Location: Staunton, VA
Position Overview: CMA's Valley Nissan is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!
About Carter Myers Automotive (CMA): Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
Key Responsibilities:
Greet and assist customers in a friendly, professional mannerLearn customer needs and provide helpful information about our vehicles and servicesCoordinate test drives and explain features with clarity and patienceWork closely with teammates and management to ensure a smooth, positive customer experienceStay up to date on inventory, pricing, and basic financing options (training provided)Use our tools and systems to track interactions and follow up when neededMaintain a clean, welcoming showroom environmentWhy Join Our Team:
Comprehensive training No prior auto experience neededConsistent support from management and peersStable hours and a reliable paycheckGrowth opportunities within the companyPositive team culture focused on customer care, ethics, and excellenceBenefits:
Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayRequirements:
Qualifications:
At least one year of experience working in a customer-facing roleFriendly, patient, and customer-focused mindsetExcellent communication and interpersonal skillsWillingness to learn and grow professionallyBasic computer literacyMust have a valid driver's licenseCarter Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Read LessLocation: CMA's Rocky Mount Toyota
Position Overview: The Toyota Loyalty Specialist is responsible for strengthening relationships with existing guests by helping them maximize the value of owning a Toyota. This role focuses on loyalty retention, upgrading current owners into newer Toyota vehicles, and purchasing vehicles. The position blends customer experience, product knowledge, and proactive outreach to drive long-term growth.
Schedule: Mon. - Fri. 8:00AM - 5:00PM, no weekends, one hour for lunch and breaks
Compensation: $15.00/hour base pay plus performance compensation based on vehicles sold, vehicles purchased out of the service lane, and be-backs within a 90 day window.
Average month: 12 sold customers (including vehicle purchases from service customers)Above-average month: 1518 sold customersOutstanding month: 20+ sold customersKey Responsibilities:
Guest Loyalty & Upgrade Support
Engage current Toyota owners to review vehicle equity, ownership benefits, and upgrade opportunitiesPresent personalized options to transition guests into a newer Toyota vehicleDeliver a consultative experience focused on long-term relationships rather than one-time transactionsIncentives & Program Expertise
Maintain deep knowledge of current Toyota incentives and programsEducate guests and assist with redemption strategiesCommunicate available service incentives that create value for guestsVehicle Acquisition
Appraise and present offers to purchase customer vehicles, even when a replacement vehicle is not purchasedCoordinate with inventory and buying strategy to support used vehicle growthService Drive Collaboration
Work closely with the service team to identify guests who may benefit from upgrading or selling their vehicleProvide clear, respectful introductions that create a seamless experience between service and salesProactive Outreach
Follow up with previous buyers, service guests, and loyalty prospectsMaintain consistent communication through calls, texts, and digital channelsTrack guest interactions and next steps through CRM toolsRequirements
Success Profile - The ideal Toyota Loyalty Specialist demonstrates:
Strong communication and relationship-building skillsHigh attention to detail with incentives and ownership programsAbility to educate rather than pressureConfidence discussing vehicle value, equity, and upgrade pathwaysConsistent follow-through and daily activity disciplineQualifications
At least one year of experience working in a customer-facing roleFriendly, patient, and customer-focused mindsetExcellent communication and interpersonal skillsWillingness to learn and grow professionallyBasic computer literacyMust have a valid driver's licenseCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Read LessWe're hiring a Service Greeter to be the first point of contact for our automotive service customers. This is a customer-facing role ideal for someone who enjoys working with people, staying active, and being part of a fast-paced dealership environment.
If you have strong customer service skills and enjoy working around vehicles, this is a great opportunity to join a professional automotive service team and grow within fixed operations.
Carter Myers Automotive is committed to teamwork and exceptional customer service, with our service department at the heart of the customer experience.
Schedule: Week 1: MondayFriday; Week 2: TuesdaySaturday. Start Date: ASAP (Immediate Need).
Key ResponsibilitiesGreet and welcome service customers at their vehicleBegin the service check-in process using a company-provided iPadEscort customers to their assigned Service AdvisorAssist with vehicle check-in, including taking multiple vehicle photosPark service vehicles safely and efficiently on the lotDeliver keys to technicians and service staffProvide a professional, friendly first impression of the dealershipFollow dealership safety procedures and service lane processesRequired QualificationsValid driver's licenseAbility to safely drive and park customer vehiclesStrong customer service and communication skillsDependability and attention to detailComfortable working outdoors and on your feetAbility to pass a pre-employment background check and drug screeningPrevious customer service or automotive experience (preferred)Familiarity with dealership or service department operations(preferred)What We OfferCompetitive hourly payMedical, dental, and vision insurance401(k) with company matchPaid time off and holidaysCareer growth opportunities within Fixed OperationsOngoing training and supportEmployee discounts on vehicle service and purchases Read LessWe are looking for a Used Car Buyer to help grow our dealership's used vehicle inventory. In this role, you will be responsible for sourcing and coordinating the purchase of used vehicles from platforms like Facebook Marketplace, Craigslist, and other online sources. This is a great opportunity for someone who's organized, digitally confident, and enthusiastic about carsno prior dealership or negotiation experience required.
Key Responsibilities:
Search daily for used vehicle listings on Facebook Marketplace, Craigslist, and other online sourcesUse provided tools to assess vehicle values, condition, and desirabilityContact private sellers through online messaging or phone to gather information and verify vehicle detailsSchedule vehicle inspections and coordinate purchase logistics with dealership staffMaintain records of all communication, listings, and purchases in tracking systemsCollaborate with the dealership team to ensure vehicle purchases align with current inventory needsKeep up with trends in used vehicle availability and demandEnsure smooth handoff of purchased vehicles to reconditioning and sales teamsBenefits:
Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayQualifications:
Strong computer skills and comfort using apps, online marketplaces, and research toolsFamiliarity with social media and online platforms like Facebook Marketplace and CraigslistExcellent written and verbal communication skillsReliable, organized, and self-directed with strong attention to detailInterest in cars and a willingness to learn more about vehicle types and featuresValid driver's license and clean driving recordHigh school diploma or equivalent requiredValid Driver's License
Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Are you an experienced Service Advisor who wants to make strong money without sacrificing your life? CMA Hyundai Winchester is a new, modern dealership with a fast-growing, high-volume service department. We're adding an experienced Service Advisor to support our busy service drive and ensure a strong customer experience, backed by leadership that knows how advisors succeed.
What You Can Expect
$65,000$95,000 earning potential (based on experience and performance)Closed SundaysConsistent car count and steady workflowPerformance-based pay with clear expectationsSupportive leadership focused on long-term successCareer growth opportunities within CMA's dealership networkTeam structure designed to help advisors winnot burn outWhy CMA?
Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. Our team members are owners, and that ownership mindset drives accountability, stability, and career growth. We believe great advisors succeed when expectations are clear, workloads are fair, and leadership has their back. If you're tired of chaos, unclear expectations, or feeling unsupported, this is a place where process, teamwork, and accountability matter.
We Value Diversity
CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Requirements
What You'll Do
Manage a daily service lane and build long-term customer relationshipsWrite accurate repair orders and clearly explain recommendationsCommunicate effectively with technicians to keep work moving efficientlyProactively update customers throughout the repair processDeliver a professional, customer-first experience on every visitWhat We're Looking For
23 years of experience as a Service Writer or Service Advisor in a franchised automotive dealership environment, with a proven ability to handle a consistent workflow, maintain accurate repair orders, and deliver a professional customer experience.Demonstrated success in a high-volume service drive, including managing a steady car count, coordinating with technicians, and maintaining strong communication under pressure.Proven ability to build long-term customer relationships, explain recommendations clearly, and maintain trust through transparent communication and timely updates.Experience working within dealership DMS platforms (CDK, Reynolds & Reynolds, ADP, or similar), with accurate documentation and strong attention to detail.Strong technical understanding of maintenance and repair needs, enabling effective triage, accurate write-ups, and confidence when discussing service recommendations with customers.Exceptional organizational and time-management skills, including the ability to prioritize ROs, manage promise times, and support shop efficiency.Customer-focused mindset with professionalism, teamwork, and pride in delivering an outstanding service experience.Valid Driver's License and a clean driving record.Benefits:
401(k) with company matchEmployee Stock Ownership Plan (ESOP)Health, dental, and vision insuranceTuition AssistanceOpportunities for career growth within CMA's dealership networkEmployee discounts on vehicles and servicesPre-Employment Screening
Employment is contingent upon successful completion of a background check and drug screening. CMA is a drug- and alcohol-free workplace.
If you're an experienced Service Advisor looking for strong earnings, stability, and leadership that values process over chaos, we should talk. Apply today.
Read LessWe are seeking a detail-oriented and customer-focused automotive parts counter sales associate to join our team. This role involves selling automotive parts to customers in person, over the phone, and through the shop. CDK Dealer Management System experience is required.
Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitmentbecause owners just care more.
CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Key Responsibilities:Assist customers in selecting required parts.Provide price quotes and product information via phone and in person.Review body shop estimates for accuracy.Pull and fill orders from stock; notify manager of out-of-stock items.Order parts from external sources when needed.Notify service advisors and customers when special orders arrive.Tag and deliver parts to body shop with proper identification.Follow up on back-ordered parts and maintain records.Replenish inventory and assist outside sales reps.Process payments and ensure proper billing.Issue credits for returned parts and track shop tools.Maintain clean and organized counter areas.Participate in training and stay updated on products.Support lost sales tracking and maintain professional appearance.Perform other duties as assigned.Preferred Qualifications:High school diploma or GED preferred.Prior experience in automotive parts preferred.Ability to read and comprehend instructions and routine correspondence.Benefits:401(k) with company matchEmployee Stock Ownership Plan (ESOP)Health, dental, and vision insurance.Tuition reimbursementOpportunities for career growth within CMA's dealership networkEmployee discounts on vehicles and servicesCompetitive compensation and performance incentives.CMA is a drug and alcohol-free workplace. We are committed to maintaining a safe and healthy environment for all employees.
Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.
Apply today to join a team that values efficiency, accuracy, and excellent customer service!
Read LessLocation: CMA's Colonial Auto Center
Position Overview: CMA's Colonial Auto Center is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!
About Carter Myers Automotive (CMA)
Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
Key Responsibilities:
Greet and assist customers in a friendly, professional mannerLearn customer needs and provide helpful information about our vehicles and servicesCoordinate test drives and explain features with clarity and patienceWork closely with teammates and management to ensure a smooth, positive customer experienceStay up to date on inventory, pricing, and basic financing options (training provided)Use our tools and systems to track interactions and follow up when neededMaintain a clean, welcoming showroom environmentWhy Join Our Team
Comprehensive training No prior auto experience neededConsistent support from management and peersStable hours and a reliable paycheckGrowth opportunities within the companyPositive team culture focused on customer care, ethics, and excellenceBenefits
Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayQualifications
At least one year of experience working in a customer-facing roleFriendly, patient, and customer-focused mindsetExcellent communication and interpersonal skillsWillingness to learn and grow professionallyBasic computer literacyMust have a valid drivers licenseCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Compensation details: 55000-105000 Yearly Salary
PIb24e43007ae1-26289-40232628
Read LessLocation: CMA's Colonial Auto Center
Position Overview: CMA's Colonial Auto Center is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!
About Carter Myers Automotive (CMA)
Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
Key Responsibilities:
Greet and assist customers in a friendly, professional mannerLearn customer needs and provide helpful information about our vehicles and servicesCoordinate test drives and explain features with clarity and patienceWork closely with teammates and management to ensure a smooth, positive customer experienceStay up to date on inventory, pricing, and basic financing options (training provided)Use our tools and systems to track interactions and follow up when neededMaintain a clean, welcoming showroom environmentWhy Join Our Team
Comprehensive training No prior auto experience neededConsistent support from management and peersStable hours and a reliable paycheckGrowth opportunities within the companyPositive team culture focused on customer care, ethics, and excellenceBenefits
Employee Stock Ownership Plan (ESOP)Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program401k plan with company matchingPaid Time Off and Holiday payAssociate discounts on vehicle purchases, parts, and servicePaid maternity leave after one year of employmentClosed on SundayQualifications
At least one year of experience working in a customer-facing roleFriendly, patient, and customer-focused mindsetExcellent communication and interpersonal skillsWillingness to learn and grow professionallyBasic computer literacyMust have a valid drivers licenseCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Compensation details: 55000-105000 Yearly Salary
PIb24e43007ae1-26289-40232628
Read LessWe are seeking a reliable and customer-focused Porter/Driver to support our Fixed Operations team. In this role, you will assist with safely transporting customer vehicles, maintaining a clean and organized lot, and supporting the service shop and dealership as needed. This role is ideal for someone who enjoys driving, staying active, and providing excellent service to both customers and team members.
Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitmentbecause Owners Just Care More.
Why Join Us
Supportive team environmentOpportunities to learn dealership operationsPotential for career growth in automotive service or fixed operationWe Value Diversity
CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Requirements
What You'll Do
Pick up and deliver customer vehicles as needed.Move, park, and organize vehicles on the lot to ensure efficient flow. Clean and maintain vehicles and dealership areas.Assist technicians and shop personnel with general tasks as assigned.Support the dealership with errands, parts delivery, and additional operational needs.Required Qualifications
Valid driver's license.Ability to drive both automatic and manual transmissions (if applicable to location).High School Diploma or equivalent.Ability to be on your feet, move vehicles frequently, and work in varying weather conditions.Strong reliability and attention to detail.Preferred Qualifications
Customer servicefocused attitude.Comfort working in a fast-paced dealership environment.Willingness to assist various departments as needed.No previous experience required.Benefits
401(k) with company matchEmployee Stock Ownership Plan (ESOP)Health, dental, and vision insurance.Tuition reimbursementOpportunities for career growth within CMA's dealership networkEmployee discounts on vehicles and servicesClosed on SundaysPre-Employment Screening Notice
Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.
Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!
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