The Revenue Cycle Manager is responsible for overseeing all aspects of the ambulance billing revenue cycle, from patient intake and charge capture through final payment resolution. This role ensures accurate billing, maximizes reimbursement, maintains compliance with federal and state regulations, and leads performance improvement initiatives within EMS billing operations while maintaining and improving internal and external customer relations.
Key Responsibilities
Oversee the entire billing workflow from intake and patient care report (PCR) review to claim submission, accounts receivable (A/R) follow ups and collections.Reviewing daily activities of patient accounts to ensure timelines and accuracy of revenue cycle processes.Ensuring accurate coding (HCPCS, ICD-10, ALS/BLS modifiers) and maintaining strict compliance with CMS and commercial payer guidelines.Lead responsibility for the revenue cycle operation pertaining to all pre-billing activities.Assists in developing and implementing long-range plans, such as specific policies and procedures to assist in solving problems associated with the overall operations.Monitors key performance indicators such as days in A/R, collection rates, and denial rates to report on financial health. Updating Leadership with weekly reports.Utilizes reporting to track measurements for performance and staff feedback, including clean claim rates and denial rates.Supervise all department staff, assist in recruiting, training, mentoring and staff development, ensuring department is operating at maximum efficiency and maintaining high performance. Track and evaluate specific staffing and performance levels needed to streamline operational steps and improve cash collections.Responsible for revenue cycle process and supervising staff in pre-billing, scanning, coding, collections, cash posting and accounts receivable follow up.Collects, manages, and presents data regarding accounts receivable, reimbursement, write offs and denials.Proactively identifies root cause of claim denials, executes appeals and implements strategies to prevent future rejections.Keeps self and staff abreast of any changes in state and federal government programs, as well as all other third-party payers.Maintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance recordCompletes other duties as requested and assignedEducation:
Bachelor’s degree or equivalent experience in Ambulance FinanceHealthcare Administration, Business, Finance, or related field preferredLicensure, Certification, Registration:
CAC, CPC or CPB preferredExperience:
5+ Years of Medical Billing and Revenue Cycle Management experience.2-3 Years direct experience in EMS or Ambulance billing or related industryMinimum of 3 years of responsible leadership in management or supervisory roleKnowledge, Skills and Abilities:
Expert knowledge of Ambulance fee schedules, local coverage determinations (LCDs) Medicare/Medicaid regulations and private insurance contract guidelines. Analytical mindset with strong attention to detail.Proficient knowledge level of healthcare administrative processes such as reimbursement policies, procedures, operations and associated billing regulationsExtensive knowledge of Federal and State insurance programsExtensive experience in interpreting medical records and documentation protocols.Proficient level of medical terminology, ICD10Proficiency with medical billing software and EHRsSuperior process improvement and problem-solving skillsExcellent ability to Communicate effectively, both verbally and in writing; strong ability to interact professionally with clinical and financial stakeholders.Strong Analytical capabilities to gather and interpret dataAbility to exercise sound judgment and discretion at all timesRequirements:
Must be 18 years of age or olderAbility to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements
Stationary Position: Frequently required to sit for long periods at a desk.Manual Dexterity: High level of finger dexterity to operate computers, calculators, and office machinery.Handling/Reaching: Frequent need to reach with hands/arms, handle files, and feel objects.Lifting/Moving: Ability to lift, carry, or move documents, files, or office equipment (typically up to 10-25 pounds).Movement: Intermittent walking, standing, bending, or stooping to access filesMental/Cognitive Requirements
Organization: Exceptional organizational and time-management skills to handle daily tasks.Attention to Detail: Ability to input data accurately and read fine statistical reports.Communication: High-level verbal and written communication skills, including professional telephone etiquette.Problem-Solving: Ability to manage deadlines and resolve issuesSensory Requirements
Vision: Close vision, peripheral vision, depth perception, and ability to adjust focus to read computer screens and printed documents.Hearing: Ability to hear and understand speech in person and on the telephone.Speech: Ability to communicate clearly in person and via phone. Read LessThe Billing Specialist – is a Medical Biller that manages the full revenue cycle for emergency and non-emergency transports. Is responsible for maintenance of accurate billing records of complex customer and patient accounts, and communicating with customers to answer questions or provide information as needed.
Accurately submitting claims to Medicare, Medicaid, commercial insurers, handling claim denial management, verifying coverage, and auditing Emergency Medical Service (EMS) Transports to ensure proper CMS compliance. This position requires a blend of healthcare administration, financial tracking and billing software proficiency.
Key Responsibilities
Compliance: Ensure all billing practices adhere strictly to federal and state healthcare regulations, including Health Insurance Portability and Accountability Act (HIPAA).
Report Auditing: Review Patient Care Reports (PCRs) and Physician Certification Statements (PCS) to ensure medical necessity and determine the appropriate billing level (e.g., ALS vs. BLS) and appropriate ICD and Healthcare codes.Healthcare Provider Documentation: Contacting healthcare providers to obtain necessary documentation or clarification regarding claims to ensure timely and accurate submission of claims.Insurance Prior Authorizations: Communicate with insurance providers to secure prior authorizations for ambulance services, following up as needed to ensure timely approval.Claims Processing: Accurately apply ICD-10 and HCPCS codes to transport services, mileage, and supplies, and submit claims within timely filing limits.Claim Management: Review and monitor status on submitted claims to ensure successful receipt by payors. Following up as necessary with insurance coverage and updating patient accounts.Billing Information: Enter complete and accurate patient and trip information into the company's billing system and maintain detailed records of all transactions and communications.Claim Correction: Review and correcting any billing errors to minimize claim denials.Denial & Appeal Management: Track reimbursement statuses, correct claim rejections, and submitting detailed appeals for denied claimsPayment Posting: Post insurance reimbursements and patient payments into the billing database, reconcile accounts, and process refunds if necessary.Patient Support: Address customer service inquiries, explain the ambulance billing and collections process, and establish payment plansCompliance & Privacy: Ensure all activities and documentation adhere to company policies, healthcare regulations, and insurance requirements. Strictly adhering to HIPAA regulations, maintaining the confidentiality of sensitive medical and financial data.Team Collaboration: Collaborate closely with Dispatch to ensure trips are financially cleared in a timely and organized manner, allowing for the efficient dispatch of ambulance units.Customer Service: Provide exceptional customer service by addressing facility/patient inquiries, resolving issues, and maintaining a professional and empathetic demeanor during all interactions.Consistently meets and maintains productivity goals and defined benchmarks on a weekly basis. Additional projects and responsibilities as assigned and requested. Maintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Education & Experience:
High school diploma or GED equivalent is required. Post-secondary certification in medical billing or coding (CAC, CPB from AAPC or other) highly preferred.Minimum 2 years of Medical Billing experience Prior experience in EMS, Ambulance, transportation medical billing preferredLicensure, Certification, Registration:
Not Applicable to this role as a requirementKnowledge, Skills and Abilities:
Knowledge of HIPPA and Healthcare standards Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding. Knowledge and understanding of insurance coverages, fee schedules and regulations, Medicaid and Medicare Ambulance Guidelines, and private insurance reimbursement protocols. Knowledge of international payment and invoicing process a plus.Proficiency with medical billing software, electronic health records (HER) systemsWorking knowledge of Web based applications and Microsoft Office, including Excel and Word requiredCommunicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret dataAbility to exercise sound judgment and discretion at all timesStrong interpersonal skills, resolving issues quickly and efficiently Excellent organization skills: attention to detail and follow-throughAble to multitask, take charge and ownership of tasksAbility to work independently and in a team settingHandle highly confidential information with complete discretionAbility to work in a fast paced, high demand environmentRequirements:
Must be minimum of 18 years of age Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesCompletion and receipt of satisfactory background check and MA CORI (Criminal Offender Record Information), verification may be required annually.The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job.
Physical Requirements
Stationary Position: Frequently required to sit for long periods at a desk.Manual Dexterity: High level of finger dexterity to operate computers, calculators, and office machinery.Handling/Reaching: Frequent need to reach with hands/arms, handle files, and feel objects.Lifting/Moving: Ability to lift, carry, or move documents, files, or office equipment (typically up to 10-25 pounds).Movement: Intermittent walking, standing, bending, or stooping to access filesMental/Cognitive Requirements
Organization: Exceptional organizational and time-management skills to handle daily tasks.Attention to Detail: Ability to input data accurately and read fine statistical reports.Communication: High-level verbal and written communication skills, including professional telephone etiquette.Problem-Solving: Ability to manage deadlines and resolve issuesSensory Requirements
Vision: Close vision, peripheral vision, depth perception, and ability to adjust focus to read computer screens and printed documents.Hearing: Ability to hear and understand speech in person and on the telephone.Speech: Ability to communicate clearly in person and via phone.
Read LessThe intake specialist manages various aspects of the in-take process, ensuring the efficient financial clearance of emergency and non-emergency Ambulance transports. They review patient care reports, verify insurance, and assist patients with billing inquiries. They work closely with Communications/Dispatch, patients, and insurance providers to facilitate proper documentation, insurance authorizations, and payments, ultimately ensuring the seamless provision of our life-saving services
Key Responsibilities
Will Call Management: Handle incoming calls from patients and medical facilities to schedule non-emergency ambulance services, ensuring accurate and efficient scheduling of trips.Education & Experience:
High school diploma or GED equivalent is required. Post-secondary certification in medical billing or coding (CPB from AAPC or other) highly preferred.1-3 years of Medical Billing experience Prior experience in EMS, Ambulance, transportation Medical billing preferredLicensure, Certification, Registration:
Not Applicable to this role as a requirementKnowledge, Skills and Abilities:
Knowledge of HIPPA and Healthcare standards Deep understanding of Medicaid and Medicare Ambulance Guidelines, as well as private insurance reimbursement protocols.Proficiency with medical billing software, electronic health records (HER) systemsWorking knowledge of Web based applications and Microsoft Office, including Excel and Word requiredCommunicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret dataAbility to exercise sound judgment and discretion at all timesStrong interpersonal skills Excellent organization skills: attention to detail and follow-throughResolve issues quickly and efficiently Able to multitask, take charge and ownership of tasksAbility to work independently and in a team settingHandle highly confidential information with complete discretionAbility to work in a Fast paced, high demand environmentRequirements:
Must be minimum of 18 years of age Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesCompletion and receipt of satisfactory background check and MA CORI (Criminal Offender Record Information), verification may be required annually.The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job.
Physical Requirements
Stationary Position: Frequently required to sit for long periods at a desk.Manual Dexterity: High level of finger dexterity to operate computers, calculators, and office machinery.Handling/Reaching: Frequent need to reach with hands/arms, handle files, and feel objects.Lifting/Moving: Ability to lift, carry, or move documents, files, or office equipment (typically up to 10-25 pounds).Movement: Intermittent walking, standing, bending, or stooping to access filesMental/Cognitive Requirements
Organization: Exceptional organizational and time-management skills to handle daily tasks.Attention to Detail: Ability to input data accurately and read fine statistical reports.Communication: High-level verbal and written communication skills, including professional telephone etiquette.Problem-Solving: Ability to manage deadlines and resolve issuesSensory Requirements
Vision: Close vision, peripheral vision, depth perception, and ability to adjust focus to read computer screens and printed documents.Hearing: Ability to hear and understand speech in person and on the telephone.Speech: Ability to communicate clearly in person and via phone. Read LessStart your career with Cataldo Ambulance Service!
The chair car/wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled.
Chair Car/Wheelchair Van Driver Job Benefits
Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full-time employees.Company paid EMT Certification training availableKey Responsibilities
Safely transport patients to and from medical appointments, procedures, and healthcare facilities.Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey.Properly secure wheelchairs for transportationMaintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards.Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations.Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families.Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times.Demonstrate flexibility and adaptability in responding to changing schedules and patient needs.Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports.Participate in ongoing training and professional development opportunities to enhance your skills and knowledge.Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions.Part Time Employees work a minimum of 16 hours a weekMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance recordCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Licensure, Certification, Registration:
Current valid MA driver’s license CPR Certification (will provide training and certification if needed)Experience:
1+ years of driving experience requiredExperience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Ability to exercise sound judgment while working in a stressful environmentPrevious driving experience in a commercial setting a plusCommitment to providing exemplary customer serviceRequirements:
Must be 19 years of age or olderPre-hire Lift test and physical must be passed to demonstrate the ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Pre-Hire drug screen and Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to maneuver patient loaded wheelchair up and down three stairs without difficulty.Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.The start to your new career begins at Cataldo Ambulance Service!
A chair car-wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled.
Chair Car-Wheelchair Van Driver Job Benefits
Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full-time employees.Company paid EMT Certification training availableStart a career as a driver without the upfront cost of purchasing a vehicleFull time and part time weekday shift opportunities availablePositions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and WorcesterKey Responsibilities
Safely transport patients to and from medical appointments, procedures, and healthcare facilities.Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey.Properly secure wheelchairs for transportationMaintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards.Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations.Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families.Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times.Demonstrate flexibility and adaptability in responding to changing schedules and patient needs.Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports.Participate in ongoing training and professional development opportunities to enhance your skills and knowledge.Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions.Part Time Employees work a minimum of 16 hours a weekMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance recordCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Licensure, Certification, Registration:
Current valid MA driver’s license CPR Certification (will provide training and certification if needed)Experience:
1+ years of driving experience requiredExperience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Ability to exercise sound judgment while working in a stressful environmentPrevious driving experience in a commercial setting a plusCommitment to providing exemplary customer serviceRequirements:
Must be 19 years of age or olderPre-hire Lift test and physical must be passed to demonstrate the ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Pre-Hire drug screen and Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to maneuver patient loaded wheelchair up and down three stairs without difficulty.Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.The start to your new career begins at Cataldo Ambulance Service!
A chair car-wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled.
Chair Car-Wheelchair Van Driver Job Benefits
Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full-time employees.Company paid EMT Certification training availableStart a career as a driver without the upfront cost of purchasing a vehicleFull time and part time weekday shift opportunities availablePositions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and WorcesterKey Responsibilities
Safely transport patients to and from medical appointments, procedures, and healthcare facilities.Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey.Properly secure wheelchairs for transportationMaintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards.Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations.Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families.Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times.Demonstrate flexibility and adaptability in responding to changing schedules and patient needs.Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports.Participate in ongoing training and professional development opportunities to enhance your skills and knowledge.Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions.Part Time Employees work a minimum of 16 hours a weekMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance recordCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Licensure, Certification, Registration:
Current valid MA driver’s license CPR Certification (will provide training and certification if needed)Experience:
1+ years of driving experience requiredExperience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Ability to exercise sound judgment while working in a stressful environmentPrevious driving experience in a commercial setting a plusCommitment to providing exemplary customer serviceRequirements:
Must be 19 years of age or olderPre-hire Lift test and physical must be passed to demonstrate the ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Pre-Hire drug screen and Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to maneuver patient loaded wheelchair up and down three stairs without difficulty.Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.Start your career with Cataldo Ambulance Service!
The chair car/wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled.
Chair Car/Wheelchair Van Driver Job Benefits
Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full-time employees.Company paid EMT Certification training availableKey Responsibilities
Safely transport patients to and from medical appointments, procedures, and healthcare facilities.Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey.Properly secure wheelchairs for transportationMaintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards.Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations.Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families.Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times.Demonstrate flexibility and adaptability in responding to changing schedules and patient needs.Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports.Participate in ongoing training and professional development opportunities to enhance your skills and knowledge.Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions.Part Time Employees work a minimum of 16 hours a weekMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance recordCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Licensure, Certification, Registration:
Current valid MA driver’s license CPR Certification (will provide training and certification if needed)Experience:
1+ years of driving experience requiredExperience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Ability to exercise sound judgment while working in a stressful environmentPrevious driving experience in a commercial setting a plusCommitment to providing exemplary customer serviceRequirements:
Must be 19 years of age or olderPre-hire Lift test and physical must be passed to demonstrate the ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Pre-Hire drug screen and Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to maneuver patient loaded wheelchair up and down three stairs without difficulty.Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs).
Key Responsibilities
Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of careAttend to patients in a courteous and professional mannerOperate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes.Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function.Complete and submit all documentation/paperwork PCR requirements daily.Communicate effectively and professionally with internal and external individuals, including agencies, physicians, and other healthcare providers at all times.Be knowledgeable of and comply with all company policies, procedures, and guidelines.Perform daily housekeeping duties at assigned bases of operationMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance and reports as scheduled and requiredCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Associate degree or higher preferredLicensure, Certification, Registration:
Current valid driver’s license Current Massachusetts Paramedic Certification National Registry Paramedic CertificationCurrent CPR and ACLS CertificationExperience:
Minimum of 1-3 years of prior working EMT B or A experience required Experience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Ability to communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Strong Organizational SkillsAnalytical skills to gather and interpret data in various situations and settings.Ability to exercise sound judgment and discretion while working in a stressful environmentAbility to identify and provide practical solutions to solve problems and conflicts. Commitment to provide exemplary customer service, maintaining professional and courteous interactions at all times.Requirements:
Must be 18 years of age or olderAbility to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements:
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to frequently use fingers, hands and arms to reach, handle and/or operate equipment, objects, tools or controls Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.This job requires the employee to work both inside and outside in heat/cold, wet/humid and dry conditions. The employee is frequently required to use personal protective equipment to prevent exposure to hazardous materials.
Read LessThe role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs).
Key Responsibilities
Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of careAttend to patients in a courteous and professional mannerOperate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes.Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function.Complete and submit all documentation/paperwork PCR requirements daily.Communicate effectively and professionally with internal and external individuals, including agencies, physicians, and other healthcare providers at all times.Be knowledgeable of and comply with all company policies, procedures, and guidelines.Perform daily housekeeping duties at assigned bases of operationMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance and reports as scheduled and requiredCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Associate degree or higher preferredLicensure, Certification, Registration:
Current valid driver’s license Current Massachusetts Paramedic Certification National Registry Paramedic CertificationCurrent CPR and ACLS CertificationExperience:
Minimum of 1-3 years of prior working EMT B or A experience required Experience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Ability to communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Strong Organizational SkillsAnalytical skills to gather and interpret data in various situations and settings.Ability to exercise sound judgment and discretion while working in a stressful environmentAbility to identify and provide practical solutions to solve problems and conflicts. Commitment to provide exemplary customer service, maintaining professional and courteous interactions at all times.Requirements:
Must be 18 years of age or olderAbility to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements:
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to frequently use fingers, hands and arms to reach, handle and/or operate equipment, objects, tools or controls Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.This job requires the employee to work both inside and outside in heat/cold, wet/humid and dry conditions. The employee is frequently required to use personal protective equipment to prevent exposure to hazardous materials.
Read LessThe role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs).
Key Responsibilities
Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of careAttend to patients in a courteous and professional mannerOperate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes.Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function.Complete and submit all documentation/paperwork PCR requirements daily.Communicate effectively and professionally with internal and external individuals, including agencies, physicians, and other healthcare providers at all times.Be knowledgeable of and comply with all company policies, procedures, and guidelines.Perform daily housekeeping duties at assigned bases of operationMaintains knowledge of and complies with all company policies, procedures, and guidelines at all times.Must maintain a reliable attendance and reports as scheduled and requiredCompletes other duties as requested and assignedEducation:
High school diploma or GED equivalent.Associate degree or higher preferredLicensure, Certification, Registration:
Current valid driver’s license Current Massachusetts Paramedic Certification National Registry Paramedic CertificationCurrent CPR and ACLS CertificationExperience:
Minimum of 1-3 years of prior working EMT B or A experience required Experience with computer systems required, including web-based applications and some Microsoft Office applications preferred.Knowledge, Skills and Abilities:
Ability to communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.Strong Organizational SkillsAnalytical skills to gather and interpret data in various situations and settings.Ability to exercise sound judgment and discretion while working in a stressful environmentAbility to identify and provide practical solutions to solve problems and conflicts. Commitment to provide exemplary customer service, maintaining professional and courteous interactions at all times.Requirements:
Must be 18 years of age or olderAbility to meet the essential duties and physical, mental and sensory requirements of the position at all times. Comply with UDS drug screening at any and all timesSatisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.Verification of an acceptable motor vehicle driving record, verification required annually.Physical Requirements:
The physical demands described here are representative of those that must be met and maintained by an employee to successfully perform the essential functions of the job. The position requires significant physical strength, dexterity and the ability to function in very adverse environments.
This job requires:
Ability to lift and maneuver 125+ pounds with assistance and without difficultyAbility to ascend/descend stairs repeatedly and the ability to lift and carry 125+ pounds up and down stairsAbility to frequently use fingers, hands and arms to reach, handle and/or operate equipment, objects, tools or controls Ability to sit or stand for long periods of timeAbility to walk without difficulty and without affecting the immediate performance of job-related duties.Ability to bend, stoop and crawl as necessaryAbility to occasionally work in low light and confined spacesAbility to work within a mobile environment.This job requires the employee to work both inside and outside in heat/cold, wet/humid and dry conditions. The employee is frequently required to use personal protective equipment to prevent exposure to hazardous materials.
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