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Carrier Enterprise
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  • Warehouse Associate  

    - Knightdale
    CE currently has an exciting Warehouse Associate opportunity at our Ra... Read More
    CE currently has an exciting Warehouse Associate opportunity at our Raleigh-KNightdale location Availability on 1st shift -Days & 2nd shift 3:00 pm -12:00 am - ( overtime as needed) Warehouse Associate - HVAC Products | Carrier Enterprise Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate for our Richmond. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com Job Summary: As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives. Availability on 1st shift -Days & 2nd shift 3:00 pm -12:00 am - ( overtime as needed) Duties and Responsibilities: * Receive and document merchandise for delivery or return. * Load and unload delivery vehicles efficiently. * Maintain an accurate inventory of all products entering or exiting the warehouse. * Uphold Environmental Health and Safety standards. * Scan products to ensure accurate and timely shipping. * Collaborate with internal customers (Store Associates and Sales Managers) for product delivery. * Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners). * Other duties as assigned. Qualifications and Requirements: * Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry. * Excellent communication (written and oral) and interpersonal (team-building) skills. * Strong commitment to customer service and maintaining a safe working environment. * Ability to work independently and collaboratively as part of a team. * Exceptional multitasking abilities and attention to detail. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Read Less
  • Part Time Branch Sales Associate  

    - College Station
    Part-Time Branch Sales Associate | HVAC Products | Carrier Enterprise... Read More
    Part-Time Branch Sales Associate | HVAC Products | Carrier Enterprise Carrier Enterprise (CE) currently has an exciting opportunity for a Part-Time Branch Sales Associate. Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and be part of a team that excels in providing top-notch HVAC/R solutions through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs. Company Website: wwwcarrierenterprise.com Job Summary: Carrier Enterprise (CE) is actively hiring a motivated Part-Time Branch Sales Associate. This day shift position offers up to 28 hours per week, making it perfect for individuals seeking a work-life balance. As a Branch Sales Associate, your efforts will have a direct impact on boosting sales and expanding market reach, especially for our exclusive private label, Top Tech. Seize this opportunity to advance your career, explore a career or simply earn some extra money in the HVAC industry-apply now! In addition to a dynamic and supportive work environment, CE offers part-time associates competitive pay, a flexible work schedule, 401(k) participation, and career advancement. These benefits provide you with opportunities for personal growth and financial security, enhancing your career development. If you are passionate about customer service, HVAC products, and continuous learning, we encourage you to join our team and grow your career with us. Essential Duties and Responsibilities: * Sales Promotion: Promote sales of HVAC replacement components and aftermarket products to our Customer/Dealer Network and HVAC Contractors. * Customer Relations: Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers of the Branch, including walk-in and telephone calls. * Product Communication: Effectively communicate features and benefits of HVAC products and actively promote our private label brand. * Safety Standards: Follow and adhere to all safety, health, security, and environmental standards. * Inventory Management: Restock shelves and assist in unloading products with the ability to operate a forklift; may require lifting of up to 50 lbs. Job Requirements: * Experience: 1-3 years' experience in HVAC sales, counter sales, or other pertinent industry retail sales experience. * Customer Service Skills: Excellent customer service skills; good computer skills required (Microsoft applications). * HVAC Knowledge: Our products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired. Qualifications: * Education: High School diploma or equivalent with one (1) year experience. * Forklift Certification: Prior forklift certification preferred but not required. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. Qualifications: * Education: High School diploma or equivalent with one (1) year experience. * Forklift Certification: Prior forklift certification preferred but not required. Read Less
  • Warehouse Associate  

    - Greenville
    Warehouse Associate - HVAC Products | Carrier Enterprise | Greenville,... Read More
    Warehouse Associate - HVAC Products | Carrier Enterprise | Greenville, SC Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate for our Richmond. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com Job Summary: As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives. Duties and Responsibilities: * Receive and document merchandise for delivery or return. * Load and unload delivery vehicles efficiently. * Maintain an accurate inventory of all products entering or exiting the warehouse. * Uphold Environmental Health and Safety standards. * Scan products to ensure accurate and timely shipping. * Collaborate with internal customers (Store Associates and Sales Managers) for product delivery. * Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners). * Other duties as assigned. Qualifications and Requirements: * Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry. * Excellent communication (written and oral) and interpersonal (team-building) skills. * Strong commitment to customer service and maintaining a safe working environment. * Ability to work independently and collaboratively as part of a team. * Exceptional multitasking abilities and attention to detail. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift experience required Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Read Less
  • Operations Project Manager  

    - Orlando
    CE Florida currently has an exciting Operations Project Manager opport... Read More
    CE Florida currently has an exciting Operations Project Manager opportunity at our Orlando, FL location. Company Website: www.carrierenterprise.com SUMMARY The Operations Project Manager is responsible for leading and coordinating cross-functional operational initiatives that drive efficiency, accountability, and financial performance across the region. This role owns the execution of key operational processes, ensures alignment between departments, and manages projects that improve workflow, inventory accuracy, and service outcomes. The position serves as a central point of coordination across operations, finance, logistics, and field leadership, ensuring projects are executed with clear ownership, defined timelines, and measurable results. Job Responsibilities: Operations Project Manager * The Operations Project Manager leads operational initiatives from initial identification through implementation, ensuring projects are clearly scoped, properly assigned, and completed on time. This role partners across operations, warehousing, finance, and logistics to improve workflow execution, resolve issues, and drive measurable results. * Key responsibilities include overseeing AP and invoice-related workflows, supporting backlog reduction efforts, managing damage claims and recovery processes, improving inventory accuracy, and coordinating order flow, shipment follow-up, and warehouse transfer exceptions. The role also supports cycle counts, physical inventories, freight coordination, reconciliation of system reports, and cross-regional operational needs. * This position serves as a central point of coordination for operational communication, issue resolution, reporting, and accountability, while helping strengthen process consistency, visibility, and overall operational performance. * Assists with all other duties required by management Requirements: Operations Project Manager * High School diploma or equivalent is required * Four (4) years of warehouse or related experience, two of which being specific to operations. * Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital. * Familiarity with operations, warehouse and inventory management systems preferred. * Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast-paced environment. * High level of accuracy and attention to detail required * Excellent verbal and written communications skills. * Respect for all People: Respects people of all backgrounds Special Requirements: Must have responsible work habits and pass any pre-employment test, drug test, and background check. Qualifications: Operations Project Manager * Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely * Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands * Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills. * Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems * Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods * Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals. * Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc. Qualifications: Warehouse Inventory Control Specialist * Ability to handle multiple tasks knowledge of supplies, equipment, and/or services ordering and inventory control. * Ability to reconcile stock counts to report data. * Database management skills. * Ability to analyze and solve problems. * Ability to prepare routine administrative paperwork. * Ability to receive, stock, and/or deliver goods. * Must have above average excel skills, including; create spreadsheets, create pivot tables and charts, use and write formulas and functions, be fluent in: VLOOKUP, and conditional formatting, use sort, filter, and other data analysis functions. * Team Player. * Sense of urgency and capable of working under pressure. * Focus on work accuracy and attention to detail. * Excellent communication (written and oral) and interpersonal (Teambuilding) skills. * Proven commitment to customer service and a safe working environment. Requirements: * 5+ years of Distribution and sales leadership experience required, with at least 3 years in a leadership role. * Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus Benefits: * Health Insurance * Health Savings Account * Dental Insurance * Vision Insurance * Life Insurance * Disability Insurance (Short-term and Long-term) * Employee Assistance Program (EAP) * Tuition Reimbursement & Professional Development * Paid Vacation & Sick time * Company Paid Holiday's * 401(k) Plan with Employer Match * Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence Requirements: Operations Project Manager * High School diploma or equivalent is required * Four (4) years of warehouse or related experience, two of which being specific to operations. * Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital * Familiarity with operations, warehouse and inventory management systems preferred. * Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast-paced environment. * High level of accuracy and attention to detail required * Excellent verbal and written communications skills. * Respect for all People: Respects people of all backgrounds Read Less
  • Warehouse Associate  

    - Lenexa
    Warehouse Associate - HVAC Products | Carrier Enterprise Introduction... Read More
    Warehouse Associate - HVAC Products | Carrier Enterprise Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com Job Summary: As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives. Duties and Responsibilities: * Receive and document merchandise for delivery or return. * Load and unload delivery vehicles efficiently. * Maintain an accurate inventory of all products entering or exiting the warehouse. * Uphold Environmental Health and Safety standards. * Scan products to ensure accurate and timely shipping. * Collaborate with internal customers (Store Associates and Sales Managers) for product delivery. * Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners). * Other duties as assigned. * Will train in Wave Planner, which includes dropping orders, scheduling pick ups and deliveries, route planning, communicating with other warehouse associates, drivers and customers, and monitoring and responding to shipping requests/questions. Qualifications and Requirements: * Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry. * Excellent communication (written and oral) and interpersonal (team-building) skills. * Strong commitment to customer service and maintaining a safe working environment. * Ability to work independently and collaboratively as part of a team. * Exceptional multitasking abilities and attention to detail. * Strong organizational and time management skills * Excellent communication skills, both oral and written * Proficiency in Microsoft products (Outlook, Excel, and Word) * Ability to multi-task in a fast-paced environment * Professional demeanor * Excellent customer service mindset Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Benefits: * Health Insurance * Health Savings Account * Dental Insurance * Vision Insurance * Life Insurance * Disability Insurance (Short-term and Long-term) * Employee Assistance Program (EAP) * Tuition Reimbursement & Professional Development * Paid Vacation & Sick time * Company Paid Holiday's * 401(k) Plan with Employer Match * Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred Read Less
  • Warehouse Associate  

    - Knightdale
    Warehouse Associate - HVAC Products | Carrier Enterprise |Raleigh Int... Read More
    Warehouse Associate - HVAC Products | Carrier Enterprise |Raleigh Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate for our Richmond. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com Job Summary: As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives. Duties and Responsibilities: * Receive and document merchandise for delivery or return. * Load and unload delivery vehicles efficiently. * Maintain an accurate inventory of all products entering or exiting the warehouse. * Uphold Environmental Health and Safety standards. * Scan products to ensure accurate and timely shipping. * Collaborate with internal customers (Store Associates and Sales Managers) for product delivery. * Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners). * Other duties as assigned. Qualifications and Requirements: * Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry. * Excellent communication (written and oral) and interpersonal (team-building) skills. * Strong commitment to customer service and maintaining a safe working environment. * Ability to work independently and collaboratively as part of a team. * Exceptional multitasking abilities and attention to detail. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. Requirements: * High School diploma or equivalent. * Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry. * Strong attention to detail and accuracy. * Proficiency in PC skills and experience with inventory and shipping/receiving systems. * Current Forklift certification is preferred. Read Less
  • Customer Service Technical Support Rep Company Description: Carrier... Read More
    Customer Service Technical Support Rep Company Description: Carrier Enterprise (CE) is a North American distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs. Company website www.carrierenterprise.com Position Summary This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and field technicians. In this role, you will leverage your HVAC expertise to diagnose and troubleshoot complex issues, provide accurate warranty guidance, and deliver exceptional support via phone, email, chat, and online systems. You will manage support tickets and warranty claims while maintaining data integrity, resolve customer escalations professionally, and proactively communicate status updates and claim resolutions. Key Responsibilities * Provide comprehensive technical support and troubleshooting for HVAC products via phone, email, chat, and online systems, acting as the primary customer liaison to deliver best-in-class service across all channels. * Manage support tickets, warranty claims, and customer interactions using computer-based systems while ensuring data integrity through systematic verification; utilize reports to guarantee timely customer credits and claim resolution. * Provide clear, accurate warranty guidance including coverage information, claim procedures, and product support. * Resolve customer escalations in a courteous and efficient manner while maintaining proactive communication regarding delays, status updates, and required actions via CRM/Salesforce and other tools. * Collaborate with team members to identify common issues, improve support documentation, and enhance overall processes and customer experience. * Participate in remote training sessions and stay current on product changes, system updates, and emerging technologies to maintain technical expertise. * Embrace and support automation tools such as AI and RPA to increase accuracy, improve efficiency, and reduce operational expenses. Required Qualifications * Associate degree in HVAC, Heating and Cooling, or related technical field; OR high school diploma/GED with 4 years of experience in HVAC technical support or field service roles with demonstrated knowledge of HVAC systems, components, and troubleshooting procedures. * Proficiency with computer-based support systems and troubleshooting via digital channels. * Strong verbal and written communication skills with the ability to explain complex technical concepts clearly to diverse audiences. * Ability to work independently in a remote environment with excellent time management and organizational skills. * Professional demeanor with the ability to remain calm and courteous when handling customer escalations and difficult situations. * Proficiency with email, chat, phone, and online communication tools. Preferred Qualifications * 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role. * Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence Preferred Qualifications * 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role. * Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany