CarShield is seeking a Tier 1 IT Technician to join its growing Tech Support team. This role serves as the first point of contact for internal IT support and is responsible for providing general assistance across a wide range of IT issues, including computers, thin clients, phones, Active Directory, and related systems.
The ideal candidate will have a solid foundation in general computer knowledge, hands-on troubleshooting experience, and strong communication skills. This position requires flexibility, reliability, and a team-oriented mindset, as the work includes both physical and computer-based tasks.
Reporting to the Tech Support Manager, this position is responsible for:
Providing Tier 1 help desk support to internal employees via ticketing system, chat, and in-person assistanceAccurately documenting incidents, troubleshooting steps, and resolutions in the incident management systemAssisting with maintenance, setup, and servicing of IT equipmentTroubleshooting computers, phones, headsets, and other peripheralsActing as a liaison between the IT department and other departments throughout the organizationPerforming other general IT tasks and projects as assigned Requirements:Requirements for Level 1 IT Technician:
2-3 years of experience in a Help Desk or IT support environmentStrong working knowledge of computer hardware, installation, maintenance, and repairProven experience troubleshooting desktop and peripheral issuesProficiency with Microsoft Word, Excel, Google Workspace, and collaboration toolsFamiliarity with incident management/ticketing systemsAbility to communicate clearly and effectively with employees at all levelsStrong time management skills and ability to work efficiently with minimal supervisionThis position requires the ability to perform a variety of physical and computer-based tasks. Ideal candidates will be reliable, responsible, flexible, and a solid team player who thrives in a fast-paced environment.
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Read LessCarShield is seeking a System Administrator to join its growing IT Team. This position will be responsible for overseeing the maintenance and security of company computer systems. Successful candidates will have a strong understanding of networking, server technology, monitoring, patching, and security, as well as strong communication and problem-solving skills.
Reporting to the IT Infrastructure Manager, this position is responsible for:
Designing, building and managing Windows Servers Solutions
Requirements for Systems Administrator:
Must be able to work in-office in St. Peters, MO5+ years of system administration experienceExcellent analytic skillsIn-depth knowledge of networking and server technologyProven experience in server managementStrong communication skillsExcellent attention to detailAbility to turn complex concepts into understandable content for non-technical usersPay Rate and Benefits for Systems Administrator:
Salary commensurate with experienceGroup Insurance (Medical, Dental, Vision, Life, etc.)401k with Employer MatchDiscounted CarShield policiesDiscounted Tuition at Lindenwood UniversityProfessional development opportunitiesBasketball, and other recreation available on-siteFitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters)And more!PIa864341fcc6d-5578
Read LessCarShield is seeking an experienced leader to join its growing Pre-Sales team. This role is responsible for leading a team that is has the initial conversation with prospective customers, qualifies leads, and sets up customers with the Sales department. Successful candidates will have experience leading teams in a metric-driven environment, and have a proven track record of developing people!
Reporting to the Pre-Sales Department Head, this position is responsible for:
Overseeing a team of Pre-Sales Screener Representatives.Managing workflow to ensure proper service based on call volume.Coaching and training team to promote continuous improvement.Managing employee time cards, ensuring attendance and punctuality standards are being maintained.Conducting quality control checks and providing feedback to employees.Managing discipline in line with company policies.Performing regular call reviews and feedback sessions with employees.Other tasks as assigned.Pay Rate and Benefits for Pre-Sales Screener Manager:
$60k annual salary, plus bonus! (Average $65-70k/year).Group Insurance (Medical, Dental, Vision, Life, etc.).401k with Employer Match.Discounted CarShield policies.Discounted Tuition at Lindenwood University.Professional Development Opportunities.Basketball, and other recreation available on-site.Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).And more!Requirements for Pre-Sales Screener Manager:
3+ years' experience in a leadership role (in a call center a plus).Proven sound decision-making and judgement.Experience as a leader in a metric-driven environment.Strong attention to detail and analytical skills.Strong communication skills.Ability to effectively multi-task.Willingness to work 1-2 Saturday(s) per month.Stong computer skills and experience with creating and analyzing reports.Flexible schedule. Normal hours of operation are 7am-9pm during the week.PI4db46f24c5-
Read LessCarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University!
We believe in developing our people and getting results. When it comes to leadership roles we believe in promoting from within, so you have the opportunity to get to the next level of personal and professional development. The only constant at CarShield is change and growth!
Why Work with CarShield?
Competitive pay, with most positions offering performance bonuses!Excellent medical coverage with employer cost sharing.401k with employer match.Fitness facilities and on-staff personal trainer and fitness classes.Laid-back, but highly driven, work environment with the best team in town.CarShield is seeking an experienced and motivated Web App Designer/Developer to help us create compelling, scalable, and creative web applications. Successful candidates will have real-world experience implementing custom web applications in Microsoft .NET. Core.
Reporting to the Web App Development Manager, this position is responsible for:
Consolidating large amounts of information in a persuasive visual experience.Demonstrating creative, technical and analytical skills.Flexible and adaptable with the ability to learn quickly in various technical and creative environments, while delivering quality work.Using advanced design skills that can support a diverse array of marketing objectives.Ability to scope projects and determine both design and development needs.Strong organizational skills with the ability to handle/coordinate multiple projects simultaneously within timelines.Speak clearly and persuasively in challenging situations.Excellent communication skills as defined by proper grammar, spelling and context in written documents and proper tone and tactful word choice to promote respectful and collaborative team environment.Strong sense of design with visual appeal.Other tasks as assigned.Pay Rate and Benefits for Web App Developer:
Salary commensurate with experience.Group Insurance (Medical, Dental, Vision, Life, etc.).401k with Employer Match.Discounted CarShield policies.Discounted Tuition at Lindenwood University.Professional development opportunities.Basketball, and other recreation available on-site.Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).And more!Requirements for Web App Developer:
Energetic and positive attitude, with a proven ability to work effectively and collaboratively in cross-functional teamsMust be able to work 5 days a week in the St. Peters, MO office7+ years of professional experience in web application development, with expertise in .NET, C#, TypeScript, JavaScript, and SQL.Hands-on experience with Azure, or equivalent experience with AWS or GCP, to manage cloud infrastructure and CI/CD pipelinesWorking knowledge of Flutter, Capacitor, or similar cross-platform technologies is a plusBachelor's degree in Computer Science Engineering, or a related field (or equivalent practical experience)Strong problem-solving skills and ability to tackle complex technical challenges with effective solutionsExcellent communication skills, both technical and non-technical, to engage effectively with both engineering teams and business stakeholdersIf you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today!
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