary
The Revenue Operations Analyst II is a key driver of our mission-driven Revenue Operations Center. You will help our practices thrive by ensuring our billing systems are optimized to capture, protect, and realize every dollar earned. We are a culture unabashedly driven by purpose, and in this role, you will provide the data-driven insights that allow our organization to flourish.
Every day, we support the health journey of patients by authentically living our core values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. If you love serving others and would like to make a material difference in an industry-transforming organization, then we invite you to apply to this role. We are recognized as one of the Top 100 Places to Work by The Dallas Morning News, and we have been awarded as one of the fastest-growing privately held companies by SMU Cox.
Accountabilities
Systemic Revenue Protection: Identify and mitigate large-scale revenue leakage by monitoring organizational yield and financial performance metrics. Data-Driven Decision Support: Provide high-level visibility into the revenue cycle by synthesizing complex data into actionable operational strategies. Process Optimization: Lead continuous automation initiatives aimed at converting/eliminating manual revenue cycle tasks into tech-backed workflowsEnterprise Integration: Ensure financial operations are seamlessly aligned with clinical and administrative functions to move as one integrated ecosystem.Role and Responsibilities:
Trend Identification & Diagnosis: Analyze large datasets to identify recurring denial patterns, payment variances, and systemic gaps that impede cash realization and the net collection rate.Strategic Reporting: Develop and maintain sophisticated performance readouts to track the lifecycle of the dollar and identify opportunities for yield improvement. Root Cause Diagnostic: Perform deep-dive research into complex billing and coding issues to identify the source of errors and implement permanent structural fixes. Operational Engineering: Collaborate with leadership to design and document standardized operational procedures and KPIs that harden the revenue cycle against future losses. Technical Adoption Assessment: Implement and monitor the effectiveness of automated tools and systems, ensuring that technical initiatives are driving measurable productivity and accuracy. Internal Consultation: Serve as a subject matter expert for clinical practices, providing data-backed feedback to improve front-end documentation and charge capture accuracy.Minimum Qualifications and Requirements:
Demonstrated ability to translate operational bottlenecks into technical requirements, with a strong aptitude for adopting and implementing tech-enabled or automated solutions (e.g., RPA, AI tools, or advanced EHR rules)Minimum of 5 years of experience in Revenue Cycle Management (RCM) or healthcare financial operations. Minimum of 2 years specifically dedicated to data analysis, reporting, or revenue cycle optimization.Bachelor's degree in finance, Business, Healthcare Administration, or a related analytical field.Advanced mastery of Microsoft Excel (pivot tables, complex formulas, data modeling) and Practice Management systems; athena experience is strongly preferred. Proven ability to work independently to resolve complex, multifaceted financial and operational challenges. Ability to translate technical financial data into clear, professional insights for diverse stakeholders, including senior leadershipPreferred Experience:
Experience with data visualization software (e.g., Power BI or Tableau) or SQL.Prior experience leading or contributing to inter-departmental projects focused on system transitions or process improvements. Experience creating educational materials to help clinical or administrative teams improve financial performance outcomes. Read LessThe Marketing Communications Manager is the content architect of the organization-shaping how Catalyst Health Group's stories are told, measured, and advanced across internal and external channels. This role translates company strategy, clinical expertise, and community impact into clear, compelling communications that drive engagement with shareholders, providers, employees, communities, and partners while maintaining a consistent voice and brand presence.
This role requires a team member who can execute with both creativity and discipline-managing campaigns, business development support, leadership messaging, events, sponsorships, and content delivery with precision and consistency. The ideal candidate brings strong writing and editing skills, sound business judgment, and the ability to make complex ideas simple, while using modern marketing tools and AI to increase speed, quality, and impact.
You combine strong content creation, editing, and storytelling skills with strong judgment, emotional intelligence, and a clear, audience-centered approach. You bring structure, accountability, and cross-functional partnership to your work, helping Catalyst communicate with clarity, consistency, and purpose.
If you are a curious, purpose-driven professional who can own the narrative, build trust across teams, and deliver meaningful content across channels and moments that matter, Catalyst offers the opportunity to work in a purpose-driven environment and shape how our communities thrive by advancing our strategy and how our organization is changing the narrative in healthcare.
Responsibilities and Accountabilities:
Deliver storytelling and brand voice across internal and external channels by translating complex clinical, operational, and leadership topics into simple, human, engaging content. Accountability: Serve as the quality bar for tone, clarity, and consistency across executive communications, campaign messaging, customer and growth opportunities and community-facing content.Plan and execute integrated, multi-channel communications across employee communications, leadership updates, provider communications, community messaging, and media-related touchpoints. Accountability: Build and manage editorial calendars, coordinate delivery across web, email, social, events, and in-practice channels, and adjust messaging based on engagement and outcomes.Partner with leadership to shape messages that inform, align, and inspire our team while reinforcing culture, clarity, and direction. Accountability: Draft and manage employee storytelling with strong judgment and emotional intelligence and ensure organizational alignment of messaging across functions and regions.Support events, sponsorships, speakers, and content delivery by translating brand and campaign priorities into live and virtual experiences. Accountability: Evaluate and execute sponsorship opportunities and events by developing messaging and talking points for speakers and presentations, and partner with operations or vendors on logistics while owning story, message, and experience quality.Own project and workflow management for communications initiatives with strong attention to detail and accountability. Accountability: Manage multiple projects simultaneously, establish clear workflows and approvals, and deliver work on time, on brand, and on strategy.Translate other marketing and communications opportunities as business needs evolve.Minimum Qualifications and Requirements:
5–8+ years of experience in communications, marketing, brand, or a related fieldExceptional writing, editing, and storytelling skills with the ability to adapt content for multiple audiences and channelsProven experience managing multi-channel campaigns and content programsStrong project management skills with the ability to manage complex initiatives across teams and prioritiesHigh emotional intelligence, sound judgment, and strong attention to detailAbility to produce content day one in Canva, PowerPoint, Monday.com, with a continuous-learning mindset and adoption around new marketing and AI tools for efficiency and effectiveness.Ability to work in a fast-paced, evolving environment with agility, curiosity, and proactive problem-solvingHybrid role required to work in Catalyst headquarters in Plano two days a week and attend in-person meetings and events across Dallas-Fort Worth as neededPreferred Experience:
Healthcare or technology experience preferred, with preference given to experience with patient, provider, or community-facing rolesExperience supporting events, sponsorships, and community activations Demonstrated experience applying AI and modern marketing tools to real-world communications and content workflows Read Less