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Carl Black Automotive Group
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  • SERVICE ADVISOR  

    - Roswell
    Job DescriptionJob DescriptionAutomotive Service AdvisorRoswell, Georg... Read More
    Job DescriptionJob DescriptionAutomotive Service AdvisorRoswell, Georgia


    JOB DESCRIPTION:

    Your responsibilities as a Service Advisor will include greeting customers, listening to their description of the problem or service needed, determine the type of service required, and prepare repair orders. If vehicles require additional repairs not covered in the original order, you will contact customer with additional cost and get permission. Desired candidate will be detail oriented and have incredible customer service skills.

    JOB DUTIES:

    Advises customers about necessary service for routine maintenance.Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.Prepares a repair order showing time, cost and labor estimates for service.List detailed description of the customer's concern on the repair order to help the technician locate the problem.Explains the work performed and the repair order charges to the customer.Handles customer complaints.Greets customers in a timely, friendly manner and obtains vehicle information.Refers to service history, inspects vehicle, and recommends additional needed service.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and parts.Establishes “promised time.” Checks with dispatcher, if necessary.Obtains customer's signature on repair order; provides customer with a copy.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Reviews repair orders to ensure that work is completed and additional work and authorization is noted.Maintains high customer satisfaction standards.Handles telephone inquiries regarding appointments and work in process.

    Requirements

    Maintains a professional appearance.Keeps work area clean.Candidate will need 5+ years experienceCandidate must have valid driver's license.Candidate must pass pre-employment drug screen and background check.

    Benefits

    Flexible SchedulePaid vacationMedical and Dental insurance availableLife insurance401k Read Less
  • INVENTORY COORDINATOR  

    - Orlando
    Job DescriptionJob DescriptionAbout the Role:As an Inventory Coordinat... Read More
    Job DescriptionJob Description


    About the Role:

    As an Inventory Coordinator at Carl Black Chevrolet Buick GMC of Orlando, your main responsibility will be to ensure accurate and efficient management of vehicle inventory. You will play a crucial role in maintaining the organization of new and used vehicles on our lot supporting the overall success of the business. By effectively managing inventory, you will contribute to the smooth operation of the fleet/commercial store and enhance customer satisfaction. Your attention to detail and organizational skills will be essential in maintaining accurate records and identifying any potential issues. Your role as an Inventory Coordinator will directly impact the profitability and customer experience of the fleet/commercial store.

    Qualifications:

    Experience with inventory and key management systems.Familiarity with operations and merchandising principles.Ability to analyze data and generate meaningful insights.Effective communication and teamwork skills.

    Responsibilities:

    Maintain accurate inventory by conducting regular stock counts and reconciling any discrepancies.Receive and inspect incoming vehicles, ensuring they are in good condition and properly placed on the lot.Organize and label inventory in a logical and efficient manner to facilitate easy retrieval.Collaborate with the sales team to ensure accurate inventory placement and planning.

    Benefits:

    Opportunity for AdvancementProfessional AtmosphereHealth InsuranceDental Insurance401-KPaid Vacation Read Less
  • SERVICE ADVISOR  

    - Orlando
    Job DescriptionJob DescriptionService AdvisorOrlando, FLJOB DESCRIPTIO... Read More
    Job DescriptionJob DescriptionService AdvisorOrlando, FL

    JOB DESCRIPTION:

    As a Service Advisor at Carl Black Chevrolet Buick GMC of Orlando you will greet customers, listen to their description of the problem or service needed, determine the type of service required, and prepare repair orders. If vehicles require additional repairs not covered in the original order, you will contact customer with additional cost and get permission. Desired candidate will be detail oriented and have incredible customer service skills.

    JOB DUTIES:

    Advises customers about necessary service for routine maintenance.Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.Prepares a repair order showing time, cost and labor estimates for service.List detailed description of the customer's concern on the repair order to help the technician locate the problem.Explains the work performed and the repair order charges to the customer.Handles customer complaints.Greets customers in a timely, friendly manner and obtains vehicle information.Refers to service history, inspects vehicle, and recommends additional needed service.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and parts.Establishes “promised time.” Checks with dispatcher, if necessary.Obtains customer's signature on repair order; provides customer with a copy.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Reviews repair orders to ensure that work is completed and additional work and authorization is noted.Maintains high customer satisfaction standards.Handles telephone inquiries regarding appointments and work in process.

    Requirements

    Maintains a professional appearance.Keeps work area clean.Candidate will need 5+ years experienceCandidate must have valid driver's license.Candidate must pass pre-employment drug screen and background check.

    Benefits

    Flexible SchedulePaid vacationMedical and Dental insurance availableLife insurance401k Read Less
  • SERVICE ADVISOR  

    - Nashville
    Job DescriptionJob DescriptionAutomotive Service AdvisorNashville, TNS... Read More
    Job DescriptionJob DescriptionAutomotive Service AdvisorNashville, TN

    SIGN ON BONUS FOR EXPERIENCED CHEVROLET SERVICE ADVISORS

    JOB DESCRIPTION:

    Your responsibilities as a Service Advisor will include greeting customers, listening to their description of the problem or service needed, determine the type of service required, and prepare repair orders. If vehicles require additional repairs not covered in the original order, you will contact customer with additional cost and get permission. Desired candidate will be detail oriented and have incredible customer service skills.

    JOB DUTIES:

    Advises customers about necessary service for routine maintenance.Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.Prepares a repair order showing time, cost and labor estimates for service.List detailed description of the customer's concern on the repair order to help the technician locate the problem.Explains the work performed and the repair order charges to the customer.Handles customer complaints.Greets customers in a timely, friendly manner and obtains vehicle information.Refers to service history, inspects vehicle, and recommends additional needed service.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and parts.Establishes “promised time.” Checks with dispatcher, if necessary.Obtains customer's signature on repair order; provides customer with a copy.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Reviews repair orders to ensure that work is completed and additional work and authorization is noted.Maintains high customer satisfaction standards.Handles telephone inquiries regarding appointments and work in process.

    Requirements

    Maintains a professional appearance.Keeps work area clean.Candidate will need 5+ years experienceCandidate must have valid driver's license.Candidate must pass pre-employment drug screen and background check.

    Benefits

    Flexible SchedulePaid vacationMedical and Dental insurance availableLife insurance401k Read Less

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