Core Responsibilities:
Conduct thorough visual inspections of vehicles upon return for any signs of damage.Accurately document damage using video, photographs, and written reports.Interact with returning customers to clarify any damage incidents in a courteous, professional manner.Upload and organize inspection documentation in the company’s claims system.Collaborate with the Claims Manager to prioritize and escalate claims.Coordinate with Rental Fleet Service and Maintenance teams to flag vehicles for immediate attention.Assist with identifying patterns of recurring damage or high-risk usage.Requirements:Must possess and maintain a valid, unexpired drivers license.Must possess and maintain a clean driving record.High attention to detail with strong observational skills.Excellent customer service and communication abilities.Ability to work outdoors and walk around vehicles in all weather conditions.Comfortable using mobile apps or tablets for data entry and photo capture.Strong organizational and time management skills.Prior experience in vehicle inspection, insurance, rentals, or claims (a plus, not required). Read LessGet Your Foot in the Door with Drive Green VI! We are looking for motivated, reliable individuals to join our team as Fleet Assistants for a 90-day seasonal opportunity. This role is designed as a pathway into a permanent position. If you show up, work hard, and perform at a high level, you may be offered a full-time role as a Service Agent, where top performers can earn $18–$20/hour with productivity incentives. If you’re someone who takes pride in your work, enjoys staying active, and wants an opportunity to grow quickly—this is your shot. No experience required. Just bring the right attitude and we’ll teach you the rest.
Principal duties and responsibilities include, but are not limited to:
You’ll support our Service Agent team in keeping our fleet clean, organized, and ready for customers.
Assist with cleaning and sanitizing vehicles (interior and exterior)Help prepare vehicles for incoming rentalsMaintain cleanliness of work areas and facilities (CRC & airport garage)Assist with vehicle movement and organization across lotsSupport deliveries and vehicle transfers as neededDiligently follow all company safety and driving proceduresJump in where needed—this is a team-first environmentOther duties and responsibilities:
Remain fully informed of all company policies & procedures and set example by adhering to sameIn the event of staff shortage (i.e. vacations, sick calls, etc.) or in emergency situations (i.e. hurricanes), be prepared to assist in another lot(s) or in movement of vehicles are neededAny and all other tasks that reasonably fall within this function as directed by managementWhat happens after 90 days?
Top performers may be offered a permanent position as a Service Agent
Principal Duties and Responsibilities:
Supervise and manage all body shop operations, including scheduling weekly tasks for production workers, optimizing productivity, and ensuring availability of required parts for jobs.Implement strict quality control measures, inspecting and approving all completed jobs personally, and maintaining adherence to company policies and procedures.Prepare accurate estimates for repairs in accordance with company guidelines, ensuring proper documentation of all jobs and payments received.Accurately track, manage, and report body shop payroll.Oversee the maintenance and repair of company facilities and equipment, maintaining a comprehensive maintenance schedule.Maintain effective communication with all company personnel, utilizing electronic communication systems according to company requirements. Ensure all documentation is complete, organized, and timely.Demonstrate professional conduct at all times, strictly adhering to time management requirements, and using company equipment solely for company-related activities.Be available to assist with various tasks, including operating tow trucks, forklifts, and other heavy equipment as needed. Oversee parts inventory, software systems, and assist with more complex jobs when required.Participate in the review and renegotiation of vendor pricing, discounts, and delivery costs to optimize the procurement process.Effectively manage accounts receivable for all revenue-generating work and ensure the accurate recording of these transactions in QuickBooks.Be fully informed of all company policies & procedures.Creation and periodic updating of all training policies/procedures (SOP’s).Preparation and submission of payroll for production workers on a timely basis based only on fully completed jobsAssist with maintenance and repair of company facilities and equipment, including regularly scheduled maintenance as neededPrepare and maintain a comprehensive schedule of all maintenance for all facilities/locations.Requirements:Demonstrated experience in automotive body shop management with a track record of successful operations and customer satisfaction. A minimum of 5 years of body shop experience is required.Excellent leadership and team management skills.Strong organizational and problem-solving capabilities to optimize productivity and efficiency.In-depth knowledge of industry-standard practices, quality control, and vehicle repair procedures.Previous experience using CCC1 estimating software is strongly desired.Familiarity with electronic communication systems and documentation management.Experience in desktop and laptop computer maintenance and troubleshooting.Proficiency in QuickBooks or similar invoicing software is an advantage.Valid driver's license and ability to operate tow trucks, forklifts, and heavy equipment. Read LessThe Automotive Service Advisor acts as the primary point of contact between customers and the service department, ensuring a seamless experience from vehicle drop-off to pick-up. This role involves assessing vehicle concerns, coordinating repairs with technicians, preparing detailed repair orders, and providing clear and professional communication to customers. The ideal candidate will have a strong understanding of automotive mechanics, excellent customer service skills, and the ability to efficiently coordinate service operations.
Principal Duties and Responsibilities:
Greet and consult with customers to understand their vehicle concerns and service needs.Prepare and present detailed repair orders, including descriptions of issues, required repairs, estimated costs, and timelines.Coordinate with auto technicians to ensure repairs are completed accurately and efficiently.Clearly explain technical automotive information to customers in easy-to-understand terms.Follow up with customers to ensure satisfaction with services performed and to build long-term relationships.Address and resolve customer complaints professionally and proactively.Schedule service appointments and manage work order flow to optimize efficiency.Order necessary parts and ensure timely availability for repairs.Assist with billing procedures, process payments, and maintain accurate service records.Stay updated with the latest automotive technologies, best practices, and industry trends.Ensure a clean, organized, and customer-friendly service environment.Requirements:Previous experience in an automotive service advisor or similar role preferred.Basic knowledge of automotive mechanics and repair processes.Basic knowledge of automotive parts and supplies.Strong computer literacy, including proficiency with service management software.Excellent customer service and communication skills, with the ability to explain technical information clearly.Strong problem-solving and conflict-resolution abilities.Ability to multitask and thrive in a fast-paced environment.Detail-oriented with strong organizational skills.Ability to work collaboratively with technicians, service managers, and other team members.High school diploma or equivalent; additional technical or business training is a plus.Valid USVI driver’s license and a clean driving record. Read LessThe Estimator is responsible for managing the vehicle repair estimating process from intake through job completion, ensuring accuracy, timeliness, and customer satisfaction. This position serves as the key liaison between customers, technicians, and insurance partners to maintain efficient repair operations and proper documentation of all estimates, approvals, and billing.
Principal Duties and Responsibilities:
Prepare detailed and accurate repair estimates in accordance with company standards and insurance guidelines.Perform thorough vehicle inspections to identify damage and required repairs.Communicate directly with customers, insurance adjusters, and technicians to explain findings and manage expectations.Enter and update all job information into CCC1 estimating software (or equivalent), maintaining full documentation of repair authorizations and supplements.Track repair progress, ensure completion within estimated timelines, and maintain communication with customers throughout.Review completed work for quality and accuracy prior to delivery.Coordinate closely with the Parts Manager to ensure all necessary components are ordered and available prior to production start.Maintain organized electronic and physical job files, ensuring accurate records for billing and audits.Support shop management with periodic reporting, invoicing, and accounts receivable reconciliation.Uphold company policies regarding safety, documentation, and professional conduct.Requirements:Minimum of 3 years’ experience in automotive estimating or collision repair.Strong knowledge of auto body repair techniques and insurance procedures.Experience with CCC1 or similar estimating software preferred.Excellent communication and organizational skills.Proficiency in Microsoft Office Suite and familiarity with QuickBooks preferred.Valid driver’s license and clean driving record