CMA's Williamsburg Ford is looking for a Commercial Business Manager to expand our commercial and fleet sales throughout Williamsburg and the surrounding communities. In this role, you'll connect with local businesses, identify new opportunities, and help customers find the right commercial vehicles and fleet solutions to support their operations. As our Commercial Business Manager, you'll play a key role in growing our commercial presence and helping establish CMA's Williamsburg Ford as the preferred commercial vehicle partner for businesses throughout the region.
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds.
Commercial Business Manager Responsibilities
Prospect and develop new commercial and fleet business opportunities Build and maintain long-term relationships with local businesses Grow existing commercial customer accounts Identify transportation needs and recommend the right vehicle solutions Become an expert in Ford Pro products, services, and commercial financing programs Guide customers through the entire sales process from initial contact to delivery Network within the community to increase dealership visibility and generate referrals Deliver exceptional customer service before, during, and after the sale Serve as the dealership's primary resource for commercial vehicle and fleet salesBenefits
Comprehensive training – No prior auto experience neededConsistent support from management and peersStable hours and a reliable paycheckGrowth opportunities within the companyPositive team culture focused on customer care, ethics, and excellence Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayRequirements:Qualifications
Proven success in business development, outside sales, or B2B sales Strong relationship-building, networking, and prospecting skills Ability to generate new business through referrals, community involvement, and strategic partnerships Consultative, solution-based sales approach with strong negotiation and closing skills Commitment to delivering exceptional customer service and building long-term client relationships Ability to learn Ford Pro commercial products, fleet solutions, and commercial financing programs Strong organizational, time management, and follow-up skills Experience managing a CRM and maintaining an active sales pipeline Excellent verbal, written, and interpersonal communication skills Commercial or fleet sales experience preferred, but not required Experience developing new accounts through prospecting preferred Valid driver's license with an acceptable driving recordCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
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Owners Just Care More
At CMA's Colonial Kia we live our mission statement—it's our commitment to associates, customers, and the communities we serve. When you join CMA, you're joining a company that values your contributions and provides the support, tools, and training needed to build a successful automotive career.
Compensation
Skills that PAY - Opportunities that GROW
Salary based on skill level -
Production Bonuses
Benefits
CMA offers a comprehensive benefits package designed to support you and your family:
Medical, Dental, and Vision InsuranceTelehealth ServicesCompany-Paid Life InsuranceShort-Term and Long-Term Disability401(k) with Company MatchPaid Time Off and Paid HolidaysEmployee Stock Option Plan (ESOP) Ongoing Training and Career DevelopmentSchedule - In our State of the Art & Climate Controlled Shop!
Full-TimeMonday–FridayRotating SaturdaysRequirements:High School Diploma or equivalentValid driver's license - good driving recordVirginia State Inspection LicenseAbility to work independently and in a team environmentStrong diagnostic & troubleshooting skillsPreferred Qualifications
Automotive (Import) dealership experience - Kia or Hyundai preferredAutomotive Technology training or educationCommitment to "Fixed Right the First Time" Read LessDrive Customer Retention & Service Growth!
CMA's Williamsburg Ford is seeking a highly organized and customer-focused Automotive Service Appointment & Retention Specialist to help reconnect customers with recommended service and maintenance opportunities.
In this role, you will proactively reach out to customers who previously declined vehicle repairs or maintenance recommendations, schedule appointments, and help improve long-term customer retention. This position plays a direct role in increasing customer satisfaction, supporting the service team, and recovering missed service revenue.
If you enjoy building relationships, staying organized and achieving measurable results, we'd love to hear from you.
Key Responsibilities:
Contact customers by phone, text, and email regarding previously recommended vehicle services.
Schedule service appointments and maintain consistent follow-up communication.
Track customer interactions, appointments, and outcomes accurately within dealership systems.
Manage a high volume of outbound customer communications daily.
Work closely with service advisors and management to ensure a seamless customer experience.
Maintain organized records and activity tracking.
Help increase customer retention and recover previously declined service opportunities.
Required
High school diploma or equivalent.
Strong phone, text, email, and customer communication skills.
Excellent organizational and time-management abilities.
Basic computer skills, including experience with CRM systems, spreadsheets, and task management tools.
Ability to manage multiple follow-up opportunities simultaneously.
Self-motivated, dependable, and results-oriented.
Preferred
Previous automotive dealership experience.
Experience in customer service, appointment setting, business development, call center, or retention roles.
Success Factors
The ideal candidate is:
Persistent and comfortable making proactive outbound calls.
Detail-oriented and highly accountable.
Motivated by measurable goals and results.
Consistent in daily activity and follow-through.
Focused on delivering an exceptional customer experience.
Compensation & Benefits
Competitive salary: $37,000–$40,000 annually
Monthly commission opportunities based on recovered service revenue
Full-time employment with growth opportunities within CMA
Supportive team environment and ongoing development opportunities
At CMA, we believe in caring for our customers, our communities, and our team members. If you're looking for an opportunity to make a direct impact on customer retention and service department success, apply today.
Service Advisor
Looking for a career where your customer service skills can thrive? Valley Honda is seeking a motivated Service Advisor to help customers maintain and repair their vehicles while delivering an exceptional service experience.
Why CMA?
At CMA, Owners Care More is more than a slogan—it's our commitment to our customers, employees, and communities. Join a team that values relationships, invests in its people, and supports career growth.
Benefits & Perks
Medical, Dental & Vision InsuranceTelehealth Access401(k) with Company MatchPaid Time Off & Paid HolidaysCompany-Paid Life InsuranceEmployee Vehicle Purchase ProgramCareer Growth & Training OpportunitiesSchedule
Full-TimeMonday–FridayTypical hours: 8:00 AM – 5:00 PMRequirements:What You'll Do
Greet customers and build lasting relationshipsListen to customer concerns and document vehicle needsExplain maintenance and repair recommendations clearlyCoordinate with technicians to keep customers informedProvide estimates and assist with service schedulingFollow up with customers to ensure satisfactionDeliver a professional, customer-focused experienceWhat We're Looking For
Previous automotive dealership experience preferredStrong communication and interpersonal skillsCustomer-focused mindsetAbility to multitask in a fast-paced environmentStrong organizational skills and attention to detailValid driver's license requiredHigh school diploma or equivalentApply Today
If you enjoy helping people, building relationships, and working in a fast-paced automotive environment, we'd love to hear from you.
Read LessTurn Your Skills into a Career with CMA
As an Automotive Service Technician, you'll play a critical role in keeping our customers safely on the road by performing maintenance, diagnostics, and repairs on a variety of vehicles.
Owners Care More
At CMA, Owners Care More isn't just a slogan—it's our commitment to associates, customers, and the communities we serve.
When you join CMA, you're joining a company that values your contributions and provides the support, tools, and training needed to build a successful automotive career.
Benefits
CMA offers a comprehensive benefits package designed to support you and your family:
Medical, Dental, and Vision InsuranceTelehealth ServicesCompany-Paid Life InsuranceShort-Term and Long-Term Disability401(k) with Company MatchPaid Time Off and Paid HolidaysEmployee Stock Option Plan (ESOP) Ongoing Training and Career DevelopmentSchedule
Full-TimeMonday–FridayRotating SaturdaysRequirements:What You'll Do
Perform routine maintenance including oil changes, tire rotations, and vehicle inspectionsDiagnose and repair mechanical and electrical concernsComplete repair orders and documentation accuratelyFollow all safety procedures and manufacturer guidelinesMaintain a clean and organized work areaCollaborate with advisors and fellow technicians to deliver an exceptional customer experienceWhat We're Looking For
High School Diploma or equivalentValid driver's licenseVirginia State Inspection LicenseAbility to work independently and in a team environmentStrong attention to detail and commitment to quality workmanshipPreferred Qualifications
Automotive dealership experienceAutomotive Technology training or educationExperience diagnosing and repairing mechanical and electrical systemsASE Certifications, especially:
A4 – Suspension & SteeringA5 – BrakesA7 – Heating & Air ConditioningApply Today
Ready to accelerate your career with a company that truly cares?
Read LessCustomer Care Attendant (Service)
Join our service team and help create an outstanding customer experience! We're looking for an energetic, customer-focused individual to support daily dealership operations by assisting customers, moving vehicles safely, and maintaining a clean, organized service drive.
Why CMA?
Competitive payCareer growth opportunitiesTeam-oriented work environmentEmployee discounts and benefitsSchedule
Full-TimeRotating shiftsSaturdays requiredRequirements:What You'll Do
Greet and assist customers with a friendly, professional attitudeMove, park, and organize customer vehicles safelyMaintain a clean, welcoming service drive areaSupport service advisors and team members as neededFollow dealership safety procedures and standardsWhat We're Looking For
Valid driver's license with a clean driving recordStrong communication and customer service skillsReliable, detail-oriented, and team-focusedComfortable driving and parking a variety of vehiclesAutomotive dealership experience preferredBenefits
We offer a comprehensive benefits package designed to support you at work and at home:
Medical, Dental, & Vision Insurance401(k) with Company MatchPaid Time Off & Paid HolidaysEmployee Stock Option Plan (Retirement) Employee Vehicle Purchase ProgramEmployee Discounts on Parts & ServiceTuition ReimbursementTelehealth ServicesApply today and start your automotive career with Carter Myers Automotive!
Read LessLocation: CMA's Colonial Nissan
Sales Associate Overview: CMA's Colonial Nissan is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!
2+ years automotive sales experience preferred
About Carter Myers Automotive (CMA)
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds.
Sales Associate Responsibilities:
Greet and assist customers in a friendly, professional mannerLearn customer needs and provide helpful information about our vehicles and servicesCoordinate test drives and explain features with clarity and patienceWork closely with teammates and management to ensure a smooth, positive customer experienceStay up to date on inventory, pricing, and basic financing options (training provided)Use our tools and systems to track interactions and follow up when neededMaintain a clean, welcoming showroom environmentSales Associate Benefits
Comprehensive training – No prior auto experience neededConsistent support from management and peersStable hours and a reliable paycheckGrowth opportunities within the companyPositive team culture focused on customer care, ethics, and excellence Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayRequirements:Qualifications
2+ years automotive sales experience preferredFriendly, patient, and customer-focused mindsetExcellent communication and interpersonal skillsWillingness to learn and grow professionallyBasic computer literacyMust have a valid driver’s licenseCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Read LessNew Honda Dealership Opening January 2027 – Lexington Park, Maryland
Carter Myers Automotive (CMA) is seeking an experienced automotive sales leader to help launch and lead our newest Honda dealership in Lexington Park, Maryland, scheduled to open in January 2027.
This is a unique opportunity to join the dealership's leadership team during the development phase and play a key role in building a high-performing sales organization from the ground up. We are seeking professionals who have demonstrated success leading sales teams, driving results, developing talent, and creating exceptional customer experiences.
Candidates with 2-5 years of automotive sales management experience will be considered for Sales Manager opportunities. Candidates with 5 or more years of automotive sales management experience may be considered for General Sales Manager opportunities. We are not looking to fill a short-term position—we are seeking long-term business partners who want to build a career and help establish a successful dealership for years to come. A stable and progressive employment history is required. Candidates with a pattern of frequent job changes will not be considered.
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds.
As a Sales Leader at CMA, you will:
Lead, mentor, and motivate the sales team to achieve and exceed sales objectives. Help develop the culture, processes, and sales strategy for a brand-new Honda dealership. Recruit, hire, train, and retain top sales talent. Monitor performance metrics and provide coaching to maximize results. Foster a customer-focused environment that delivers exceptional experiences. Collaborate with finance, service, and fixed operations teams to support dealership growth. Manage inventory strategy, pricing, and promotional initiatives. Stay informed on industry trends, market conditions, and competitive activity. Requirements:Qualifications
2-5 years of automotive sales management experience for Sales Manager5+ years of automotive sales management experience for General Sales ManagerProven track record of achieving and exceeding sales goals Strong leadership, communication, and team-building skills Experience recruiting, developing, and retaining top-performing sales professionals Proficiency with CRM and dealership management systems Entrepreneurial mindset with the ability to help build and grow a new operation Stable employment history demonstrating commitment, growth, and long-term success Valid driver's license and acceptable driving record requiredCompensation:
Sales Manager: $120k+
General Sales Manager: $155k+
Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Read LessAutomotive Service Advisor
Service Advisors greet customers, identify service needs, and prepare repair orders. They communicate additional repair recommendations, provide cost estimates, and secure customer approval before work begins.
Why Join Us
Competitive pay + earning potentialGrowth opportunities within the dealershipSupportive, team-oriented environmentRequirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You’ll Do
Greet customers and understand their service needsRecommend maintenance and repair servicesCreate accurate repair ordersCommunicate updates and approvals with customersProvide estimates for additional repairsDeliver a professional, high-quality customer experienceWhat We’re Looking For
Strong customer service and communication skillsAbility to multitask in a fast-paced environmentBasic automotive knowledge preferredAttention to detail and organizationPrevious service advisor or dealership experience is a plusSuccessfully pass drug screen and preemployment background checkBenefits
Medical, Dental & Vision Insurance401(k) with Company MatchEmployee Stock Ownership Plan (ESOP)Paid Time Off (PTO)Paid Training & Career DevelopmentEmployee DiscountsApply Today
Join a team that values customer service, teamwork, and career growth.
Read LessCleaning Attendant
Join Carter Myers Automotive's Williamsburg Ford and take pride in maintaining a clean, organized, and professional dealership environment. This role is key to delivering a positive experience for both customers and employees.
Schedule
Monday–Friday: 7:00 AM – 4:00 PMNo eveningsNo weekendsClosed SundaysWhy CMA?
At CMA, we care about our employees, our guests, and our community. This role plays a key part in creating a clean, welcoming environment and delivering a strong first impression every day.
Requirements:What You'll Do
Maintain cleanliness of showroom, service areas, offices, and waiting areasClean and maintain restrooms and breakroomsSweep, mop, and clean high-touch surfacesEmpty trash and recyclingMonitor and restock cleaning and facility suppliesAssist with facility inspections and event setupReport maintenance issues to managementWhat We're Looking For
Required:
Reliable attendance and punctualityStrong attention to detailAbility to work independentlyPositive, team-oriented attitudePreferred:
Housekeeping, janitorial, or custodial experiencePhysical RequirementsAbility to stand, walk, bend, and lift throughout the dayAbility to lift up to 40 lbsAbility to work indoors and occasionally outdoorsBenefits
Medical, Dental, and Vision InsurancePaid Time Off401(k) with Company MatchEmployee Stock Ownership Plan (ESOP)Employee DiscountsOpportunities for growth and developmentApply Today
Join a team where your work makes a difference.
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